1. NAD NE
lee
No 10 Bellairs
Place, no 139
Bellairs Drive
Northriding
Id 8502150050083
060 357 2940
nadine.lee1985@gmail.com
•Management of the dashboard process, ensuring production, participating in regular
review, and ensuring follow up on actions throughout the region;
•Organise all meetings and Committees of which CIO is chair, participate, record
minutes, distribution and follow up on actions;
•Review all meeting output of which CIO is a participant; capture CIO action points and
follow through to resolution;
•Ensure that all periodic reporting required of the CIO arising from Group and Regional
policies and procedures are known, diarised, prepared and submitted according to
requirements;
•Review report output from Peoplesoft to ensure staff records are complete and correct,
organizing correction where necessary, and tracking headcount movement;
•Ensure all costs assigned to GTO cost centres are validated and that corrections are
made where necessary; review, research and propose opportunities for effective cost
management;
•Participate in review of output from risk reviews conducted throughout the region (Audit,
peer reviews etc); organize sharing, follow up with OR managers the action points to
Standard Chartered Bank, South Africa
CIO Business Service Manager
Professional Experience
March 2014 – Current
peer reviews etc); organize sharing, follow up with OR managers the action points to
closure.
•Organise and manage a GTO Quality forum.
•In Charge of the CIO Dashboards (MIS Inputs), Departmental Performance tracking & Client
Experience Forum Dashboard
•Ensure the office runs smoothly on a day to day basis and strive to ensure customer
satisfaction.
• Maintain a robust administration system in order to comply with
deadlines and guarantee up-to-date and high quality information is supplied as requested.
• Type all correspondence and reports. Handle all communication including mail, faxes,
responding to routine mail, handling telephone and customer enquiries related to the CIO
and department in general.
• Ensure an efficient handling of telephone calls and visitors and screening of telephone calls
and conveying accurate messages to the CIO
• Manage the CIO’s records and ensure an efficient and effective computerised and manual
filing system is in place, to facilitate easy retrieval of data.
• Attend to all travel arrangements for the CIO. Handle all travel, hotel reservations and visa
arrangements for the CIO, as well as any visitors and other staff in GTO.
• Manage CIO’s diary and prepare her for all internal and external meetings.
• Provide support to the CIO in the co-ordination of departmental activities and assist
managers to meet their objectives and serve internal and external customers in an efficient
and timely manner. This includes ensuring, on a day-to-day basis, that matters that require
follow up are acted upon.
Standard Chartered Bank, South Africa
Personal Assistant – CIO
December 2008 – August 2011
Ref: Sarah Reddy / +27 11 291 8241

2. •Ordering and maintaining office stationary
• Managing Subscriptions
• Day to day smooth running of the Private Equity Office in South Africa
• Record keeping of Staff information
• Typing, corresponding with suppliers, Internal staff, and high level internal staff
from other branches worldwide.
• Filing and Record keeping
• Setting up meetings
Measures and Targets:
Measures: Feedback from Department
Targets: High level of quality work and attention to detail.
• Research - Sourcing Company research for Private Equity on a regular basis.
Measures and Targets:
Measures: Feedback from department
Targets: Research with ease and to understand all the components of research.
• Extensive travel, hotel bookings, including expense claims and forex
reconciliations
• Diary management
Standard Chartered Bank, South Africa
Personal Assistant – Principal Finance
Professional Experience
August 2011 – March 2014
Ref: Adrian Smith/ +27 11 217 6809
•In Charge of the CIO Dashboards (MIS Inputs), Departmental Performance tracking & Client
Standard Chartered Bank, South Africa
Personal Assistant – CIO
December 2008 – August 2011
Ref: Sarah Reddy / +27 11 291 8241
Experience Forum Dashboard
•Ensure the office runs smoothly on a day to day basis and strive to ensure customer
satisfaction.
• Maintain a robust administration system in order to comply with
deadlines and guarantee up-to-date and high quality information is supplied as requested.
• Type all correspondence and reports. Handle all communication including mail, faxes,
responding to routine mail, handling telephone and customer enquiries related to the CIO
and department in general.
• Ensure an efficient handling of telephone calls and visitors and screening of telephone calls
and conveying accurate messages to the CIO
• Manage the CIO’s records and ensure an efficient and effective computerised and manual
filing system is in place, to facilitate easy retrieval of data.
• Attend to all travel arrangements for the CIO. Handle all travel, hotel reservations and visa
arrangements for the CIO, as well as any visitors and other staff in GTO.
• Manage CIO’s diary and prepare her for all internal and external meetings.
• Provide support to the CIO in the co-ordination of departmental activities and assist
managers to meet their objectives and serve internal and external customers in an efficient
and timely manner. This includes ensuring, on a day-to-day basis, that matters that require
follow up are acted upon.

