1. CHYMUND PARAYNO ARCEGA
AL SATWA, DUBAI, UAE 050-3792755
E-MAIL ADDRESS: mund200096@yahoo.com.ph
Objective:
To seek employment in an organization that provides maximum professional and
personal growth and to be able to work in a multi-cultural environment that will give
me opportunity to utilize my skill and technical know-how specialized in customer
service.
• Computer literacy in all Microsoft Office packages especially in Word, Excel,
Outlook and internet application browsing;
• Excellent ability in dealing with different level of peoples;
• Graduated with Bachelor of Elementary Education;
• Work Experiences and Responsibilities with ( Teller /cashier, customer service,
document controller, teacher and sales agent) ;
• Proven as team leader and can manage pressure work with timetable.
Teller
Sharaf Exchange
Airport T2 Dep. Branch Dubai Uae
January 10,2012 - onwards
• Buy and sell foreign currency.
• Remit money to International bank accounts mainly Euro,GBP,USD and other
currencies using casmex.
• Doing bulk transactions from companies.
• Handling bulk cash and accepting cheque transactions.
• Operating instant Money Transfer systems - Western Union, Trans-Fast, Xpress
Money, international Money Express, I Remit, Himal Remit, Instant Cash, Speed
Remit, leader money transfer, coinstar, and mobile money transfer thru
ezetop.
• Handling credit card bill payments & credit card cash withdrawal
• Accepting WPS company salaries and file uploading to the WPS system.
• Accepting bill payments for TFC and other tv channels thru Eurostar.
• Supervision of other tellers, end of the day tallying till cash and authorization.
• Maintain daily limit of cash inside the branch.
• Handling petty cash.
• Handling Customers Complaints and Enquiry.
BRIEF PROFILE
WORK EXPERIENCE AND JOB FUNCTION

2. Customer Service Officer & Cashier
Emirates International Exchange
Satwa Branch,Dubai,UAE
Nov.31 2008 – December 24, 2011
• EMPLOYEE OF THE MONTH (AUGUST 2011)
• Buying and Selling of all foreign currencies. Handling cash and cash
transactions like foreign and local currencies.
• Accepting and processing cheques and tallying security forms. Well
experienced with customer complaints related remittances and expedite
them to credit their account. Well experienced with compliances of Money
Laundering procedures for Exchange house and knowledge in all products of
the company.
• Issuing demand drafts, mail transfers, telex transfers to almost all leading
banks in Philippines, India, Bangladesh, Sri Lanka and etc.
• Responsible for Western Union Money Transfer.
• Worked & interacted with top SBI (State Bank of India) officials.
• Provide suitable training to new staffs.
• Handling customers with special needs & their complaints.
• Opening new accounts with almost all leadings banks in Philippines and India.
• Following up of customer complaints.
• Responsible for daily cash deposit to bank.
• Using COBOL software through SYMEX (Systematic Money Exchange) & also
using Microsoft office software.
• Handling WPS salary disbursement for various companies.
Volunteered Sped Teacher
Naga City SPED Centre
Naga City, Philippines
November 18,2007-March 26,2008
• Give assistance to the principal and to students with special needs.
• Substituted teaching in level I, II, and III if there are meetings/seminars the
class adviser.
• Prepare the questionnaires for the monthly test of the students and other
activities.
• In-charge with daily time records of other teachers and the students as well
as.
• Offer tutorials for self -help skill.
• Perform other duties and responsibilities was assigned by the principal, i.e.,
being a nurse aide, a parent, a friend, a teacher, and others.
• Prepare materials needed in a day -to-day activities and lessons.
Government Employee
Document Controller (Proficient in MS Office)
Provincial Engineer's Office
Capitol Complex, Cadlan Pili,
Camarines, Philippines
November 2, 2006 – May 26, 2008
• Assist and handle numerous transactions as well as process, encode, file and
retrieve data; prepare monthly and quarterly reports to the Governor; provide
appropriate information and general assistance, extend service and support
in person.

3. • Monitor office supply and other amenities to alleviate insufficiency. Input
document data into the standard registers ensuring that the information is
accurate and up to date.
• Typing of site documents, and follow up of all the site needs
• Maintain updated records of all approved documents and drawings and
their distribution clearly. Maintain the documents and drawings in the
Document Control office under safe custody without any damage or
deterioration with easy traceability.
• Sort and distribute office mail, copy and circulate agendas and other
information.
• Make sure that controlled copies of latest approved documents and
drawings are given to the appropriate staff, subcontractors and suppliers as
applicable. Arranged and managed the daily activities of the Area Engineer
and Engineers.
• Receive, screen and route phone calls and take a messages as when
required; book and track couriers.
Service Crew and Cashier
Burger Machine, Fast Food Chain, Naga City Branch
Naga City, Philippines
April 2005 - June 2005
• Responsible in outlet assigned and for inventory of food & beverages supply.
• In-charge in cash machine and remit the income of the outlet to the
collector's assigned.
• Prepare, cook, and serve the order of the customers properly.
• Maintain cleanliness of the outlet's assigned.
• Receives delivery goods or products and coordinate with a supplier.
Sale’s Agent
DXN International Private LTD.
Naga City Branch, Philippines
August, 2007 – Onwards
• Buy and sell the products of the company.
• Maintain target sale or quota to get commission and other incentives.
• Recruit and encourage qualify person to become member of the
company.
• House to house selling items of the company.
Educational Background: College Bachelor of Elementary Education
Training / Seminars Attended:
English Proficiency Program (EPP) and Medical Transcription (MT)
(CALL CENTER AGENT)
Personal Background:
Sex Male
Date of Birth 18 February 1984
Citizenship Filipino
Status married
Visa Status employment visa
Visa Expiration 12/2017
Language Filipino, English