This document provides information about tools and approaches for developing and supporting social innovation. It discusses various methods for framing problems, diagnosing underlying issues, and generating solutions, including systems thinking models, participatory design, open innovation, and crowdsourcing ideas. Specific techniques are described, such as quality circles, ethnographic research, and challenges/competitions. Co-design is highlighted as an approach that engages stakeholders in all phases of the design process to develop solutions that meet user needs.
Coaching material about fundraising, managing risk, sustainability strategies...Brodoto
1. The document provides coaching materials on different types of fundraising for social entrepreneurs, including key concepts, terms, and strategies.
2. It discusses various types of fundraising such as individual fundraising, corporate fundraising, grants, crowdfunding, and outlines the advantages and disadvantages of each.
3. The document also covers the lifecycle phases of social enterprises and the different financial needs and sources at each phase, from start-up to maturity.
This document outlines a presentation on fundraising and risk management for social enterprises. It begins by defining key fundraising concepts and terms. It then discusses various types of fundraising like individual donations, corporate sponsorship, and crowdfunding. It also covers managing risks through methods like risk assessment checklists and sensitivity analysis. The document concludes by highlighting challenges social enterprises face in accessing financial resources and lessons from an EU study on supporting social enterprise ecosystems.
Coaching material and tools for altruistic entrepreneurs -mentors - Module 1.pdfBrodoto
This document provides an overview of the curriculum for mentors of social entrepreneurs. It includes 4 modules: 1) Introduction to Social Entrepreneurship; 2) Matchmaking; 3) Cooperation strategies and best practices; and 4) How a successful mentor will create value. The first module defines key concepts like social innovation, civil society, social economy, social entrepreneur, and social impact. It explains differences between innovation and social innovation, the relevance of civil society, relationships between the third sector and social economy, and differences between social enterprises, non-profits, and social entrepreneurs. The document provides support and questions for adapting the first module to local contexts.
Coaching material and tools for altruistic entrepreneurs -mentors - Module 4.pdfBrodoto
This document provides an overview of coaching materials and modules for mentors of social entrepreneurs. The 4 modules are: 1) Introduction to social entrepreneurship, 2) Matchmaking, 3) Cooperation strategies, and 4) How to create value as a successful mentor. The final module focuses on self-reflection exercises to help mentors understand their motivations, competencies, and develop a mentor profile. Effective mentoring requires open communication, clearly defined goals, passion, trust, knowledge sharing, independence and collaboration. Success depends on mentors' willingness to develop others and mentees' responsibility in the relationship. Tools are provided to help mentors assess their work-life balance, strengths, values, and what they can offer mentees
Coaching material about strategic use of ICT and Communication Tools.pdfBrodoto
This document provides coaching material on strategic use of information and communication technologies (ICT) and social media tools for social entrepreneurs. It is divided into three modules. Module I discusses ICT tools for optimizing daily work, including project management, internal communication, external communication, collaboration, educational/presentation, and video/graphic editing tools. Module II focuses on using social media strategically on platforms like Facebook and Instagram. Module III presents impact tools for social enterprises regarding business, impact measurement, networking, and cooperation. The document aims to equip social entrepreneurs with digital skills and strategies to improve their operations and outreach.
Insights, a product of the ongoing work of The Rockefeller Foundation’s strategic research team, identifies compelling and emerging problem trends and areas of dynamism where there might be opportunities for intervention.
The purpose of this guide is to introduce a promising approach to surfacing insights and supporting innovative thinking within a field in order to explore new and better paths to impact.
Social marketingconceptapplicationofsocialmarketingonorganizationsJoanTorayno1
This document discusses the concept of social marketing and its applications. It begins by defining social marketing and tracing its origins. Social marketing aims to promote social good by applying traditional marketing principles like product, price, place and promotion to non-commercial issues. It has been used effectively in areas like health, safety, environment and social participation. However, social marketing faces some challenges in implementation due to the difficulty of changing behaviors. The document then reviews literature on social marketing applications in various fields such as health, education and environment. It concludes by discussing how social marketing can help businesses gain competitive advantage by engaging in activities that benefit the community.
Coaching material about fundraising, managing risk, sustainability strategies...Brodoto
1. The document provides coaching materials on different types of fundraising for social entrepreneurs, including key concepts, terms, and strategies.
2. It discusses various types of fundraising such as individual fundraising, corporate fundraising, grants, crowdfunding, and outlines the advantages and disadvantages of each.
3. The document also covers the lifecycle phases of social enterprises and the different financial needs and sources at each phase, from start-up to maturity.
This document outlines a presentation on fundraising and risk management for social enterprises. It begins by defining key fundraising concepts and terms. It then discusses various types of fundraising like individual donations, corporate sponsorship, and crowdfunding. It also covers managing risks through methods like risk assessment checklists and sensitivity analysis. The document concludes by highlighting challenges social enterprises face in accessing financial resources and lessons from an EU study on supporting social enterprise ecosystems.
Coaching material and tools for altruistic entrepreneurs -mentors - Module 1.pdfBrodoto
This document provides an overview of the curriculum for mentors of social entrepreneurs. It includes 4 modules: 1) Introduction to Social Entrepreneurship; 2) Matchmaking; 3) Cooperation strategies and best practices; and 4) How a successful mentor will create value. The first module defines key concepts like social innovation, civil society, social economy, social entrepreneur, and social impact. It explains differences between innovation and social innovation, the relevance of civil society, relationships between the third sector and social economy, and differences between social enterprises, non-profits, and social entrepreneurs. The document provides support and questions for adapting the first module to local contexts.
Coaching material and tools for altruistic entrepreneurs -mentors - Module 4.pdfBrodoto
This document provides an overview of coaching materials and modules for mentors of social entrepreneurs. The 4 modules are: 1) Introduction to social entrepreneurship, 2) Matchmaking, 3) Cooperation strategies, and 4) How to create value as a successful mentor. The final module focuses on self-reflection exercises to help mentors understand their motivations, competencies, and develop a mentor profile. Effective mentoring requires open communication, clearly defined goals, passion, trust, knowledge sharing, independence and collaboration. Success depends on mentors' willingness to develop others and mentees' responsibility in the relationship. Tools are provided to help mentors assess their work-life balance, strengths, values, and what they can offer mentees
Coaching material about strategic use of ICT and Communication Tools.pdfBrodoto
This document provides coaching material on strategic use of information and communication technologies (ICT) and social media tools for social entrepreneurs. It is divided into three modules. Module I discusses ICT tools for optimizing daily work, including project management, internal communication, external communication, collaboration, educational/presentation, and video/graphic editing tools. Module II focuses on using social media strategically on platforms like Facebook and Instagram. Module III presents impact tools for social enterprises regarding business, impact measurement, networking, and cooperation. The document aims to equip social entrepreneurs with digital skills and strategies to improve their operations and outreach.
Insights, a product of the ongoing work of The Rockefeller Foundation’s strategic research team, identifies compelling and emerging problem trends and areas of dynamism where there might be opportunities for intervention.
The purpose of this guide is to introduce a promising approach to surfacing insights and supporting innovative thinking within a field in order to explore new and better paths to impact.
Social marketingconceptapplicationofsocialmarketingonorganizationsJoanTorayno1
This document discusses the concept of social marketing and its applications. It begins by defining social marketing and tracing its origins. Social marketing aims to promote social good by applying traditional marketing principles like product, price, place and promotion to non-commercial issues. It has been used effectively in areas like health, safety, environment and social participation. However, social marketing faces some challenges in implementation due to the difficulty of changing behaviors. The document then reviews literature on social marketing applications in various fields such as health, education and environment. It concludes by discussing how social marketing can help businesses gain competitive advantage by engaging in activities that benefit the community.
Impact investing involves “investors seeking to generate both financial return and social and/or environmental value—while at a minimum returning capital, and, in many cases, offering market rate returns or better.” The Rockefeller Foundation’s Impact Investing Initiative has sought to address the “lack of intermediation capacity and leadership to generate collective action” that was constraining the small but rapidly growing impact investing industry.
Carried out in 2011, the evaluation of the Initiative aimed to evaluate the relevance, rationale, effectiveness, influence and sustainability of the Initiative through document review, portfolio analysis, interviews with more than 90 impact investing leaders based in 11 countries, participant observation at industry events, and organizational assessment. The external evaluation team also conducted a scan of the impact investing industry’s evolution over the past four years (summarized in a companion report).
Given the rapidly changing and emergent nature of the impact investing field, the Evaluators were asked to frame their findings for the Initiative in the context of findings for the field as a whole, to help guide the recommendations for the Foundation and for leaders in the field more broadly.
Creating Social Vision and drawing CSR Map CSO Partners
This covers the following
- Responsible business and CSR
- Creating a shared vision
- The theory of change
- Intervention approach
- Issue prioritization and targeting
- Mainstreaming CSR in corporate governance
The document discusses the importance of strategic planning for public relations to contribute to organizational effectiveness. It notes that public relations must be managed strategically through planning before it can be effective for an organization. The document also recommends following a 5 phase planning process that includes situation analysis, setting goals and objectives, organizing the PR efforts, implementing the plan, and evaluating the results.
