This document is a resume for Ieesha M. Irving seeking an office support assistant position. It summarizes her qualifications including a Bachelor's degree in Communication from the University of Washington and an Associate's degree from Tacoma Community College. She has experience working in office roles for educational institutions and providing administrative support. Her skills include proficiency with Microsoft Office, customer service, record keeping, and digital media software.

1. 1202 N. PearlSt., #GG303 (253) 283-9225
Tacoma, WA 98406 twistq21@hotmail.com
Ieesha M. Irving
Objective
Seeking a position in the capacity of office support assistant within a business, while utilizing my
experience, education, and attributes.
Summary of Qualifications
Extensive experience working in general public, educational, and the medical field settings.
Interface well with others at all levels including patrons, patients, professionals, children, and
students.
Proficient in using office equipment. Experienced in using computer software; MS Word, Excel,
PowerPoint, Dreamweaver, Final Cut Pro X.
Education
2008-2011 Tacoma Community College Tacoma, WA
Associates in Liberal Arts and Science
20012-2015 University of Washington Tacoma, WA
BachelorsinCommunication
Professional Experience
2014-2015 University of Washington Tacoma
Student Office Assistant
 Oversaw and performed administrative duties including cash handling, all account reconciliations,
business correspondence, banking, and payroll and human resources functions. Effectively handled
all sales and marketing efforts, and trained staff on quality customer services practices and client
relations.
 Managed all member and employee paperwork and documentation, creating organized work flow
and filing systems that ensured seamless operations and retrieval.
 Assisted in the implementation of effective marketing and public relations strategies that accurately
conveyed business culture and services.
2010-2012 Tacoma Community College
Student Office Assistant
 First point of contact in busy school office, responsible for a wide range of duties including reception,
bookkeeping, records management, correspondence, technical support and public relations.
Support administration, staff and students maintaining strict confidentiality in all situations.
 Worked effectively in a team environment; participated in decision making; and maintained
cooperative interactions with staff and internal/external customers.
 Exercised independent judgment in managing and coordinating the workflow of the office, assisted in
maintaining a safe, neat, and well-organized work area.

2. 2005-2010 Online TV and Electronic Sales and Repairs
Administrative Office Assistant
 Provided executive-level administrative support to the CEO/ Owner with a demonstrated
ability to improvise, improve procedures, and meet demanding deadlines.
 Direct business relations and distribution of company literature to stimulate client
interests and sales leads.
 Maintain excellent written and oral communication skills, problem resolution abilities, and
a high level of confidentiality.
 Gathered information for correspondence and special projects. Communicated with staff
to obtain or relay information for company documentation, project investigations, and
reports.
2006-2008 The Olive Garden Italian Restaurant
Food Server
 Provided exceptional dining experience for guests in a high energy fast-paced
environment.
 Utilized extensive knowledge of the food, wine, and liquor menu to make the perfect
recommendation and accommodation for each guest.
 Dedicated to maintaining a clean dining room and adhering to all safety and legal
standards.
2003-2006 The Weatherly Inn Assisted Living and Dementia Care
Certified Nurse’s Aide
 Provided holistic, quality patient care in accordance with heath care policies. Organized
and implemented social and academic activities.
 Coordinated with nurses for efficient patient management and optimal delivery of
treatment plans. Adept at providing assistance for critical procedures.
 Monitored infection control and 100% compliant to safety regulation ensuring zero
incidence.