Downloaded 72 times
![ā[C]ollaborative production is simple:
no one person can take credit for
what gets created, and the project
could not come into being without
the participation of many.ā
Clay Shirky, Here comes everybody](https://image.slidesharecdn.com/julielindsaydesignthinkingforworkplacechange-150622002522-lva1-app6891/75/Design-thinking-for-workplace-change-15-2048.jpg)
Uploaded byJulie Lindsay
Design thinking for workplace change
The document discusses how design thinking can facilitate workplace change by fostering empathy, collaboration, and communication among stakeholders through digital technologies. It outlines a structured approach encompassing empathy building, problem definition, brainstorming solutions, and generating feedback in design processes. Julie Lindsay emphasizes the importance of understanding user needs and employing collaborative methods to create meaningful innovations.
Educationā¦
More Related Content
Similar to Design thinking for workplace change
More from Julie Lindsay
Design thinking for workplace change
- 1. Design Thinking for WorkplaceChange Julie Lindsay julie@flatconnections.com
- 2. Meet Julie Lindsayā¦.. GlobalInnovator Leader, Author, Digital Learning Design Consultant MA Educational Technology Leadership EdD Student, University of Southern Queensland Adjunct Lecturer, Charles Sturt University, Faculty of Education Apple Distinguished Educator Google Certified Teacher Director, Learning Confluence Pty Ltd Founder, Flat Connections @julielindsay | #flatconnections | @flatconnections | about.me/julielindsay
- 3. Todayās Discussionā¦.. Part 1 Workplace change Part2 Digital technologie s Part 3 Design thinking
- 4.
- 5.
- 6.
- 7.
- 8. Idea exchange āKnowledge building
- 9. When we changethe way we communicate, we change society Clay Shirky, Here comes everybody
- 10.
- 11.
- 12.
- 13.
- 14.
- 15. ā[C]ollaborative production issimple: no one person can take credit for what gets created, and the project could not come into being without the participation of many.ā Clay Shirky, Here comes everybody
- 16.
- 17.
- 18. How to implementnew technologies?
- 19.
- 20. Learning about the audiencefor whom you are designing Redefining and focusing questions based on insights from the empathy stage Brainstorming and coming up with creative solutions Building a representation of one or more ideas to show to others Return to original user group and test ideas for feedback Design Thinking Cycle
- 21. EMPATHY What is it?To create meaningful innovations you need to know your users and care about their lives What does it look like? Observe, engage, watch, listen Inquiry and conversations Exploration of ideas and attitudes Understand workflow and work patterns
- 22.
- 23. Empathy for newdigital technologies ā¢ Survey ā¢ Focus groups ā¢ Find out what the needs are ā Communication ā Collaboration ā Sharing ā Storing ā Potential training
- 24. Discussion Part 1:Empathy Building Scenario: ā¢ The organisation needs better communication and collaboration platforms ā¢ Who are the stakeholders? How will you involve them in this process? ā¢ What is the situation now? ā¢ Question, inquire, build understandingā¦ā¦ā¦ EMPATHY How will you build empathy for change?
- 25. What is it?Framing the right problem is the only way to create the right solution What does it look like? Brainstorm ideas to identify the problem Define the problem and its importance Provide evidence of significance Reframe the problem for clarity
- 26.
- 27.
- 28. Discussion Part 2:Define the problem Task: ā¢ What is the issue? Why is it important? ā¢ Who is it a problem for? ā¢ What evidence do you have this is a significant problem? ā¢ Can you think of this problem in a different way? Can you clearly define the problem?
- 29. What is it?Itās not about coming up with the ārightā idea itās about generating the broadest range of possibilities What does it look like? Brainstorm ideas for a range of solutions Use āyes andā rather then āyes butā Generate ideas fast āHow might weā¦ā¦ā
- 30. How might weā¦ā¦. Template: HowMight We ACTION WHAT for WHOM in order to CHANGE SOMETHING Example: How might we bridge the disconnect between culture and technology for members of the organisation in order to improve communication
- 31. Discussion Part 3:Create Solutions Task: ā¢ Can you create a āHow might weā sentence? āHow Might We ACTION WHAT for WHOM in order to CHANGE SOMETHINGā ā¢ What are authentic solutions? What are other solutions? ā¢ What does the research reveal? ā¢ In what way are digital technologies the key? ā¢ Can you āPitchā ideas for feedback? Can you come up with ideas for solutions?
- 32. Activity: The PerfectPitch Pitch one viable idea/solution for feedback Elevator pitch strategies: ā Identify stakeholders ā Make them CARE ā Leave them wanting more ā Have a 'call to action'
- 33. Ideate in Action TheāPitchā (small group)
- 34. Ideate in Action TheāPitchā (large group)
- 35. What is it?Build to think, test to learn Design the solution What does it look like? Build a representation of one or more ideas to show to others What will the final product or implementation look like?
- 36. Prototype ā Designthe Solution ā¢ Design and plan outcomes ā Who, What, How, Where, When, Why ā¢ Communicate and share the solution ā¢ Consider implementation options ā Trial ā Pilot
- 37. Discussion Part 4:Create Solutions Task: ā¢ What will the final product look like? ā¢ How will you communicate and implement this? Can you design and communicate a solution?
- 38. What is it?An opportunity to learn about your problem and your users What does it look like? Verbal feedback Online documentation Survey material
- 39. Feedback in Action Useof āThinking Hatsā Feedback and reflection should be part of every stage of the design thinking process ā not only at the end of the cycle.
- 40. Discussion Part 5:Generate Feedback Task: ā¢ What type of feedback do you need? ā¢ Who will provide this feedback? How? ā¢ What different āhatsā or lenses will you use? How will you gather and use feedback?
- 41. Learning about the audiencefor whom you are designing Redefining and focusing questions based on insights from the empathy stage Brainstorming and coming up with creative solutions Building a representation of one or more ideas to show to others Return to original user group and test ideas for feedback Design Thinking Cycle
- 42.
- 43. Design thinking isa mindset and a skillset
- 44. Design thinking isan inclusive process that can be used in many different situations
- 45. Implement design thinking fororganisational change and strategic planning objectives
- 47. http://flatconnections.com Julie Lindsay: julie@flatconnections.com Designthinking, Knowledge management, Digital technologies