1) The document discusses issues with how development aid projects are designed, implemented, and evaluated. It argues that the systems aid seeks to change are complex and dynamic, so rigid plans and measures of success often fail.
2) Common problems include overly mechanistic project design that does not adapt to local needs, defining objectives and targets focused on donor priorities rather than beneficiary needs, and over-engineering monitoring and evaluation tools that miss important impacts.
3) The key message is that development work requires humility, experimentation, and a focus on adaptive learning rather than rigidly implementing pre-determined plans. Metrics and targets should support learning about improving local conditions, not just meeting donor reporting needs.
This document outlines the communications processes used by AIESEC, including communication analysis, planning, internal communication, media communication, and brand management. It presents the logical flow of the communications processes and provides a high-level overview of the core activities within each process. The goal is to present the structure of the communications processes to facilitate discussion on how to best deliver communication activities and support local committees. Key processes discussed include stakeholder analysis, self-analysis, competitors analysis, environmental analysis, stakeholder communication planning, media communication planning, internal campaigns, communication flow management, press releases, and building relationships with media contacts.
Is convening the right tool for your work? Convening places a significant demand on people’s time and resources, so it’s important to make informed decisions about when and how to bring a group together.
GATHER: The Art & Science of Effective Convening is a unique guidebook for convening planners and change agents interested in harnessing the potential of collective intelligence through in-person convening.
Learn more: http://rockefellerfoundation.org/gather-guide
This document introduces the concept of Human Centered Business and describes the development of the Human Centered Business Index. The index measures business performance based on four principles: purpose, empathy, systems-approach, and resilience. These principles were identified through interviews with experts in fields like human centered design and social innovation. The document argues that a human centered approach is needed for businesses to effectively address complex global challenges. It also emphasizes the importance of stakeholder engagement and an understanding of people and relationships to the concept of Human Centered Business. The index and methodology are intended to highlight best practices and spark further discussion around prioritizing people in business.
Group 4 ERI Turkey presentation March 2010 nf v4.0Nicola Franklin
ERI is a Turkish think tank that aims to improve education policy through research and projects. The team analyzed ERI's funding model, stakeholder management, and relationship with Sabanci University to develop recommendations. They suggest that ERI (1) focus on building long-term donor relationships to transition from transactional funding, (2) better communicate its value to stakeholders like potential donors and manage staff needs, and (3) define its strategy before assessing the alignment with Sabanci University.
This document provides an overview of key concepts for developing effective messages and strategies for influencing, advocacy, and campaigning. It discusses Oxfam's approach, theories of change, power analysis, partnership approaches, and planning processes. Specific topics covered include developing clear and concise key messages tailored to different audiences, using stories and evidence to support messages, and effective lobbying, negotiation, and relationship building techniques. The goal is to provide attendees with tools and strategies for crafting persuasive advocacy messages and influencing decision-makers.
This document discusses the key drivers of innovation in organizations. It identifies 10 main drivers: 1) Corporate culture, 2) Individuals, 3) Teams, 4) The enterprise, 5) Processes, 6) Offerings, 7) Psychological climate, 8) Physical environment, 9) Economic environment, and 10) Geopolitical culture. It explains how each of these factors can encourage and motivate innovation in an organization when supported and leveraged effectively.
This document provides a toolkit for designing a social innovation competition. It discusses what a social innovation competition is, how to determine if a competition is suitable, essential elements of running a competition like funding and partners, benefits for various stakeholders, steps for designing a competition including setting timelines and entry packages, and tips for success based on the example of the Naples 2.0 competition. The Naples 2.0 competition addressed six social challenges, received 500 applications from four countries, and established two new social enterprises as a result of awarding seven winners. The document provides examples and considerations to help others replicate a social innovation competition model.
Professor Victor Newman is an expert in innovation leadership and the process of transforming policy into practice. The document summarizes his background and experience working with businesses. It then outlines an agenda for workshops focused on moving education, government, and infrastructure policies into real-world implementation. The workshops will use frameworks like innovation, open source leadership, and social capital to address challenges in moving these policies from ideas to active programs and solutions.
Building Collaborative Relationships Final2ChrisBruhl
The document discusses building collaborative relationships through public-private partnerships. It outlines the goals of enhancing knowledge of partnerships, developing understanding of successful collaboration models, and learning innovative approaches. It then provides details on the Business Council of Fairfield County and its role in connecting organizations across sectors through leveraging existing relationships and social networks to identify opportunities for collaboration focused on shared objectives and mutual benefit.
This document outlines an approach to monitoring, evaluation, and learning (MEL) for influencing campaigns and advocacy work. It discusses how influencing work is different from traditional campaigns in terms of its aim to shift power dynamics and need for rapid response. A six-step approach to influencing MEL is presented, including setting strategy, developing a theory of change, measuring success, collecting and analyzing data, conducting external evaluations, and communicating learning. Examples of a theory of change diagram and measures of success are provided. The goal of the MEL process is to understand what strategies are effective, build stronger teams and partnerships, and maximize impact.
This document provides an overview of power analysis, theories of change, and political economy analysis. It discusses analyzing power relationships and how change happens in order to develop effective advocacy strategies. The Power Cube framework is introduced for analyzing power at different levels. Process mapping and power mapping are described as tools to understand decision-making processes and networks of influence. Theories of change are explored as an iterative process of reflection to understand how change happens in a given context in order to determine appropriate interventions and partnerships for advocacy work.
Globalization has significantly influenced the public relations industry by increasing connectivity between organizations and publics worldwide. As the world has become more interconnected through technology, the need for strategic communication to build relationships across borders has grown. Public relations must now consider both global and local perspectives to be effective. While formal education is important, practitioners also require experience through informal learning and professional networks to address the complex issues brought by global communication. Unless public relations education adapts to technological changes, the field risks becoming irrelevant.
Intergenerational Knowledge Transfer Succession Planningbeyondrewards
Over the past 5 years we have heard predictions of an impending worker shortage due to the retirement of the baby boomers. Predictions are that the retirement of baby boomers will create a drain in knowledge, experience and leadership in our workforce. With the recent downturn in the economy, most organizations did not focus on this trend. However, now that we appear to be in an economic recovery the discussion is back on the table with greater intensity. But did anyone actually speak to the boomers or is this just a prediction?
This document provides an agenda and overview for a webinar on power analysis and power mapping. It begins with a re-cap of context analysis, power analysis, and the key concepts of transformative change and sustainable changes in power relationships. It then covers gender and power, introduces the concepts of power mapping including theory, tools, case studies, and challenges participants have faced. Finally, it briefly introduces institutional and process mapping. The document provides context and framing for understanding power dynamics and how to conduct power analyses to inform advocacy and campaign strategies.
Social Innovation & Open Innovation - Coaching Material for Social Entrepreneursikosom GmbH
Definition of Social Innovation, Open Innovation and Co-Design in Social Business contexts. This slide is part of the project "CE-RESPONSIBLE " by Interreg Central Europe. Hear the presentation at www.net4socialimpact.eu
Coaching material about innovation process.pdfBrodoto
This document provides an overview of coaching material on social innovation. It introduces key concepts around social innovation, including definitions, terminology, and how social innovations address societal problems. The material aims to help participants understand social innovation ecosystems and recognize social innovations and their impacts. It covers topics such as defining social innovation, tools and approaches for developing innovations, and financing possibilities for supporting innovations. The overall goal is to equip participants with knowledge of social innovation.
Impact investing involves “investors seeking to generate both financial return and social and/or environmental value—while at a minimum returning capital, and, in many cases, offering market rate returns or better.” The Rockefeller Foundation’s Impact Investing Initiative has sought to address the “lack of intermediation capacity and leadership to generate collective action” that was constraining the small but rapidly growing impact investing industry.
Carried out in 2011, the evaluation of the Initiative aimed to evaluate the relevance, rationale, effectiveness, influence and sustainability of the Initiative through document review, portfolio analysis, interviews with more than 90 impact investing leaders based in 11 countries, participant observation at industry events, and organizational assessment. The external evaluation team also conducted a scan of the impact investing industry’s evolution over the past four years (summarized in a companion report).
Given the rapidly changing and emergent nature of the impact investing field, the Evaluators were asked to frame their findings for the Initiative in the context of findings for the field as a whole, to help guide the recommendations for the Foundation and for leaders in the field more broadly.
Creating Social Vision and drawing CSR Map CSO Partners
This covers the following
- Responsible business and CSR
- Creating a shared vision
- The theory of change
- Intervention approach
- Issue prioritization and targeting
- Mainstreaming CSR in corporate governance
The document discusses the importance of strategic planning for public relations to contribute to organizational effectiveness. It notes that public relations must be managed strategically through planning before it can be effective for an organization. The document also recommends following a 5 phase planning process that includes situation analysis, setting goals and objectives, organizing the PR efforts, implementing the plan, and evaluating the results.
