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DIRK SPENCER
RECRUITER
AUTHOR RESUME PSYCHOLOGY
©
2015 ©
Interview Psychology
Preparation Attracts Offers
PEOPLE NETWORKING REQUIRING
BABY KISSING,
RUBBER CHICKEN EATING &
WEARING OUT SHOE LEATHER
IS THE FASTEST PATH TO
YOUR NEXT JOB!
Disclaimer
WHAT TO EXPRESS
LISTEN CAREFULLY
HOW TO ANSWER QUESTIONS
WHAT YOU MUST MASTER
Interviews
Generally-Speaking
What You Must Express in the Interview
Confidence
Competence
Capacity
Where they
need you
to be
Listen to Their Questions
Answer what they ask:
Not what you think they asked
How to Answer Interview Questions
Be direct
Be concise
Be truthful
Stop Doing These Things
Deflecting, defending, demanding
Being too “honest”
Saying “the money is not important”
Dancing around being “fired”
Stuff You Must Master – About You
The money
Resume content
Career experience
Past failures
Stuff You Must Master – About Them
Industry trends
Regulatory impacts
Best practices and standards
WHAT IT IS
WHY IT MATTERS
IT IS A ONE-SIDE AFFAIR
Pre-Screens
Interview: The Pre-Screen I
This is a pre-qualifying process
Interview: The Pre-Screen II
They are:
Verifying your availability
Checking your interest level
Interview: The Pre-Screen III
 This is how they manage their workload
 They may not share much with you
 They might not know much
Regardless – Act Normal
Pre-Screen Goal:
Be the Normal Person
…Who is qualified
…Who sounds reasonable
…Who projects self-awareness regarding:
 Skills
 Experience
 Scale
 Market Conditions
 Industry Changes
 Historical Context
The Pre-Screen is Expectation Setting
The pre-screen is designed to verify your:
 Rate or salary
 Availability to interview
 Work authorization
 When you can start if an offer is made
The Pre-Screen is One Sided
Them asking about your stuff
You telling them about your stuff
RULES FOR ANSWERS
DEVELOP ANSWERS BY WORD COUNT
THE BASIC QUESTIONS
TYPES OF INTERVIEWS
CRAZY QUESTIONS
OVER-LEARN YOUR CONTENT
Interviews
The Rules to Interview Answers
Rule 1 – There are no wasted questions
Rule 2 – It is always about them
Rule 2.5 – Seriously it is about them
Rule 3 – Every answer must be job related
Rule 4 – Be honest
Rule 5 – Be brief
Rule 6 – Be gone
Prepare Interview Answers by Word Count
 Have a 15-17 word introductory answer
 Have a second 20-30 word follow-up answer
 Have a 15-17 word closing answer
 Integrate relevant skills in every answer
 Avoid timed-answers – it encourage faster talking
 Become comfortable with pauses and silence
The 6 Basic Interview Questions
1. Tell me about yourself
2. Tell me about a time you failed
3. Tell me about a time you succeeded
4. Tell me about your greatest weakness
5. Tell me about your greatest strength
6. Tell me how you handle stress
Tell Me About Yourself
Doing Great – How About You?
 They are gauging pessimism versus optimism
 They are measuring energy
 They are measuring enthusiasm
 They are calibrating interpersonal norms
 They are evaluating your communication style
Tell Me About a Time You Failed
“Let me think…”
Make this work related
Failure – What They Want to Know
How you handle failure?
Want you learned from failure?
Are you self-aware regarding failure?
Failure – All About Ownership
They want to know:
1. If you own-it
2. If you blame-others
3. IF you blame circumstances
End the example on a “Positive” outcome
Tell Me About a Time You Succeeded
“Working with a team allows for…”
They want to know:
 Do you share the credit for success?
 Do you work well with others?
 Do you do the work?
 Do you delegate the work?
 Is there more to you than the resume?
Tell Me About Your Greatest Weakness
“Professionally speaking there was a
time…”
They want to know:
Are you self-aware of a short-coming?
Are you recovered from your weakness?
What adaptation did you implement?
