The document discusses effective communication through social media. It provides statistics on popular social media platforms such as Facebook, Twitter, Pinterest, and LinkedIn. It notes that Facebook manages billions of likes, photo uploads, and status updates daily. The document also discusses opposing views about whether social media prevents face-to-face communication or provides educational support. Overall, it emphasizes that most people consider social media an indispensable channel of communication.
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "The Art of Conversation".
The MTL Professional Development Programme is a collection of 202 PowerPoint presentations that will provide you with step-by-step summaries of a key management or personal development skill. This presentation is on "One-to-One Communication" and will show you how to hold effective and productive conversations with others.
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "Influencing Skills".
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "The Art of Conversation".
The MTL Professional Development Programme is a collection of 202 PowerPoint presentations that will provide you with step-by-step summaries of a key management or personal development skill. This presentation is on "One-to-One Communication" and will show you how to hold effective and productive conversations with others.
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "Influencing Skills".
· 7.3 Discussion Understanding the Within-subjects Research Desig.docxgerardkortney
· 7.3 Discussion: Understanding the Within-subjects Research Design
Describe an actual or suggested study using within-subjects design and accompanying data showing one or more sources of variation. Explain the implications of removing one of those sources and why you would do so. Provide at least one peer-reviewed source, other than the textbooks for this course, to support your position. Post your observation using APA format where applicable.
· Must demonstrate understanding of the task be able to address the requirement using creativity and application of research design knowledge.
· Must demonstrate understanding of within-subjects research design, strengths and liabilities, and influences when sources of variation are manipulated.
1
Course Learning Outcomes for Unit II
Upon completion of this unit, students should be able to:
2. Discuss effective leadership strategies used by healthcare managers in the health services
setting to include adaptation and transformation, communication strategies, and conflict
resolution.
Reading Assignment
Chapter 3:
Leading Health Care Change, pp. 35-44
Unit Lesson
As you think about effective leadership strategies used by healthcare managers, what strategies come to your
mind? This unit lesson will provide practical strategies and real world examples on four such strategies:
adaptation, transformation, communication, and conflict resolution.
Adaptation
It is common that leaders with longevity in a company, who have weathered changes, to be adaptable. There
is a great saying, “You bend, or you break.” We can go with the flow and adapt, or we can be rigid and crack.
We can adapt to the ever-changing winds of health care, or we can kick the bricks.
The ability to adapt is really marked by the maturity to accept what we cannot change. Such maturity creates
solace (while being vehemently inflexible tends to create discontent and disharmony). There are times when
you need to stand up for what is right, and when that happens it is important to choose your approach wisely.
Sometimes saying nothing at all is the best course. Benjamin Franklin, a master of diplomacy (and one who
arguably helped us win the Revolutionary War by diplomatically gaining the involvement of the French) said,
“Best is the tongue that feels the rein; he that talks much, must talk in vain” (Morgan, 2007, p. 25).
Being adaptable is the wisdom to hold our tongues and thoughts on that which we cannot control, but it is also
the ability to be sagacious (to have a keen mental discernment) in reading a person or situation, then
changing our approach as needed. Some situations may call for your soft response and some may require a
more firm response.
This concept of tailoring and being flexible with your leadership style is captured well in the book Situational
Leadership and the One-Minute Manager by Blanchard, Zigarmi, and Zigarmi (1985). Blanchard is credited
with coining the term "situational l.
Language of Influence and Persuasion - introduction to the NLP Milton ModelFiona Campbell
Find out how language can be used to influence and persuade others in business. This presentation is an introduction to the language of ambiguity which in Neuro Linguistic Programming (NLP) terms is known as the Milton Model.
Cultural Awareness: Self-Study Guide to Cross-Cultural CommunicationNeil Payne
Do you work across cultures? Cross-cultural communication is all about helping people better understand how to work smarter when working with people from different cultures, whether at home or abroad. This is a free self-study manual that covers the basics of cultural awareness with focus on how we communicate.
How to Influence OthersPresented by Argu, Taylor, A.docxwellesleyterresa
How to Influence Others
Presented by: Argu, Taylor,
Ahmd, and Joshua
1
Good Morning Everyone!
My name Taylor and these are my colleagues Ahmd, Argu, and Josh… and today we’ll be presenting on How to Influence Others.