1) The document discusses issues with how development aid projects are designed, implemented, and evaluated. It argues that the systems aid seeks to change are complex and dynamic, so rigid plans and measures of success often fail.
2) Common problems include overly mechanistic project design that does not adapt to local needs, defining objectives and targets focused on donor priorities rather than beneficiary needs, and over-engineering monitoring and evaluation tools that miss important impacts.
3) The key message is that development work requires humility, experimentation, and a focus on adaptive learning rather than rigidly implementing pre-determined plans. Metrics and targets should support learning about improving local conditions, not just meeting donor reporting needs.
This document outlines the communications processes used by AIESEC, including communication analysis, planning, internal communication, media communication, and brand management. It presents the logical flow of the communications processes and provides a high-level overview of the core activities within each process. The goal is to present the structure of the communications processes to facilitate discussion on how to best deliver communication activities and support local committees. Key processes discussed include stakeholder analysis, self-analysis, competitors analysis, environmental analysis, stakeholder communication planning, media communication planning, internal campaigns, communication flow management, press releases, and building relationships with media contacts.
Is convening the right tool for your work? Convening places a significant demand on people’s time and resources, so it’s important to make informed decisions about when and how to bring a group together.
GATHER: The Art & Science of Effective Convening is a unique guidebook for convening planners and change agents interested in harnessing the potential of collective intelligence through in-person convening.
Learn more: http://rockefellerfoundation.org/gather-guide
This document introduces the concept of Human Centered Business and describes the development of the Human Centered Business Index. The index measures business performance based on four principles: purpose, empathy, systems-approach, and resilience. These principles were identified through interviews with experts in fields like human centered design and social innovation. The document argues that a human centered approach is needed for businesses to effectively address complex global challenges. It also emphasizes the importance of stakeholder engagement and an understanding of people and relationships to the concept of Human Centered Business. The index and methodology are intended to highlight best practices and spark further discussion around prioritizing people in business.
Group 4 ERI Turkey presentation March 2010 nf v4.0Nicola Franklin
ERI is a Turkish think tank that aims to improve education policy through research and projects. The team analyzed ERI's funding model, stakeholder management, and relationship with Sabanci University to develop recommendations. They suggest that ERI (1) focus on building long-term donor relationships to transition from transactional funding, (2) better communicate its value to stakeholders like potential donors and manage staff needs, and (3) define its strategy before assessing the alignment with Sabanci University.
This document provides an overview of key concepts for developing effective messages and strategies for influencing, advocacy, and campaigning. It discusses Oxfam's approach, theories of change, power analysis, partnership approaches, and planning processes. Specific topics covered include developing clear and concise key messages tailored to different audiences, using stories and evidence to support messages, and effective lobbying, negotiation, and relationship building techniques. The goal is to provide attendees with tools and strategies for crafting persuasive advocacy messages and influencing decision-makers.
This document discusses the key drivers of innovation in organizations. It identifies 10 main drivers: 1) Corporate culture, 2) Individuals, 3) Teams, 4) The enterprise, 5) Processes, 6) Offerings, 7) Psychological climate, 8) Physical environment, 9) Economic environment, and 10) Geopolitical culture. It explains how each of these factors can encourage and motivate innovation in an organization when supported and leveraged effectively.
This document provides a toolkit for designing a social innovation competition. It discusses what a social innovation competition is, how to determine if a competition is suitable, essential elements of running a competition like funding and partners, benefits for various stakeholders, steps for designing a competition including setting timelines and entry packages, and tips for success based on the example of the Naples 2.0 competition. The Naples 2.0 competition addressed six social challenges, received 500 applications from four countries, and established two new social enterprises as a result of awarding seven winners. The document provides examples and considerations to help others replicate a social innovation competition model.
Professor Victor Newman is an expert in innovation leadership and the process of transforming policy into practice. The document summarizes his background and experience working with businesses. It then outlines an agenda for workshops focused on moving education, government, and infrastructure policies into real-world implementation. The workshops will use frameworks like innovation, open source leadership, and social capital to address challenges in moving these policies from ideas to active programs and solutions.
Building Collaborative Relationships Final2ChrisBruhl
The document discusses building collaborative relationships through public-private partnerships. It outlines the goals of enhancing knowledge of partnerships, developing understanding of successful collaboration models, and learning innovative approaches. It then provides details on the Business Council of Fairfield County and its role in connecting organizations across sectors through leveraging existing relationships and social networks to identify opportunities for collaboration focused on shared objectives and mutual benefit.
This document outlines an approach to monitoring, evaluation, and learning (MEL) for influencing campaigns and advocacy work. It discusses how influencing work is different from traditional campaigns in terms of its aim to shift power dynamics and need for rapid response. A six-step approach to influencing MEL is presented, including setting strategy, developing a theory of change, measuring success, collecting and analyzing data, conducting external evaluations, and communicating learning. Examples of a theory of change diagram and measures of success are provided. The goal of the MEL process is to understand what strategies are effective, build stronger teams and partnerships, and maximize impact.
This document provides an overview of power analysis, theories of change, and political economy analysis. It discusses analyzing power relationships and how change happens in order to develop effective advocacy strategies. The Power Cube framework is introduced for analyzing power at different levels. Process mapping and power mapping are described as tools to understand decision-making processes and networks of influence. Theories of change are explored as an iterative process of reflection to understand how change happens in a given context in order to determine appropriate interventions and partnerships for advocacy work.
Globalization has significantly influenced the public relations industry by increasing connectivity between organizations and publics worldwide. As the world has become more interconnected through technology, the need for strategic communication to build relationships across borders has grown. Public relations must now consider both global and local perspectives to be effective. While formal education is important, practitioners also require experience through informal learning and professional networks to address the complex issues brought by global communication. Unless public relations education adapts to technological changes, the field risks becoming irrelevant.
Intergenerational Knowledge Transfer Succession Planningbeyondrewards
Over the past 5 years we have heard predictions of an impending worker shortage due to the retirement of the baby boomers. Predictions are that the retirement of baby boomers will create a drain in knowledge, experience and leadership in our workforce. With the recent downturn in the economy, most organizations did not focus on this trend. However, now that we appear to be in an economic recovery the discussion is back on the table with greater intensity. But did anyone actually speak to the boomers or is this just a prediction?
This document provides an agenda and overview for a webinar on power analysis and power mapping. It begins with a re-cap of context analysis, power analysis, and the key concepts of transformative change and sustainable changes in power relationships. It then covers gender and power, introduces the concepts of power mapping including theory, tools, case studies, and challenges participants have faced. Finally, it briefly introduces institutional and process mapping. The document provides context and framing for understanding power dynamics and how to conduct power analyses to inform advocacy and campaign strategies.
Social Innovation & Open Innovation - Coaching Material for Social Entrepreneursikosom GmbH
Definition of Social Innovation, Open Innovation and Co-Design in Social Business contexts. This slide is part of the project "CE-RESPONSIBLE " by Interreg Central Europe. Hear the presentation at www.net4socialimpact.eu
Coaching material about innovation process.pdfBrodoto
This document provides an overview of coaching material on social innovation. It introduces key concepts around social innovation, including definitions, terminology, and how social innovations address societal problems. The material aims to help participants understand social innovation ecosystems and recognize social innovations and their impacts. It covers topics such as defining social innovation, tools and approaches for developing innovations, and financing possibilities for supporting innovations. The overall goal is to equip participants with knowledge of social innovation.
The document discusses different approaches to creativity, including imagination, improvement, investment, and incubation. It explains that each approach has different characteristics in terms of the speed and magnitude of ideas. The document also discusses conceptual blocks that can inhibit creative problem solving and provides techniques for overcoming these blocks to enhance creativity.
Coaching Material about innovation processes - part 1.pdfBrodoto
This document introduces coaching material about social innovation processes. It aims to define key terminology around social innovation and provide examples of where social innovations emerge. The objectives are to introduce basic definitions, showcase regional social innovation examples, and provide a framework for understanding the importance and impact of social innovations. Learning outcomes include being able to use social innovation terminology, recognize and evaluate social innovations, and understand the multidisciplinary nature and factors that influence social innovations.
Applying TQM in Social Projects -Children rights and youth participation as t...InterMedia Consulting
This document discusses applying principles of total quality management (TQM) and increasing youth participation in social projects. It provides definitions and examples of TQM, action research, and community capacity building. A key organization discussed is Eurochild, a European network that promotes children's rights and participation in policy decisions. The document examines Eurochild's efforts to gather youth input through surveys and consult children on policy strategies. It advocates applying TQM concepts like beneficiary participation, continuous quality evaluation, and action research to improve social projects and children's rights.
