Rheanna Call is seeking a position as a Front Office Specialist. She has over 2 years of experience providing customer service in medical offices and fitness centers. She is skilled in appointment scheduling, billing, inventory management, and maintaining accurate records. Rheanna has a background in business and information systems and is proficient in various software programs and typing 50 WPM.

1. Rheanna Call
Future Address: Temporary Address rheanna.call@yahoo.com
3125 McCart Ave. 3833 N. 30th St. Apt #309
Fort Worth, TX 76110 Phoenix, AZ 85016 480-559-3548
Summary
 Professional receptionist skilledin customer service, confidentiality, productivity, and possess exceptional
leadership skills. Looking to expand my experience and knowledge as a Front OfficeSpecialist.
Education
 Cactus High School, Glendale, AZ 2012
 Keller High School, Keller, TX 2008-2011
-BCIS (Business Computer Information Systems)
Honors: National Honor Society
Experience
Van Dyke Laser & Skin April 2014-Present
Paradise Valley, AZ
Patient Services Representative
 Primary responsibility is to provide amazing customer service to patients and to maintain proper
business and patient records.
 Job duties: appointment scheduling, accurate billing, skincare sales, prepare and maintain current
patient information, and perform general office duties as assigned.
 I have extensive knowledge in various procedures and products such as: SkinMedica, Colorescience,
Botox, Fillers, Ultherapy , Thermage, miraDry, Liposonix, Coolsculpting, lasers, IPL, and Lightsheer.
Starbucks
Phoenix, AZ
Shift Supervisor May 2013 – June 2014
 Assisted the store manager in executing store operations during scheduled shifts. The job deployed
partners and delegated tasks so that partners could create and maintain the Starbucks Experience.
 Job duties included: ordering inventory, completing deposits, counting tills, delegating tasks
Barista May 2012 – May 2013
 Provided legendary customer service with prompt service, quality beverages and products, and
maintained a clean and comfortable store environment.
LA Fitness February 2013 – October 2013
Phoenix, AZ
Front Desk
 Provided superior customer service while assisting members in class selections, membership
questions, and merchandise and café purchases. Was able to convey and enforce policies while still
maintaining poise.
Additional Skills
∙Proficient in NexTech Management Software ∙ Skilled in Microsoft Office programs
∙Trainer of new employees ∙ Ability to accurately type 50 WPM