Creative Assignment
•Download as ODP, PDF•
1 like•343 views
The document discusses effective communication techniques. It defines different types of communication including verbal, nonverbal, and one-way versus two-way communication. It recommends using "I" statements instead of "you" statements to avoid escalating conflicts. Some tips for good communication include stopping to listen, watching body language, and avoiding roadblocks like mixed messages or silence. Guidelines are provided for resolving conflicts through compromise and mutually agreeable resolutions.
Report
Share
Report
Share
![Communication ,[object Object]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
Recommended
Communication & Conflict Resolution
Couples have the best chance of resolving conflict when they are able to communicate without becoming defensive.
Seven Cs of Effective Communication_Srategy to Apply.pptx
This document provides strategies for applying the seven C's of effective communication. It discusses managing emotions during conversations, allowing others to vent emotions without interrupting, checking for understanding by rephrasing and asking open-ended questions, verifying understanding after speaking, acknowledging agreements and disagreements, identifying actions that can be taken, and considering mediation in tense situations. The seven C's of communication strategies aim to have calm, understanding discussions and resolve issues through identified actions.
Unit 3 communication
The document summarizes communication styles and effective communication techniques. It states that most of our waking hours are spent communicating, with 45% spent listening. It describes the communication process as involving a sender and receiver. There are three main styles - assertive, passive, and aggressive - with assertive being the most effective as it is honest without putting others down. Barriers to communication include body language, distractions, multiple meanings, and prejudices. Effective techniques include using "I-messages" to address issues while avoiding defensive responses, keeping responses short, monitoring tone of voice, and watching nonverbal cues.
Unit 3 listening
The document discusses the importance of listening in communication. It provides 7 guidelines for being a good listener: 1) be ready and willing to listen without distractions, 2) act like a good listener through eye contact and body language, 3) respond with facial expressions and questions, 4) concentrate on what the speaker is saying rather than your response, 5) pay attention to non-verbal cues, 6) paraphrase to ensure understanding, and 7) keep an open mind without judgment until fully understanding the message. Listening is a key part of effective communication.
Conflict in school
The document discusses different types of conflicts that students may face at school, including teasing, bullying, cultural conflicts, and conflicts with teachers. It provides advice on how to deal with teasing and bullying, such as ignoring it, making a joke, confronting the teaser/bully, or reporting the bully to authorities. For conflicts with teachers, it recommends focusing on solving the problem, staying calm, and picking the right time and place to discuss the issue.
Teamwork conflict management survey
The document is a conflict-management style survey that asks the respondent to allocate points among different responses to conflict situations. It analyzes the responses to determine if the person has an aggressive/confrontational, assertive/persuasive, observant/introspective, or avoiding/reactive conflict management style. A high score in columns 1 and 2 indicates a tendency towards direct engagement, while a high score in columns 3 and 4 suggests a more passive accommodation approach. The interpretation provides descriptions of each style.
Communication
The document discusses conflict resolution and communication. It advises that during a conflict, one should [1] speak openly and honestly without insults, accusations, demands or threats, [2] understand that different people handle conflicts differently which can have positive or negative consequences, and [3] actively listen to fully understand the other person's perspective rather than interrupt or avoid listening.
De-Escalate Conflict In 5 Easy Steps
The PPT provides you with 5 easy steps to de-escalate conflict in a proper way. It tells you to listen properly before speaking and mirroring yourself.For more information you can visit:http://www.past-transgressions.com/
Recommended
Communication & Conflict Resolution
Couples have the best chance of resolving conflict when they are able to communicate without becoming defensive.
Seven Cs of Effective Communication_Srategy to Apply.pptx
This document provides strategies for applying the seven C's of effective communication. It discusses managing emotions during conversations, allowing others to vent emotions without interrupting, checking for understanding by rephrasing and asking open-ended questions, verifying understanding after speaking, acknowledging agreements and disagreements, identifying actions that can be taken, and considering mediation in tense situations. The seven C's of communication strategies aim to have calm, understanding discussions and resolve issues through identified actions.
Unit 3 communication
The document summarizes communication styles and effective communication techniques. It states that most of our waking hours are spent communicating, with 45% spent listening. It describes the communication process as involving a sender and receiver. There are three main styles - assertive, passive, and aggressive - with assertive being the most effective as it is honest without putting others down. Barriers to communication include body language, distractions, multiple meanings, and prejudices. Effective techniques include using "I-messages" to address issues while avoiding defensive responses, keeping responses short, monitoring tone of voice, and watching nonverbal cues.
Unit 3 listening
The document discusses the importance of listening in communication. It provides 7 guidelines for being a good listener: 1) be ready and willing to listen without distractions, 2) act like a good listener through eye contact and body language, 3) respond with facial expressions and questions, 4) concentrate on what the speaker is saying rather than your response, 5) pay attention to non-verbal cues, 6) paraphrase to ensure understanding, and 7) keep an open mind without judgment until fully understanding the message. Listening is a key part of effective communication.