To give you a background on how we chose this topic, we started to imagine life after college, work, and although we
go to college to learn the basics of business, business is more than just knowing how to set up an income statement,
how to calculate the weighted average cost of capital, or understanding the current economic and political state of
The global economy… we need to know the skills of how to conduct business… which boils down to influence… how
our thoughts, ideas, and opinions are going to impact the people around us... our customers, coworkers, bosses, and
investors in the future.
Learning Objectives
Enhance one’s ability to influence using emotion, charisma, and vulnerability
Become more confident with using logic, emotion, and cooperative appeals
2
The learning objectives of this workshop include:
Gain understanding of the differences between influence and manipulation
Enhance one’s ability to influence through connection using emotion, charisma, and vulnerability
Acknowledge positive influencers in your life and how they have affected you as a person
Follow the Cialdini technique of pre-suasion through a step-by-step process
Make a connection between emotional intelligence and influence
Become more confident with using logic, emotion, and cooperative appeals
Practice the five simple steps to win people over instantly
So let’s jump right in and get started with Influence vs. Manipulation...
Influence v. Manipulation
3
I want to pose a question to the class… in your own words, what differentiates
influence from manipulation?
Could I get two volunteers to share their thoughts?
People often use influence and manipulation interchangeably as at the end of the
day, both words basically mean getting someone to do something you want them
to do. However, these two words have different connotations.
In our interviews and online questionnaire, we posed the question of “what is one thing you would like to find out more about influencing others?”
We received numerous responses such as, “Is the result of influencing more of a positive or negative aspect?”, “Do
people know if I’m manipulating them or influencing them?”, “How to be a positive influencer”, and “Knowing the tools
and methods available in order to positively influence another.”
Which is why we’re training on positive influence today, and clarifying the difference between manipulation
and influence first.
How to Enhance your Ability to Influence: this is my part
4
Connect with People Emotionally: this too
The ability to control the emotions of others helps in influencing them. The first step in achieving this is engaging others in conversation.
5
When a person can ...
Communication & Challenging Conversations PCMA 2014 MontrealMcKinley Solutions
Challenging conversations are those everyday interactions that significantly affect you and others. They differ from ordinary dialogue because the opinions of the participants may vary, the emotions are high and the stakes are significant. The way in which you deal with these important discussions can have a positive or negative result and can change the course of your relationship. Learn the tools to handle life’s most difficult conversations, say what’s on your mind, and achieve positive outcomes. Challenging confrontations consists of face-to-face accountability discussions where someone has disappointed you and you talk to him or her directly. When handled well, the problem is resolved and the relationship benefits. New research demonstrates that these disappointments aren’t just irritating – they’re costly, sapping organizational performance by 20 to 50 percent. Learn to permanently resolve failed promises and missed deadlines, transform broken rules and bad behaviors into productive accountability and strengthen relationships while solving problems. At the heart of mastering these challenges is the ability to engage in and maintain dialogue. Masters of dialogue create an atmosphere where everyone feels safe about adding his or her own views to the “shared pool” of ideas being expressed. The skills are critical to the success of all leadership roles. Active participants will increase their awareness of the challenging conversations and confrontations as well as hands-on tips and techniques on how to manage them effectively.
Learning Objectives:
1. How do I deal spontaneously with challenging conversations (where opinions vary, emotions are high and stakes are significant)?
2. How can I resolve problems where I have been disappointed by employee accountability and avoid unnecessary costs and strained relationships?
3. How do I develop and environment where people can carry on a dialogue and feel safe expressing their own view.
Interpersonal skills & entrepreneur by muhammad shahbaz atishM Shahbaz Atish
Interpersonal Skills presented by Muhammad shahbaz Atish
Interpersonal Skills is intended to provide the basis for class discussion and relatively effective and ineffective situation of a management and personality developments . This slide can be use in modules on decision making, relationship of management, learning and performance.
The skills used by a person to properly interact with others. In the business domain,
the term generally refers to an employee's ability to get along with others while getting the job done.
Interpersonal skills include everything from communication and listening skills to attitude and deportment.
Good interpersonal skills are a requirement for many positions in an organization.
· 7.3 Discussion Understanding the Within-subjects Research Desig.docxgerardkortney
· 7.3 Discussion: Understanding the Within-subjects Research Design
Describe an actual or suggested study using within-subjects design and accompanying data showing one or more sources of variation. Explain the implications of removing one of those sources and why you would do so. Provide at least one peer-reviewed source, other than the textbooks for this course, to support your position. Post your observation using APA format where applicable.
