1) Accepting criticism assertively is an important part of maturity.
2) Criticism can be either constructive, meant to help one learn and grow, or destructive, meant to embarrass or hurt.
3) How one responds to criticism is influenced by their past experiences with criticism as a child - whether it was constructive or harshly punitive.
We know that healthy, respectful, and trusting teacher-student relationships nearly double the rate at which a student can learn. While not measured in the same fashion, building rapport and trust among adults has been proven to garner powerful results in businesses and schools/systems alike, and is an essential component in creating a culture of achievement. Using the latest research, this session will identify ways to propel your school, district, or organization towards success by improving your trust and communication skills with your colleagues, direct reports, and supervisors.
We know that healthy, respectful, and trusting teacher-student relationships nearly double the rate at which a student can learn. While not measured in the same fashion, building rapport and trust among adults has been proven to garner powerful results in businesses and schools/systems alike, and is an essential component in creating a culture of achievement. Using the latest research, this session will identify ways to propel your school, district, or organization towards success by improving your trust and communication skills with your colleagues, direct reports, and supervisors.
The Speed of Trust by Stephen M R Covey & Rebecca R MerrillSunilraj1968
Stephen M R Covey uncovers the power of trust in his book, The Speed of Trust. This book articulates the importance of trust in the key leadership competency of the new global economy. It guides a way to establish trust on every level, build character and competence, enhance credibility and create leadership that inspires confidence.
The Risks and Benefits Of Building Trust zahidahuber
When do we trust somebody? How do we earn somebody's trust? What are the hardest challenges? When is trust the wrong way? What will you win with trust?
Radical Candor: No BS, helping your team create better work.Digital Surgeons
Inspired by Google's Kim Scott, the Digital Surgeons team adapts Radical Candor to fit with their agile & innovative approach to designing the future of experiences.
Source: Candor, Inc.
http://www.radicalcandor.com/
These are the slides from a presentation given on 10/5/14 for ELTAU, looking at persuasive language and techniques which can be used across a number of industries, including language training and communication services.
The objective of this module is to
Identify difficult interpersonal situations
Learn how to initiate and close conversations in difficult situations
Minimize destructive conversations
Develop precise questions to conduct a skillful conversation.
Engage in open and productive conversations
coaching of business leaders begins with assertiveness behavioral training The reason is simple if you don't manage people you can get work done. And ifyou cannot manage people unless you first manage your own behavior
The Speed of Trust by Stephen M R Covey & Rebecca R MerrillSunilraj1968
Stephen M R Covey uncovers the power of trust in his book, The Speed of Trust. This book articulates the importance of trust in the key leadership competency of the new global economy. It guides a way to establish trust on every level, build character and competence, enhance credibility and create leadership that inspires confidence.
The Risks and Benefits Of Building Trust zahidahuber
When do we trust somebody? How do we earn somebody's trust? What are the hardest challenges? When is trust the wrong way? What will you win with trust?
Radical Candor: No BS, helping your team create better work.Digital Surgeons
Inspired by Google's Kim Scott, the Digital Surgeons team adapts Radical Candor to fit with their agile & innovative approach to designing the future of experiences.
Source: Candor, Inc.
http://www.radicalcandor.com/
These are the slides from a presentation given on 10/5/14 for ELTAU, looking at persuasive language and techniques which can be used across a number of industries, including language training and communication services.
The objective of this module is to
Identify difficult interpersonal situations
Learn how to initiate and close conversations in difficult situations
Minimize destructive conversations
Develop precise questions to conduct a skillful conversation.
Engage in open and productive conversations
coaching of business leaders begins with assertiveness behavioral training The reason is simple if you don't manage people you can get work done. And ifyou cannot manage people unless you first manage your own behavior
How to Deal with Critics? "Critisim is something we can easily avoid by Saying Nothing, Doing Nothing & Being Nothing. Aristotle". We can’t control what other people will say to us / about us, whether they’ll approve or form opinions and share them. But we can control how we internalize it, respond to it, and learn from it, and when we realize this, we learn, grow & move on.