Conflict in school
The document discusses different types of conflicts that students may face at school, including teasing, bullying, cultural conflicts, and conflicts with teachers. It provides advice on how to deal with teasing and bullying, such as ignoring it, making a joke, confronting the teaser/bully, or reporting the bully to authorities. For conflicts with teachers, it recommends focusing on solving the problem, staying calm, and picking the right time and place to discuss the issue.
Teamwork conflict management survey
The document is a conflict-management style survey that asks the respondent to allocate points among different responses to conflict situations. It analyzes the responses to determine if the person has an aggressive/confrontational, assertive/persuasive, observant/introspective, or avoiding/reactive conflict management style. A high score in columns 1 and 2 indicates a tendency towards direct engagement, while a high score in columns 3 and 4 suggests a more passive accommodation approach. The interpretation provides descriptions of each style.
Communication
The document discusses conflict resolution and communication. It advises that during a conflict, one should [1] speak openly and honestly without insults, accusations, demands or threats, [2] understand that different people handle conflicts differently which can have positive or negative consequences, and [3] actively listen to fully understand the other person's perspective rather than interrupt or avoid listening.
De-Escalate Conflict In 5 Easy Steps
The PPT provides you with 5 easy steps to de-escalate conflict in a proper way. It tells you to listen properly before speaking and mirroring yourself.For more information you can visit:http://www.past-transgressions.com/
5 effective tactics for conflict resolution
1) Get in touch with your feelings before attempting conflict resolution so you can address the issue calmly.
2) Take responsibility for your own role in the conflict rather than blaming the other person.
3) Listen without interrupting so you can understand each other's perspectives, which can help resolve the conflict.
Communication skills to use everyday
The document provides 10 tips for effective communication:
1. Trust yourself and build trust with others through vulnerability and honesty.
2. Remember to breathe during difficult conversations to manage emotions.
3. Stay present in the conversation and avoid bringing up past issues.
4. Really listen to understand others' perspectives instead of just waiting to speak.
5. Try to understand other points of view even if you disagree.
6. Use "I statements" to express feelings and wants without accusation.
7. Take breaks from conversations when needed to gain perspective.
8. Do not focus on "winning" but on understanding perspectives.
9. Know your purpose in communicating is understanding, not changing others.
Team work conflict survey
The document is a conflict-management style survey that asks the respondent to allocate points among different responses to describe how they typically handle conflicts. It contains 15 questions about reactions to hostile, unimportant, or developing conflicts. The respondent's scores are totaled into four columns - aggressive/confrontive, assertive/persuasive, observant/introspective, and avoiding/reactive styles. A higher score in columns 1-2 indicates a more assertive approach, while columns 3-4 suggest a more conciliatory style. The respondent's scores are also totaled into A and B, with a higher score in A indicating a tendency toward aggressive/assertive conflict management and a higher score in B indicating a more accommod
How to argue?
Stay calm, keep a steady tone of voice, and avoid insults when arguing. Listen respectfully to the other perspective without taking small comments personally. Aim to find reasonable solutions, not get everything you want. Keep arguments brief and allow each side to speak before setting healthy boundaries if needed.
Interpersonal communication
This document discusses interpersonal communication and effective communication models. It introduces the basic sender-receiver communication model and the pyramid of mutuality model which emphasizes mutual purpose, meaning, and respect. Communication styles are discussed along a continuum from silence to violence, outlining strategies like politicking, hiding, withdrawing, monologuing, labeling and attacking. The importance of mutual understanding, shared goals and values, and treating others with dignity are emphasized for effective communication. Practical exercises and scripts are provided to help improve communication skills.
Confrontation
This document discusses confrontation and provides guidance on how to effectively confront others. It defines confrontation as directly expressing one's views and feelings about a conflict situation while inviting the other party to also share their perspective. The document recommends confronting with empathy, self-confrontation, and maintaining trust. Whether to confront depends on the relationship, issues, and other party's ability to act. Effective confrontation is specific, timely, uses personal and relationship statements, and perception checks while inviting feedback. Self-confrontation examines one's own life for problems. Confronting preserves love, is empowering, and solves problems by clarifying reality. The document advises planning confrontations and focusing on the real issue rather than arguing.
Conflict Resolution PP
This document provides a guide to resolving conflicts without making the situation worse. It explains that conflicts are disagreements between people and lists gossiping and ignoring problems as things that can escalate conflicts. The guide then outlines a 4-step process to resolve conflicts: 1) take a break if upset, 2) calmly discuss the issue, 3) find solutions, and 4) agree on a solution. It provides examples of conflicts and walks through applying the 4 steps. It emphasizes resolving conflicts directly with the other person rather than complaining to others.
