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KAMAL KASAD
Dubai, U.A.E.
Mobile: 055-8629574
E-mail: get.lotus@hotmail.com
sadrikamal@yahoo.co.in
OBJECTIVE:
To strive at the top utilizing to the maximum my knowledge, skills and abilities. Enlighten my ideas in a challenging
environment and to strengthen my career with esteemed organization of repute.
TOTAL EXPERIENCE: 15 years / 10+ YEARS in Dubai & 4 Years in India
CAREER HISTORY
Since January 2012 till date
Executive Assistant to the Managing Director
Crystal Gallery LLC, Dubai, U.A.E.
(Makers of Exquisite Genuine Handcut Crystal ware Awards, Trophies and Gifts)
Website : www.crystalgallery.com
My Main Responsibilities included:
• Communication Liaison & Correspondence
Manage the flow of information which included screening phone calls, open and sort mail, and summarize reports and
memos that are received before passing the information to the Managing Director. Prepare self correspondence,
emails and faxes as well as memorandums and other internal notices from the desk of the executive office. Arrange for
outgoing mail and packages to be picked up by courier. Prepare confidential and sensitive documents under the advice
of MD.
• Schedule Management
Responsible for scheduling travel, coordinate travel arrangements; prepares itineraries; compiles and maintains travel
records, etc. Scheduling meetings, speaking engagements and making appointments. Maintaining diaries. Alert
Managing Director about cancelations or new meetings. Prepare agenda for meetings, Takes and transcribes
dictation. Relay directives, instructions and assignment to executives on behalf of Managing Director
• Travel
Scheduling the travel requirements for the MD according to his convenience & preference is a crucial part to manage
with. Taking care of his visa arrangements, flight bookings, hotel bookings, land transportation during his travel , etc.
All bookings were to be made prior to his departure in order to avoid any inconvenience to him and an itinerary was to
be made available for his ready reference.
• Meetings
Scheduling the periodic meetings of the personals with the MD and also taking care of the his meetings with VIP
customers and other business related individuals. Arrange conference rooms if meetings are set up outside the office
premises.
Prepare agendas and make arrangements for committee, board, and other meetings. Compile, transcribe, and
distribute minutes of meetings. Accompanying MD in the meetings to note down the minutes of the meetings, take
dictations, etc.
6
• Information Preparation
Preparing and formatting information for internal and external distribution which include writing letters and memos,
creating computerized presentations, writing reports, transcribing dictation, editing, proofreading and other
information preparation duties. Conduct research, compile data, and prepare papers for consideration and
presentation by executives, committees and boards of directors.
• Records Management
Maintaining company records of important, legal & confidential company documents ,managed data in both electronic
and paper filing systems. Ensuring that the company is in compliance with all applicable record-keeping requirements.
Records & strong communications are considered as our strengths.
• Book-Keeping
Maintaining log of all the transaction done for MD's personal or official purpose and filing them in the respective files
and thereby creating an immaculate book keeping record. All his transaction in the bank account were monitored and a
note was put against each transaction so that there is no mistake in the book of accounts.
• Office Management
Office management duties involved overseeing the work of clerical and other administrative employees, as well as
making sure that everything is in place for the office to function smoothly. Coordinate and direct office services, such as
records and budget preparation, personnel, and housekeeping, in order to aid executives. Tasks included keeping up
with office supply inventory ,supervising the reception department and keeping a check on the working condition of
company day to day use assets. Set up and oversee administrative policies and procedures for offices and
organizations. Review operating practices and procedures in order to determine whether improvements can be made
in areas such as workflow, reporting procedures, or expenditures.
• Renewals & Negotiations
Taking care of MD's personal & company vehicle's insurance and registration renewals , periodic services and accident
repairs with the agency / garage repair whatever applicable. Negotiating for the lease renewals of the retail
showrooms, Head office premises, staff accommodation, etc upon their expiry. Responsible for the Group Life
Insurance policy renewal and periodic addition and deletion of the staff to the policy, submission of claims to the
insurance company in case of any injury to any staff during working hours.
Other job responsibilities taken care of are listed below:
• Book keeping of MD's personal bank and credit card accounts. Was given access to his personal accounts in order
to make any utility payments online. Taking care of timely credit card payments as and when they are due.
