Creating 'Intentional Culture in the Workplace’

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Workplaces can either accidentally wind up with a culture, the normal way a work group behaves, or workplaces can be intentional about building a culture that truly represents who they are and aspire to be. It’s all about knowing your values and choosing to emphasize those behaviors that put your values into action. In this webinar you will learn: - How to identify your company’s key values and current culture - How to be intentional about designing a workplace culture that is right for your team - 8 common practices you can implement at your workplace that are foundational for building a fully engaged team Company culture matters. Learn how to organically foster a culture that will help with employee retention and the bottom line with Clare Coonan of Five Degrees Consulting. Looking for more HR and business development training and help? Visit us at www.gnapartners.com

Intentional culture: How to
build a strong work culture
Clare Coonan
Five Degrees Consulting
10/14/10

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
What you get today
• What is corporate culture
• What differentiates a strong culture from a
weak culture
• 8 practices for building an engaged culture

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Culture
“The way things get done
around here.”

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Talk = Walk

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
My Values Exercise

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
What do you do daily or weekly to
express this value?

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Jack Welch on business
Employee Engagement
Customer
Satisfaction
Free
Cash Flow

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Engaged vs. disengaged

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Finding your people

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Culture of Engagement
8 Practices of Universal Valuing

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Your #1 Job
Help Other Succeed

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Communicate: “You Matter”

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Honor the Absent

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
2 out of 3 Rule
• Say something negative
• Say someone’s name (identify the
person)
• Someone else can hear

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Tornadoes at Work
Avoid
Walk Away
Change the topic

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
See The Problem,
Own The Problem

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Rank Your Team
• 8-10 = do this most of the time
• 6-7 = do this often
• 4-5 = do this some of the time
• 1-3 = do this rarely
job #1 = help others succeed
communicate “you matter”
honor the absent
see the problem, own the problem

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Autonomous Culture vs.
Compliance Culture

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Transparent Communication
I trust you!

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Information is not a Thing

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Information is Organic

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Inclusive Decision Making

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Creative Space

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Seek and Give Routine Feedback
2008 World Series
Performance
5 games
21 at Bats
3 runs scored
6 hits
1 double
3 home runs
6 runs batted in (rbi)
3 base on balls (walk)
9 strike outs
.286 batting average

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Model
the Way
Integrity
Know Yourself
Seek Feedback
Actions
Alignment
Wisdom
Humility

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Thank you
Questions?
Clare Coonan
clare@fivedeg.com

Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Thank you to our speaker

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Creating 'Intentional Culture in the Workplace’

1. Intentional culture: How to build a strong work culture Clare Coonan Five Degrees Consulting 10/14/10

2. Copyright ©2010 by Five Degrees Consulting. All rights reserved. What you get today • What is corporate culture • What differentiates a strong culture from a weak culture • 8 practices for building an engaged culture

17. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Rank Your Team • 8-10 = do this most of the time • 6-7 = do this often • 4-5 = do this some of the time • 1-3 = do this rarely job #1 = help others succeed communicate “you matter” honor the absent see the problem, own the problem

24. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Seek and Give Routine Feedback 2008 World Series Performance 5 games 21 at Bats 3 runs scored 6 hits 1 double 3 home runs 6 runs batted in (rbi) 3 base on balls (walk) 9 strike outs .286 batting average

26. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Rank Your Team • 8-10 = do this most of the time • 6-7 = do this often • 4-5 = do this some of the time • 1-3 = do this rarely transparent communication inclusive decision making creative space seek and give feedback

Creating 'Intentional Culture in the Workplace’

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