You should value yourself and your life and should simply choose to live according to your own expectations of what you want to be, and not what others expect you to be.
EmploymentCrossing.com CEO A. Harrison Barnes discusses the importance of benefiting from criticism and not necessarily spending the majority of your time looking for praise. Most people only seek praise and this limits their career opportunities.
Unwarranted criticism is a result of people’s own fears and insecurities than anything concrete. It is more a reflection of their own jealousies and feelings of being threatened.
Learning how to handle criticism is one of the most valuable lessons we could ever learn. Unless we know how to accept honest feedback, we’ll never be able to improve ourselves and our craft. This article shows you 3 non-violent ways to respond to criticism.
I’ve received multiple emails from readers sharing what triggers their self-criticism. Self-criticism can be one of the most MASSIVE obstacles to tackle, because it underlies everything. What you’re telling yourself will determine the way you feel, the behaviors and actions you take and the words you say to others. Your “invisible scripts” shape your experience of your world. They are the paintbrushes on your life canvas (ok, that was slightly cheesy, but you get the point).
For a FREE video course to help overcome binge eating and overeating, visit http://www.bingeeatingbreakthrough.com.
So how do you stay calm, composed and sustain confidence in tough
surroundings? Here is some information to think about.
See yourself as a dartboard. Everything and everyone else around you
may become darts, at one point or another. These darts will crush
your confidence and pull you down in ways you won’t even
remember. Don’t let them crush you, or get the best of you. So which
darts should you avoid?
The way you are and your behavioral traits is said to be a mixed end
product of your genetic traits , your raising , and your environmental
surroundings like your spouse, the company you keep, the economy
or your occupation. You have your own individuality. If your father is
a failure, it doesn’t mean you have to be a failure too. Learn from
others experience, so you’ll never have to make the same mistakes.
What Is Assertiveness And How To Be More Assertivearshu4u
Most of us passively accept these situations while feeling like we lose respect for ourselves. Until sometimes we reach the limit and explode with anger, which has far worse consequences.
141. Assertive Tech and Practice explained by S. Lakshmanan, PsychologistLAKSHMANAN S
Many of us don’t handle interpersonal relationships well, particularly at work. Instead of feeling good about ourselves, our reactions and responses to others often make us feel tongue-tied and inadequate, on the one hand, and angry and critical on the other. Here are some of the ways to deal with everyday situations and come out feeling good.
Please, subscribe, share in the following youtube channel:
https://www.youtube.com/channel/UC11JRBJSPfLRD2pYH_i-QKg
Obtenez tout le soutien et les conseils dont vous avez besoin pour réussir votre prospection. Ce livre est l'une des ressources les plus précieuses au monde lorsqu'il s'agit de développer vos techniques de prospection dans le marketing de réseau. Ce livre ci-dessous vous montrera exactement ce que vous devez faire pour enfin réussir avec votre entreprise.
Practical tips on improving your confidence.
There are people who live “normal lives” and appear to be “just fine,” but due to their problems with confidence often stumble over obstacles they should never be stumbling over.
Tips on how you can get rid of stage fear, meeting new people, starting your own business.
Assertiveness Tips: How To Be Assertive And Take Charge Of Your LifeMichael Lee
Unless you pick up a few assertiveness tips in life, you’ll never be able to challenge yourself and move up the career ladder. The same principle applies to your personal life as well. This presentation shows you 3 assertiveness tips to take charge of your life.