• Responsible for paying of his residence utility bill.
• Taking care of MD's personal properties (investments) in UAE and India. Looking after the payment of their service
fees, annual lease contract renewals with the tenants, maintenance of the properties, coordinating with the
service providers for the maintenance contracts, taking permission from the developers in order to make any
changes to the existing property and many more to add to the list.
• Advertising for the rent or sale of MD's properties and liaison with the real estate agents and the buyers or the
tenants and finalizing the deal - best suiting the MD, considering and taking care that he is not at a loss in the deal.
• Preparing daily reports for the investments made by the MD in order for him to compare the change in market
trend.
• Sending Greetings & Best Wishes messages to MD's Business Associates on their Birthdays, New Years, etc
6
Since March 2010 - January 2012
HR & Administration Supervisor
Crystal Gallery LLC, Dubai, U.A.E.
(Makers of Exquisite Genuine Handcut Crystal ware Awards, Trophies and Gifts)
Website : www.crystalgallery.com
My Responsibilities includes:
• Report directly to the Human Resource Manager in day to day HR activities of the company.
• Handle complete administration and management of Human Resource Department which includes staff selection,
training, development, welfare, salary, compensation, promotions, employees’ internal transfers, performance
management & health-safety-security
• Handle selection, recruitment, payrolls and training of new staff. Maintain reports on new recruits, staff and
arrange accommodation, in short coordinating full employee life cycle.
• Formulate and implement human resource policies and procedures. Prepare new and existing employees personal
information, track their attendance & time off, compile salary & termination information & benefits programs. To
store employee information confidentially & accurately in secured files & computer systems.
• Review personnel evaluation forms and put forth remarks to the senior management.
• Manage company’s health services; insurance for employees, premises insurance, retail showrooms, head office,
etc
• Arrange medical care of employees; approve invoices-employee sick leave recommended by physicians. Upkeep
employees leave records. Keep a check on employees working hours as per company policy.
• Liaise with Government Authorities, completing all formalities related to visa, health card, immigration, economic
department and municipality.
• Prevent and resolve labour disputes, legal associated grievances, etc.
• In-charge of all employees’ passport and coordinate with PRO for visa process. Coordinating with PRO to maintain
balance of different nationalities of employees to ensure that the company holds place in good category with
Ministry to Labour.
• Arrange accommodation and hotel reservation for company’s senior personnel.
• Follow up with HR Team for updating data in the system and other day to day activities.
• Planned, developed and implemented strategy for HR management and development including recruitment and
selection policy/practices, discipline, grievance, counseling, pay and conditions, contracts, training and
development, succession planning, morale and motivation, culture and attitude development, performance
appraisal and quality management issues
• Established and maintained appropriate systems for measuring necessary aspects of HR development
• Coordinated all the levels of interviews with the relevant managers including the salary negotiations
• Handled the recruitment negotiations on terms & conditions including renewal of agreements with consultants
and adding new efficient consultants
• Released the offer letters to selected candidates and guided them for a smooth joining process
• Coordinate with all departments to address recruitment needs.
• Acting as a first point of contact for anyone enquiring about a vacancy.
• Recruit employees through approved overseas agencies.
• Recruit employees locally through newspaper advertisements & recruitment agencies. Writing up of professional
adverts.
• Shortlist candidates for interviews, match them with the requirements, conduct preliminary interviews &
recommend to the management for further interviews based on skills and knowledge.
• Effectively negotiate & communicate offers to successful candidates.
• Writing up contracts, including terms and conditions
• Carrying out background and reference checks on prospective employees.
• Arranging for pre employment medical examinations
• Monitored the HR Departments general expenditure
• Prepare weekly, monthly recruitment status and activity reports.
• Conduct induction for the new hired staff.
6
• Look after personnel planning systems such as: Manpower Arrivals, Manpower Mobilization & Demobilization,
Manpower Transfer, Manpower Vacation etc.
• Prepare manpower inventory & distribution reports & revise job descriptions.
• Monitor and implement disciplinary actions & procedures.
• Handle leave schedule for all employees & arrange suitable replacements.
• Coordinate business travel services, visa requirements & hotel bookings.
