1. DONICE ELAINE LECOUNT
2404 NORTH NEVADA AVENUE, DAVENPORT, IA 52804 ◆H: 563-594-0620 ◆C: 563-505-0446 ◆
DELE123@MEDIACOMBB.NET
PROFESSIONAL SUMMARY
Technically proficient accounts manager responsible for accounts receivable, payroll and general bookkeeping
support functions in a high volume working environment. Close attention to detail together with solid
organizational and problem-solving skills ensure efficient completion of multiple accounting tasks. Highly
skilled in troubleshooting all accounting issues with speed and efficiency.
SKILLS
MS Office 2013 Accounts receivable specialist
QuickBooks Pro 2015 Expertise in invoice and payment transactions
Service Shop Account reconciliation
Account Pro Exceptional organization
Account Mate Superior attention to detail
Small Business Accounting Dedicated, thorough, organized and professional
Highly dependable, punctual and efficient
Work independently with minimum supervision
Excellent time management skills
Ability to multi-task and prioritize work
Rapid learner and adapts quickly to changing
situations
WORK HISTORY
Accounts Receivable/Office Manager, 03/2000 to Current
B & B Truck & Trailer Service, Inc. – Rock Island, IL
Office Manager Functions (5/2013 – Present)
Recruit and select new candidates
Prepare paperwork for hires and terminations
Delegate and coordinate work tasks
Maintain employee personnel files
Establish and monitor procedures for record keeping
Ensure security and confidentiality of data
Design and implement office policies and procedures
Implement procedural and policy changes to improve operational efficiency
Review and approve office supply acquisitions
Coordinate the repairs and maintenance of all office equipment
Assist in answering 4-line phone system
Direct calls and respond to inquiries
Greet and assist visitors
Handle customer inquiries and complaints
Manage internal staff relations
Maintain a safe and secure working environment
General Payroll Functions (5/2013 – Present)
Monitor and record hours worked including overtime
Monitor vacation and sick leave
Administer benefits

2. Review and verify source documents
Calculate and post payroll deductions
Process payroll by established deadlines
Issue statements of earnings and deductions
Reconcile employee deductions
Investigate and correct payroll discrepancies and errors
Update payroll records by recording changes including insurance coverage, loan payments and salary
increases
Address employee's pay-related concerns and provide accurate payroll information
Complete requests for pay-related documents including statements and verifications
Process employment verifications
Ensure the confidentiality and security of all financial and employee files
Ensure compliance with federal and state regulations and guidelines
Monitor and administer over 1000 customer accounts
Maintain customer files and records
Complete credit analysis and review of new customers
Prepare, verify and process customer invoices for sales or services rendered
Generate and mail monthly statements to customers
Code, post and receipt payments (cash, checks and credit cards)
Prepare and coordinate deposit activities
Perform all necessary account, bank and other reconciliations
Monitor customer accounts for non-payment and delayed payment
Generate weekly aging reports or as often as needed
Contact delinquent customers to secure payment via phone, email, fax or mail
Prepare collection letters as needed
Analyze financial records for accuracy
Generate and distribute monthly, quarterly and annual financial statements and reports
Find and use accounting data to resolve accounting problems and discrepancies
EDUCATION
:
- East Moline, IL 61244
Accounts Receivable Functions
(3
High School Diploma
United Township High School
Focused on all business classes