The document provides an overview of American culture training topics, including making a good first impression, social etiquette, body language, dining etiquette, and understanding American culture and values. It discusses key aspects of American culture such as consumerism, education goals and challenges, and popular American sayings. Contact information is provided for additional information.

1. American Culture Training Topics: Cultural Awareness Making the first impression Important components of a dialogue Social Graces, Etiquette and Body language Making a Great First Impression Body Language Etiquette of Dressing “ Fine dining”

2. American Culture MMM Training Solutions Contact: Pramila Mathew Mobile : +91 98409 88449 Website: www.mmmts.com

3. THE AMERICAN EXPERIENCE Understanding the American Culture and People

4. Definition Of Culture Culture is the collectively held set of attributes, which is dynamic and changing over time. Culture is a collection the following attributes of a given group: Shared values Beliefs Basic assumptions Behavior

6. Snippets of American Culture

9. Map & Time Zones

11. Consumerism & Materialism “ Buy Now, Pay Later” – The era of credit cards

12. Today in America providing instant gratification to the customer is an integral part of brand building.

13. Instant Gratification Areas that customers need immediate returns are in: Rewards Customer Service

14. Ways of Life

15. “The Melting Pot”

16. Education Evolution and Current Challenges in the System

17. Education Goals of Education Democracy Assimilation Nationalism Equality of Opportunity Personal Development

19. Popular Americanisms Just give me the bottom line – Don’t bother me with a lot of details, just give me the essential information That’s it, in a nutshell – That’s all there is to tell about something Give me the whole kit and caboodle – I want all the details about something It’s a walk in the park – It’s something that’s easy to accomplish

20. Contact Information MMM TRAINING SOLUTIONS 59/29, College Road, Nungambakkam, Chennai – 600006. Landline: +91-44-42317735 Website: www.mmmts.com Pramila Mathew - Training Consultant and Executive Coach Mobile : +91-9840988449 ; E-mail : [email_address] Vikas Vinayachandran - Training Consultant Mobile : +91-9840932894 ; E-mail : [email_address]