· Must demonstrate understanding of the task be able to address the requirement using creativity and application of research design knowledge.
· Must demonstrate understanding of within-subjects research design, strengths and liabilities, and influences when sources of variation are manipulated.
1
Course Learning Outcomes for Unit II
Upon completion of this unit, students should be able to:
2. Discuss effective leadership strategies used by healthcare managers in the health services
setting to include adaptation and transformation, communication strategies, and conflict
resolution.
Reading Assignment
Chapter 3:
Leading Health Care Change, pp. 35-44
Unit Lesson
As you think about effective leadership strategies used by healthcare managers, what strategies come to your
mind? This unit lesson will provide practical strategies and real world examples on four such strategies:
adaptation, transformation, communication, and conflict resolution.
Adaptation
It is common that leaders with longevity in a company, who have weathered changes, to be adaptable. There
is a great saying, “You bend, or you break.” We can go with the flow and adapt, or we can be rigid and crack.
We can adapt to the ever-changing winds of health care, or we can kick the bricks.
The ability to adapt is really marked by the maturity to accept what we cannot change. Such maturity creates
solace (while being vehemently inflexible tends to create discontent and disharmony). There are times when
you need to stand up for what is right, and when that happens it is important to choose your approach wisely.
Sometimes saying nothing at all is the best course. Benjamin Franklin, a master of diplomacy (and one who
arguably helped us win the Revolutionary War by diplomatically gaining the involvement of the French) said,
“Best is the tongue that feels the rein; he that talks much, must talk in vain” (Morgan, 2007, p. 25).
Being adaptable is the wisdom to hold our tongues and thoughts on that which we cannot control, but it is also
the ability to be sagacious (to have a keen mental discernment) in reading a person or situation, then
changing our approach as needed. Some situations may call for your soft response and some may require a
more firm response.
This concept of tailoring and being flexible with your leadership style is captured well in the book Situational
Leadership and the One-Minute Manager by Blanchard, Zigarmi, and Zigarmi (1985). Blanchard is credited
with coining the term "situational l.
Language of Influence and Persuasion - introduction to the NLP Milton ModelFiona Campbell
Find out how language can be used to influence and persuade others in business. This presentation is an introduction to the language of ambiguity which in Neuro Linguistic Programming (NLP) terms is known as the Milton Model.
Cultural Awareness: Self-Study Guide to Cross-Cultural CommunicationNeil Payne
Do you work across cultures? Cross-cultural communication is all about helping people better understand how to work smarter when working with people from different cultures, whether at home or abroad. This is a free self-study manual that covers the basics of cultural awareness with focus on how we communicate.
How to Influence OthersPresented by Argu, Taylor, A.docxwellesleyterresa
How to Influence Others
Presented by: Argu, Taylor,
Ahmd, and Joshua
1
Good Morning Everyone!
My name Taylor and these are my colleagues Ahmd, Argu, and Josh… and today we’ll be presenting on How to Influence Others.
To give you a background on how we chose this topic, we started to imagine life after college, work, and although we
go to college to learn the basics of business, business is more than just knowing how to set up an income statement,
how to calculate the weighted average cost of capital, or understanding the current economic and political state of
The global economy… we need to know the skills of how to conduct business… which boils down to influence… how
our thoughts, ideas, and opinions are going to impact the people around us... our customers, coworkers, bosses, and
investors in the future.
Learning Objectives
Enhance one’s ability to influence using emotion, charisma, and vulnerability
Become more confident with using logic, emotion, and cooperative appeals
2
The learning objectives of this workshop include:
Gain understanding of the differences between influence and manipulation
Enhance one’s ability to influence through connection using emotion, charisma, and vulnerability
Acknowledge positive influencers in your life and how they have affected you as a person
Follow the Cialdini technique of pre-suasion through a step-by-step process
Make a connection between emotional intelligence and influence
Become more confident with using logic, emotion, and cooperative appeals
Practice the five simple steps to win people over instantly
So let’s jump right in and get started with Influence vs. Manipulation...
Influence v. Manipulation
3
I want to pose a question to the class… in your own words, what differentiates
influence from manipulation?
Could I get two volunteers to share their thoughts?
People often use influence and manipulation interchangeably as at the end of the
day, both words basically mean getting someone to do something you want them
to do. However, these two words have different connotations.
In our interviews and online questionnaire, we posed the question of “what is one thing you would like to find out more about influencing others?”
