Deborath L. Vega Santiago has over 15 years of experience in customer service, human resources, and business management. She is currently seeking a position that allows for advancement where she can apply her skills. She has worked in roles such as an account specialist, human resources coordinator, and business owner. She is bilingual in Spanish and proficient in Microsoft Office, PeopleSoft, SAP, and other systems. She has an Associate's degree in Business Administration and is currently pursuing her degree online from the University of New York.

1. Deborath L. Vega Santiago
13001 Early Run Ln
Riverview, Fl.33578
(813)816-4949
_________________________________________________________________________________________________________
OBJECTIVE To work for a company with a chance for advancement where I
can apply the skills, training, and professionalism that I have
acquired over the years. I have excellent, verbal and written skills
and I am bi-lingual in Spanish.
EXPERIENCE Comfort Suites, Tampa, Fl 2015-2015
 Customer Service
 Check In/ Check out
 Create and Cancel Reservations
U.S. HealthWorks, Tampa, FL 2011-present
Account Specialist
 Upsell and cross sell occupational medicine services to
existing client base.
 Account management – monitor, respond, communicate and
assist in resolving customer service requests.
 Set up new employer accounts by obtaining necessary client
information and logging into internal database and keep client
profiles up to date.
 Prepare necessary reports for center management team
operational meetings
 Assist sales team with marketing efforts, including preparation
of sales packets, coordination of promotional activities,
conducting clinic tours, attendance at health fairs and trade
shows.
 Assist as needed with clinic daily operations, i.e. scheduling,
obtaining treatment authorization for specialty services and
coordination of physician schedule to accommodate meetings
with nurse case managers, attorneys and employers.
 Assist in Acquisitions
Brink’s Incorporated, Tampa, FL 2007-2011
Human Resources Coordinator
 Recruiting and Screening
 Set up interviews with new applicants
 Run all reports and process payroll through Kronos
 Ensured all DOT information, licenses, physicals, drug tests
are updated in RAIR

2.  Scheduled new and existing employees for physicals, classes,
polygraphs and drug tests
 Created identification cards for new and existing employees
 Responsible for ensuring prompt payment of vendors
 Daily reporting to Branch Manager
 Responsible for acquisition of uniforms and equipment for all
personnel
 Open vault operations on daily basis
 Certified on TSA requirements for shipping via air courier
 Responsible for weekly payroll distribution
Rainbow Apparel, Tampa, FL 2007
Customer Service
 Assisted with the completion of customer sales
 Responsible for receiving newly arrived merchandise
 Inventory
Krystal’s Fashions, Juana Diaz, PR 2001-2005
Owner/Operator
 Responsible for buying/selling all merchandise
 Managed scheduling and payroll for all employees
 Responsible for all aspects of business on a daily
business
SKILLS Certified in Microsoft Word, Excel. PowerPoint, Windows 95, 98,
XP and Vista, PeopleSoft, SAP, AS400 (Systems, Applications
and Products for data processing), I-Track, S.M.A.R.T., Kronos
and RAIR.
EDUCATION University Of NY 1990-1993
GED/ABA
University of Chicago, 2005-2007
University of New York 2015-Present ( On- Line )
Business Administration