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Leading Successful
Transformational Change
Workshop
ICGFM May 19-23, 2014
Richard Hudson – Evans Incorporated
Jim Wright – Evans Incorporated
Brit Nanna – Evans Incorporated
1
Reality of Transformative Change
- Performance
2
PERFORMANCE
T I M E
REALISTIC
EXPECTED
ACTUAL
CHANGE
INTRODUCED
CHANGE
INTRODUCED
ACTUAL
No Change
Management
REALIZED
With Change
Management
Less disruption
Faster change adoption
Optimize results
Reality of Transformative Change
- People
3
Resistance Exploration
Commitment
Denial
Preparation
Acceptance
Monitoring the Process of Change
C06-2 V 4.1 Dec 2000 4
0
0.2
0.4
0.6
0.8
1
1.2
J F M A M J J A S O N D
Month
YTD
Last Yr
Recognition
Change Monitoring System
Causes of System Implementation
Failures
5
1 – 2011- Financial Management Information Systems, 25 Years Experience on what Works and What Doesn’t
Cem Dener, Joanna Watkins, William Dorotinsky
Why Financial Management Information System (FMIS) Projects Fail1
Rank Failure Factors in Completed Projects Number
1 Inadequate capacity to sustain 30
2 Institutional resistance 23
3 Weak project planning/preparation 22
4 Complex project design/Number of procurements 22
5 Organizational structure not suited to integration 20
6 Inadequate ICT infrastructure 18
7 Lack of leadership commitment 17
8 Project team not skilled 17
9 Inappropriate technology 13
10 Ineffective project coordination 9
Total number of projects reviewed 55
Workshop Directions
- Part 1
Manage the transformative change associated with the
introduction of a new Government Resource Planning
Solution
Tables organized by language (Spanish, French, English)
Group Table Worksheets
– Description of the scenario
– Directions for the team
– Template to help analysis
6
Workshop Directions
- Expectations Part 1
Team Question:
– What do you identify as the major change risks associated with the
scenario
Timing:
– 45 minutes
Report Out:
– Prepare a three minute summary of findings
– Nominate a spokesperson to present for the team
Support:
– Moderators to roam tables
7
Workshop Directions
- Expectations Part 2
Team Question:
– What change tactics do you recommend to mitigate the change risks
identified in part 1 of the workshop
Timing:
– 30 minutes
Report Out:
– Prepare a three minute summary of findings
– Nominate a spokesperson to present for the team
Support:
– Moderators to roam tables
8

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Day1 sp3 hudson-wrightnanna_icgfm_workshoporgchangemanagementjun2015final_en

  • 1. Leading Successful Transformational Change Workshop ICGFM May 19-23, 2014 Richard Hudson – Evans Incorporated Jim Wright – Evans Incorporated Brit Nanna – Evans Incorporated 1
  • 2. Reality of Transformative Change - Performance 2 PERFORMANCE T I M E REALISTIC EXPECTED ACTUAL CHANGE INTRODUCED CHANGE INTRODUCED ACTUAL No Change Management REALIZED With Change Management Less disruption Faster change adoption Optimize results
  • 3. Reality of Transformative Change - People 3 Resistance Exploration Commitment Denial Preparation Acceptance
  • 4. Monitoring the Process of Change C06-2 V 4.1 Dec 2000 4 0 0.2 0.4 0.6 0.8 1 1.2 J F M A M J J A S O N D Month YTD Last Yr Recognition Change Monitoring System
  • 5. Causes of System Implementation Failures 5 1 – 2011- Financial Management Information Systems, 25 Years Experience on what Works and What Doesn’t Cem Dener, Joanna Watkins, William Dorotinsky Why Financial Management Information System (FMIS) Projects Fail1 Rank Failure Factors in Completed Projects Number 1 Inadequate capacity to sustain 30 2 Institutional resistance 23 3 Weak project planning/preparation 22 4 Complex project design/Number of procurements 22 5 Organizational structure not suited to integration 20 6 Inadequate ICT infrastructure 18 7 Lack of leadership commitment 17 8 Project team not skilled 17 9 Inappropriate technology 13 10 Ineffective project coordination 9 Total number of projects reviewed 55
  • 6. Workshop Directions - Part 1 Manage the transformative change associated with the introduction of a new Government Resource Planning Solution Tables organized by language (Spanish, French, English) Group Table Worksheets – Description of the scenario – Directions for the team – Template to help analysis 6
  • 7. Workshop Directions - Expectations Part 1 Team Question: – What do you identify as the major change risks associated with the scenario Timing: – 45 minutes Report Out: – Prepare a three minute summary of findings – Nominate a spokesperson to present for the team Support: – Moderators to roam tables 7
  • 8. Workshop Directions - Expectations Part 2 Team Question: – What change tactics do you recommend to mitigate the change risks identified in part 1 of the workshop Timing: – 30 minutes Report Out: – Prepare a three minute summary of findings – Nominate a spokesperson to present for the team Support: – Moderators to roam tables 8