Tell Me About Your Greatest Strength
“When it comes to this job…”
 They want to see energy – not cheerleading
 Demonstrate “relaxed confidence” about your skill
 This is where you can drill down on “their” needs
 This is when you can demonstrate professional
commitment
Tell Me How You Handle Stress
Amateur answers to avoid:
I jog 3 miles, lift weights and do yoga
I have a black belt in karate
I never get stressed out
Answering the “Stress” Question
Answer to the best outcome:
Give a work example
Share a business-case
Convey your experience managing
stress using skills they care about
Interviews – Summarizing Your Career
What you have to know & know cold:
 Companies – Know the value of a brand
 Job Titles – Translate the jargon
 Dates – Be consistent
 Have 4 or more stories “over-learned”
Interviews - Consulting
What you have to share & share well:
You expertise on topical matters
Products, services, methodologies
Industry best practices
Interviews - Behavioral
They are gauging your :
Reaction times
Reaction consistency
Comfort level in your own story telling
Purpose of the Behavioral Interview
Break through the professional persona
Measure candidate comfort with others
Gauge candidate’s aptitude to adapt
Preview a candidate’s authentic self
Behavioral Interview HR Mantra
“Past performance is
the best predictor of
future performance”
The Crazy Questions
Realize…
 The answer is irrelevant
 There is no correct answer
 They are watching for “how” you answer
The Crazy Questions - What Matters
Consistent delivery:
 “Be Cool Under Fire”
Give interesting answers:
 “Participate Ethically”
Demonstrating logic:
 “…One bite at a time”
Purpose of the Crazy Question
Determine how you handle the unexpected?
 This is all they want to know…
&
Are you normal under 2 conditions:
 When things are going well
 When things are not so well
The Logic for Crazy Questions
How do you handle fake stress created by a
fake question?
If you crash here you must share
experiences showcasing victories over real-
stress
OVER
LEARNING
Interview
Preparation Strategy
How to Over-learn Your Material
Stage Right!
Practice your stories like stage actors reciting scripts
 Rehearse, rehearse, rehears, rehearse
 Rehearse a little more
 Rehears a lot more
 Rehearse aloud
 Rehears with others
 Rehearse using audio & video technology
Why Rehearse?
Build, train and reinforce
Nero-pathways in the brain
Vocal and facial muscles
Why
Creates a superior level of confidence
Reduces stress hormones
The Goal of Over-Learning
It allows for spontaneous responses to new stimuli:
 Cognitive answers to unrehearsed questions
Translation:
 You are able to say something relevant and correct to
new questions even though the response was not
rehearsed
Over Learning is Not Memorization
Memorization Fails:
 It does not allow for integration of experience
 Interruptions can break concentration
 Pauses can break story continuity
Internet Resources
Google “Interview Questions”
 Find samples and variations of interview questions
 Find sample and variations of interview answers
Jeanine Rickson Blog
Chief Talent Officer (CTO) at Genesis10 -
 http://careerpointe.wordpress.com/interview-preparation/
Lastly
 Do not get bogged down in rate discussions
 Showcase how you adapt to change
The proof is in the offer
- not the interview!
Dirk Spencer - Corporate Recruiter
Author Resume Psychology
©
Resume Hacks & Traps Revealed
Beat the Machine. Be Seen. Get Hired!
http://www.amazon.com/-/dp/0692525602/ - Paperback
http://www.amazon.com/dp/B0169AR34A - Kindle
www.resumepsychologythebook.com
DirkPMP@Yahoo.Com
214-295-8687
@DirkInDallas
WWW.Slideshare.Net/Dirk Spencer
http://www.linkedin.com/in/dirkindallas
Paperback on Amazon
Resume Psychology ©
Resume Hacks & Traps Revealed
Beat the Machine. Be Seen. Get Hired!
By Dirk Spencer
http://www.amazon.com/-/dp/0692525602/
ISBN-10: 0692525602 / ISBN-13: 978-0692525609
Kindle on Amazon
Resume Psychology ©
Resume Hacks & Traps Revealed
Beat the Machine. Be Seen. Get Hired!
By Dirk Spencer
http://www.amazon.com/dp/B0169AR34A
Legal Stuff
Reference Material: Courtesy of Google
I am not affiliated with LinkedIn,
Slideshare, Monster, CareerBuilder,
Dice, JobVite, MaxHire, Taleo, Infor,
PeopleAnswers, iCims, Amazon, Kindle.
