Mei-Mei "Hamida" Mesina Luy has over 14 years of work experience in roles such as sales coordinator, accountant, administrative executive, secretary, and receptionist. She has strong skills in Microsoft applications, customer service, accounting software, and administrative tasks like managing calendars, communications, and files. Currently she works as a sales and marketing coordinator in Dubai, United Arab Emirates.
1. MEI-MEI “HAMIDA” MESINA LUY
Mobile: +971-527618385
E-mail Add: meimei.luy@gmail.com
Address : Al Jafliya, Dubai, United Arab Emirates
Visa Status : Residence-Freezone
SKILLS and QUALIFICATIONS:
14 years work experienced, having excellent health, can work hard with less supervision;
cooperative, honest, hardworking, trustworthy, interested in productivity and willing to undergo
training; Well-versed in Microsoft Applications and Internet Surfing. Knowledgeable in Customer
service set-up and cash registry; QuickBooks and Simply Accounting Software. Knowledge of export
compliance and logistics.
WORK EXPERIENCE:
Sales and Marketing Coordinator
Infinique Middle East FZCO
Dubai, UAE
March 2014 up to Present
• Responsible for day to day sales enquiries from distributors –part numbers, prices, literature,
tender support, etc.
• Liaise with logistics/ order desk to ensure that deliveries is dispatch properly.
• Prepares project/technical submittals for supporting events such as distributor meetings and
seminars is in place and other special projects as assigned.
• General support to sales team as required, travel cover, arrange meetings, preparing quotations
etc.
• Manage and record all sales enquiries via System Tracker.
• Supports sales staff by providing sales data, market trends, forecasts, account analyses, new
product information; relaying customer services.
• Assists in production of advertising, marketing brochures, sales kits or other promotional
materials.
• Act as internal liaison and develop report structure to assist in prioritizing departmental
projects.
• Generate and track purchase orders and invoices.
• Maintain and update customer databases, answer public relations, marketing and training
emails.
• Manage direct marketing campaigns from planning to delivery and measurement of
effectiveness, including newsletter creation and distribution, email campaigns, online and print
advertising.
• Maintain files and information for key vendors such as contacts, training certificates, active
deals, contacts, agreements, and specific product information/versions of integration,
marketing events, seminars and quotes.
• Other support and administrative activities as needed for marketing and sales department.
Accountant/Admin Executive
Infinique Middle East FZCO
Dubai, UAE
2. November 1, 2013 up to March 2014
• Prepares asset, liability, and capital account entries by compiling and analyzing account
information.
• Documents financial transactions by entering account information.
• Summarizes current financial status by collecting information; preparing balance sheet, profit
and loss statement, and other reports.
• Reconciles financial discrepancies by collecting and analyzing account information.
• Secures financial information by completing data base backups.
• Maintains financial security by following internal controls.
• Prepares payments by verifying documentation, and requesting disbursements.
• Prepares fiscal year-end closing entries to facilitate a clean audit.
• Compile and sort invoices and cheques.
• Issue cheques for accounts payable and record charges for refunds.
• Record business transactions and key daily worksheets to the general ledger system.
• Input type vouchers, invoices, checks, account statements, reports, and other records.
• File and tally deposits.
• Utilize computer systems to run databases, pay bills and order supplies.
• Email and contact individuals with delinquent accounts.
• Prepare Invoices, Purchase Order and Delivery Note for clients.
• Handles Petty Cash Fund and responsible for its replenishments, reports and updates.
• Communicate and coordinate with customers and suppliers as directed.
• Prepares Daily Report, Weekly Report and Monthly Summary Sales Report into excel spread
sheet for analysis.
• Verify and reconcile contracts, orders, and vouchers, and prepares reports to substantiate
individual transactions prior to settlement.
• Prepares Freight Requisition and reviews freight rates: air, courier, and land.
• Responsible for maintaining a record of all outstanding purchase orders with external vendors.
