Creative thinking and problem solving require challenging assumptions and looking at problems from new perspectives. Some tools for creative thinking include random input, where ideas are generated from random words, and SCAMPER, which involves substituting, combining, adapting, modifying, finding new purposes, eliminating, or reversing elements of a problem. Brainstorming is a technique where a group generates many ideas without criticism to solve a problem, with the goal of quantity over quality. Effective brainstorming requires clearly defining the challenge and using criteria to evaluate ideas after the session. These creative thinking tools can help generate new solutions to issues like employee lateness or low satisfaction.