Jeanne A. Warsaw has over 20 years of experience providing executive administrative support and account management services. She is currently the manager for the Chief Academic Officer and VP of Research and Innovation at Advocate Support Center, where she handles calendars, travel arrangements, meetings, and other administrative tasks. Previously, she has held roles with increasing responsibility at Advocate Christ Medical Center, Hanson Faso Sales & Marketing, Kehe Distributors, Target Corporation, Ocwen Financial, Bear Stearns, and Avondale Funding Corp. Warsaw has strong communication, organization, and computer skills.

1. JEANNE A. WARSAW
21414 West Georgetown Court – Plainfield – IL – 60544
815-886-0579 Home - 815-351-5353 Cellular – warsaw7@gmail.com
CAREER SUMMARY
Executive Assistant, Sales Support Specialist and Account Manager with experience in developing working
relationships with executives, doctors, sales force, vendors and customers. Possess strong problem solving,
communication, organization and computer skills and have consistently taken on increasing responsibilities based
on performance. Capable of learning and excelling in a difficult unfamiliar and high stress environment. Above
average computer skills include Microsoft Office, the Windows environment Outlook and In Design (MAC).
PROFESSIONAL EXPERIENCE
Downers Grove, IL ADVOCATE SUPPORT CENTER 2013-Current
Currently manager Chief Academic Officer and VP Research and Innovation’s calendars, arrange all travel for
both and maintain their files. Answer phones, set up meetings and arrange catering when necessary.
Administrative Assistant II
• Assist CAO and VP of Research and Innovation with setting up meetings and taking and
transcribing meeting minutes
• Answer phones, sort and distribute mail, create forms when needed and helping with whatever other
assignments given to me.
• Maintain tracking of GMEC meeting minutes submitted to AGMEC for approval at monthly
meeting and attendance to the meeting.
• Maintain calendars for both arrange meetings, refreshments and travel plans when necessary.
Oak Lawn, IL ADVOCATE CHRIST MEDICAL CENTER 2011-2013
Currently manage director’s calendar, answer phones, set up meetings and review doctor application for relevant
information as needed for back-up to credentialers.
Administrative Assistant
• Assist all Doctors, Nurses, Physician Assistants and other people that come into the Medical Staff Office
needing direction and/or help.
• Answer phones; maintain letters for distribution after each Governing Council meeting regarding
appointments of new doctors and reappointments of existing doctors.
• Maintain Directors Calendar and set up meetings, order refreshments, and send out attendance requests
regarding meeting times and place. Maintain Medical Staff monthly meeting calendar.
Lombard, IL HANSON FASO SALES & MARKETING 2010-2011
Currently place and maintain ordering for over 250 customers represented by Hanson Faso and provide administrative
help to outside sales force.
Administrative Sales Support Specialist
• Assist all customers and vendors with any and all issues stemming from orders placed through Hanson Faso.
• Maintain and update all supporting system information to keep customer and vendor information current.
• Reduce time spent researching order confirmations by keeping confirmations current.
Romeoville, IL KEHE DISTRIBUTORS 2008-2013
Currently do contract marketing work. Previously provided all administrative support to approximately 300 outside sales
force, account managers, and account supervisors.

