The document discusses the concept of creativity and its significance in problem-solving, emphasizing the creative problem-solving (CPS) process involving divergent and convergent thinking. It outlines the stages of CPS, including objective finding, fact finding, problem finding, idea finding, solution finding, and acceptance finding, while also presenting various creative methods and tools for idea generation. Additionally, it highlights different models and theories related to creativity and the importance of an individual’s environment in fostering creativity.