• Prepare & settle end of benefits to the employees upon termination, resignation or reduction in force.
• Monitor surface transport arrangements including administration & control of drivers.
• Handle issues concerning vehicle registration, insurance renewals and insurance claims etc.
• Company Asset maintenance and purchase of any required assets to the company by inviting quotations,
comparing for the best deal and purchasing from the best available option after approval from the management.
• Since March 2008 – March 2010
Administration Supervisor
Crystal Gallery LLC, Dubai, U.A.E.
(Makers of Exquisite Genuine Handcut Crystalware Awards, Trophies and Gifts)
Website : www.crystalgallery.com
My Responsibilities includes:
 Office Administration
Supervision of Reception, Fax & Document Control, Office Driver, House Keeping, Office security & Facility maintenance
& Dispatch department.• Establishing and implementing office policies • Supervision of office security and
maintenance • Event management • Handle all issues related to DEWA & ETISALAT.
Doing necessary communications with suppliers, showrooms, malls and other general day-to-day issues
 Human Resource Support and Co-ordination
Handle insurance for staff • Arrange tickets for staffs • HR policies – establishment and implementation • Deal with
Employee Uniform, badges and ID cards • Handle Staff welfare, conduct staff parties, picnics, Co-ordinate catering
 Establishment & Maintenance
Attending maintenance & repair requests • Control of office equipments and maintenance • Office furniture –
purchase and issue • Control of electrical equipments / accessories and their maintenance - A/C, machineries,
automatic doors etc.
 Staff Accommodation
Arrange Staff Accommodation and provide necessary requirements in the accommodation • Supervise Repairing and
Maintenance works at Staff Accommodation.
 General Purchases
Handle all secondary raw materials purchase, Purchasing asset items like Office Tables, Chairs, Air-condition units,
Electrical Items, Telephone equipments, New Vehicles for the company, Handle all printing jobs and requirements of
computer stationeries.All other local and miscellaneous purchases as and when required.
 Dispatch Dept.
Handling deliveries to customers, assign drivers for deliveries and other outside jobs, Vehicle Repair & maintenance,
service, dealing with traffic dept. for any issue related to vehicle incl. vehicle registration renewal, traffic fines,
accidents.
6
• Since August 2006 – March 2008
Personal Assistant to the Chairman
Crystal Gallery LLC, Dubai, U.A.E.
(Makers of Exquisite Genuine Handcut Crystalware Awards, Trophies and Gifts)
Website : www.crystalgallery.com
My Responsibilities includes
 Organizing, preparing agendas for, and taking minutes of board meetings
 Maintaining custody of the records and important documents of the company which includes
filing of the documents also. Taking responsibility for the health and safety of employees and
managing insurance and property issues; Overseeing and renewing insurance cover for
employees, equipment and premises.
 Engaging in contractual agreements with suppliers and customers
 Managing office space and property and dealing with personnel administration
 Recruiting and training junior staff, and delegating work as required
 Arranging travel and accommodation
 Arranging both in-house and external events
 Organizing and storing paperwork, documents and computer-based information.
 Communicating on behalf of the Chairman with the concerned (Business & Personal)
January 2005 – August 2006
• Receptionist-cum-Secretary
Crystal Gallery LLC, Dubai, U.A.E.
(Makers of Exquisite Genuine Handcut Crystalware Awards, Trophies and Gifts)
Website : www.crystalgallery.com
My Responsibilities includes:
 Screening the calls and connecting to the extensions & taking messages for the Management & colleagues.
 Provision of high level administrative & secretarial support involving efficient handling of top & confidential
correspondence, management of document flow, attending visitors & directing various queries to relevant
departments.
 Sending & receiving couriers & mails.
 Sorting the post & giving it to the respective department.
 Reminding the Directors of their meetings.
 Greeting the customers on line & in person.
 Typing Introduction letter & mailing to the customers.
 Filing of personnel files given by the Directors.
 Typing of documents given by the management.
 Maintaining the data base of all the customers, suppliers & other important contacts.
 Checking of Internal & External Emails & replying.
 Fixing appointments with other companies for the management.
 Mailing of Greeting cards to the suppliers & customers on their related occasions.
 Sending & Receiving faxes.
