Personal Information
Organization / Workplace
Cincinnati Area, KY United States
Occupation
Business Leader, Change Agent , Entrepreneur, Innovator
Industry
Design
Website
http://collide.agency
About
I am a product, design and innovation leader with over 20 years experience using design thinking and human-centered design to innovate, develop and improve products, services, customer experiences and service delivery.
My management expertise includes organization design, team building, operations, process, education, marketing, sales and client management. My design expertise includes research and understanding customers, insight and innovation development, design and delivery of physical and digital products, omni-channel customer experience, and service delivery.
I am outcome-driven with a passion for business, technical and social challenges. I quickly understand complex problems,...
Tags
design
hannahodge
user experience
chicago
service roadmap
service blueprint
journey map
persona
design thinking
service design
See more
Presentations
(4)Likes
(4)An exploration into service design strategy within automotive retailing.
Ayman Sarhan
•
14 years ago
Transforming health care with Service Design – Global Service Design Conferenc 2013
Stefan Moritz
•
10 years ago
A Cognitive Approach to Ecosystem Design
Andrea Picchi
•
9 years ago
How to Design for the Future - Cross Channel Experience Design
Samantha Starmer
•
11 years ago
Personal Information
Organization / Workplace
Cincinnati Area, KY United States
Occupation
Business Leader, Change Agent , Entrepreneur, Innovator
Industry
Design
Website
http://collide.agency
About
I am a product, design and innovation leader with over 20 years experience using design thinking and human-centered design to innovate, develop and improve products, services, customer experiences and service delivery.
My management expertise includes organization design, team building, operations, process, education, marketing, sales and client management. My design expertise includes research and understanding customers, insight and innovation development, design and delivery of physical and digital products, omni-channel customer experience, and service delivery.
I am outcome-driven with a passion for business, technical and social challenges. I quickly understand complex problems,...
Tags
design
hannahodge
user experience
chicago
service roadmap
service blueprint
journey map
persona
design thinking
service design
See more