This document discusses using design thinking to improve public health programs and technical assistance (TA) delivery systems. It provides an overview of design thinking principles like questioning assumptions, connecting unrelated ideas, and failing forward. The key aspects of a redesigned TA system discussed are making it collaborative, experimental through prototyping, and considering the unique context and people involved. The goal would be a TA system that greatly improves the experience for grantees receiving assistance, their clients, the funding agencies, and assistance providers.
The document discusses barriers to creativity in entrepreneurship. Some of the key barriers mentioned include lack of freedom, not having a clear plan, fear of failure, lack of resources, unwillingness to adapt to new situations, not thinking proactively, and lack of supportive leadership and management. To overcome these barriers, the document recommends giving employees more autonomy, creating business plans, developing risk-taking ability, prioritizing creativity, challenging oneself with new ideas, and fostering a culture where new ideas are welcomed. Leadership plays a crucial role in setting the right environment for innovation to thrive.
The document discusses using information and communication technology (ICT) for social change projects. It explains that ICT has helped drive economic, social and industrial development. Well-planned ICT projects can enable knowledge generation and skills development to promote social changes. The document outlines steps to plan an ICT project, including setting goals, identifying platforms, conducting research, profiling audiences and designing and developing the social advocacy campaign.
Design Thinking for Managers - Presentationranganayaki10
Design thinking is a human-centered approach to problem solving that involves understanding user needs through methods like empathy and observation. It defines problems from the user's perspective then generates creative solutions. Key aspects include empathizing with users through interviews and observation to define problems, ideating multiple solutions, and prototyping and testing ideas with users in an iterative process. This document outlines the design thinking process and common methods used at each stage to develop solutions that meet user needs.
This document discusses participatory communication and its role in development initiatives. It describes participatory communication as a dynamic process that enables people to be engaged in issues impacting their lives and empowering them to make decisions. The key aspects covered include preliminary situation assessments with stakeholders, designing communication strategies collaboratively, developing and pre-testing messages and materials, implementing and evaluating the initiatives, and ensuring participation at all stages of the process. Examples are provided of participatory methods used in different community projects like videos, photo novella, and community research systems that facilitate reflection and action.
This is the Second out of Seven Articles
co -written by
Steinar Valade-Amland and myself
on
Design Thinking, Design Management
and how to coordinate both strategically .
If you miss number 1/7 send me an email bbm@designence.com and I will send it to you .
This document discusses fostering innovation in organizations. It argues that culture, systems and processes, and talent are the key ingredients for innovation. Culture provides purpose and vision, systems and processes provide rules and incentives, and talent provides creativity. It also provides suggestions for both long term and short term actions organizations can take to promote innovation, including identifying innovation architects, inspiring employees, enabling free thinking, providing non-pecuniary incentives, fostering networking, and providing innovative project tools.
This document summarizes an article about how design thinking can help lead social innovation. It discusses three case studies where public managers applied design approaches to tackle social issues. In Lewisham, UK, design helped redefine how an organization dealt with homelessness. In Odense, Denmark, design transformed services for mentally handicapped adults. In Adelaide, Australia, design radically redesigned interventions for at-risk families. The document explores how design thinking makes problems visible, allows new perspectives, and focuses on concrete changes. It discusses the challenges of gaining support for design approaches and documenting long-term impact.
This document provides summaries of 6 literature sources on social innovation. The sources discuss defining social innovation, formulating innovation strategies, organizing the innovation process, and roles of different actors. They emphasize user-centered design, prototyping, understanding needs, and collaboration across sectors. Design is presented as a way to tackle complex problems and engage citizens. Strategies recommend social design studios and competence development between researchers, public servants, and designers.
The document discusses 10 myths and misconceptions about development communication. It addresses misunderstandings that can lead to ineffective use of communication concepts and practices. Specifically, it notes that (1) communications and communication are not the same, (2) there is a difference between everyday and professional communication, and (3) development communication is different from other types of communication both theoretically and practically. It emphasizes that communication specialists need in-depth knowledge of theory and practice to be effective in their work.
Abstract:
Public Relations have been an integral part of human communications, since time immoral. It developed as an art and science in the 20th century. Today, there is no sector, whether it be Government, Private or NGOs, who do edgy in their operations. The ever escalating cost of advertising too has contributed to the significant growth of this industry.
While Public Relations, known by other sophisticated names such as advocacy, spin doctor, spin in-spin out etc, has immensely contributed towards highlighting socio-cultural issues, development affairs, exploring the innovative inventions, maintaining and harnessing the organization goodwill in the market. As far as grassroots innovators are concerns they do have knowledge abundance, and some want to use this knowledge to try things out. Public Relations is the tool to promote and explore those knowledge abundance across the human being.
CONCEPTS OF INNOVATION MANAGEMENT2 Conce.docxpatricke8
CONCEPTS OF INNOVATION MANAGEMENT 2
Concepts of Innovation Management
Abiodun Fasawe
NorthCentral University
TIM 7001: Changing Times: Managing Technology & Innovation in the 21st Century
Dr. Nicholas Harkiolakis
May 24, 2020
1
Introduction
Innovation mainly happens with the help of technology. It is through innovation that man people comes up with new ideas and solutions to problems we face in our day to day lives. Technology is a branch of knowledge that brings about innovation due to the evolution of technology. Technology involves the methods, skills, and processes together with techniques required in production and scientific investigations. Technology is considered to be broad and fits in categories of communication and information, computer science, and computer engineering among others. The above categories are subject to improvements or disruption by humans at any time. The manipulation of technology goes through a process called innovation. Technology is applicable in many fields such as mathematics, historical knowledge, scientific engineering, transport and linguistics, business, and environmental conservation practices among others. Comment by Dr. H: This is self-referencial. It like telling technology helps technology grow Comment by Dr. H: Where did you find this definition? Comment by Dr. H: Do you mean it grows through innovations Comment by Dr. H: What do you mean by this? Comment by Dr. H: Is there engineering that is not scientific Comment by Dr. H: There is no citation support in this paragraph. Please note that unless you support with citations from peer-reviewed research journal or government sources your material is considered an opinion piece and as such it is not appropriate for research writing.This is a serious issue and you need to address it throughout as it greatly impacts your grade
Innovation involves the creation and application of new ideas, thoughts or solutions in the day-to-day problems, expectations, and needs. For the idea to qualify to be an innovation, it should satisfy a particular need and at a cost. The ideas are converted into useful products. Innovation takes place to provide more effective and efficient products, services, processes, and technologies. These are made available for sale in the markets, society, or the government. Innovations are classified into two major categories: Comment by Dr. H: Whose problems, expectations and needs? Comment by Dr. H: According to whom?
· Evolutionary innovations also called continuous evolutionary innovation which is as a result of gradual improvements in technology and,
· Revolutionary innovations also known as discontinuous innovations. There are often disruptive and new.
Innovation is crucial in any organization and it presents the need to create a department and a manager for the same. It will require a deeper understanding of the consumer needs before undertaking th.
1) Research is a systematic process of investigation to discover answers to problems through objective and verifiable methods. It aims to increase knowledge and understanding.
2) Social work research plays a key role in strengthening the scientific basis of the profession by validating concepts, theories, and methods through empirical testing. It also evaluates social work programs and identifies client needs and available resources.
3) Quantitative research collects numerical data to explain phenomena through statistical analysis. It aims to quantify observations in an objective manner that can be repeated. Qualitative research seeks to understand why people behave as they do through non-numerical data.
IDS 401 Milestone Four Guidelines and Rubric
Analyzing an Issue or Event in Globalization through the Lenses
of the Natural and Applied Sciences and the Social Sciences
Overview
For the first part of your final project, the critical analysis portfolio, you will select a specific issue or event in globalization and critically analyze it through the
four general education lenses: history, humanities, social sciences, and natural and applied sciences. By viewing the issue or event through these lenses, you will
gain insight into how the interconnected nature of globalization affects society as well as both your own individual framework of perception and the choices,
attitudes, and behaviors of others in the world around you.
For this fourth milestone, due in Module Six, you will analyze your issue or event in globalization through the lenses of the natural and applied sciences and the
social sciences. Like Milestone Two, this task provides you with an opportunity to dive deeper into your analysis of the issuer or event through these two lenses.
Prompt
First, review your work in Modules Five and Six as well as the Four Lenses document from Module One.
Next, analyze your popular-culture artifact through the natural and applied sciences by exploring the following questions:
How does this issue or event provide a social commentary through the natural and applied sciences?
In what ways can science help resolve or enhance your issue or event?
Next, analyze your popular-culture artifact through the lens of the social sciences, and address the following:
How does this issue or event interact with the social sciences lens and impact social issues?
In what ways does the Social Science lens help articulate a deeper understanding of the social issue(s) that inform your issue or event?
This milestone provides you with a chance to practice analyzing your issue or event through these lenses and receive feedback on this practice attempt.
Note: You are completing two separate analyses: one from the natural and applied sciences and one from the social sciences. You must submit two papers in a
single Word document.