 Hotel Booking & ticketing for the company guest from abroad.
 Organizing various meetings including preparation of supporting material & carrying out routine secretarial
functions including taking out the Agenda, Minutes and resolutions of the meeting.
 Effectively interfacing with business partners & clients.
6
 Negotiating effective corporate rates for national & international courier services.
 Resolving customer problems & ensuring provision of high-value added services for enhancing their
satisfaction level.
August 2001 – May 2004 Receptionist-cum-Secretary
Receptionist Cum Secretary
Winmann Tours & Travels – Navsari, Gujarat (INDIA)
My Responsibilities includes:
 Self-correspondence with clients
 Costing and preparation of proposals.
 Processing purchase orders with the principal
 Updating pending deliveries
 Maintaining filing system in a professional way
 Arranging appointments for Senior Personals
 Handling petty cash
 Maintaining confidential files
 Handling and distribution of incoming mails to the concerned personals
LANGUAGES: ( Read, Write, Speak)
 English
 Hindi
 Gujarati
SKILLS
 Good Administration skills
 Have the capacity to take responsibilities and work towards the organization goals effectively
 Have the capacity to mingle with people at any level
 Team building
 Analytical and problem solving skills
 Decision making skills
 Effective verbal, written and listening communications skills
 Computer skills including the ability to operate computerized word-processing programs at a highly
proficient level
 Stress management skills
 Time management skills
Personal Attributes:
 Honest & trustworthy
 Respectful
 Possess Cultural Awareness and sensitivity
 Flexible
 Demonstrate sound work ethics
EDUCATION:
 Certified Six Sigma Champion from International Six Sigma Institute, Zurich, Switzerland (2016)
6
 Certified Human Resource Professional from Blue Ocean Academy Dubai (2011)
 Bachelor of Commerce Degree from S.N.D.T University, Mumbai, Maharashtra India (2001)
 Diploma in Customs & Central Excise from National Institute of Export Management, Chennai , India
(2000)
 HSC from Gujarat Secondary Education Board Gandhinagar, Gujarat India (1997)
 SSC from Gujarat Secondary Education Board Gandhinagar , Gujarat India (1995)
PERSONAL DETAILS:
Date of Birth : 19th
August, 1979
Nationality : Indian
Gender : Female
Marital Status : Married
Passport Number : K8462105
Date of Issue : 26/02/2013
Date of Expiry : 25/02/2023
Place of Issue : Dubai
* Valid UAE Driving License

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Resume Kamal latest

  • 1. 6 KAMAL KASAD Dubai, U.A.E. Mobile: 055-8629574 E-mail: get.lotus@hotmail.com sadrikamal@yahoo.co.in OBJECTIVE: To strive at the top utilizing to the maximum my knowledge, skills and abilities. Enlighten my ideas in a challenging environment and to strengthen my career with esteemed organization of repute. TOTAL EXPERIENCE: 15 years / 10+ YEARS in Dubai & 4 Years in India CAREER HISTORY Since January 2012 till date Executive Assistant to the Managing Director Crystal Gallery LLC, Dubai, U.A.E. (Makers of Exquisite Genuine Handcut Crystal ware Awards, Trophies and Gifts) Website : www.crystalgallery.com My Main Responsibilities included: • Communication Liaison & Correspondence Manage the flow of information which included screening phone calls, open and sort mail, and summarize reports and memos that are received before passing the information to the Managing Director. Prepare self correspondence, emails and faxes as well as memorandums and other internal notices from the desk of the executive office. Arrange for outgoing mail and packages to be picked up by courier. Prepare confidential and sensitive documents under the advice of MD. • Schedule Management Responsible for scheduling travel, coordinate travel arrangements; prepares itineraries; compiles and maintains travel records, etc. Scheduling meetings, speaking engagements and making appointments. Maintaining diaries. Alert Managing Director about cancelations or new meetings. Prepare agenda for meetings, Takes and transcribes dictation. Relay directives, instructions and assignment to executives on behalf of Managing Director • Travel Scheduling the travel requirements for the MD according to his convenience & preference is a crucial part to manage with. Taking care of his visa arrangements, flight bookings, hotel bookings, land transportation during his travel , etc. All bookings were to be made prior to his departure in order to avoid any inconvenience to him and an itinerary was to be made available for his ready reference. • Meetings Scheduling the periodic meetings of the personals with the MD and also taking care of the his meetings with VIP customers and other business related individuals. Arrange conference rooms if meetings are set up outside the office premises. Prepare agendas and make arrangements for committee, board, and other meetings. Compile, transcribe, and distribute minutes of meetings. Accompanying MD in the meetings to note down the minutes of the meetings, take dictations, etc.