All trademarks & logos are property of
their respective companies

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Dirk Spencer - Interview Psychology - Preparation Attracts Offers

  • 1. DIRK SPENCER RECRUITER AUTHOR RESUME PSYCHOLOGY © 2015 © Interview Psychology Preparation Attracts Offers
  • 2. PEOPLE NETWORKING REQUIRING BABY KISSING, RUBBER CHICKEN EATING & WEARING OUT SHOE LEATHER IS THE FASTEST PATH TO YOUR NEXT JOB! Disclaimer
  • 3. WHAT TO EXPRESS LISTEN CAREFULLY HOW TO ANSWER QUESTIONS WHAT YOU MUST MASTER Interviews Generally-Speaking
  • 4. What You Must Express in the Interview Confidence Competence Capacity Where they need you to be
  • 5. Listen to Their Questions Answer what they ask: Not what you think they asked
  • 6. How to Answer Interview Questions Be direct Be concise Be truthful
  • 7. Stop Doing These Things Deflecting, defending, demanding Being too “honest” Saying “the money is not important” Dancing around being “fired”
  • 8. Stuff You Must Master – About You The money Resume content Career experience Past failures
  • 9. Stuff You Must Master – About Them Industry trends Regulatory impacts Best practices and standards
  • 10. WHAT IT IS WHY IT MATTERS IT IS A ONE-SIDE AFFAIR Pre-Screens
  • 11. Interview: The Pre-Screen I This is a pre-qualifying process
  • 12. Interview: The Pre-Screen II They are: Verifying your availability Checking your interest level
  • 13. Interview: The Pre-Screen III  This is how they manage their workload  They may not share much with you  They might not know much Regardless – Act Normal
  • 14. Pre-Screen Goal: Be the Normal Person …Who is qualified …Who sounds reasonable …Who projects self-awareness regarding:  Skills  Experience  Scale  Market Conditions  Industry Changes  Historical Context
  • 15. The Pre-Screen is Expectation Setting The pre-screen is designed to verify your:  Rate or salary  Availability to interview  Work authorization  When you can start if an offer is made
  • 16. The Pre-Screen is One Sided Them asking about your stuff You telling them about your stuff
  • 17. RULES FOR ANSWERS DEVELOP ANSWERS BY WORD COUNT THE BASIC QUESTIONS TYPES OF INTERVIEWS CRAZY QUESTIONS OVER-LEARN YOUR CONTENT Interviews
  • 18. The Rules to Interview Answers Rule 1 – There are no wasted questions Rule 2 – It is always about them Rule 2.5 – Seriously it is about them Rule 3 – Every answer must be job related Rule 4 – Be honest Rule 5 – Be brief Rule 6 – Be gone
  • 19. Prepare Interview Answers by Word Count  Have a 15-17 word introductory answer  Have a second 20-30 word follow-up answer  Have a 15-17 word closing answer  Integrate relevant skills in every answer  Avoid timed-answers – it encourage faster talking  Become comfortable with pauses and silence
  • 20. The 6 Basic Interview Questions 1. Tell me about yourself 2. Tell me about a time you failed 3. Tell me about a time you succeeded 4. Tell me about your greatest weakness 5. Tell me about your greatest strength 6. Tell me how you handle stress
  • 21. Tell Me About Yourself Doing Great – How About You?  They are gauging pessimism versus optimism  They are measuring energy  They are measuring enthusiasm  They are calibrating interpersonal norms  They are evaluating your communication style
  • 22. Tell Me About a Time You Failed “Let me think…” Make this work related
  • 23. Failure – What They Want to Know How you handle failure? Want you learned from failure? Are you self-aware regarding failure?
  • 24. Failure – All About Ownership They want to know: 1. If you own-it 2. If you blame-others 3. IF you blame circumstances End the example on a “Positive” outcome
  • 25. Tell Me About a Time You Succeeded “Working with a team allows for…” They want to know:  Do you share the credit for success?  Do you work well with others?  Do you do the work?  Do you delegate the work?  Is there more to you than the resume?
  • 26. Tell Me About Your Greatest Weakness “Professionally speaking there was a time…” They want to know: Are you self-aware of a short-coming? Are you recovered from your weakness? What adaptation did you implement?
