This document provides a summary of Joan Lumpay's skills, education, work experience and personal details. It lists her Bachelor's degree in Business Commerce from Saint Paul University and over 10 years of experience in administration, sales, marketing and procurement roles in the UAE. Her most recent role was as Admin Coordinator and Sales & Marketing Coordinator at Emirates Aqua Technologies Caviar Factory since 2013.

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J O A N N L U M P A Y
+971564737301 / raineann0150@gmail.com / Abu Dhabi, UAE
SKILLS
MICROSOFT OFFICE 2010
MICROSOFT OUTLOOK 2010
ADOBE PHOTOSHOP
ADOBE ILLUSTRATOR
ADOBE ACROBAT 9 PRO EXTENDED
AUTOCAD 2013
SKETCHUP 2013
EDUCATION
BACHELOR OF SCIENCE IN BUSINESS
COMMERCE
Major in
MANAGEMENT ACCOUNTING
SAINT PAUL UNIVERSITY - SURIGAO
SURIGAO CITY, PHILIPPINES
JUNE 1996 – MARCH 2000
CAREER OBJECTIVE
As a driven individual who wants to continually progress, I am now looking to work in an
energetic and performance-driven environment where talent is not overlooked. I feel your
forward thinking and your impressive company is a natural place for a hard working team
player like myself.
PROFILE
I have been working for several years in Administration, Procurement, and Sales &
Marketing areas with grounded flexibility, adaptability and manageability of multiple
priorities at the same time. One of my strongest points is my self-motivation which allows
me to perform well under pressure and against aggressive deadlines in any pressurized
environment. Being a highly analytical thinker I am able to quickly identify, scrutinize,
improve, and soothe out complex work processes.
WORK EXPERIENCE
ADMIN. COORDINATOR cum SALES & MARKETING COORDINATOR
Emirates Aqua Technologies Caviar Factory LLC
www.emiratesaquatech.ae
April 2013 – Present
• Responsible for issuance of Sales Invoices and Delivery Notes. • Incharge of all facets of
product delivery. • Ensure accuracy of product details correspond to the issued sales
documents prior to dispatch. • Maintain an updated Summary Report on Sales Invoices. •
Prepare and update Statement of Accounts to customers. • Responsible for follow-up of
payments from customers, and arrangement for collections and bank deposits. •
Coordinate with accounts team for updates of sales archives and documentations. •
Responsible for preparing documents as customer’s requirements for vendor registration.
• General support to Sales & Marketing team. • Responsible for the procurement, process
application, and management of indirect materials and services and other related
functions/activities when needed. • General support to Procurement Executive. • Update
and prepare related documents for ISO compliance. • Maintain inventory on building and
office properties i.e. furnitures and fixtures, indoor plants, etc. • Maintain inventories on
office supplies, groceries, etc. to determine re-ordering requirements on weekly basis.

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TRAININGS AND SEMINARS
WORK EXPERIENCE CONTINUED
ADMIN. COORDINATOR cum SALES & MARKETING COORDINATOR
Emirates Aqua Technologies Caviar Factory LLC / Abu Dhabi, UAE
www.emiratesaquatech.ae
April 2013 – Present
• Prepare reports, forms, vouchers, and specialized documents related to the
Administration Dept. • Compose and prepare written documentation and correspondence
for the office. • Prepare Minutes of the Meeting for bi-annual ISO Audit meetings. •
Maintain issuance records of documents related to HR-PR and Administration. • Transmit
expiration alerts to HR & PR personnel for the renewal processing in a timely manner. •
Coordinate with HR and PR personnel for related documents for every renewal
requirements. • Attending to reception calls when required. • Perform other duties of a
similar nature or level as required.
APPOINTED AS WITHDRAWAL COORDINATOR
• Establish, implement, and maintain procedure for withdrawal in accordance with ISO
22000:2005 of the company and authorities requirements. • Prepare and maintains
Withdrawal Report on the withdrawn affected products. • Coordinate with the Withdrawal
Teammates to resolve the issue by initiating a meeting and prepares documentation such
as minutes of the meeting.
HOME DESIGN 1
Filipino Association for Computer
Excellence /Abu Dhabi / 2013
GRAPHIC DESIGN 1
Filipino Association for Computer
Excellence / Abu Dhabi / 2010
ADVANCE COMPUTER EDUCATION
Livelihood Training and Productivity
Center / Philippines / 2003
SEMINAR ON THE BASICS OF THE
INTERNET
Department of Trade and Industry /
Philippines / 2001
AWARDS
BEST IN ACTUAL EXAM
Home Design 1
Abu Dhabi / 2013
MOST OUTSTADING GRADUATE &
BEST IN POSTER
Graphic Design 1
Abu Dhabi / 2010
OUTSTANDING TRAINEE
Advance Computer Education
Philippines / 2003
ARCHIVIST cum RECORD OFFICER
Bin Salem Holding LLC / Abu Dhabi, UAE
www.binsalem.ae
September 2008 – March 2013
• Provide confidential secretarial and administrative support for the principal executive or
executives, to include managing the schedule/calendar, making travel arrangements,
screening and handling telephone communications, greeting and directing visitors, and
dealing with administrative problems and inquiries as appropriate. • Modify and improve
filing systems, or implement new filing systems. • Gather, enter, and/or update data to
maintain departmental records and databases, as appropriate. • Establish and maintain
files and records for the office. • Maintaining the company’s archives as safe and updated
with utmost confidentiality. • Track materials removed from files in order to ensure that
borrowed files are returned. • Update individual files for all pertinent personal documents
of each in the department.
• Prepare charts, reports, forms and other documents for use throughout the department.
• Obtain and maintain an up-to-date record of contact details of staff for the whole
company, subsidiaries, and suppliers in the system and in printouts. • Complete inventory
of office supplies, groceries, etc. and provides information as to supply levels and provides
input as to ordering requirements on a daily basis. • Compose routine correspondences
when required by the manager. • Control the overall procedures of the department’s Petty
Cash. • Handling Chairman’s & Vice-Chairman’s staffs requirements (uniforms and
household cleaning equipment) Al Ain & Abu Dhabi. • Replace the receptionist and
performing all her daily tasks whenever needed. • Perform general office duties such as
scanning, photocopying, sending fax, typing, laminating, bookbinding, operating office
machines, sorting mails and etc.
• Undertake any other duties as appropriate within my job purpose, as required by the line
manager.