  • 2. 6 • Information Preparation Preparing and formatting information for internal and external distribution which include writing letters and memos, creating computerized presentations, writing reports, transcribing dictation, editing, proofreading and other information preparation duties. Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors. • Records Management Maintaining company records of important, legal & confidential company documents ,managed data in both electronic and paper filing systems. Ensuring that the company is in compliance with all applicable record-keeping requirements. Records & strong communications are considered as our strengths. • Book-Keeping Maintaining log of all the transaction done for MD's personal or official purpose and filing them in the respective files and thereby creating an immaculate book keeping record. All his transaction in the bank account were monitored and a note was put against each transaction so that there is no mistake in the book of accounts. • Office Management Office management duties involved overseeing the work of clerical and other administrative employees, as well as making sure that everything is in place for the office to function smoothly. Coordinate and direct office services, such as records and budget preparation, personnel, and housekeeping, in order to aid executives. Tasks included keeping up with office supply inventory ,supervising the reception department and keeping a check on the working condition of company day to day use assets. Set up and oversee administrative policies and procedures for offices and organizations. Review operating practices and procedures in order to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures. • Renewals & Negotiations Taking care of MD's personal & company vehicle's insurance and registration renewals , periodic services and accident repairs with the agency / garage repair whatever applicable. Negotiating for the lease renewals of the retail showrooms, Head office premises, staff accommodation, etc upon their expiry. Responsible for the Group Life Insurance policy renewal and periodic addition and deletion of the staff to the policy, submission of claims to the insurance company in case of any injury to any staff during working hours. Other job responsibilities taken care of are listed below: • Book keeping of MD's personal bank and credit card accounts. Was given access to his personal accounts in order to make any utility payments online. Taking care of timely credit card payments as and when they are due. • Responsible for paying of his residence utility bill. • Taking care of MD's personal properties (investments) in UAE and India. Looking after the payment of their service fees, annual lease contract renewals with the tenants, maintenance of the properties, coordinating with the service providers for the maintenance contracts, taking permission from the developers in order to make any changes to the existing property and many more to add to the list. • Advertising for the rent or sale of MD's properties and liaison with the real estate agents and the buyers or the tenants and finalizing the deal - best suiting the MD, considering and taking care that he is not at a loss in the deal. • Preparing daily reports for the investments made by the MD in order for him to compare the change in market trend. • Sending Greetings & Best Wishes messages to MD's Business Associates on their Birthdays, New Years, etc
  • 3. 6 Since March 2010 - January 2012 HR & Administration Supervisor Crystal Gallery LLC, Dubai, U.A.E. (Makers of Exquisite Genuine Handcut Crystal ware Awards, Trophies and Gifts) Website : www.crystalgallery.com My Responsibilities includes: • Report directly to the Human Resource Manager in day to day HR activities of the company. • Handle complete administration and management of Human Resource Department which includes staff selection, training, development, welfare, salary, compensation, promotions, employees’ internal transfers, performance management & health-safety-security • Handle selection, recruitment, payrolls and training of new staff. Maintain reports on new recruits, staff and arrange accommodation, in short coordinating full employee life cycle. • Formulate and implement human resource policies and procedures. Prepare new and existing employees personal information, track their attendance & time off, compile salary & termination information & benefits programs. To store employee information confidentially & accurately in secured files & computer systems. • Review personnel evaluation forms and put forth remarks to the senior management. • Manage company’s health services; insurance for employees, premises insurance, retail showrooms, head office, etc • Arrange medical care of employees; approve invoices-employee sick leave recommended by physicians. Upkeep employees leave records. Keep a check on employees working hours as per company policy. • Liaise with Government Authorities, completing all formalities related to visa, health card, immigration, economic department and municipality. • Prevent