This presentation highlights the latest research into the emotional intelligence differences between three direct patient care nurse groups, from different cultures - Saudi, Phillipino and Western.
This power point presentation is on Carl Rogers theory of personality. This ppt would be helpful for both UG and PG students and is developed to fulfill the objective of curriculum.
The darker side of ethics and morality in psychotherapy.pptxJohn Gavazzi
The presentation highlights those areas in psychotherapy and ethics that we cannot see. These phenomena include emotions, decision-making skills, biases, personal values, and other non-conscious processes in the therapeutic dynamic.
Ethics and Skills for Psychologist as Supervisor: Post-Doctoral Supervision i...John Gavazzi
This is the third in a 3-part series to help psychologists obtain requisite continuing education to function as a post-doctoral supervisor in Pennsylvania
As of December 15, 2015, psychologists acting as post-doctoral supervisors must complete either doctoral-level university coursework on supervision or 3 hours of continuing education on supervision.
This program may be helpful for post-doctoral supervisees to understand the supervision process.
Ethics and Skills for Psychologist as Supervisor: Post-Doctoral Supervision i...John Gavazzi
This is the second in a 3-part series to help psychologists obtain requisite continuing education to function as a post-doctoral supervisor in Pennsylvania
As of December 15, 2015, psychologists acting as post-doctoral supervisors must complete either doctoral-level university coursework on supervision or 3 hours of continuing education on supervision.
This program may be helpful for post-doctoral supervisees to understand the supervision process.
This power point presentation is on Carl Rogers theory of personality. This ppt would be helpful for both UG and PG students and is developed to fulfill the objective of curriculum.
The darker side of ethics and morality in psychotherapy.pptxJohn Gavazzi
The presentation highlights those areas in psychotherapy and ethics that we cannot see. These phenomena include emotions, decision-making skills, biases, personal values, and other non-conscious processes in the therapeutic dynamic.
Ethics and Skills for Psychologist as Supervisor: Post-Doctoral Supervision i...John Gavazzi
This is the third in a 3-part series to help psychologists obtain requisite continuing education to function as a post-doctoral supervisor in Pennsylvania
As of December 15, 2015, psychologists acting as post-doctoral supervisors must complete either doctoral-level university coursework on supervision or 3 hours of continuing education on supervision.
This program may be helpful for post-doctoral supervisees to understand the supervision process.
Ethics and Skills for Psychologist as Supervisor: Post-Doctoral Supervision i...John Gavazzi
This is the second in a 3-part series to help psychologists obtain requisite continuing education to function as a post-doctoral supervisor in Pennsylvania
As of December 15, 2015, psychologists acting as post-doctoral supervisors must complete either doctoral-level university coursework on supervision or 3 hours of continuing education on supervision.
This program may be helpful for post-doctoral supervisees to understand the supervision process.
Social Media, Ethics and Professional EducationJohn Gavazzi
This is my portion of a presentation at the American Psychological Association's convention in Toronto in 2015. In it, I review: the importance of social media for your professional mission, learn how to enhance online education, and creating professional versus personal boundaries on the internet. The talk focuses on the use of Twitter, podcasting, YouTube, and Blogger/WordPress.
From Psychological point of view guidance and counselling are needed because no individual can succeed in all situations or activities of life. For example, all students cannot do well in science courses. Only those who have an aptitude for scientific studies can succeed. Success in every situation or activity of life is determined by certain abilities and skills. Researches in Psychology have revealed that there are found marked differences among individuals with regard to these abilities, aptitudes, interests and skills. Everyone cannot do everything with equal efficiency.
Although the study of emotional intelligence is no longer a new topic, many people are still unaware of what EI is. This presentation provides clarification on the subject of emotional intelligence and includes several easy to understand definitions.
Social Media, Ethics and Professional EducationJohn Gavazzi
This is my portion of a presentation at the American Psychological Association's convention in Toronto in 2015. In it, I review: the importance of social media for your professional mission, learn how to enhance online education, and creating professional versus personal boundaries on the internet. The talk focuses on the use of Twitter, podcasting, YouTube, and Blogger/WordPress.