We received numerous responses such as, “Is the result of influencing more of a positive or negative aspect?”, “Do
people know if I’m manipulating them or influencing them?”, “How to be a positive influencer”, and “Knowing the tools
and methods available in order to positively influence another.”
Which is why we’re training on positive influence today, and clarifying the difference between manipulation
and influence first.
How to Enhance your Ability to Influence: this is my part
4
Connect with People Emotionally: this too
The ability to control the emotions of others helps in influencing them. The first step in achieving this is engaging others in conversation.
5
When a person can ...
Communication & Challenging Conversations PCMA 2014 MontrealMcKinley Solutions
Challenging conversations are those everyday interactions that significantly affect you and others. They differ from ordinary dialogue because the opinions of the participants may vary, the emotions are high and the stakes are significant. The way in which you deal with these important discussions can have a positive or negative result and can change the course of your relationship. Learn the tools to handle life’s most difficult conversations, say what’s on your mind, and achieve positive outcomes. Challenging confrontations consists of face-to-face accountability discussions where someone has disappointed you and you talk to him or her directly. When handled well, the problem is resolved and the relationship benefits. New research demonstrates that these disappointments aren’t just irritating – they’re costly, sapping organizational performance by 20 to 50 percent. Learn to permanently resolve failed promises and missed deadlines, transform broken rules and bad behaviors into productive accountability and strengthen relationships while solving problems. At the heart of mastering these challenges is the ability to engage in and maintain dialogue. Masters of dialogue create an atmosphere where everyone feels safe about adding his or her own views to the “shared pool” of ideas being expressed. The skills are critical to the success of all leadership roles. Active participants will increase their awareness of the challenging conversations and confrontations as well as hands-on tips and techniques on how to manage them effectively.
Learning Objectives:
1. How do I deal spontaneously with challenging conversations (where opinions vary, emotions are high and stakes are significant)?
2. How can I resolve problems where I have been disappointed by employee accountability and avoid unnecessary costs and strained relationships?
3. How do I develop and environment where people can carry on a dialogue and feel safe expressing their own view.
Interpersonal skills & entrepreneur by muhammad shahbaz atishM Shahbaz Atish
Interpersonal Skills presented by Muhammad shahbaz Atish
Interpersonal Skills is intended to provide the basis for class discussion and relatively effective and ineffective situation of a management and personality developments . This slide can be use in modules on decision making, relationship of management, learning and performance.
The skills used by a person to properly interact with others. In the business domain,
the term generally refers to an employee's ability to get along with others while getting the job done.
Interpersonal skills include everything from communication and listening skills to attitude and deportment.
Good interpersonal skills are a requirement for many positions in an organization.
The MTL Professional Development Programme is a collection of 202 PowerPoint presentations that will provide you with step-by-step summaries of a key management or personal development skill. This presentation is on "Master Communicators" and will show you why leaders need to be masters of communication.
Communication Hacks: Strategies for fostering collaboration and dealing with ...All Things Open
Communication Hacks: Strategies for fostering collaboration and dealing with conflict in open source
Presented by Nuritzi Sanchez, GitLab, Inc.
Presented at Open Source 101 2021
Abstract: During this talk, you'll learn about topics like cross-cultural collaboration, giving and receiving feedback, and active listening -- all things that are vital to the health of our open source communities.
After reading many self-help books, watching various TED Talks, and listening to a ton of podcasts, I've condensed my learnings to help you improve your communications skills, deal with conflict, and collaborate better than ever, not only in FOSS, but also everywhere else.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
UiPath Test Automation using UiPath Test Suite series, part 3
Last part
1. 50 Tips on Excellent
Communication for Life
PART 6.
Presented By:
Tim Ervin
Counseling for Solutions, LLC
150 Tips on Excellent Communication for Life
2. 40. Communicate Effectively through
Social Media
If you are living in the 21st century and you are
not aligned with Social media and the purpose
of the most popular channels involved in it:
then you are missing loads of massive
interaction going on around you. Here are some
highlights on how some popular type of social
media are classified:
250 Tips on Excellent Communication for Life
3. The purpose and utility of
popular social media
channels
350 Tips on Excellent Communication for Life
4. 450 Tips on Excellent Communication for Life
The purpose and utility
of popular social media
channels
5. Communicate Effectively through Social
Media
Proponents of social networking sites say that the online communities
promote increased interaction with friends and family; offer teachers,
librarians, and students valuable access to educational support and materials;
facilitate social and political change; and disseminate useful information
rapidly.