and resolve labour disputes, legal associated grievances, etc. • In-charge of all employees’ passport and coordinate with PRO for visa process. Coordinating with PRO to maintain balance of different nationalities of employees to ensure that the company holds place in good category with Ministry to Labour. • Arrange accommodation and hotel reservation for company’s senior personnel. • Follow up with HR Team for updating data in the system and other day to day activities. • Planned, developed and implemented strategy for HR management and development including recruitment and selection policy/practices, discipline, grievance, counseling, pay and conditions, contracts, training and development, succession planning, morale and motivation, culture and attitude development, performance appraisal and quality management issues • Established and maintained appropriate systems for measuring necessary aspects of HR development • Coordinated all the levels of interviews with the relevant managers including the salary negotiations • Handled the recruitment negotiations on terms & conditions including renewal of agreements with consultants and adding new efficient consultants • Released the offer letters to selected candidates and guided them for a smooth joining process • Coordinate with all departments to address recruitment needs. • Acting as a first point of contact for anyone enquiring about a vacancy. • Recruit employees through approved overseas agencies. • Recruit employees locally through newspaper advertisements & recruitment agencies. Writing up of professional adverts. • Shortlist candidates for interviews, match them with the requirements, conduct preliminary interviews & recommend to the management for further interviews based on skills and knowledge. • Effectively negotiate & communicate offers to successful candidates. • Writing up contracts, including terms and conditions • Carrying out background and reference checks on prospective employees. • Arranging for pre employment medical examinations • Monitored the HR Departments general expenditure • Prepare weekly, monthly recruitment status and activity reports. • Conduct induction for the new hired staff.
  • 4. 6 • Look after personnel planning systems such as: Manpower Arrivals, Manpower Mobilization & Demobilization, Manpower Transfer, Manpower Vacation etc. • Prepare manpower inventory & distribution reports & revise job descriptions. • Monitor and implement disciplinary actions & procedures. • Handle leave schedule for all employees & arrange suitable replacements. • Coordinate business travel services, visa requirements & hotel bookings. • Prepare & settle end of benefits to the employees upon termination, resignation or reduction in force. • Monitor surface transport arrangements including administration & control of drivers. • Handle issues concerning vehicle registration, insurance renewals and insurance claims etc. • Company Asset maintenance and purchase of any required assets to the company by inviting quotations, comparing for the best deal and purchasing from the best available option after approval from the management. • Since March 2008 – March 2010 Administration Supervisor Crystal Gallery LLC, Dubai, U.A.E. (Makers of Exquisite Genuine Handcut Crystalware Awards, Trophies and Gifts) Website : www.crystalgallery.com My Responsibilities includes:  Office Administration Supervision of Reception, Fax & Document Control, Office Driver, House Keeping, Office security & Facility maintenance & Dispatch department.• Establishing and implementing office policies • Supervision of office security and maintenance • Event management • Handle all issues related to DEWA & ETISALAT. Doing necessary communications with suppliers, showrooms, malls and other general day-to-day issues  Human Resource Support and Co-ordination Handle insurance for staff • Arrange tickets for staffs • HR policies – establishment and implementation • Deal with Employee Uniform, badges and ID cards • Handle Staff welfare, conduct staff parties, picnics, Co-ordinate catering  Establishment & Maintenance Attending maintenance & repair requests • Control of office equipments and maintenance • Office furniture – purchase and issue • Control of electrical equipments / accessories and their maintenance - A/C, machineries, automatic doors etc.  Staff Accommodation Arrange Staff Accommodation and provide necessary requirements in the accommodation • Supervise Repairing and Maintenance works at Staff Accommodation.  General Purchases Handle all secondary raw materials purchase, Purchasing asset items like Office Tables, Chairs, Air-condition units, Electrical Items, Telephone equipments, New Vehicles for the company, Handle all printing jobs and requirements of computer stationeries.All other local and miscellaneous purchases as and when required.  Dispatch Dept. Handling deliveries to customers, assign drivers for deliveries and other outside jobs, Vehicle Repair & maintenance, service, dealing with traffic dept. for any issue related to vehicle incl. vehicle registration renewal, traffic fines, accidents.