From Psychological point of view guidance and counselling are needed because no individual can succeed in all situations or activities of life. For example, all students cannot do well in science courses. Only those who have an aptitude for scientific studies can succeed. Success in every situation or activity of life is determined by certain abilities and skills. Researches in Psychology have revealed that there are found marked differences among individuals with regard to these abilities, aptitudes, interests and skills. Everyone cannot do everything with equal efficiency.
Although the study of emotional intelligence is no longer a new topic, many people are still unaware of what EI is. This presentation provides clarification on the subject of emotional intelligence and includes several easy to understand definitions.
What's Your Emotional Intelligence Quotient- EQ? Includes the Nature of Emotions, Importance of Emotional Intelligence, What are YOUR moods and emotions?http://www.lynboyer.net/?page_id=1940
Post: http://verovera78.tumblr.com/post/127069331673/innovar-es-el-coraz%C3%B3n-de-agile
Presentación para una charla dada en el Agile Nights de agosto 18.
Whether you're a multi-national enterprise, a local deli or a mah-jong meetup, the proliferation of social network services like Twitter have created an expectation that you interact with your customers, users and followers. There's an expectation to connect rather than broadcast. We've been hearing this over and over this morning - you are a brand. And as a brand you are expected to interact with your audience like a person would interact with others. You need to engage in conversations, provide and receive feedback, network, create hype, and do all this in a timely manner.
But how can we be expected to interact with an ever growing and diverse group of people when we can't really "see" them?
Design thinking: "Pensando con las manos"Verónica Vera
Presentación guía para el Taller que hicimos con https://twitter.com/Crilli8 y https://twitter.com/andresjcm sobre Design Thinking.
Ver blog post: http://verovera78.tumblr.com/post/89454337843/design-thinking-empatizar-idear-prototipar
Introduction to Social Psychology
I used local and foreign books. Some concepts are not mentioned here in my slides but will be discussed during our session.
If you want to know the resources feel free to comment below.
Personality. To understand a buyer needs and convert them into customers is the main purpose of the consumer behavior study. ... Personality signifies the inner psychological characteristics that reflect how a person reacts to his environment. Personality shows the individual choices for various products and brands.
Defining GiftedThere are many definitions of giftedness, none of.docxrobert345678
Defining Gifted
There are many definitions of giftedness, none of which are universally agreed upon. Depending on the context, definitions often guide and influence key decisions in schools such as determining the eligibility and criteria for gifted education programs and services, what areas of giftedness will be addressed (e.g., specific abilities in a subject area such as math), and when the services will be offered.
Children who are gifted are defined as those who demonstrate an advanced ability or potential in one or more specific areas when compared to others of the same age, experience or environment. These gifted individuals excel in their ability to think, reason and judge, making it necessary for them to receive special educational services and support to be able to fully develop their potential and talents.
Gifted children come from all different racial and ethnic backgrounds, as well as economic status. While no two gifted children are the same, many share common
gifted characteristics and traits
Traits of Giftedness
No gifted individual is exactly the same, each with his own unique patterns and traits. There are many traits that gifted individuals have in common, but no gifted learner exhibits traits in every area. This list of traits may help you better understand whether or not your child is gifted.
Cognitive
Creative
Affective
Behavioral
Keen power of abstraction
Interest in problem-solving and applying concepts
Voracious and early reader
Large vocabulary
Intellectual curiosity
Power of critical thinking, skepticism, self-criticism
Persistent, goal-directed behavior
Independence in work and study
Diversity of interests and abilities
Creativeness and inventiveness
Keen sense of humor
Ability for fantasy
Openness to stimuli, wide interests
Intuitiveness
Flexibility
Independence in attitude and social behavior
Self-acceptance and unconcern for social norms
Radicalism
Aesthetic and moral commitment to self-selected work
Unusual emotional depth and intensity
Sensitivity or empathy to the feelings of others
High expectations of self and others, often leading to feelings of frustration
Heightened self-awareness, accompanied by feelings of being different
Easily wounded, need for emotional support
Need for consistency between abstract values and personal actions
Advanced levels of moral judgment
Idealism and sense of justice
Spontaneity
Boundless enthusiasm
Intensely focused on passions—resists changing activities when engrossed in own interests
Highly energetic—needs little sleep or down time
Constantly questions
Insatiable curiosity
Impulsive, eager and spirited
Perseverance—strong determination in areas of importance
High levels of frustration—particularly when having difficulty meeting standards of performance (either imposed by self or others)
Volatile temper, especially related to perceptions of failure
Non-stop talking/chattering
Source: Clark, B. (2008).