550 Tips on Excellent Communication for Life
6. Communicate Effectively through Social Media
Opponents of social networking say that the sites prevent face-to-face
communication; waste time on frivolous activity; alter children’s brains
and behavior making them more prone to ADHD; expose users to
predators like pedophiles and burglars; and spread false and potentially
dangerous information.
However the masses who communicate over social media consider it an
indispensable channel, here are the figures:
650 Tips on Excellent Communication for Life
8. Communicate Effectively through Social
Media
Every day, Face book manages 2.7 billion "Likes,” 300
million photo uploads, and 2.5 billion status updates
and check-ins. Twitter, the second largest social
networking site, had an estimated 107.7 million users
in the United States (as of Jan. 31, 2012) and 500
million worldwide users (as of Sep. 28, 2012).
850 Tips on Excellent Communication for Life
9. Communicate Effectively through Social
Media
Pinterest is the third largest social network with
23 million unique visitors in July 2012, followed
by LinkedIn, Tagged, Google+, and MySpace.
59% of all Internet users use at least one social
networking site.
950 Tips on Excellent Communication for Life
10. A funny and summarized
comparison posted on
selected Social Media
1050 Tips on Excellent Communication for Life
11. 41. Be in the Right Frame of Mind
Being in the right frame of mind contributes to
successful assertiveness techniques such as:
Anticipate other people's behavior and prepare
your own responses.
Role-play in your mind how things are likely to
happen.
Prepare other people to support and defend you.
1150 Tips on Excellent Communication for Life
12. “In adversary, remember to keep an even
mind.”
Horace
Great Roman lyric poet
1250 Tips on Excellent Communication for Life
13. Make it motivating for others to communicate
with you.
If you are under the pressure of a certain “Noise
Factor” make it clear so nobody misinterprets your
attitude.
1350 Tips on Excellent Communication for Life
42 . Make it Easy for Others to
Understand and Be Understood
14. Make it Easy for Others to
Understand and Be Understood
Take it easy on others if they are influenced
by any physical or psychological pressure.
Be logical and have down-to-earth
expectations that “Noise Factors” obstruct good
communication and in turn the willingness to
cooperate.
1450 Tips on Excellent Communication for Life
15. Make it Easy for Others to
Understand and Be Understood
Consequences motivate: People are
motivated by the consequences they
anticipate.
Match method to circumstances: when
people simply want to know, explain what
needs to be done and why.
1550 Tips on Excellent Communication for Life
16. Make it Easy for Others to Understand and Be
Understood
When others face ability-barriers don’t pressure them; try to offer any
support.
Jointly explore root causes. Take care to avoid jumping in with your own
solutions and conclusions. Empower others by allowing them to diagnose
the real cause and to come up with workable solutions. Ask: “What do you
think it’ll take?”
1650 Tips on Excellent Communication for Life
17. Make it Easy for Others to understand and Be
Understood
When others can’t identify all the causes or a problem, jointly explore the
underlying forces (Include yourself). Stimulate a brainstorming process by
including your own view of what some of the barriers may be.
Once you are finished with surfacing and resolving ability barriers, “pop
the question”. Check if others are willing to do what’s required once you’ve
taken steps to enable them.
1750 Tips on Excellent Communication for Life
18. Make it Easy for Others to Understand and Be
Understood
Search for the consequences that matter for the other person.
Finish well; wrap up the conversation by who does what and by when. Then
set a follow-up time.
Try to make commitment painless for people who communicate with you and
give them the enough time and space they need (considering their personality
type).
1850 Tips on Excellent Communication for Life
19. 43. Use the FF Rule (be Focused
and Flexible)
Remember this tip: being focused and flexible
will help you move fast forward and getting
what you need. This Rule anchors on having
good listening and problem solving skills.
1950 Tips on Excellent Communication for Life
20. Use the FF Rule (be Focused and
Flexible)
When new problems emerge, remain flexible enough
to deal with them – without losing focus.
Each time you step up to a problem it should be by
choice not by accident.
When people feel unsafe, step out of the discussion
bring the listener to a comfort zone, then slowly return.
2050 Tips on Excellent Communication for Life
21. Use the FF Rule (be Focused and Flexible)
When people don’t deliver on a promise because “something came up” ,
deal with it and bring it to other’s attention that must let you know when
plans need to change as soon as possible in order to avoid having the recurr
again in the future.