Any individuals who are in the business of leading, motivating and inspiring others should
give careful consideration to embarking on a self-development program of any kind first to
have a critical look at them. This is important to knowing yourself well in order to determine
what areas that need further improvement
Now take a look at what you had wrote in the paper, I want you to embrace your strengths
and begin to genuinely accept and acknowledge your weaknesses. Because you see, if you
can’t even accept that part of yours, it is very hard to move forward to the next stage
Introducing Inner Strength Manifesto- The #1 Secret to constantly Generate Positive Energy, Manifest Abundance and Realize Your Inner Potential. Inside this eBook ,you will discover the topics about what 95% of people do not know about personal growth ,"no matter what", little known way to: self assurance !,how positivity enables you to achieve more in life ,how to be a rock star and attract people effortlessly, manifestation at it's core,2 simple ways to practice manifestation and so much more!
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdf
Critic
1. All of us have been criticized at some point in our lives. Being
able to accept criticism assertively is one of the most
important tasks we face on our journey to maturity.
150 Tips on Excellent Communication for Life
2. The word criticism comes from an Ancient Greek word describing a person who offers
reasoned judgment or analysis, value judgment, interpretation or observation. So to
accept criticism maturely we need to be able to accept feedback in the form of
analysis, observation or interpretation from other people about our behavior.
250 Tips on Excellent Communication for Life
3. Criticism can be either constructive or
destructive.
350 Tips on Excellent Communication for Life
4. Constructive criticism is designed to provide genuine feedback in a helpful and
non-threatening way in order that the person being criticized may learn and
grow in some way. The feedback is typically valid, that is, it is a true criticism.
For example, “I really liked the way you wrote your report; I think it could be
even better if you focused more on improving your spelling”.
450 Tips on Excellent Communication for Life
5. Destructive criticism is criticism that is either not valid or true or
criticism that if valid is delivered in an extremely unhelpful way. It is
often given by someone without much thought or can be designed
to embarrass or hurt. For example, “This report is atrocious, your
spelling is appalling”.
550 Tips on Excellent Communication for Life
6. How we accept criticism is largely based on our experiences with
criticism as a child. If we did not experience any criticism as a child
then when we first experience it as an adult we may be
devastated.
650 Tips on Excellent Communication for Life
7. If we received very constructive criticism as a child we may cope
well with criticism as an adult. If we were criticized harshly and
punitively then we may see criticism as hurtful and rejecting.
750 Tips on Excellent Communication for Life
8. This latter case often occurs when our whole person was criticized rather than just our behavior. For
example, if we made a mistake as a child and were told “you are stupid”, this implied that it was us as a
whole person who was stupid.
850 Tips on Excellent Communication for Life
9. The criticism feels like a rejection and we can feel hopeless about
how to change. On the other hand if we were told “that was a silly
thing to do”, then our behavior and us as a person, are seen as two
separate things. It is the behavior that is stupid not us. Therefore,
we have the power to change that behavior.
950 Tips on Excellent Communication for Life
10. Becoming confused
Becoming defensive
Acting silly
Ignoring it and hurting inside
Internalizing anger and stewing over it
Retaliating with anger and blame
Shutting down
Withdrawing
Running away
1050 Tips on Excellent Communication for Life
11. Take a minute and think of the last time you were criticized.
Now jot down the situation and how you reacted.
1150 Tips on Excellent Communication for Life
12. Passive Responses to Criticism
Aggressive Responses to Criticism
Assertive Responses to Criticism
1250 Tips on Excellent Communication for Life
13. We may just run and hide and feel hurt and confused. We may tend to just
agree with any criticism whether it is valid or not.
For example, “Yes you’re right I am...., I’m useless, and I’ve got to stop”.
We can tend to see a criticism of our behavior as a rejection of ourselves. This
type of response can lead to depression, anxiety and low self esteem. We feel
like the world is a critical place and we agree with all the criticisms!
1350 Tips on Excellent Communication for Life
14. Alternatively, we may laugh it off and criticize ourselves even more
with the attitude “If I criticize myself more and make it a joke then
no-one will know I am hurt”. In the long run this has the same
effect as agreeing openly with the criticism.
1450 Tips on Excellent Communication for Life
15. If we tend to respond aggressively then we will tend to hear criticism as a
personal attack.
Feeling attacked we will then become defensive and may go on the attack
ourselves.