Growing up gifted (7th ed.) Upper Saddle .
Acetabularia Information For Class 9 .docxvaibhavrinwa19
Acetabularia acetabulum is a single-celled green alga that in its vegetative state is morphologically differentiated into a basal rhizoid and an axially elongated stalk, which bears whorls of branching hairs. The single diploid nucleus resides in the rhizoid.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
Safalta Digital marketing institute in Noida, provide complete applications that encompass a huge range of virtual advertising and marketing additives, which includes search engine optimization, virtual communication advertising, pay-per-click on marketing, content material advertising, internet analytics, and greater. These university courses are designed for students who possess a comprehensive understanding of virtual marketing strategies and attributes.Safalta Digital Marketing Institute in Noida is a first choice for young individuals or students who are looking to start their careers in the field of digital advertising. The institute gives specialized courses designed and certification.
for beginners, providing thorough training in areas such as SEO, digital communication marketing, and PPC training in Noida. After finishing the program, students receive the certifications recognised by top different universitie, setting a strong foundation for a successful career in digital marketing.
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
National Culture trends within emotional intelligence - Nursing Group Research Findings
1. Desmond Williams
Executive Consultant to the Chief Operating Officer KFSHRC (Gen. Org.)
Jeddah Branch
5th March 2014
CULTURAL ASPECTS OF EMOTIONAL INTELLIGENCE
A Research Study of three Culturally Distinct Nursing Groups, in a Saudi Arabian Tertiary
Hospital.
2. • Dr. Tariq Linjawi
• Dr. Sandy Lovering
• Dr. Estelle Bester
• Dr. Bakr Bin Sadiq
• Dr. Margareta Sjolund
• Mr. Wael Sherbini
• And most importantly…
…THE 60 RESEARCH PARTICIPANTS!
Acknowledgements
3. • The Research Concept & Overview
Context, Culture and Research Motivation
• Methodology and Methods
• So what are the results, what do they tell us?
The Similarities and Differences between the chosen cultures
• What can we conclude about the research?
How does a Culturally Intelligent direct patient care Nurse look like in KFSHRC-J?
To what degree are Western “Best Practice” behaviours suitable for KFSHRC-J?
Possible Organizational applications
What messages does this research reinforce?
Contents
4. Required for a Masters Degree in International Management, with a Healthcare Specialisation.
A hospital approved and funded management research project.
Completed over 6 months.
• The Research Concept & Overview – Context
5. The term emotional intelligence was officially coined in 1989 by Salovey and Mayer.
Based on a threshold level of IQ.
Emotional Intelligence/Quotient is “the capacity for recognizing our own feelings and those of
others, for motivating ourselves, and for managing emotions well in ourselves and in our
relationships. Emotional intelligence describes abilities distinct from, but complementary to,
academic intelligence.” - Daniel Goleman (1998)
http://atrium.haygroup.com/ww/video/video_popup.aspx?id=1What_is_Emotional_Intelligence_48
0x360.flv&sc=y
• The Research Concept & Overview – What is Emotional Intelligence? (EI)
6. Culture can be defined as a ‘pattern of values,
attitudes and beliefs that impact on the
behaviour of a set of individuals within a given
region’ (Hofstede 1985, cited in Ronen & Shenkar 2001).
But values, beliefs and ethics are different across
cultures…
Therefore it means the ability to modify
one’s/behaviour to that of a divergent culture.
(Hofstede & Minkov)
Essentially, Emotional Intelligence enables
someone to adapt behaviour to suit a divergent
culture.
• The Research Concept & Overview - What does Emotional Intelligence in a
Cultural context mean?
Hofstede’s Overview of National Cultures
http://geert-hofstede.com/countries.html
7. ‘Cultural values are most
positively associated with
emotions, with attitudes then
behaviour following
thereafter.’ (Taras, Kirkman & Steel, 2010)
Adaptation stress - more so
with divergent culture types.
4 acculturation types:
Integration, Assimilation,
Separation and
Marginalisation.
The Research Concept &
Overview - What does the
existing research in this
area say?
10%
90%
8. 1st time this type of research has been undertaken in the Middle East.
Improving our understanding of different cultural nurse behavioural preferences
allows for:
A mitigation of acculturation stress – If part of an induction for example.