  • 5. 6 • Since August 2006 – March 2008 Personal Assistant to the Chairman Crystal Gallery LLC, Dubai, U.A.E. (Makers of Exquisite Genuine Handcut Crystalware Awards, Trophies and Gifts) Website : www.crystalgallery.com My Responsibilities includes  Organizing, preparing agendas for, and taking minutes of board meetings  Maintaining custody of the records and important documents of the company which includes filing of the documents also. Taking responsibility for the health and safety of employees and managing insurance and property issues; Overseeing and renewing insurance cover for employees, equipment and premises.  Engaging in contractual agreements with suppliers and customers  Managing office space and property and dealing with personnel administration  Recruiting and training junior staff, and delegating work as required  Arranging travel and accommodation  Arranging both in-house and external events  Organizing and storing paperwork, documents and computer-based information.  Communicating on behalf of the Chairman with the concerned (Business & Personal) January 2005 – August 2006 • Receptionist-cum-Secretary Crystal Gallery LLC, Dubai, U.A.E. (Makers of Exquisite Genuine Handcut Crystalware Awards, Trophies and Gifts) Website : www.crystalgallery.com My Responsibilities includes:  Screening the calls and connecting to the extensions & taking messages for the Management & colleagues.  Provision of high level administrative & secretarial support involving efficient handling of top & confidential correspondence, management of document flow, attending visitors & directing various queries to relevant departments.  Sending & receiving couriers & mails.  Sorting the post & giving it to the respective department.  Reminding the Directors of their meetings.  Greeting the customers on line & in person.  Typing Introduction letter & mailing to the customers.  Filing of personnel files given by the Directors.  Typing of documents given by the management.  Maintaining the data base of all the customers, suppliers & other important contacts.  Checking of Internal & External Emails & replying.  Fixing appointments with other companies for the management.  Mailing of Greeting cards to the suppliers & customers on their related occasions.  Sending & Receiving faxes.  Hotel Booking & ticketing for the company guest from abroad.  Organizing various meetings including preparation of supporting material & carrying out routine secretarial functions including taking out the Agenda, Minutes and resolutions of the meeting.  Effectively interfacing with business partners & clients.
  • 6. 6  Negotiating effective corporate rates for national & international courier services.  Resolving customer problems & ensuring provision of high-value added services for enhancing their satisfaction level. August 2001 – May 2004 Receptionist-cum-Secretary Receptionist Cum Secretary Winmann Tours & Travels – Navsari, Gujarat (INDIA) My Responsibilities includes:  Self-correspondence with clients  Costing and preparation of proposals.  Processing purchase orders with the principal  Updating pending deliveries  Maintaining filing system in a professional way  Arranging appointments for Senior Personals  Handling petty cash  Maintaining confidential files  Handling and distribution of incoming mails to the concerned personals LANGUAGES: ( Read, Write, Speak)  English  Hindi  Gujarati SKILLS  Good Administration skills  Have the capacity to take responsibilities and work towards the organization goals effectively  Have the capacity to mingle with people at any level  Team building  Analytical and problem solving skills  Decision making skills  Effective verbal, written and listening communications skills  Computer skills including the ability to operate computerized word-processing programs at a highly proficient level  Stress management skills  Time management skills Personal Attributes:  Honest & trustworthy  Respectful  Possess Cultural Awareness and sensitivity  Flexible  Demonstrate sound work ethics EDUCATION:  Certified Six Sigma Champion from International Six Sigma Institute, Zurich, Switzerland (2016)
  • 7. 6  Certified Human Resource Professional from Blue Ocean Academy Dubai (2011)  Bachelor of Commerce Degree from S.N.D.T University, Mumbai, Maharashtra India (2001)  Diploma in Customs & Central Excise from National Institute of Export Management, Chennai , India (2000)  HSC from Gujarat Secondary Education Board Gandhinagar, Gujarat India (1997)  SSC from Gujarat Secondary Education Board Gandhinagar , Gujarat India (1995) PERSONAL DETAILS: Date of Birth : 19th August, 1979 Nationality : Indian Gender : Female Marital Status : Married Passport Number : K8462105 Date of Issue : 26/02/2013 Date of Expiry : 25/02/2023 Place of Issue : Dubai * Valid UAE Driving License