For example, “How dare you, I’m not late. You’re the one who is always late.”
This type of response can then lead to conflict and increased
aggression, which in turn can lead to depression and low self esteem.
1550 Tips on Excellent Communication for Life
16. When we respond assertively to criticism we can identify the difference between
constructive and destructive criticism and respond appropriately
We can see that criticism about our behavior is not necessarily saying anything about us
as a person. We don’t get defensive, angry, blaming, hurt or run away. We stay calm and
accept the criticism without negative emotions.
1650 Tips on Excellent Communication for Life
17. As with other unassertive behaviors there is often some unhelpful
thinking underlying the behavior.
1750 Tips on Excellent Communication for Life
18. If I am criticized it means I am stupid.
They criticized me, they mustn’t like me anymore.
They are right, I did get it wrong, I can’t do anything
right. I’m a failure.
I can’t criticize them because then they won’t like
me.
How dare they tell me I’ve done something wrong.
They have no right.
They’re an idiot anyway. I’m not going to listen to
them.
If I criticize myself more and make it a joke then no-
one will know I am hurt
1850 Tips on Excellent Communication for Life
19. Here are some more helpful and assertive thoughts to challenge any
unhelpful thoughts you may have.
• If there is something wrong with what I’ve done it doesn’t mean anything about me as
a person. I need to separate the behavior from me.
1950 Tips on Excellent Communication for Life
20. • What can I learn from this criticism? Most criticism is probably based, at
least in part, on some truths. Criticism may appear negative. But, through
criticism we have the opportunity to learn and improve from their
suggestions. Always ask yourself “What can I learn?”
2050 Tips on Excellent Communication for Life
21. • I have the right to let someone know if their behavior has hurt, irritated or
upset me.
• Giving direct feedback can be loving and helpful.
2150 Tips on Excellent Communication for Life
22. We all need to be able to accept constructive criticism. Depending on the way the
criticism is presented to you, you can respond in a number of different ways.
1. Accept the criticism
2. Negative assertion.
3. Negative inquiry.
2250 Tips on Excellent Communication for Life
23. If the criticism is valid then just accept it without expressing guilt or other
negative emotions. Accept that you are not perfect and that the only way
we can learn is to make mistakes, see what we need to change and move
on. Thank the person for the feedback if appropriate.
2350 Tips on Excellent Communication for Life
24. This technique involves not only accepting the criticism but openly agreeing
with the criticism. This is used when a true criticism is made to you. The skill
involves calmly agreeing with the criticism of your negative qualities, and not
apologizing or letting yourself feel demolished.
2450 Tips on Excellent Communication for Life
25. For example, someone may say:
Criticism: “ Y our desk is very messy . You are very
disorganized” . Response: “Yes, it’s true, I’m not very tidy”.
2550 Tips on Excellent Communication for Life
26. The key to using negative assertion is self confidence and a belief that
you have the ability to change yourself if you wish. By agreeing with and
accepting criticism, if it is appropriate, you need not feel totally
demolished. This type of response can also diffuse situations.
2650 Tips on Excellent Communication for Life
27. Negative inquiry consists of requesting further, more specific
criticism. If someone criticizes you but you are not sure if the
criticism is valid or constructive you ask for more details.
2750 Tips on Excellent Communication for Life
28. For example:
Criticism: “You’ll find that difficult won’t you, because you are
shy?”
Reply: “In what ways do you think I’m shy?”
2850 Tips on Excellent Communication for Life
29. If the criticism is constructive, that information can be used
constructively and the general channel of communication will be
improved. If the criticism is manipulative or destructive then the
critic will be put on the spot.
2950 Tips on Excellent Communication for Life
30. Unfortunately we are all going to encounter destructive criticism at some
point in our lives. This can be more difficult to deal with than constructive
criticism. If we practice the techniques below, we can become skilled at
dealing with these difficult situations. As with all skills remember it will take
practice and some time to feel confident using these skills. You will notice
that some of the skills are the same as for dealing with constructive criticism.
