Design thinking is a user-centered problem solving process that involves understanding user needs through observation, brainstorming many potential solutions, and testing prototypes with users in an iterative process. The presentation provides an overview of design thinking, explaining that it is a dynamic, multidisciplinary approach to problem solving that focuses on understanding user experiences to discover innovative solutions. Key aspects include gathering user insights through empathy, generating many ideas through brainstorming without judgment, creating low-fidelity prototypes to test with users, and iterating the solutions based on user feedback.