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PERSONAL DATA
GOVERNMENT CASUAL EMPLOYEE
Caraga Regional Hospital / Surigao City, Philippines
http://en.wikipedia.org/wiki/Caraga_Regional_Hospital
September 2004 – August 2007
SECRETARY cum COMPUTER OPERATOR
Radiology Department
• Compile and records medical charts, radiology reports, and correspondence, using
centralized computer program. •Answer telephones, and direct calls to appropriate staff.
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. •
Interview patients in order to complete documents, case histories, and forms such as
intake and insurance forms. • Transmit correspondence and medical records by mail, e-
mail, or fax. • Perform various clerical and administrative functions. • Arrange hospital
admissions for patients.
FRONT DESK CLERK cum DATA ENTRY CLERK
Out-Patient Department
• Conduct interview with a number of patients on daily basis to determine condition
problems and medical history. • Responsible for data entry of electronic Medical Records
system. • Compare data entered with source documents and resolve system edits
concerning invalid data by deleting incorrectly entered data, re-enter correct data. •
Manipulate existing data, photos images, edit current information, or proofread new
entries to a database for accuracy. • Issue billing on each patient.
• Perform other office tasks, such as answering telephones, filing, and operating copiers
or other office machines.
DECEMBER 11, 1979
Date of Birth
SURIGAO CITY, PHILIPPINES
Place of Birth
SINGLE
Civil Status
FILIPINO
Citizenship
EB1829704
Passport No.
PHILADELPHIA CHURCH OF GOD
Religion
ENGLISH, TAGALOG, BISAYA
Dialects Spoken
OFFICE CLERK
Personnel Department
• Communicate with employees, and other individuals to answer questions, disseminate
or explain information, and address complaints. Answers telephones, direct calls and
take messages. • Completes and mail bills, contracts, policies, or checks. • Operates
office machines, such as photocopiers and scanners, facsimile machines, voice mail
systems and personal computers. • Opens, sorts and routes incoming mail, answer
correspondence, and prepare outgoing mail. • Maintains and updates filing, inventory,
mailing, and database systems, either manually or using a computer. • Undertakes any
other duties as appropriate within my job purpose as required.
POSTING CLERK
Caraga Regional Hospital Employees Multi-Purpose Cooperative (CRHEMCO)
Surigao City, Philippines
August 2003 – September 2004
• Attend to around 20 hospital’s employee-members a day on their application of loan
and assess on their capability/incapability to pay and to their other inquiries.
• To prepare and post monthly salary deductions of each coop member on loan ledger. •
To record and update all coop’s transactions on computer program.
• To prepare monthly report of CRHEMCO Canteen Collection. • To prepare records of
daily transactions of CRHEMCO Canteen in the Book of Accounts.
• Update and maintain all the records relative to the operations of the CRHEMCO
Canteen. • Prepare Vouchers and Financial Reports; and encodes or prepares
communication letters as ordered. • Perform various clerical and administrative
functions. • Undertake any other duties as appropriate within my job purpose, as
required by the CRHEMCO’S Chairperson and Board of Directors.
WORK EXPERIENCE CONTINUED