Whenever a bigger problem emerges, step out of the original problem,
leave a bookmark so you’ll know where to return, and then start over with
the new problem.
2150 Tips on Excellent Communication for Life
22. Use the FF Rule (be Focused and Flexible)
Once you’ve dealt with the emerging problem return to the original
issue.
When others become upset, retrace their path to action to the root
cause; talking about the facts will help you dissipate negative emotions
and will take you to the place where you can resolve the problem.
2250 Tips on Excellent Communication for Life
23. 44. Seek Win-Win Problem Solving
Always put yourself in the other person’s shoes,
what’s in for him or her? What are their
preferences? ..and give this equal weight of
importance to your priorities as you are
communicating along.
2350 Tips on Excellent Communication for Life
24. 45. Keep Your Promises
This is important to maintain the trust factor in
your experience, reputation and credibility and
to provide an anchor for a long-term
communication. Therefore you need to be
logical to promise only what you can deliver.
2450 Tips on Excellent Communication for Life
25. 46. Meta-talk
"Metatalk" is talking about how to communicate -
i.e. cooperative discussion between partners
about their shared communication process. Use
this skill to describe your communication so you
can affirm what works, and improve what doesn't.
2550 Tips on Excellent Communication for Life
26. 47. Use the “I” Message
Using "I" messages is part of effective
communication. It is proven that using "I"
messages will help solve situations, because
rather than blaming the other person, you're
simply telling them how you feel.
2650 Tips on Excellent Communication for Life
27. Use the “I” Message
1. Identify the situation or behavior you dislike.
What is bugging you?
2. Recognize and state how what you disliked has
stirred unwanted feeling inside you: e.g. “When I do
something for you and you don’t thank me I feel I
am unappreciated and this annoys me”.
2750 Tips on Excellent Communication for Life
28. Use the “I” Message
3. Ask for a solution. Simply ask for a solution! E.g.
“So next time I help you with fixing your equipment
I need you to simply smile and say thank You.
4. End your message with something like “I would
be happy if you didn’t take my time for granted and
motivated me to give you a hand”.
2850 Tips on Excellent Communication for Life
30. 48. Use Mirroring Techniques
Is the behavior in which one person copies another
person usually while in social interaction with them.
It may include miming gestures, movements, body
language, expressions, tones, eye movements,
tempo, accent, attitude, choice of words or
metaphors, and other aspects of communication.
3050 Tips on Excellent Communication for Life
31. Use Mirroring Techniques
Mirroring is common in conversation. The listeners
will typically smile or frown along with the speaker.
Since people usually accept their mirror image with
ease, mirroring the person with whom one is
speaking generally makes them feel more relaxed
and encourages them to open up.
3150 Tips on Excellent Communication for Life
32. 49. Remember Names
Repeat your listeners name/ nick name again
and again: people love hearing their names.
In case you are communicating with someone
for the first time here are ways to remember
his name:
3250 Tips on Excellent Communication for Life
33. Remember Names
Understand the importance of using another
person’s name: it’s a way of acknowledging
and valuing them.
Listen well to what the speaker’s name is. If
you missed it ask him to repeat it again
3350 Tips on Excellent Communication for Life
34. Remember Names
Trust yourself and don’t spread the news that
you’re not good at remembering names.
Write it down; on your hand , on the mobile
on a piece of tissue...whatever!
3450 Tips on Excellent Communication for Life
35. Remember Names
Repeat the person’s name again and again as you
address him while talking.
Associate the person’s name with the name of
another person you know well.
Study the person’s face well and mark something
about him/her you can remember well.
3550 Tips on Excellent Communication for Life
36. "There is no sound so sweet as the sound of
one's own name"
William Shakespeare
Great British Playwright
3650 Tips on Excellent Communication for Life
37. 50. End on a Positive Note
It’s long been known that “First Impressions
last” but amazingly there’s a growing
awareness that “Last Impressions last even
more”. So no matter how the encounter
started; you as a professional communicator
need to land on a positive note.
3750 Tips on Excellent Communication for Life
38. 50. End on a Positive Note
Say Thanks, for your communication partner’s
attention, support and time.
Smile
Shake hands or salute
3850 Tips on Excellent Communication for Life
39. 50 Tips on Excellent
Communication for Life
Presented By:
Tim Ervin, LCPC
3950 Tips on Excellent Communication for Life