More effective Leadership Development/Recruitment interventions.
Better cross cultural understanding of behaviour.
60 Nurse participants gain a better insight into themselves.
To “unfreeze” the western concept of “best practice” management.
• The Research Concept & Overview -Why bother doing management research in
this area, what’s the benefit?
9. 1. Are there any EI correlations between three distinct cultural groups in a Saudi Arabian
tertiary hospital? – Saudi, Filipino & Western (US/Canada/EU/S.Africa/NZ).
2. To what degree are Western “best practice” behaviours are relevant with the Arabic
culture in the hospital environment?
• The Research Concept & Overview – What are the relevant research questions?
10. Methods
60 Direct Patient care nurses, all
female, no age preference,
Presentations, email,
advertising and visiting wards to
recruit participants.
For each participant:
Consent form Completion
Psychometric Assessment –
EQi2.0 (35 Minutes)
Follow up meeting (40-50
minutes)
Methodology
Exploratory, descriptive management
research, using a mixed method
approach.
Quantitative element to cater for
positivist considerations
Qualitative element to cater for social
constructivist considerations.
• Methodology and Methods
Cross-Validation
11. Research Standards
Institutional Review Board (IRB)
approved.
University of Liverpool, England.
Nursing Research Council approved.
Detailed Consent form & F.A.Q. x 60
staff.
• Methodology and Methods - Research Standards & Researcher
Credentials
Researcher Credentials
Certified psychometric assessor,
(Level A&B) – British Psychological
institute (2001).
Certified EI Assessor for the EQi2.0
tool.
US National Institute of Health
(NIH), certified for Ethical Human
research.
12. • Emotional Expression
• Interpersonal Relationships
• Empathy
• Social Responsibility
These were the behaviours where significant
similarities between the three cultural groups
occurred.
Self Regard
Self-Actualisation
Emotional Self Awareness
Emotional Expression
Assertiveness
Independence
Interpersonal Relationships
Empathy
Social Responsibility
Problem Solving
Reality Testing
Impulse Control
Flexibility
Stress Tolerance
Optimism
Happiness
These were the behaviours assessed
• What are the results and what do they tell us?
Interpersonal
Composite
13. EMOTIONAL EXPRESSION
Seems calm & collected, may
seem unaffected by Stressors but
also appears withdrawn.
Very easily expresses herself. An
open book. People know where
they stand but can be overly
expressive also.
= Saudi
= Filipino
= Western
= Average
Comfortable in expressing emotions, either verbally or non
verbally. Is able to find the most appropriate way of
expressing most emotions (e.g. Anger, Appreciation,
Empathy) in an appropriate way.
• What are the results and what do they tell us?
14. INTERPERSONAL COMPOSITE
= Saudi
= Filipino
= Western
= Average
Interpersonal Relationships
Empathy
Social Responsibility
Interpersonal Relationships – Generally seeks new relationships, yet maintains existing ones. Understands nature of interpersonal cooperation.
In unfamiliar/uncomfortable situations may be more hesitant.
Empathy – you are “tuned in” to how others are feeling. You generally care about the thoughts and feelings of others as much as you do your
own. In times of stress or moments of defensiveness, more likely to adopt a less empathic approach, possibly arguing your position without
considering the needs of others.
Social Responsibility – are socially conscious and generally concerned with others’ well-being. See yourself as part of your team, your
organization, and your community. Generally feels a sense of fulfillment from helping others.
• What are the results and what do they tell us?
15. Assertiveness
Independence
Problem Solving
Reality Testing
Stress Tolerance
Happiness
These were the behaviours where statistically*
significant differences occurred
(*i.e. that generated P-value of ≥0.05)
These were the behaviours assessed
Self Regard
Self-Actualisation
Emotional Self Awareness
Emotional Expression
Assertiveness
Independence
Interpersonal Relationships
Empathy
Social Responsibility
Problem Solving
Reality Testing
Impulse Control
Flexibility
Stress Tolerance
Optimism
Happiness
• What are the results and what do they tell us?
16. ASSERTIVENESS
• What are the results and what do they tell us?
Team thinking… Consultative
Inclusive…Collaboration
Self reliant in making
decisions… confident
…decisive…self determined
Preference for collaboration,
awareness that too
much/inappropriate
assertiveness would upset
the delicate relationship
balance. Sometimes favours
social/ward cohesion over
decisiveness.