3050 Tips on Excellent Communication for Life
31. 1. Disagree with criticism
2. Negative Enquiry.
3. Fogging aka Clouding aka Diffusion.
3150 Tips on Excellent Communication for Life
32. The first technique for dealing with destructive criticism is simply to
disagree with it. It is important that you remain calm and watch your non-
verbal behaviors including tone of voice as you do this as it is easy to
become aggressive or passive when disagreeing. Keep your voice
calm, your eye contact good.
3250 Tips on Excellent Communication for Life
33. Criticism: “You’re always late”.
Response: “No, I’m not always late. I may be
late occasionally, but I’m certainly not always
late”.
3350 Tips on Excellent Communication for Life
34. As described above, if someone makes a comment you may not be
sure if it is constructive or destructive criticism. We need to check
what is meant. If the criticism is destructive then we can either
disagree with it as above, or we can use one of the diffusion
techniques described on the next slides.
3450 Tips on Excellent Communication for Life
35. The three names above all refer to the same techniques. The idea
behind the techniques is to defuse a potentially aggressive or
difficult situation. You can use this style when a criticism is neither
constructive nor accurate.
3550 Tips on Excellent Communication for Life
36. The tendency for most people when presented with destructive
criticism is either to be passive and crumble or be aggressive and
fight back. Neither of these are good solutions.
3650 Tips on Excellent Communication for Life
37. Essentially what the techniques do is find some way of agreeing
with a small part of what an antagonist is saying. By staying calm
and refusing to be provoked or upset by the criticism you remove
its destructive power.
3750 Tips on Excellent Communication for Life
38. There are 3 types of diffusion: you can a)
agree in part,
agree in probability or
agree in principle.
3850 Tips on Excellent Communication for Life
39. Agreeing in part.
In this technique you find just one accurate part of what the critic is saying
and agree with that.
3950 Tips on Excellent Communication for Life
40. Criticism: “ You’ re not reliable. You forgot to pick up the kids, you let
the bills pile up until we could lose the roof over our head, and I can’t
ever count on you to be there when I need you. ”
Response: “You’re certainly right that I did forget to pick up the kids
last week after their swimming lesson.”
4050 Tips on Excellent Communication for Life
41. Criticism: "You haven’t got a job, you’re
completely unproductive.”
Response: “Yes, it’s true, I don’t have a job”.
4150 Tips on Excellent Communication for Life
42. With this technique you can still say something may be possible
even though you really think the chances are likely to be a million
to one. So you agree in probability.
4250 Tips on Excellent Communication for Life
43. Criticism: “If you don’t floss your teeth, you’ll get gum disease and
be sorry for the rest of your life.”
Response: “You’re right I may get gum disease.”
4350 Tips on Excellent Communication for Life
44. In this technique you acknowledge the person’s
logic without agreeing with what they say.
4450 Tips on Excellent Communication for Life
45. Criticism: “That’s the wrong tool for that job. A chisel like that will slip and
mess up the wood. You ought to have a gouge instead. ”
Response: “You’re right; if the chisel slips it will really mess up the wood”.
4550 Tips on Excellent Communication for Life
46. Respond to the words not the tone of the criticism.
Don’t Respond Immediately
When Feeling Criticized
4650 Tips on Excellent Communication for Life
47. When Feeling Criticized
• Stop - Don’t react until you are sure what is going on.
• Question – have you really been criticized? Are you mind-reading?
4750 Tips on Excellent Communication for Life
48. Check if you need to by asking the other person. For example, you can say:
“What did you mean by that?”
Once you have worked out if it is really a criticism, decide if it is valid or not and
respond using one of the techniques above.
4850 Tips on Excellent Communication for Life
49. “Knowing Others is intelligence; knowing
yourself is true wisdom. Mastering others is
strength; mastering yourself is true power”
LaoTzu
Chinese Philosopher
4950 Tips on Excellent Communication for Life