1
Be sure to use evidence from research to support your analysis. Refer to course resources, the LibGuide for this course, as well as any other pertinent resources
to support your responses. Relevant current news sources may be used with instructor approval. Incorporate instructor feedback into your final project.
The following critical elements must be addressed:
I. Lens Analysis: In this section of your assignment, you will analyze your issue or event through two of the four general education lenses.
A. Analyze your issue or event through the lens of the natural and applied sciences for determining its impact on various institutions. Utilize
evidence from research to support your analysis.
B. Analyze your issue or event through the ...
Similar to Coaching Material about innovation processes - Part 2.pdf (20)
Welcome_ Social Entrepreneurship Conference 2022.pptxBrodoto
The document is a program for the Social Entrepreneurship Conference 2022 being held in an unspecified city. The conference will focus on supporting the economy of positive change through sessions on developing responsible entrepreneurship, enhancing policy support for social innovation, and stories from social entrepreneurs and change makers. Attendees are asked to provide their name, company name, and location in the chatbox.
Introduction CE responsible Anja Prislan.pptxBrodoto
CE Responsible's mission is to support 90 innovative social projects and new business models through two approaches. The first is to support projects and social entrepreneurs to improve cooperation between social and for-profit sectors. The second is to raise the knowledge capacities of both groups through transnational cooperation, networking, and encouraging long-term collaboration. The organization builds communities of social entrepreneurs with established groups and similar platforms to take cooperation forward through challenges like measuring impact, gaining policy support, and developing a sustainable framework model to support social innovation.
The document discusses the DELFIN project, which aims to promote social entrepreneurship in rural regions of Germany, Hungary, Croatia, and Italy over 4 years. The project will develop financial ecosystems and improve business support structures, funding instruments, and cooperation between regional stakeholders to support social enterprises and entrepreneurs in rural areas. It will create a toolbox, pilot programs, and trainings to achieve these goals and foster local ecosystems for social entrepreneurship.
The document outlines a 10-point plan for ensuring human rights and safety in supply chains, including defining responsibilities and policies, implementing risk assessments, ensuring grievance mechanisms exist, conducting due diligence of suppliers, managing risks, remediating issues, documenting processes, and preventing future problems. It also mentions using adaptive learning algorithms and gamification to provide microlearning on topics like hygiene, PPE, human rights, and fire safety for supply chain workers, including illiterate users. Contact details are provided for further information.
Dispense Solidali is a project that provides cooked meals and raw materials to families in need while building relationships of trust and support. In 2021, they distributed over 12,000 meals to 54 beneficiaries using 17 tons of raw materials and cooking 15 tons of food. They deliver meals to people's homes to respect their dignity and privacy while fostering social support networks and recovery. The project empowers those who receive help by giving them ways to then help others, so the community can take care of itself.
This document outlines the vision and activities of Perdix Creations UG, a rural German startup focused on digitizing children-focused social work. The company aims to become a leader in this field through developing various apps, including an onboarding and support app for social workers, an app to help detect child welfare risks and ensure legal compliance, and an app to teach robot programming to elderly people. Perdix Creations is also working on apps to bring interactive experiences to rural museums. The startup seeks funding to raise awareness of how digital tools can enhance social work.
HospiEdu is an organization that aims to bridge the gap between hospitals and schools by providing educational support to students throughout their rehabilitation period after illness or injury. It focuses on individual needs and ensures not just tutoring but also community support through both face-to-face and online teaching. HospiEdu builds a network between hospitals, schools, universities, NGOs, and corporate partnerships to holistically support students' educational and rehabilitation needs.
This document discusses training workers in global supply chains to increase compliance with social and environmental standards. It notes that European law requires businesses to exercise due diligence throughout their supply chains. While audits and certifications are one solution, they are often falsified with risks for people, the environment, and brands. The solution proposed is to provide capacity building through eLearning trainings that are inclusive, use adaptive learning algorithms, and can be measured and gamified. The trainings cover topics like hygiene, PPE, human rights, and fire safety. They are available in multiple languages and versions tailored to different industries and cultures. A hotline number can also be integrated into the trainings depending on the factory's grievance mechanism.
Social Impact Measurement – Approaches and Difficulties .pptxBrodoto
This document summarizes a presentation on approaches and difficulties in measuring social impact. It discusses what social impact is and why measuring it is important for social entrepreneurs and investors. It outlines key challenges like social impacts often being non-quantitative and heterogeneous across organizations. The presentation then reviews common impact measurement methods and provides an overview of its own approach which examines contribution to SDGs, impact areas, target groups, and uses an impact value chain. Available resources on measuring social impact are also listed.
Tools for Social Business in Rural Regions .pptxBrodoto
The document discusses tools for promoting social entrepreneurship in rural regions developed by the DELFIN-CE RESPONSIBLE project. It presents several tools grouped under categories like business support structures, evaluation, financing, and networking. Examples provided include an educational tool involving university-social enterprise cooperation in Hungary and an interactive online map of social innovations and enterprises in Saxony-Anhalt. The overall aim is to provide public institutions and financing organizations practical guidance on supporting social entrepreneurship in rural areas.
Financial Ecosystem for the promotion of Social Entrepreneurship in rural reg...Brodoto
This document outlines a joint transnational strategy to improve financial ecosystems for social entrepreneurship in rural regions. The vision is to create a common understanding of social entrepreneurship, provide a framework to strengthen support systems, and operationalize the European Commission's Social Economy Action Plan. The strategy involves mainstreaming lessons from the DelFin project and engaging with policymakers and experts. It also details the capacity buildings held, involving over 140 participants to increase awareness and knowledge of social entrepreneurship. Regional action plans were created with specific actions to improve business support, financing instruments, and awareness/capacity building.
Framework model for support of social economy in CE regions .pptxBrodoto
The document outlines a framework model for supporting the social economy in Central Europe regions. It identifies drivers and challenges for social enterprises through a PEST analysis. The emerging framework model focuses on governance, business strategies, awareness, and innovation for social enterprises. It notes both strengths like multitasking abilities and weaknesses like a need for diverse funding sources. The framework also outlines reported needs from the regions like improving legal frameworks and fiscal policies and boosting social networks and education to strengthen the social enterprise ecosystem.
This document discusses the work of Impronta Etica, a non-profit organization in Italy that promotes sustainability and corporate social responsibility. It outlines Impronta Etica's mission to promote sustainability processes at Italian and European levels and encourage member companies to demonstrate leadership through sustainable and innovative practices. The document also notes Impronta Etica's role in connecting member organizations through research, events, and European projects in order to spread CSR practices and facilitate collaboration for sustainable development.
The document discusses challenges in supporting social entrepreneurs in Hungary. It notes a lack of public awareness, no social enterprise legislation, lack of access to capital and public sector markets. Rural social enterprises also face challenges like lack of infrastructure and limited collaboration. However, opportunities exist like the launch of a Hungarian Social Enterprise Coalition and growing social investment. Key challenges include changing nonprofit mindsets to be more business-focused, a lack of useful databases on social enterprises, and supporting social enterprises at different stages and locations appropriately.
Strategic use of ICT and communication tools, Module 1,2,3.pdfBrodoto
The document discusses various tools that can be used by social enterprises for strategic use of ICT and communication. It is divided into three modules: 1) ICT tools for optimization of everyday work, which discusses project management, communication, and collaboration tools; 2) Social media working for social enterprise, covering positioning and tips for using social media; and 3) tools for social media marketing, including for creating buyer personas, marketing calendars, and analytics. The document provides descriptions, key features, pros, and cons of numerous tools in each category to help social enterprises optimize their operations and online presence through strategic use of technology.
Strategic use of ICT and communication tools, Module 1.pdfBrodoto
The document discusses various tools for strategic use of ICT and communication by organizations, including project management tools, internal and external communication tools, collaboration tools, and educational/presentation tools. Some of the key tools mentioned are Asana, Slack, Zoom, Google Suite, Canva, and Blender. These tools help improve work tracking, organization, and productivity for remote and hybrid work.
Strategic use of ICT and communication tools, Module 2.pdfBrodoto
This document discusses how social enterprises can leverage social media for social good. It provides examples of social media use across several domains: for developing social businesses and building community; positioning different social media channels and tips for using them; analytical and content creation tools; and examples of good practice from social campaigns and enterprises around raising awareness, education, and fundraising. Overall, the document outlines the strategic use of social media for social entrepreneurship and engagement.
Strategic use of ICT and communication tools, Module 3.pdfBrodoto
This document provides descriptions of various tools that can help social entrepreneurs with business development, impact measurement, networking, and cooperation. It describes tools that support business design, sustainability, and impact assessment. Some of the key tools mentioned include the Design Kit for human-centered design, IRIS+ for impact measurement, Strategyzer and Business Model Inc for business modeling, and the MaRS Startup Toolkit for innovation technologies. The document provides details on the purpose and features of these different tools.