Talking Safely
The document provides guidance on effective communication when disagreements occur or sensitive topics need to be discussed. It outlines common mistakes in speaking and listening when upset, such as attacking, exaggerating, rambling, being vague or indirect, only preparing a response rather than listening, and getting distracted by feelings.
It then introduces some tools for improving communication, including power listening, where the listener paraphrases to confirm understanding without judgment, and power dialogue, where rules structure turns for speaking and listening to ensure both parties feel heard. When people feel understood, conflict can deescalate and problem solving become possible. These techniques aim to build empathy, connection, and mutual understanding even in challenging discussions.
Chapter10
The document discusses improving communication climates through establishing confirming communication. It describes different types of disconfirming and confirming messages that can shape relationships. It also discusses how communication climates develop and how spirals of escalating or de-escalating conflict can form. The document then covers causes of defensiveness and strategies to prevent defensiveness in others, such as using descriptive rather than evaluative language. Finally, it outlines how to structure assertive messages and respond nondefensively to criticism through agreeing with valid criticisms and seeking further understanding.
How To Win An Argument
This document provides tips for winning arguments by focusing on understanding the other person and acknowledging their perspective. It discusses three types of arguments and strategies for each. For emotional or aggressive people, acknowledge their feelings before addressing content. For whiny or complaining people, acknowledge their right to feel that way but note that they must address the problem. For confused people, agree with correct information, correct errors, and explain differing conclusions. The overall strategies are to understand the other viewpoint, acknowledge emotions, address problems constructively, and provide reasons for disagreements.
Using verbal de escalation active shooter
This document provides guidance on verbal de-escalation tactics to prevent dangerous situations from escalating. It discusses how to identify threats and use non-physical communication to defuse tensions. Key recommendations include listening without judgment, understanding other perspectives, addressing underlying needs, setting clear limits, staying calm and in control of body language. De-escalation requires opening communication respectfully without barriers while protecting one's own safety. Seeking help from others is advised if a situation becomes threatening.
Positive confrontation
This document introduces skills for effective positive confrontation. It discusses identifying one's confronting style, exploring polite and powerful behavior, and using the WAC technique of stating what's bothering you, what you want the person to change, and checking in with them. Additional tips include preparing for defensive responses, practicing confrontation skills, establishing rapport, and following proper techno-etiquette. The overall goal is to enjoy the benefits of positive confrontation by treating others politely and powerfully.
Holisticeducationppt
The document discusses assertiveness training and provides guidance on assertive behavior. It defines assertiveness as expressing one's thoughts, feelings, and opinions while also respecting the rights of others. Some key aspects of assertiveness covered include standing up for one's rights in a respectful manner, being direct and honest while also listening to other perspectives, and finding a balance between passiveness and aggression. Examples are provided to illustrate assertive, passive, and aggressive behaviors in different situations.
Communication%20 climate[1]
This document discusses communication climate and how it impacts groups. It defines two types of climates - supportive and defensive. A supportive climate makes group members feel valued and encourages open sharing, while a defensive climate has the opposite effect.
The document outlines six dimensions that establish a supportive climate, including description over evaluation, problem orientation over control, and equality over superiority. It also describes seven types of disconfirming messages that characterize a defensive climate, such as being impervious, interrupting, or giving ambiguous responses.
Specific examples are provided of how climate impacts students in a classroom setting. Private schools tend to have a more supportive climate due to small class sizes while large university lectures can feel more defensive. Characteristics of both
Supportive and defensive communication climates
1. The document discusses Jack Gibb's theory of defensive and supportive communication behaviors that can alter a communication climate from negative and defensive to positive and open.
2. Gibb identified six defensive behaviors - evaluation, control, strategy, neutrality, superiority, and certainty - and six supportive behaviors - description, problem orientation, spontaneity, empathy, equality, and provisionalism.
3. Using supportive behaviors that confirm the other person, show concern for their feelings, and acknowledge uncertainty can help create a more positive communication climate where people feel free to open up.
chapter 10 slides com 125 rrcc
The document discusses communication climates and friendship communication. It defines communication climate as the emotional tone of a relationship, and identifies confirming and disconfirming messages. Disconfirming messages show a lack of regard and include impervious, interrupting, irrelevant, tangential, impersonal, ambiguous, and incongruous responses. The development of communication climates is influenced by verbal and nonverbal communication. Assertive communication and responding nondefensively to criticism are also covered. The document defines friendship and discusses the needs and types of friendships, including reciprocity, receptivity, and association. Friendships experience tensions between openness and self-protection.
