This resume summarizes the career experience of Tumininu Mary Olaitan Juni. She has over 15 years of experience in customer service, sales, and healthcare administration. Her most recent roles include sales associate for IMS Group from 2014-2015 and maid for Maid Brigade of Atlanta from 2013-2014. Prior to that, she held positions as assistant manager for Wendy's from 2008-2012, human resource manager for Havana Specialist Hospital from 2004-2006, and front desk receptionist for Community Hospital from 2000-2003. She has strong skills in customer service, sales, public speaking, and Microsoft Office applications.
Fiscal Institutions Fiscal Institutions and Macroeconomic Management in Arab ...Economic Research Forum
Jeffrey Nugent, University of Southern California
ERF and AFESD conference on: Monetary and Fiscal Institutions in Resource-Rich Arab Economies
Kuwait, November 4-5, 2015
For more info, please visit www.erf.org.eg
Session on: Oil and Fiscal Policy
Fiscal institutions are critical links between oil prices, oil revenues, revenue volatility. As is currently witnessed, low oil prices raise questions about the sustainability of public spending and loose public finances. This is why Arab countries must now improve their budgetary institutions and overall fiscal discipline. This session will review the quality of budgetary institutions in resource-rich Arab economies. It will also examine the long-run effects of oil revenue and its volatility on economic growth, as well as the role of institutions in this relationship.
Teaching Clinical Pathology of Disorders of RBC covered using a clinical case of Anemia. Pathology lecture and tutorials are delivered through short video clips covering parts of topic. this is the first part with overview of whole topic and clinical case. Each powerpoint is screen recorded using camtasia studio and saved as MP4 video.
Building strong relationships with our ever-expanding client base. They work on the front line to ensure that every estimate and order is handled professionally and meets the quality expectations of our clients.
- Establish and build client relationships
- Efficient order-taking and job analysis
- Quality Assurance -- final quality check
- Coordination of files for accuracy in reordering
Under the direction of the Customer Service Manager, the Customer Service Representative serves as the primary contact for external and internal customers, is responsible for making judgements and discretionary decisions that affect the operations of the organization and effectively communicates those judgements and decisions to the customer. The Customer Service Representative is also responsible for appropriately communicating customer requirements to the manufacturing team, in accordance with company policies and procedures.
The supervisor is often responsible to represent the employee's requests and to management, along with also representing the employee's case for deserving a reward. For example, if an employee deserves a promotion, the supervisor often must justify the case for promotion to the supervisor's supervisor, as well. If the employee has a rather unique personal situation that warrants special consideration by the rest of management, the supervisor must explain this situation and how it can be handled. It's not unusual for employees to sometimes see the supervisor as part of "management" while at other times seeing the supervisor as a personal friend. Develop a strategy the team will use to reach its goal
Accomplished, dedicated and highly knowledgeable business professional with specialization in healthcare/dental industry. Credited with 20-years of performance driven leadership to include both Practice and Office Management. Illustrate strengths supporting and managing projects to include customization of software and utilizing root cause analysis while leading as project manager to resolve revenue loss and safeguard moving forward. Offer strengths working cross-functionally and developing strong trusting business relationships with internal and external customers. Utilize human resource initiatives through managing and training personnel. Represent professionalism, integrity, mission and culture.
Business accomplishments w j ryans 092316Julie L. Ryan
Professional Analysis and Overview: Management/Supervisor/Training and development of staff/ Project Management. Sales, Profits, Productivity, Results. Customer Service/Retention. Conflict Resolution. Detailed Implementation and satisfaction. Outgoing/easy-going, personable, Proactive employee. What can I do for your company? Let me help you.
* Excellent Oral/Written Communications
* Outdoor Adventurer/Foodie/Travel/Photography/Culinary and Cuisine Connoisseur
1. T U M I N I N U M A R Y O L A T U N J I
2900 Laurel Ridge Way Apt 9307 Atlanta, Georgia 30344 678-365-7902 Tummy4u2008@yahoo.com
Dedicated and technically skilled sales professional with excellent interpersonal, communication and relationship-building
skills. Listen attentively, communicate persuasively and follow through diligently.
Excel in resolving employer challenges with innovative solutions proven to increase efficiency, customer satisfaction, and
sales.
Key Skills
Customer Acquisition
Referral/Repeat Business Generation
Public Speaking
Complain Handling
Microsoft word
Excel
PowerPoint
Sales Reports & Correspondence
POS Systems
Analytical skills
Experience
IMS Group Inc., GA
Warehouse distribution service,40 employees
2014 -2015
Sales Associate
Handled the setup, enter orders into POS system, prepare sales reports, and perform heavy cash handling
functions.
Recognized for ability to quickly establish rapport with customers, up sell
products, and build clientele.
Proved the ability to multitask, handle crowds, resolve customer issues
which enhanced customer satisfaction
Maid Brigade of Atlanta, GA
Maid Service, 20 employees
2013-2014
Maid
Maintained an ongoing satisfactory quality assurance program. Completed routine cleaning tasks in assigned
home areas and a strong commitment to keeping with high sanitary standards.
Provided heavy, extensive daily cleaning and sanitary services
Replenished bathroom supplies and toiletries
Ensured client privacy is honored
Cleaned kitchen utensils including ovens, stove, and blenders
2. Wendy’, GA
Fast food service, locations throughout the US, 30 employees
2008 - 2012
Assistant Manager
Prepared supplies for peak hours and maintain inventory levels throughout. Monitor food preparation to ensure orders are
completed quickly and minimal product is wasted. Oversaw staff and kept dining area clean.
Organized staff schedules and workloads which maximized productivity
Answered customer service issues quickly which ensured total satisfaction from all guests
Maintained complete cleanliness of the restaurant for every shift which in turn ensured
customer return.
Havana Specialist Hospital, Nigeria
Hospital, 40 employees
2004 – 2006
Human Resource Manager
Collaborated with senior management to conduct strategic planning in order to support and further corporate goals. Direct
human resource functions, recruiting, hiring practices, benefits, and compensation.
Developed department goals, objectives, and systems which drove key business and
implemented performance initiatives.
Conducted extensive recruiting which in turn resulted in professional positions filled within
the 2 years.
Introduced new employee evaluation metrics to choose employee of the month.
Community Hospital, Nigeria
Hospital, 40 employees
2000-2003
Front Desk Receptionist
First point of contact for patients. Assisted patients with completing necessary forms correctly. Registered patients according to
established protocols. Handle incoming and outgoing correspondence and phone lines.
Excelled in the ability to handle a variety of customer service and administrative tasks and
resolve patient issues with expediency resulting in satisfied patients.
Checked accuracy of all patient billing resulting in decreased errors and increase in revenue
Scheduled and confirmed appointments resulting in a decrease in no shows.
Education
American Intercontinental University
Business Administration Specialized in Healthcare Management
