Sue Rawat has over 15 years of experience as an administrative assistant and mail clerk. She has strong skills in Microsoft Office, filing, database management, communication, and organization. Her most recent role was as an Administrative Assistant/Mail Clerk at Tyco Integrated Fire & Security from 2013-2014, where she ordered supplies, booked rooms, and welcomed visitors. She is proficient with office procedures and seeks to provide excellent customer service.

1. Sue Rawat
35 Malta Ave Unit 45, Brampton, Ontario, L6Y 5B4 (905)455-1301 rawatsue@yahoo.ca
Administrative Services Clerk
Highlights of Qualifications:
 Over 15 years of experience as an Administrative Assistant and mail clerk
 Proficiency in using Microsoft Excel, Word and Outlook
 Numeric and alphabetic filing, located and removed materials from files as requested
 Maintained a variety of mail sort according to Canada Post guidelines
 Updated database, scanning, faxing, copying and recycling
 Strong time management abilities, organizational and analytical skills
 Excellent team player, listening skills with sensitivity to others
 Effective verbal and written communications skills
 Ability to learn in a fast paced, rapidly changing and diversified environment
 Provided general program information to clients and refers appropriately
 Office Procedure, terminology and operated office equipment
 Back up support for Operations Team members when necessary
 Answered phone calls at reception desk, welcome clients and directed them to the appropriate
branch employee
Employment History
Administrative Assistant/Mail Clerk
Tyco Integrated Fire & Security, Mississauga, Ontario 2013- 2014
 Ordered office supplies & stationery managed and assisted with booking conference rooms
 Managed maintenance requests and ensured professional appearance of premises
 Edited report and correspondence
 Welcomed personnel answered questions and prepared client paperwork
 Maintained excellent client relationships, securing trust and confidence through providing
accurate and timely
 Prepared customer statements and other correspondence for mailing
 Maintained client files to ensure proper billing
 Monitored invoices for accuracy, tracked expenditures for comparison with budget figures
 Analyzed office paperwork flow and devised more efficient procedures
 Filed A/P documents and maintained attendance records
 Processed, received, stuffed envelopes, bundled and sorted outgoing mail
 Sorted material that was to be filed according to particular filing systems
 Ensured deadlines were consistently met and accurately recorded on volumes
 Ensured administrative corrective measures recommended by internal audit or compliance are
implemented
 Create an atmosphere of trust in order to establish a personalized relationship with customers and
offer excellent service

2. Sue Rawat (905) 455 – 1301 rawatsue@yahoo.ca
Administrative Assistant/Mail Clerk
Symcor, Mississauga, Ontario
 Efficiently handled many priorities of busy work environment 2001-2013
 Provided support to various internal/external clients with incoming queries
 Maintained a high volume of quality service ensuring accuracy in the process
 Prepared customer statements and other correspondence for mail
 Efficient and accurate completion of manual insertion of statements/packages
 Labeled, metered, and inserted flyers and pamphlets
 Organized office supplies, inventory and managed cash transaction
 Accountable for performing special instruction by jobs
 Processed, received, stuffed envelopes, bundled and sorted outgoing mail
 Sorted material that was to be filed according to particular filing systems
 Ensured deadlines were consistently met and accurately recorded on volumes
 Scanned Cheques and e-mailed different internal branches
 Arranged for cost-effective shipping of consumer goods, complying with import regulation
 Sort incoming mail, faxes, and courier deliveries for distribution
 Prepare and send outgoing faxes, mail, and courier parcels
 Filing and data entry
Administrative Assistant/Mail Clerk 1992 – 1998
Campbell Abbott Laser Mail Service
 Assisted staff with their inquiries and information
 Weighed, calculated, affixed proper postage and bundled outgoing mail by postal code
 Maintained data tapes and Inserted in to the printer for printing statements and bills
 Scanned, faxed, photocopied, couriered packages manually and electronically
 Provided support to various internal/external clients with incoming queries
 Received, sorted, and distributed incoming and outgoing mail
Education
Computer Programming 2001
Ontario Institute of Information Technology
Diploma

3. Microsoft Office Applications 1998
Seneca College
Certificate
Mail Room Operator 1992
Working Skills Center
Certificate
References Available