• Maintains customer confidence and protects operations by keeping financial information
confidential.
Secretary of the CEO
OSH Security Control & Alarm Equipment LLC
Dubai, UAE
May 1, 2013 to October 31, 2013
• Communicate and coordinate with customers and suppliers as directed.
• Monitor/order office supplies, stationeries, business cards, leaflets etc.
• Prepare Staff payroll every end of the month through wps transfer.
• Contact Courier for booking of outgoing and incoming documents.
• Prepare Invoices, Purchase Order, Job Card and Delivery Note for clients.
• In-charge of photocopying, scanning documents, reports etc.
• Creates filing systems; sorts, label, files and retrieve documents or other materials.
• Deposit cheques to the Banks & wire transfer various payment bills.
• Handles Petty Cash Fund and responsible for its replenishments, reports and updates.
• Monitoring the billing (invoice, delivery note and purchase order).
• To arrange meetings and appointments for the CEO and receive visitors. To receive and
answer telephone calls, take down / relay messages, and answer routine queries.
• Handled Accounts and encode to QuickBooks Software.
• To process incoming and outgoing mail, includes sorting, date stamping and attaching
references, and send/ receive telex, e-mail or facsimile messages.
• Prepares Weekly Report.
3. Admin Coordinator/Receptionist
Candid Security Solutions LLC
Dubai, UAE
January 4, 2012 to January 5, 2013
• To arrange meetings and appointments for the Department Head, and receive visitors. To
receive and answer telephone calls, take down / relay messages, and answer routine queries.
• Handle office administration tasks.
• Communicate and coordinate with customers and suppliers as directed.
• Monitor/order office supplies, stationeries, business cards, leaflets etc.
• Prepare Staff payroll every end of the month through wps transfer.
• Contact Courier for booking of outgoing and incoming documents.
• Prepare Invoices, Purchase Order, Job Card and Delivery Note for clients.
• Maintains Product and Sales Inventory.
• Deposit cheques to the Banks & wire transfer various payment bills.
• Handles Petty Cash Fund and responsible for its replenishments, reports and updates.
• Manage flight booking for the CEO & other staff.
Receptionist/Administrative Assistant
Human Relations Institute
Dubai, United Arab Emirates
February 2007 to October 2011
• Operate multi – line switchboard to answer, screen and forward calls providing information,
taking messages and scheduling appointments.
• Greet person entering establishment, determine nature and purpose of visit and direct or escort
them to specific destinations.
• Maintain awareness of staff members’ whereabouts and availabilities.
• Apply excellent customer services skills in responding to customer inquiries regarding
company products and activities.
• Book/Arrange appointment of the Psychologists and manage calls for the day including missed
ones and do follow ups.
• Update “blue book” for day to day transactions and record bill to the system.
• Provide feedback and update to Psychologists of queries, follow ups and new information from
patients or other clients.
• Score test for MMPI-2, MBTI, MAPI & MSI and prepare/print the result for each test.
• Prepare invoices for clients and Insurance Claims Forms if needed.
• Relieve in conducting courtesy call to remind patients a day before of their appointment.
• Receive payment from patients either cash, checks & credit cards.
• Assists the Psychologists for the printing of the reports.
• Preparing and returning all patients files for the day and after the appointment.
• Organize all the patients file, questionnaire for Assessment and other materials.
• In-charge of photocopying, scanning documents, reports etc.
• Ensure available copies for all the testing and needed materials for the Psychologists.
• Monitor/order office supplies, stationeries, business cards, leaflets etc.
• Contact Courier for booking for outgoing documents.
• Contact and follow up Idama and IT incharge for electrical and computer problems.
• Storage in-charge.
• Keep file and prepares business correspondences.
• Ability to multi-task and handle a high level of queries.
• Prepare Professional fees every 15th
and 30th
of the month for the Psychologist.
• To support with booking and coordinating meetings, conferences and functions together with
associated tasks including lunches and refreshments.