  • 27. Tell Me About Your Greatest Strength “When it comes to this job…”  They want to see energy – not cheerleading  Demonstrate “relaxed confidence” about your skill  This is where you can drill down on “their” needs  This is when you can demonstrate professional commitment
  • 28. Tell Me How You Handle Stress Amateur answers to avoid: I jog 3 miles, lift weights and do yoga I have a black belt in karate I never get stressed out
  • 29. Answering the “Stress” Question Answer to the best outcome: Give a work example Share a business-case Convey your experience managing stress using skills they care about
  • 30. Interviews – Summarizing Your Career What you have to know & know cold:  Companies – Know the value of a brand  Job Titles – Translate the jargon  Dates – Be consistent  Have 4 or more stories “over-learned”
  • 31. Interviews - Consulting What you have to share & share well: You expertise on topical matters Products, services, methodologies Industry best practices
  • 32. Interviews - Behavioral They are gauging your : Reaction times Reaction consistency Comfort level in your own story telling
  • 33. Purpose of the Behavioral Interview Break through the professional persona Measure candidate comfort with others Gauge candidate’s aptitude to adapt Preview a candidate’s authentic self
  • 34. Behavioral Interview HR Mantra “Past performance is the best predictor of future performance”
  • 35. The Crazy Questions Realize…  The answer is irrelevant  There is no correct answer  They are watching for “how” you answer
  • 36. The Crazy Questions - What Matters Consistent delivery:  “Be Cool Under Fire” Give interesting answers:  “Participate Ethically” Demonstrating logic:  “…One bite at a time”
  • 37. Purpose of the Crazy Question Determine how you handle the unexpected?  This is all they want to know… & Are you normal under 2 conditions:  When things are going well  When things are not so well
  • 38. The Logic for Crazy Questions How do you handle fake stress created by a fake question? If you crash here you must share experiences showcasing victories over real- stress
  • 40. How to Over-learn Your Material Stage Right! Practice your stories like stage actors reciting scripts  Rehearse, rehearse, rehears, rehearse  Rehearse a little more  Rehears a lot more  Rehearse aloud  Rehears with others  Rehearse using audio & video technology
  • 41. Why Rehearse? Build, train and reinforce Nero-pathways in the brain Vocal and facial muscles Why Creates a superior level of confidence Reduces stress hormones
  • 42. The Goal of Over-Learning It allows for spontaneous responses to new stimuli:  Cognitive answers to unrehearsed questions Translation:  You are able to say something relevant and correct to new questions even though the response was not rehearsed
  • 43. Over Learning is Not Memorization Memorization Fails:  It does not allow for integration of experience  Interruptions can break concentration  Pauses can break story continuity
  • 45. Google “Interview Questions”  Find samples and variations of interview questions  Find sample and variations of interview answers
  • 46. Jeanine Rickson Blog Chief Talent Officer (CTO) at Genesis10 -  http://careerpointe.wordpress.com/interview-preparation/
  • 47. Lastly  Do not get bogged down in rate discussions  Showcase how you adapt to change The proof is in the offer - not the interview!
  • 48.
  • 49. Dirk Spencer - Corporate Recruiter Author Resume Psychology © Resume Hacks & Traps Revealed Beat the Machine. Be Seen. Get Hired! http://www.amazon.com/-/dp/0692525602/ - Paperback http://www.amazon.com/dp/B0169AR34A - Kindle www.resumepsychologythebook.com DirkPMP@Yahoo.Com 214-295-8687 @DirkInDallas WWW.Slideshare.Net/Dirk Spencer http://www.linkedin.com/in/dirkindallas
  • 50. Paperback on Amazon Resume Psychology © Resume Hacks & Traps Revealed Beat the Machine. Be Seen. Get Hired! By Dirk Spencer http://www.amazon.com/-/dp/0692525602/ ISBN-10: 0692525602 / ISBN-13: 978-0692525609
  • 51. Kindle on Amazon Resume Psychology © Resume Hacks & Traps Revealed Beat the Machine. Be Seen. Get Hired! By Dirk Spencer http://www.amazon.com/dp/B0169AR34A
  • 52. Legal Stuff Reference Material: Courtesy of Google I am not affiliated with LinkedIn, Slideshare, Monster, CareerBuilder, Dice, JobVite, MaxHire, Taleo, Infor, PeopleAnswers, iCims, Amazon, Kindle. All trademarks & logos are property of their respective companies