2. Resume of Jeanne A. Warsaw Page 2 of 3
Contract Employee
• Handle the formatting of spreadsheets provided for the Kehe Grocery Buying Guide and The Source as well
as set up, proof and format dropping the excel information in to In Design program, then making a PDF file in
preparation to submit to the printer.
Administrative Sales Support Specialist
• Assisted outside sales force working to solve thorny problems with orders and credits to keep on track and
functioning efficiently.
• Maintained all requests for product movement and current pricing for all items for both sales and marketing
departments.
• Generated detailed notes for all operating procedures for training new team members as well as back up and
use by current team members.
• Adopted employee ordering working with all departments to keep orders moving along efficiently
• Thrived in a high stress environment.
Administrative Assistant to EVP – Marketing
• Administered support for coffee, tea and soup EVP.
• Coordinated all price changes, new item set up, and vendor deals reviewing for compliance.
• Reduced time spent in research by reorganizing files for a more efficient process saving time and
money.
• Maintained bill backs short pays and free fills while working with Accounts Payable to process
quickly and efficiently and making sure we complied with all deals and promotions.
• Maintained successful working relationships with vendors and brokers as well as all levels of
management.
Romeoville, IL TARGET CORPORATION 2007-2016
Achieved and maintained a high level of guest service while providing fun fast and friendly service.
Cashier, Guest Service Assistant, Cash Office Specialist/Trainer
• Maintained a high level of efficiency while working as cashier.
• Prepared daily processing of the cash from previous day’s receipts.
• Assisted training new cash counters for back up coverage of the cash office.
• Achieved increasing responsibility based on performance.
• Currently hold the Guest Service Assistant position supervising 10 or more team members.
Downers Grove, IL BEAR STEARNS 2005-2007
Formerly Encore Credit Corporation
Provided administrative support to Account Executives, brokers and Assistant Vice President of Correspondent Lending
Administrative Account Manager /Processor
• Maintained coordination of loan submissions from correspondent brokers for review prior to
purchase.
• Governed management and administration of assigned accounts for three Account Executives.
• Processed file through underwriting review to ensure all legal and supporting documentation is
included in the loan file.
• Maintained direct and consistent communication with Correspondent Brokers to establish loan
purchase cycles, client needs, and foster a solid Broker/Account Executive relationship.
• Prepared requested loan information for Account Executives and Correspondent Brokers.

3. • Managed direct communication with brokers in order to clear conditions prior to loan purchase,
taking into consideration funding deadlines and levels for fulfillment.
Resume of Jeanne A. Warsaw Page 3 of 3
Downers Grove, IL OCWEN FINANCIAL 1998-2005
Formerly Avondale Funding Corp & Credit Suisse First Boston, respectively.
Started as an executive administrative assistant and was promoted to Client service coordinator based on my performance.
Administrative Client Service Coordinator (2001-2005)
• Promoted from executive assistant to client service coordination role for Credit Suisse First Boston in
2001.
• Selected to remain in Client Service Coordination role at time of acquisition by Ocwen Financial in
2004.
• Maintained Responsibility for transitioning specific clients to Ocwen Settlement Site.
• Assisted clients with updates and coordinated with them to clear conditions and shorten and/or
maintain turn around times saving on cost to book.
• Worked closely with Client Service Director in transitioning new and existing clients to Ocwen
Settlement Site.
Ocwen Financial (Continued)
• Coordinated clearing of conditions with funding dates on all bulk deals that were funded through
Chicago Settlement Site.
• Handled any and all client specific questions, complaints and issues regarding loans submitted for
purchase.
• Compiled monthly reporting that tracked settlement timeframe and handling of all loans settled
through Chicago for top bulk clients to maintain or decrease cost to book.
• Worked with other departments to maintain efficiency.
• Consistently built a strong working rapport with all clients settling through Chicago.
Executive Assistant (1998-2001)
• Provided administrative support to President and VP of Compliance of Avondale Funding
Corporation.
• Managed the President’s calendar and scheduled appointments.
• Screened incoming calls and correspondence for President and responded independently when
possible.
• Organized programs, events, meetings or conferences by arranging facilities and caterers, issuing
information or invitations, coordinating speakers and controlling event budget.
• Prepared agendas, notices, minutes and resolutions for corporate meetings.
• Composed and prepared confidential correspondence, reports and other complex documents.
• Responded to routine external correspondence.
• Created and maintained database and spreadsheet files.
• Arranged complex and detailed travel plans and itineraries, compiled documents for travel-related
meetings for executive management.
• Prepared the President’s weekly expense reports.
• Maintained confidentiality of all corporate, personnel and research matters.
• Maintained various database and spreadsheet files as requested by executive management.
EDUCATION / TRAINING
Advanced Microsoft Office Suite Course

4. Successful completion of three Mortgage Bankers’ Association courses.
Successful completion of various American Management Association courses including, but not limited to,
“How to Be a Take Charge Assistant,” and “Business Letter Writing and Communication Skills.”
Graduated Joliet West High School (Joliet, IL)