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Tawana Patterson
9 Pleasant Pl. Brooklyn, NY 11233
786-436-8165 * Tpatterson527@gmail.com
Professional Summary
 Accomplished Administrative Professional with excellent problem resolution capabilities. Maintain
100% accuracy in processing account transactions. Strong vendor management skills; thrives in
challenging, fast paced environments to ensure desired results are achieved. Excellent written and
verbal communication skills and outstanding interpersonal skills. Seeking an Sales Assistant role within
a manufacturing company where my logistics and shipping experience, knowledge of medical
terminology and equipment, and proven vendor relationship building skills will contribute to the
success of a sales team.
Skills
 Excellent Customer Service Files / Records Maintenance / Data entry
 Back/Front Medical Procedures OSHA/ HIPPA Knowledge
 Patient-focused care MS Office / Internet
 EKG, Vital Signs / CPR General Office Duties
Mia Shoes Miami, FL
Account Specialist Manager of Northeast Territory 2004- 2016
Efficiently set up new accounts, order entry, process vendor PO’s run reports and customer records.
Coordinate product pricing, issue returns, process credit card transactions.
Act as a liaison between Customers, Marketing and Sales Representatives.
Resolve administrative problems by coordinating preparation of reports, analyzing data, and identifying
solutions.
Michael C. Fina Long Island City, NY
Purchasing Assistant 2002 -2004
Processed purchase orders for all departments including direct shipments.
Tracked purchase orders and provided shipping details.
Assigned purchase orders, job numbers and maintained vendor data base.
United Parcel Service (UPS) Maspeth, NY
Administrative Assistant 1995-2004
Utilized UPS information systems to dispatch drivers for deliveries.
Maintained records of inbound and outbound load information, driver schedules and equipment.
Resolved administrative problems by coordinating preparation of reports, analyzing data, and identifying
solutions.
Computerized Elevator Control Moonachie, NJ
Administrative Assistant 1998-2001
Coordinated and maintained office systems and record keeping.
Maintained inventory of parts, supplies and products.
Provided customer support to resolve complaints, concerns and service inquiries
EDUCATION
Florida Career College Fort Lauderdale, FL
Certified Medical Assistant Technician 2014-2015
Boys & Girls High School Brooklyn, NY
GED

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  • 1. Tawana Patterson 9 Pleasant Pl. Brooklyn, NY 11233 786-436-8165 * Tpatterson527@gmail.com Professional Summary  Accomplished Administrative Professional with excellent problem resolution capabilities. Maintain 100% accuracy in processing account transactions. Strong vendor management skills; thrives in challenging, fast paced environments to ensure desired results are achieved. Excellent written and verbal communication skills and outstanding interpersonal skills. Seeking an Sales Assistant role within a manufacturing company where my logistics and shipping experience, knowledge of medical terminology and equipment, and proven vendor relationship building skills will contribute to the success of a sales team. Skills  Excellent Customer Service Files / Records Maintenance / Data entry  Back/Front Medical Procedures OSHA/ HIPPA Knowledge  Patient-focused care MS Office / Internet  EKG, Vital Signs / CPR General Office Duties Mia Shoes Miami, FL Account Specialist Manager of Northeast Territory 2004- 2016 Efficiently set up new accounts, order entry, process vendor PO’s run reports and customer records. Coordinate product pricing, issue returns, process credit card transactions. Act as a liaison between Customers, Marketing and Sales Representatives. Resolve administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions. Michael C. Fina Long Island City, NY Purchasing Assistant 2002 -2004 Processed purchase orders for all departments including direct shipments. Tracked purchase orders and provided shipping details. Assigned purchase orders, job numbers and maintained vendor data base. United Parcel Service (UPS) Maspeth, NY Administrative Assistant 1995-2004 Utilized UPS information systems to dispatch drivers for deliveries. Maintained records of inbound and outbound load information, driver schedules and equipment. Resolved administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions. Computerized Elevator Control Moonachie, NJ Administrative Assistant 1998-2001 Coordinated and maintained office systems and record keeping. Maintained inventory of parts, supplies and products. Provided customer support to resolve complaints, concerns and service inquiries EDUCATION Florida Career College Fort Lauderdale, FL Certified Medical Assistant Technician 2014-2015 Boys & Girls High School Brooklyn, NY GED