Sheila Boyjoo has over 25 years of experience in administrative roles. She has strong skills in Microsoft Office programs, SAP, and hotel management software. Her most recent role was as a Supply Chain Coordinator, where she coordinated purchase orders and ensured timely delivery of goods. Previously she held roles as a Personal Assistant, Reservations Agent, Business Administrator, and Marketing Administrator. Sheila prides herself on building strong relationships, handling varied workloads, and thinking strategically to resolve issues.

1. Sheila Boyjoo
Skills:
• Word
• Excel
• Export Master
• Power Point
• SAP
• Opera (Hotel Edition)
• Guest Logix
• Sage
• Extensive use of Microsoft Outlook and the Internet
Employment History
April 2013 – April 2015 – Rainbo Supplies and Services – Supply Chain Co-Ordinator
• Co-ordinate and expedite placement of purchase orders to ensure goods are delivered on time
• Alter and improve purchase delivery schedules with suppliers to meet client due dates
• Preparing order acknowledgements for suppliers, raise payment invoices for customers, discussing logistics and export
paperwork requirements including the handling of freight forwarders
• Confirm finalisation of special sales order contract agreements, leasing agreements, and other requests
• Ensuring all necessary export procedures and documentation for despatch of the goods i.e. Certificate of Conformity
MSDS’ within the EC and those for the rest of the world
• Ensure orders are processed efficiently, accurately and documentation is completed for each individual purchase order
• Monitor supplier delivery dates, monitor the flow of materials and components to conform to production schedules
• Monitor and review supplier on time delivery and tackle any challenges or late deliveries which include keeping in
constant contact with the supplier and advising the clients accordingly
• Ensure any inconsistencies with orders are resolved in a timely manner
• Liaise with planning to eliminate difficulties and delays
• Attend regular meetings with BP Angola management (Rainbo's most profitable contracted client) to discuss on-going
orders, problem orders and future business
February 2013 – April 2013 - Millennium Copthorne Hotel London Gatwick - Personal Assistant to Cluster
General Manager (contract assignment)
• Maintain any relevant information on the Staff Notice Board.
Personal Profile:
I am a self starting mature Administrative Co-Ordinator able to develop a trusting relationship
with the suppliers nationally and internationally. Used to thinking on my feet and pre-empting
the requirements of very busy clients with ever changing priorities. I am comfortable handling
varied and demanding workloads, whilst making sure all tasks are carried out to completion. My
excellent written and verbal communications means I build strong working relationships with
suppliers and customers within all Industries. My range of experience allows me to implement
new ideas and new ways of working therefore providing excellent goals for the organisation. I
consider myself a confidential and diplomatic person who makes a difference to the Co-
Ordinators role.

2. • To maintain an efficient filing system ensuring that this is at all times up to date.
• To liaise and communicate with all the departments, management and department heads within the hotels, to ensure a
good rapport exists at all times.
• Any typing required which will include producing word documents, reports, powerpoint presentations and excel
spreadsheets
• Ensure that the highest of confidentiality is observed in the execution of duties.
• To be fully conversant with all hotel fire and emergency procedures and to act accordingly.
• Screening all incoming telephone calls, enquiries and requests.
• Act as initial point of contact for the General Manager
• Organising all diary appointments.
• Handling and prioritising all incoming emails, post & faxes including responding as required.
• Meeting and greeting external & internal visitors or guests.
• To attend meetings at both hotels and take dictation/action points.
• Conducting background research prior to meetings.
• Preparing information packs, presentations and briefing papers as appropriate.
• Collating Credit Card receipts and other expenses.
• Responsibility of booking meeting rooms/conference rooms and VC facility.
• Ordering any food/lunch requirements required for on-site meetings.
• Booking and arranging all travel as required including flights, hotels, taxi’s etc.
• Co-ordination of both on/off site conferences and workshops.
• Providing support function to other senior members of both properties as required.
March 2012 – to February 2013 – Reservations Agent Crowne Plaza (contract assignment)
• Provide a welcoming and informative telephone manner at all times.
• Accurately process all information onto Opera received.
• Input information onto Opera as and when required.
• Develop a thorough knowledge of the hotel bedrooms, restaurants, bars, conference and banqueting rooms and facilities
together with charges and operational hours.
• Communicate any special requirements to the necessary departments.
• Ensure at all times the correct handling of correspondence and reservation information
May 2011 – February 2012 Thales – Avionics Business Administrator – (contract assignment)
• Supporting an extensive team within the Avionics Business Unit
• Working with key stakeholders continually to improve efficiency simplicity and excellent in delivery
• Diary management with constant changes and priorities
• Organisation of all travel, both long and short haul flights, including visa applications
• Providing team members with full travel itinerary
• Co-ordinating in-house and external meetings, ensuring that rooms have the appropriate equipment, and arranging all
catering requirements
• Meeting and greeting external visitors.
• Booking in Management cars for service maintaining procedures are carried out within the travel and fleet bookers
• Arranging upgrades for company mobile phones

3. January 2011 – May 2011 Capital Projects Construction On-Site Administrator
Crawley Hospital (contract assignment)
• Diary management for 3 Project Managers within the department
• Collating and copying all on-site workers I.D.’s
• Issuing staff I.D. cards and updating staff records and swipe door access to designated zones
• Ordering of stationery,using Oracle SBS electronic ordering system
• Attending meetings, typing minutes and business letters and other general administrative tasks
• Generating and maintaining tailored Excel spreadsheets and Word document templates
• Arranging meetings, reserving meeting rooms and distributing agendas
• Overseeing the smooth running of the office in administrative terms
• Liasing with construction companies across Sussex
• Ensuring third party companies conformed to NHS regulations
October 2000 – December 2010 European Marketing Administrator Unilever Ltd, Crawley
• Extensive and proactive e-mail and diary management to 10 staff within the European/Global Marketing department
including the Business Development Director and responding to emails and any queries accordingly
• Prepare necessary corporate communication to assist with potential agencies for their sales pitch
• Organise the logistics of training courses i.e. source venues, arrange catering, book employees onto
courses in line with authorised requests, send joining instructions to confirmed delegates
• Arranging meetings for corporate members of the department which could be up to 90 plus delegates
• Booking venues, international flights, including visas, hotel accommodation, transportation to and from events within
budget restraints
• Providing each delegate/team member with detailed itinerary travel schedule
• Produce all the materials required for booked training programmes and events and ensure they are
delivered on time to the appropriate training venue
• Provide help and support to employees regarding their training or programme bookings
• Create and edit Powerpoint presentations to meet deadlines
• Taking meeting minutes and following up completion of actions where necessary
• Maintaining a database of all team members within the European/Global area
• Arranging customer focused groups and setting up the room for the marketing team
• Maintaining procedures are carried out within the company cars and arranging services or any other related vehicle
issue
• Keeping accurate staff holiday and sickness records
December 1991 - July 1999 Sales Support Administrator- Duracell Ltd, Crawley
• Producing presentation portfolios for account managers Ensuring that all information, promotional prices and terms
given on the material are correct and accurate. Event management for Trade shows
• Coordinating and forecasting all orders for new point of sale material
• Ensuring internal processes are fit for purpose and sharing best practice
Qualifications:

4. A level:
French for Business (A)
O level’s:
French (A),
German (B)
CSE’s:
English (C),
Maths (C),
Home Economics (C),
Religious Studies (D)
Parent Craft (C)
Personal Details:
Mobile: +44 (0) 7887 767396
sheilaboyjoo@googlemail.com