Finds it easy to express
herself, although sometimes
not directly. Not controlled
or shy. Is assertive, but has
a tendency to use the social
landscape or informal
organisation to
communicate this
assertiveness.
Is seen as not being overly
controlled or shy. Self
directed. Sometimes
perceived as being slightly
too assertive for this
particular cultural context.
Strong tendency towards
assertive patient advocacy
Saudi’s and Filipino see this
group “go to” group in this
regard.
= Saudi
= Filipino
= Western
17. INDEPENDENCE
• What are the results and what do they tell us?
Prefers high levels of support and
protection. Loyal and is good at
following a clear structure. Defers to
others, often uncertain of own ideas.
Relies on own judgment, strong
perception in own ability. May
sometimes conflict with the group
“norm” behaviour.
Loyal to the organisation
and puts her trust in the
protective & supportive
aspects of the organisation.
Lets the group make final
decisions. Contributes to
social cohesion.
Has a strong affiliation
towards the social matrix.
Sometimes defers own
opinion to that of the group.
Will not directly challenge
seniors or those in authority,
even tough there may be a
strong reason to do so.
Anti-bureaucratic. Dislikes
limited professional
autonomy . Relatively
strong tendency towards
‘fresh thinking’, which
maybe deemed as
sometimes controversial.
= Saudi
= Filipino
= Western
18. PROBLEM SOLVING
• What are the results and what do they tell us?
Intuitive problem solver, rather than
methodical. Sees the potential of many
solutions and enjoys exploring these
solutions. May jump into solution
Systematic, Methodical.
Gather information first.
Weights up pros and cons
Engages “gut feeling” and a
strong intuitive sense of
what a solution might be.
Prefers to solve a problem
with much input from
others, not overly reliant on
systematic methods to
arrive at a solution.
Strong evidenced -based
perspective. Relies on
logical deduction and
favours less subtle nuance.
= Saudi
= Filipino
= Western
19. Reality Testing
• What are the results and what do they tell us?
Tends to be more abstract.
May display vision and be
able to look at things from a
unique perspective
Realistic, can assess life
situations more easily.
Values an abstract view in
the creation of a vision
whilst understanding the
possibilities and realities of
a given situation.
Is “tuned “into the
environment and has a
practical understanding of
life situations. Sometimes
sees things in black and
white.
Grounded, understands
what is possible and not
possible. Reads the
environment accurately.
= Saudi
= Filipino
= Western
20. STRESS TOLERENCE
• What are the results and what do they tell us?
Will think through potential stressors
and vocalise them. May find it difficult to
face unpleasant things. May be more
reactive than others. Often will be the
first to flag an issue.
Very calm in a crisis. Calms
others by being calm. May be
perceived by others as not
having a sense of urgency.
May react later than others.
Is perhaps not used to
“normal” stressful
situations and therefore
has not built up similar
coping mechanisms to
others. The role of the
family “shielding stress”
from females, may be
contributory from a cultural
perspective.
Is comfortable in most
stressful situations. Has well
defined mechanisms to deal
with this stress. Cultural
stress mitigators are derived
from the close cultural &
community support
network, often beyond the
organisation.
Calm in a crisis. Is open to
change and stressful
situations. Recognises that
cultural stress is a growth
cataylst. Main stress
stressor from feeling of
isolation due to small
western community.
= Saudi
= Filipino
= Western
21. HAPPINESS
• What are the results and what do they tell us?
Team thinking… Consultative
Inclusive…Collaboration
Is satisfied with ones life
situation and is able to enjoy
ones life and have fun. Not to
take oneself seriously
May be less concerned
with themselves than with
others (if they have a
strong social responsibility
score). Tendency to worry
about the future,
reasonably happy,
sometimes has more
frequent thoughts of life
dissatisfaction than others.
Content and enthusiastic
about life. Is fun loving and
has a general mood of
happiness. May seem
overly positive by those not
having the same levels of
happiness.
Derives pleasure from life.
Generally happy.
= Saudi
= Filipino
= Western
22. The desire for social cohesion & maintaining individual relationships sometimes
outweighs the desire for performance in the Saudi and Filipino cohorts.