Coaching materials about innovation processes- Part 3.pdfBrodoto
This document discusses various financing possibilities for supporting social innovation projects. It outlines several types of grants that can fund early ideas or community organizations, as well as prizes, competitions and EU/national funding. Public financing options include dedicated innovation funds, social clauses in contracts, and participatory budgeting. Philanthropic grants are well-suited for high-risk social innovation. The document also discusses improving the relationship between grant donors and recipients through online platforms, and the importance of developing sustainable business models and plans to generate sufficient income to cover costs for social enterprises.
Coaching material about innovation processes - part 4.pdfBrodoto
The document provides examples of successful cooperation between social entrepreneurs (SEs) and altruistic entrepreneurs (AEs) from partner countries of the CE RESPONSIBLE project. It describes partnerships in Austria, Croatia, Czech Republic, Germany, Hungary, Italy, Slovenia that addressed social and environmental issues. The partnerships leveraged the resources and networks of AEs like Henkel, Pulfer Brewery, and TKP GEO to support the social missions of SEs like Die Fairmittlerei, Boranka, and Domov Sv. Anežky.
Walmart Business+ and Spark Good for Nonprofits.pdfTechSoup
"Learn about all the ways Walmart supports nonprofit organizations.
You will hear from Liz Willett, the Head of Nonprofits, and hear about what Walmart is doing to help nonprofits, including Walmart Business and Spark Good. Walmart Business+ is a new offer for nonprofits that offers discounts and also streamlines nonprofits order and expense tracking, saving time and money.
The webinar may also give some examples on how nonprofits can best leverage Walmart Business+.
The event will cover the following::
Walmart Business + (https://business.walmart.com/plus) is a new shopping experience for nonprofits, schools, and local business customers that connects an exclusive online shopping experience to stores. Benefits include free delivery and shipping, a 'Spend Analytics” feature, special discounts, deals and tax-exempt shopping.
Special TechSoup offer for a free 180 days membership, and up to $150 in discounts on eligible orders.
Spark Good (walmart.com/sparkgood) is a charitable platform that enables nonprofits to receive donations directly from customers and associates.
Answers about how you can do more with Walmart!"
Temple of Asclepius in Thrace. Excavation resultsKrassimira Luka
The temple and the sanctuary around were dedicated to Asklepios Zmidrenus. This name has been known since 1875 when an inscription dedicated to him was discovered in Rome. The inscription is dated in 227 AD and was left by soldiers originating from the city of Philippopolis (modern Plovdiv).
Beyond Degrees - Empowering the Workforce in the Context of Skills-First.pptxEduSkills OECD
Iván Bornacelly, Policy Analyst at the OECD Centre for Skills, OECD, presents at the webinar 'Tackling job market gaps with a skills-first approach' on 12 June 2024
हिंदी वर्णमाला पीपीटी, hindi alphabet PPT presentation, hindi varnamala PPT, Hindi Varnamala pdf, हिंदी स्वर, हिंदी व्यंजन, sikhiye hindi varnmala, dr. mulla adam ali, hindi language and literature, hindi alphabet with drawing, hindi alphabet pdf, hindi varnamala for childrens, hindi language, hindi varnamala practice for kids, https://www.drmullaadamali.com
How to Setup Warehouse & Location in Odoo 17 InventoryCeline George
In this slide, we'll explore how to set up warehouses and locations in Odoo 17 Inventory. This will help us manage our stock effectively, track inventory levels, and streamline warehouse operations.
Communicating effectively and consistently with students can help them feel at ease during their learning experience and provide the instructor with a communication trail to track the course's progress. This workshop will take you through constructing an engaging course container to facilitate effective communication.
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UPRAHUL
This Dissertation explores the particular circumstances of Mirzapur, a region located in the
core of India. Mirzapur, with its varied terrains and abundant biodiversity, offers an optimal
environment for investigating the changes in vegetation cover dynamics. Our study utilizes
advanced technologies such as GIS (Geographic Information Systems) and Remote sensing to
analyze the transformations that have taken place over the course of a decade.
The complex relationship between human activities and the environment has been the focus
of extensive research and worry. As the global community grapples with swift urbanization,
population expansion, and economic progress, the effects on natural ecosystems are becoming
more evident. A crucial element of this impact is the alteration of vegetation cover, which plays a
significant role in maintaining the ecological equilibrium of our planet.Land serves as the foundation for all human activities and provides the necessary materials for
these activities. As the most crucial natural resource, its utilization by humans results in different
'Land uses,' which are determined by both human activities and the physical characteristics of the
land.
The utilization of land is impacted by human needs and environmental factors. In countries
like India, rapid population growth and the emphasis on extensive resource exploitation can lead
to significant land degradation, adversely affecting the region's land cover.
Therefore, human intervention has significantly influenced land use patterns over many
centuries, evolving its structure over time and space. In the present era, these changes have
accelerated due to factors such as agriculture and urbanization. Information regarding land use and
cover is essential for various planning and management tasks related to the Earth's surface,
providing crucial environmental data for scientific, resource management, policy purposes, and
diverse human activities.
Accurate understanding of land use and cover is imperative for the development planning
of any area. Consequently, a wide range of professionals, including earth system scientists, land
and water managers, and urban planners, are interested in obtaining data on land use and cover
changes, conversion trends, and other related patterns. The spatial dimensions of land use and
cover support policymakers and scientists in making well-informed decisions, as alterations in
these patterns indicate shifts in economic and social conditions. Monitoring such changes with the
help of Advanced technologies like Remote Sensing and Geographic Information Systems is
crucial for coordinated efforts across different administrative levels. Advanced technologies like
Remote Sensing and Geographic Information Systems
9
Changes in vegetation cover refer to variations in the distribution, composition, and overall
structure of plant communities across different temporal and spatial scales. These changes can
occur natural.
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
Coaching Material about innovation processes - Part 2.pdf
1. COACHING MATERIAL ABOUT
INNOVATION PROCESSES
Part 2 - Tools and Approaches for Development
and Support Social Innovation.
Kielce Technology Park, Poland
2. PART 2: Tools and approaches for development and support social innovation.
How CAN YOU introduce and implement a social innovation?
1. FIRST FRAME THE QUESTION
All innovations start with a central idea.
But the idea itself is often prompted by an experience or event or new evidence which brings
to light a social need or injustice. Some organisations initiate the prompts themselves – using
feedback systems to identify possible problems. Creative leaders can use symbols and demon-
strations to prompt social imagination. In many cases, research, mapping and data collection are
used to uncover problems, as a first step to identifying solutions. One of the critical challenges at
this stage is in identifying the right problem. A ‘good’ problem contains within it the seeds of the
solution. The trick is in framing the question.
Like medicine, the key issue in social policy is one of diagnosis, of going beyond the symptom to
the cause. Once the problem is recognised, it needs to be interrogated, and contextualised. This is
the process of reformulating the problem in such a way as to stimulate workable solutions. Those
running ideas competitions for the crowdsourcing of innovations say that it is the stage of fram-
ing a good question which is the key to the competition’s success.
All of the methods that follow are not only prompts, but also steps towards refining the question
and generating a solution.
Triggers and inspirations
1. Crisis. Necessity is often the mother of invention, but crises can also crush creativity.
One of the definitions of leadership is the ability to use the smallest crisis to achieve
the greatest positive change. Many nations have used economic and social crises to
accelerate reform and innovation and in some cases have used the crisis to deliberately
accelerate social innovation.
2. Efficiency savings. The need to cut public expenditure often requires services to be
designed and delivered in new ways.
3. Poor performance highlights the need for change within services. This can act as a
spur for finding new ways of designing and delivering public services.
4. New technologies can be adapted to meet social needs better or deliver services more
effectively.
Recognising problems
Problems need to be recognised. Too often they are hidden, or marginalised. Or there is a belief
that nothing can be done about them.
Mapping needs to estimate the existence, nature and distribution of the actual and potential
need for goods and services, specifically where the need is a social need.
Identifying differential needs and capacities through market research, consumer categories and
geo-demographic segmentation techniques. Segmentation is becoming increasingly important
3. 3
to social innovation in fields such as health (sometimes under the misleading label ‘social mar-
keting’) – where policies and programmes that work well for one group may fail for others.
New perspectives
New ideas are often prompted by new ways of seeing that put familiar things in a new light.
These may be paradigms or models, and may be encouraged by formal roles that are designed to
help organisations think in fresh ways.
Making problems visible and tangible
Social phenomena are not automatically visible. One of the crucial roles of social science, and of
statistics, is to bring patterns to the surface that are otherwise invisible to people living within
them, or governing them. Seeing an issue in a new way can then prompt more creative thinking
about alternatives.
Commanding attention In today’s media-intensive environment, one of the most valuable re-
sources is attention. Without it, social change is painfully slow. A key stage in many innovations
is securing people’s attention – particularly of those with power.