3. • Attending to customers of the Bank
• Answering incoming & outgoing calls
• Manage DHL courier for local and international shipments
• Fraxioning
• Manage Boardrooms for SCB Employees as well as setting up of meetings/appointments
for clients and suppliers
• Receiving incoming and outgoing mail and sign for them
• Ensuring messages are dispatched as soon as possible
• Ensure uncollected mail is returned to the staff at the end of every week
• Maintaining and improving the market image of Standard Chartered Bank whilst
protecting to the best advantage, the shareholder’s interest.
• Preparing Power-Point Presentations for Line Manager
• Handling all admin for Auctions
• Filing of all procurements Documents and correspondence with the applicable suppliers
• Assisting the Head of Corporate Affairs / Lauren Callie was appointed my Mentor
• Managing the Contracts of Vodacom for the Line Manager
• During December/January I covered for the CEO’s PA as well as the CFO’s PA, where I
had the following duties:
- The management of Travel arrangements for the CEO as well as the CFO.
- Creating Invitation letters for auditor’s coming into the country
- Managing their e-mails
- Corresponding with clients
- Basic admin/ faxing, binding, fraxioning, creating of spreadsheets for
ORG charts and other.
Standard Chartered Bank, South Africa
Frontline Role
October 2007–December 2008
Ref: Lauren Callie / +27 11 217 6606
ORG charts and other.
• Sales
• General Secretarial/PA duties
• Dealing with clients
• Filing
• Mailing
• Exibitions
Alternatives Art Gallery
Sales & Admin
January 2006-October 2007
Ref: Troy Lee / +27 73 004 3025
• Received Certificate in General Travel and Financial Management
Travel Learning Cente (TLC)
Part-Time Study
2006
Sandown Motors
Front Line Receptionist & Admin
January 2005-December2005
Ref: Shaun Soloman / +27 11 995 5532
• Filing
• Mailing
• General Reception
• Answering of telephones
• General Admin
• Booking of Appointments
• Receiving new clients

4. • Taking care of three children and providing their daily needs
• Assisting them with school work.
Au-Pair / De Ly Family - Netherlands December 2004-December2004
• Filing
• Administration
• Typing
• Receiving clients Faxes Update of clients
Het Hoogland (Attorneys) / Part-Time
Secretary/Admin
December 2004-December2004
Matriculated with Exemption
• English
• Afrikaans
• Biology
• Geography
• History
• Art
• Typing
• Maths
High School Noordheuwel Education
1998-2003
• Creative, confident and professional person with high-levels of drive, ambition and
enthusiasm.
• Detailed understanding and use of spreadsheets, preparation of Microsoft PowerPoint
presentations; and translation of various metrics and data to visual forms.
Gallup Strength Finder
• Harmony
• Empathy
• Maximizer
• Consistency
• Positivity
Strengths
• MS Word
• MS Excel
• MS Power Point
• Access Outlook
• Detailed understanding and use of spreadsheets, preparation of Microsoft
• PowerPoint presentations; and translation of various metrics and data tovisual forms.
Computer Literacy
I am very well organised and hard working. It is my belief that a person should
always be prepared to take new challenges and so enable yourself to broaden
your horizon. I learn quickly and strive to know more. I take pride in what I do
and complete any given task to the best of my ability. Self motivation and
ambition ensures that I am able to work under pressure at all times, but aside
from that I am very friendly and outgoing.
Motivation