The “Shielding” role of family has an influence on the Saudi nurse profile for
Independence, Problem Solving and Stress Tolerance.
The Nursing drive for collaborative decision making has impacted the “standard”
Filipino profile – i.e. More assertive.
Are there any EI correlations between three distinct cultural groups in a Saudi Arabian
tertiary hospital? – Saudi, Filipino & Western (US/Canada/EU/S.Africa/NZ).
23. Western “Assertive” behaviour does not work well in a collectivist, high power-distance
culture.
However, patient advocacy requires assertive behaviour.
Patients allow more assertive behaviour from Westerners than from other (collectivist)
cultures.
• To what degree are Western “best practice” behaviours relevant to the Arabic
culture in the hospital environment?
25. Recruitment
Principles can be applied to all roles in the organization, particularly relevant for leadership roles.
Matches values of the organization with the values and behaviors of the candidates.
More informed Cultural Adaptation interventions
Induction training for Nurses and Nurse Leaders specifically.
The ‘Cultural Preceptor’ model.
Saudi Leader certified in Emotional Intelligence & 60 Nurses have had individual assessment
Nursing Ethics & Cultural Advisory Council.
Saudi Career & Development Program (SCDP) Direct Patient Care Nurse Graduate Program
Talent Development Profiling…
• How has/can this research add value to the organisation?
26. Selection of Top
Performers e.g. Head
Nurses
Administer the EQi2.0
to 10-20 “Stars.”
Facilitated Focus Group
analyses results (e.g. Head
Nurses, Program Directors +
Psychometric Facilitator)
Organisation /Staff are
clear what behaviours
are needed for this
position.
Talent Development & Recruitment Profiling - “STAR” Behavioural Profiling
Head
Nurse
STAR
Profile
27. That Cultural Diversity offers valuably different perspectives, allowing for a richer
working environment and “balanced behavior”.
That Organisational Culture Change must take account of National Culture
preferences.
Self Awareness and respect for others’ behavioural preferences is important to intra-
cultural empathy.
• Finally, what positive cultural elements does this research reinforce?
Individualism as whether the individuals self image is defined by “I” or “We”. Idiv societies more emphasis on self and direct family, collectiviist one’s more on group affiliation and loyalty.
The role of the family in informing the patient about prognosis different here than in other places.
The role of the Doctor/Nurse relationship is different here than in the West for example.
Does not mean loosing your own, but to accommodate another culture.
NOT THE SUBJECT OF THIS RESEARCH PRESENTATION TO DISCUSS NATIONAL CULTURE PER SE.
Adaptation stress is incurred when different cultures are experienced, more so with different culture types.
FOR EXAMPLE: Collaboration, Studer Group concepts, comes more naturally to collectivist cultures.
NOTE: WHY these three groups!?! WHY were they Chosen?
Qualitative discussions highlighted important aspects of the “informal organisation”
20 Nurses from each culture. Had to be direct patient care nurses, only criteria. Happened to be female.
EMPHASISE THAT THERE IS NO GOOD OR BAD, JUST DIFFERENT.
REMEMBER TO READ ALL OF THE CONTINUMUM DEFINITIONS
Important to note each end of the continuum as a cultural preference. One end is not considered “more favourable” or “less Favourable”
Consensus of nursing approach. A cross cultural strength and shared perspectives.
Tell the audience that for the following set of slides to keep questions until the end
Important to note each end of the continuum as a cultural preference. One end is not considered “more favourable” or “less Favourable
The following is a composite view of the interviews and as well as the data on the continuum.
Assertiveness - - - The more arguments you win, the fewer friends you’ll have.
A problem is a chance to do your best – Duke Ellington.
Stress Tolerance, Independence and Decision making
Where is their happiness coming from?
Saudi’s – preference for if the group is happy then they are happy.
Westerners – More of a preference towards personal fulfillment.
This is indicative of the Collectivist/Individiualistic preferences between both groups.
Its not about loosing your own culture, People who are somewhat detached from their own culture can more easily adapt to another…
This is the piece that is missing in Training Programs.
Matching values of the organisation with the values and behaviours of the candidates.
We now have the knowledge of what type behaviours best suit the culturally intelligent, effective patient care nurse.
Cultural Norms
We now have the knowledge of what type behaviours best suit the culturally intelligent, effective patient care nurse.