2. DIAGNOSE PROBLEMS YOU FACE
Diagnosing problems is a first step to developing solutions. A key challenge is to get to the under-
lying causes of a problem. To a hammer every problem looks like a nail. It’s always easier to deal
with symptoms rather than causes. Some of the methods for digging deeper involve the analysis
of systems while others involve mobilising people’s own experiences and perspectives.
The diagnostic process.
The gathering and presentation of data requires a process of interpretation. This should ideally
include those involved in the implementation of ideas and those affected by the proposals. Often
there are conflicting interpretations, which can only be settled by trying out the suggested alter-
natives in practice.
Foto: Pixaby
4. 4
Diagnostic professions.
Many professions – from medicine to engineering – have their own framework for diagnosis, of
looking beyond symptoms to causes. Some of the most interesting insights come from analysts
of human behaviour – anthropologists, psychoanalysts, and sociologists. In analysing an issue or
a set of data, it is useful to have the perspectives of a variety of professional disciplines, as each
‘reading’ will suggest different ideas for action.
3. USE ONE OF THESE METHODS:
Systems thinking models
Aim to analyse all the many feedback links that may help to explain why, for example, a com-
munity remains poor, or why a group of young people don’t find work. These models have to use
multiple disciplines and include practical as well as academic knowledge. At their best they give
insights into where action can be most effective.
Proposals and ideas
Asking the right question is the first step to finding the right answer. But once the right question
has been framed, there are a series of methods for searching out and suggesting solutions. Some
of methods are specifically designed to encourage creativity and new ideas – such as competi-
tions and prizes, online platforms and idea banks. Others are adapted from neighbouring fields,
such as the arts and product design.
Imagine possible solutions, there are a series of methods, especially within the field of design,
which bring people together to develop solutions. Often this is called ‘co-design’. Increasingly,
some of these approaches are being used within the public sector to re-design services.
WHAT IS CO-DESIGN?
There is much in Co-Design for creative professionals. But, what are we talking about when we
talk about Co-Creation or Co-Design? Co-Design is a process involving end-users, customers
and other relevant stakeholders in the design process to ensure the outcome meets their needs.
It is based on four steps:
1. engage,
2. understand
3. ideate
4. validate.
Co-design is a well-established approach to creative practice. It has its roots in the participatory
design techniques developed in Scandinavia in the 1970s.
Co-design is often used as an umbrella term for participatory, co-creation and open design pro-
cesses. Co-design reflects a fundamental change in the traditional designer-client relationship.
Through the co-design approach, a wide range of people can help to define and find solutions for
problems creatively1
.
1 THE CO-CREATE HANDBOOK FOR CREATIVE PROFESSIONALS http://www.cocreate.training/wp-content/
uploads/2019/03/co-design_handbook_FINAL.pdf
5. 5
This approach goes beyond consultation. Instead, all stakeholders affected by or attempting to
resolve a particular challenge build and deepen equal cooperation. A key tenet of co-design is
that users, as ‚experts‘ of their own experience, become central to the design process.
A co-creation process can enable organizations/ projects to:
• find a connection between groups that would normally not collaborate;
• raise awareness and sensitivity towards important issues with certain groups/
individuals
• create a safe space for sharing
• create a common understanding
• empower minority perspectives
You can get to know about co-design in following webpage:
http://www.cocreate.training/
https://www.youtube.com/watch?v=54HTo63K4D4&feature=emb_logo
Think differently
New solutions come from many sources – e.g. adapting an idea from one field to another, or con-
necting apparently diverse elements in a novel way. It’s very rare for an idea to arrive alone. More
often, ideas grow out of other ones, or out of creative reflection on experience. They are often
prompted by thinking about things in new or different ways. Here, we outline some of the pro-
cesses that can help to think and see differently.
• Starting with the user through user research and participant observation, including
ethnographic approaches such as user/citizen diaries, or living with communities and
individuals to understand their lived worlds
PARTICIPATORY METHODS - USER DRIVEN APPROACH
USER-LED DESIGN
Users are often best placed to identify their own needs and come up with ideas about how best to
meet them. In practice much of what is called ‘user-led design’ would be better described as ‘user
engagement in design’, with designers and professionals still playing key roles as orchestrators
and facilitators
• Re-designing services with users and producers such as the work undertaken by de-
sign consultancies
• Creative thinking methods such as Edward De Bono’s ‘Six Thinking Hats’ and ‘Lateral
Thinking’
• Quality circles are a group of employees who volunteer to meet up to identify, analyse
and solve work-related problems. They present their solutions to management who
are then responsible for implementing these new ideas. The aim is to tap into the ex-
perience and insight of front-line workers, who are often best placed to identify prob-
lems.
• Engaging citizens through media.
6. 6
PARTICIPATORY PROCESS
Most of today’s public & private services are part of a greater, wider array of products, services
and stakeholders, who serve the lives of diverse populations and various types and sizes of or-
ganizations and companies. Increasingly, the needs of people and the use situations are driving
innovation. Products & services are challenged to not only fit into people’s lives, but allow people
to reinvent how they participate in the world.
One goal when creating new products, services or experiences is that they should integrate seam-
lessly into people’s lives. This has great implications for how people are studied and participate
in the design process.
You can use a simple approach how to use participatory process and easily go though
it basing on steps and guidelines from TOOLBOX OF SMART PARTICIPATORY
METHODS & TOOLS, created in frame of URBANINNO project, funded from Interreg
Central Europe, click here for more details: HYPERLINK “https://www.user-
participation.eu/” https://www.user-participation.eu/
Shortly about the toolbox:
WHAT IS IT?
A toolbox of Smart urban innovation participatory methods & tools is a unique tool that will help
you engage end-users (citizens, consumers) into urban innovation process (developing urban
development strategies, smart urban solutions, services or technologies).
WHO IS IT FOR?
The toolbox is designed for advanced users, which means that you need at least some basic expe-
rience with participatory processes (like participatory workshops). In case you don’t have that,
you can find a list of experts for moderating and facilitating the participatory process in your
language (to be provided at the later stage).
HOW TO USE IT?
Toolbox will guide you through the planning of participatory process step-by-step, so the best
way is to follow it through starting at step one.
HOW TO PLAN PROCESS
Step 1: Defining a problem & objectives
Defining a challenge and objectives of the process is crucial for the success of the col-
laboration with end-users. You might review your definition of the problem or objec-
tives after first interaction with target groups to make it clearer.
7. 7
Step 2: Building relationships
Building relationships is the first step, and is revisited for subsequent events in this
continuous and ongoing process. It shows combinations of ICT tools and steps to be
taken for reaching out and starting the first interactions with the target group.
Step 3: Invitations
Describing combinations of ICT tools for sharing and signing up to invitations of your
interactive event.
Step 4: Starting interactions
Engage stakeholders before the event by interacting with them, giving them opportu-
nities to give input leading up to the event.
Step 5: Participatory methods
Different participatory methods you can use at physical meetings with your target
groups and stakeholders with some practical tips deriving form practice.
Step 6: Documentation
Different ways of preparing and carrying out the documentation at the event using
existing technology and ICT tools.
Step 7: Follow-up
Tools and checklist for getting back to participants following the event.
Step 8: Continued Interactions
System for curating prolonged interaction of the participants from the event based on
level of engagement2
.
Open innovation
The term open innovation means a situation where an organisation doesn’t just rely on their
own internal knowledge, sources and resources (such as their own staff or R&D for example) for
innovation (of products, services, business models, processes etc.) but also uses multiple external
sources (such as customer feedback, published patents, competitors, external agencies, the pub-
lic etc.) to drive innovation3
.
Some examples:
• Calls for ideas involve asking a wide range of people to suggest ideas for strategy, proj-
ects, experiments, grantees or solutions to particular problems. There are a range of
organisations which call for ideas: Social Innovation Camp, for example, launches a
call for ideas to receive suggestions for projects in advance of its weekend-long events;
Innovation Exchange use calls for ideas to solicit ideas for potential projects;
• Ideas marketplaces, such as the World Bank’s Development Marketplace which seeks
ideas from development practitioners and their own staff, and then provides support
to the winners.
• Competitions and challenges can be an effective means of uncovering new sources
of social innovation. They can also help accelerate the development of new solutions
2 https://www.user-participation.eu/
3 https://www.oxford-review.com/oxford-review-encyclopaedia-terms/encyclopaedia-open-innovation-definition-ex-
planation/
8. 8
to social problems. Unlike the private market, however, competition is not always the
driving force behind the development of new innovations in the social economy. This
means that competitions need to be structured in such a way that participants have
the opportunity to collaborate, share and learn with each other.
• Ideas bankswerepioneeredbytheInstituteofSocialInventionintheUK, GlobalIdeas
Bank – an online repository of ideas and experiences – that has a database of 4,000
ideas online, receives a quarter of a million visitors a year, and, of those, 160,000 voted
for one or more ideas. These websites include a vast range of ideas – everything from
the brilliant to the downright absurd.
Open innovation has many positive qualities.
1. The organization does not only use its own solutions, but also uses ideas from outside
Open innovation is an idea that companies do not have to close their activities only within the
limits of their own abilities. Continuous development of research and development departments
isnotabadsolution,butthismodelassumeshighcosts,whichwewillspendonthedevelopment
of research departments, as well as on the subsequent protection of the intellectual property gen-
erated. Equally effective, and cheaper and more beneficial for the environment, may be opening
up to innovations and solutions that arise in other companies. Then, thanks to cooperation, we
achieve the business goal, we do not lose funds, and our solutions can serve the society.
Example from big company:
An interesting example is the company Procter & Gamble (P&G), known primarily for the pro-
duction of cosmetics and personal care products. The company carries out many activities that
require advanced technologies or solutions that are not related to its core business. To be able to
do this, P&G actively seeks solutions from external suppliers. On the company’s website, you can
find a tab containing a list of tenders for services that P&G needs at the moment. Each potential
supplier may decide to cooperate with the cosmetics giant to use their skills, earn and enrich the
company’s portfolio.
Example from sme:
The idea of
open innovation is also used by small and medium-sized enterprises. The Giganci
Programming IT and training company, which has been operating since 2015, and runs program-
ming courses for children and teenagers, used, among others, ready-made, innovative languages
and tools for learning programming, such as Scratch and App Inventor, which were created at
the Massachusetts Institute of Technology in the United States. It is therefore a great example of
using existing technological solutions to develop your own product offer in the formula of open
innovation.
2. The company establishes cooperation with specialists from outside the company
By using the solutions of external suppliers, you choose the knowledge and skills of people who
work outside the structures of your company. The fact that it is possible means that you do not
have to hire the best specialists in your industry to use their ideas - it is enough to establish proj-
ect cooperation within a specific order, in line with the open innovation model. Thanks to this,
you will have access to the most modern solutions, and at the same time you do not have to hire
expensive specialists inside your own organization. Also in this situation, both parties benefit -
9. 9
you spend less money on a ready solution or its production, while the specialists with whom you
worked can use the acquired knowledge and experience in their further professional work, also
for other companies.
3. You don’t have to be the first to reap the benefits of innovation
Many people may be asking themselves to what extent all the features of open innovation cor-
respond to the iron rule of the market that you will win if you have a competitive advantage. We
answer - this principle also applies to open innovation. However, in this case, your advantage will
not be that you are the first, but that you are able to plan your company’s development well. In
such a way that it does not depend on the fact that you or your employees have to come up with
more and more creative solutions. The world’s giants can afford it, but small and medium-sized
entrepreneurs - naturally not giving up trying to discover new solutions - not always. Therefore,
they should use those concepts that are good, effective, and accessible. After all, you have to re-
member that investing in your own development research does not always have to give you a
competitive advantage. Working on a new product or process takes a long time, and the competi-
tion is awake and working on their own solutions that may be even better. Perhaps also here the
solution should be cooperation in the formula of open innovation?
4. The company’s success is the effective use of available ideas, and not their continuous
delivery
While, of course, no one will deny that staying ahead of the competition is good for the company,
it is often difficult for small and medium-sized enterprises to compete effectively in the innova-
tion race. Therefore, referring to the previous point, they should learn how to effectively use the
already available ideas. Interestingly, it is often huge enterprises that prove that the key is the
skilful use of existing ideas.
Example:
Onet-RASP - media giant efficiently uses innovative communication tools provided by global me-
dia and social media market leaders. Onet journalists have been broadcasting video broadcasts
for several years, not only on their website, but also via Facebook. Their additional activity is
creating content on thematic YouTube channels. As a result, Onet could offer recipients a way
of communication tailored to them, using modern solutions of competition in the fight for the
time of a potential Internet user. The innovative ideas of Facebook and YouTube are also used by
small and medium-sized entrepreneurs, incl. to strengthen your own brand (YouTube vlogging)
or advertise your products4
.
5. Open innovation does not label solutions
A good solution can be used in any industry, and thanks to open innovation, that’s what happens.
After all, this idea assumes that enterprises cooperate with various partners and do not block the
flow of knowledge, skills, licenses or technology. This means that a given innovation can be used
by specialists from various industries, and the solutions themselves can therefore develop even
faster.
4 based on https://siecotwartychinnowacji.pl/baza-wiedzy/5-cech-otwartych-innowacji/
10. 10
4. PARTICIPATION
These methods are still being experimented with, and are as much about creating a culture of
openness to ideas as they are about generating ideas themselves.
• Platforms for engaging citizens
• Processes for involving children in generating innovations, decision making, urban de-
sign, planning, and school management.
• Participatory planning
• Citizen petitions and other online platforms for capturing citizens’ ideas on a range of
matters including public service improvement.
Facilitating participation
There are also a range of techniques – widely used in the developing world – for engaging partic-
ipants in more effective and meaningful ways. Many meetings remain unproductive and uncre-
ative they may not always be the place where new ideas first come into people’s heads, but they
play a crucial role in innovation. However, they are decisive in shaping ideas and building sup-
port. Much attention is now being given to meetings to make them more effective – sometimes
with much more open processes, sometimes with much more formal structures. Face to face
meetings remain the most important in generating commitment to innovations, but increasingly
technologies of all kinds are helping to transform meetings, enabling people to interact verbally,
visually, and through simulations.
• Events and conferences for networking and learning
• Virtual meetings and conferences
Graphic: Pixaby
11. 11
• Webinars
• Participatory workshops
• Dialogue Café
There are different types and forms of platforms, but in the main, they involve giving people the
tools and resources they need to organise themselves.
The various stages from design, testing, development and diffusion occur almost simultaneously.
• Information platforms. This includes websites which provide user generated informa-
tion provides information on a variety of local resources.
• Platforms for connecting. This includes social networking websites like Facebook, as
well as websites which aim to connect people together in real life for particular causes
like Meetup; https://www.meetup.com/ an online platform which enables people to
organise meetings and events. There are thousands of meetups across the world tak-
ing part in a range of activities, from yoga and language lessons to campaigning and
networking.
• Platforms for pro-ams, that is,people pursuing amateur activitiesto professional stan-
dards. Examples range from Wordpress to projects like the School of Everything that
blurs the boundary between formally accredited professionals and others that provide
similar services.
• Co-productionplatforms.Traditionally,wethinkofbusinessesprovidingandcharging
customers for a particular service. With platforms, the distinction between customers
and producers dissolves as ‘customers’ produce services themselves. There are also a
number of clothing companies and boutique design agencies which have adopted this
‘design and order’ approach. Here, customers are co-producers and co-creators.
• Online laboratories equip innovators with the tools to carry out their own experi-
ments. The aim of this virtual lab is to share expensive equipment and educational
materials related to lab experiments as widely as possible to support distance learning
and distributed innovation.
• Peer-to-peer platforms are distributed and do not require central co-ordination. Us-
ers make their resources (time, disk-storage etc),available to other users for free. This
includes file-sharing services. Peer-to-peer platforms can be characterised by decen-
tralisation, self-selected participation, self-allocated tasks, community based moder-
ation, and diversity of participants.
PROTOTYPE AND PILOT PROJECTS
Once a promising idea has been proposed, it then needs to be tested in practice.
There are many methods in use for testing ideas out and refining them, ranging from the formal
methods of randomised controlled trials to pilots and experiments. Social entrepreneurs often
dive into practice and hope to learn quickly without using formal evaluations or tests.
• Prototyping refers to the design of a working model of a product or service that can
be used to test out the reactions of potential clients and providers. The concept comes
from manufacturing, but is increasingly used to refer to services as well.
• Fast prototyping emerged first in the software field, the idea being that faster imple-
12. 12
mentation would speed up learning. This idea has now spread into service prototyping
and the social field – and organisations that aim to move quickly to put new ideas into
practice (albeit on a very small scale) to learn quickly about what might work.
• Slow prototyping is only beginning to be used as a term to refer to situations where
new capacities are necessary for a new model to succeed. Fast prototyping methods
are bound to fail in such circumstances.
• Proof of concept testing occurs before the prototyping stage and is a method for testing
the idea – rather than the product or service. It usually involves asking members of the
target audience to assess, rate and/or refine the product or concept.
• Beta testing usually follows prototyping and concept testing and moves testing out to
the users’ actual environment for a ‘real-world’ test. The service/product is introduced
to a small number of people who are then tasked with trying it out and reporting back
any problems to designers and manufacturers.
• Partnership pilots that bring together the public sector, philanthropists and NGOs to
test out alternative models of provision. The work on eldercare by Atlantic Philanthro-
pies in Ireland is a good example of this.
• Public pilots and experiments use formal evaluation methods, and in some cases, con-
trols. Pilots usually freeze a model for a period of time, and then measure its impact,
sometimes in a number of different locations.
Graphic: Pixaby.