Effective Communication: Easier Said Than Done
Presenter: Charlene Latimer, Faculty, School of Student Life Skills - Daytona State College
Effective communication skills are essential for success. This session will address how we communicate in a fun and interactive format. Participants will examine their styles of communicating, different forms of communication as well as strategies to improve how they interact with others in all aspects of their lives.
Assertiveness Training
The document provides information on assertive communication techniques including:
1) Using "I" statements to express one's feelings and needs without blaming others, such as "When you [behavior], I feel [feeling] because [reason]."
2) Taking turns speaking and listening to allow both sides to share their perspectives in a constructive discussion.
3) Paraphrasing what the other person said to show you are actively listening to their point of view.
Infinitive
Slides about Infinitive. Materials taken from "Enterprise Grammar 1", "Youtube.com" and "www.islcollective.com"
Residential Life and Conflict Management - COMM 115P
Residential Life and Conflict Management: A Conflict Resolution Workshop designed for COMM 115P: Comm and Conflict.
Chapter 13 communication with others
The document covers various topics around communication skills:
- It identifies 5 levels of communication from superficial to validating and provides examples.
- It describes assertive behavior and its positive impact on communication.
- It explains what validation is and basic steps to validate others by acknowledging and understanding their feelings.
- Key terms related to communication skills like active listening, empathy, and conflict resolution are defined.
- Effective communication techniques like I-messages and we-statements are explained to resolve conflicts constructively.
Negotiation
The document provides an overview of successful negotiating techniques. It begins by defining negotiation and outlining the key elements of successful negotiation, including trust, communication, understanding people's emotions, and assessing bargaining power. It then describes 8 steps to successful negotiating, preparing to negotiate by understanding yourself and others, and focusing on interests rather than positions. The document concludes by discussing strategies for handling difficult negotiations, such as dealing with objections and saying no.
More Related Content
What's hot
5 effective tactics for conflict resolution
1) Get in touch with your feelings before attempting conflict resolution so you can address the issue calmly.
2) Take responsibility for your own role in the conflict rather than blaming the other person.
3) Listen without interrupting so you can understand each other's perspectives, which can help resolve the conflict.
Communication skills to use everyday
The document provides 10 tips for effective communication:
1. Trust yourself and build trust with others through vulnerability and honesty.
2. Remember to breathe during difficult conversations to manage emotions.
3. Stay present in the conversation and avoid bringing up past issues.
4. Really listen to understand others' perspectives instead of just waiting to speak.
5. Try to understand other points of view even if you disagree.
6. Use "I statements" to express feelings and wants without accusation.
7. Take breaks from conversations when needed to gain perspective.
8. Do not focus on "winning" but on understanding perspectives.
9. Know your purpose in communicating is understanding, not changing others.
Team work conflict survey
The document is a conflict-management style survey that asks the respondent to allocate points among different responses to describe how they typically handle conflicts. It contains 15 questions about reactions to hostile, unimportant, or developing conflicts. The respondent's scores are totaled into four columns - aggressive/confrontive, assertive/persuasive, observant/introspective, and avoiding/reactive styles. A higher score in columns 1-2 indicates a more assertive approach, while columns 3-4 suggest a more conciliatory style. The respondent's scores are also totaled into A and B, with a higher score in A indicating a tendency toward aggressive/assertive conflict management and a higher score in B indicating a more accommod
How to argue?
Stay calm, keep a steady tone of voice, and avoid insults when arguing. Listen respectfully to the other perspective without taking small comments personally. Aim to find reasonable solutions, not get everything you want. Keep arguments brief and allow each side to speak before setting healthy boundaries if needed.
Interpersonal communication
This document discusses interpersonal communication and effective communication models. It introduces the basic sender-receiver communication model and the pyramid of mutuality model which emphasizes mutual purpose, meaning, and respect. Communication styles are discussed along a continuum from silence to violence, outlining strategies like politicking, hiding, withdrawing, monologuing, labeling and attacking. The importance of mutual understanding, shared goals and values, and treating others with dignity are emphasized for effective communication. Practical exercises and scripts are provided to help improve communication skills.
Confrontation
This document discusses confrontation and provides guidance on how to effectively confront others. It defines confrontation as directly expressing one's views and feelings about a conflict situation while inviting the other party to also share their perspective. The document recommends confronting with empathy, self-confrontation, and maintaining trust. Whether to confront depends on the relationship, issues, and other party's ability to act. Effective confrontation is specific, timely, uses personal and relationship statements, and perception checks while inviting feedback. Self-confrontation examines one's own life for problems. Confronting preserves love, is empowering, and solves problems by clarifying reality. The document advises planning confrontations and focusing on the real issue rather than arguing.
Conflict Resolution PP
This document provides a guide to resolving conflicts without making the situation worse. It explains that conflicts are disagreements between people and lists gossiping and ignoring problems as things that can escalate conflicts. The guide then outlines a 4-step process to resolve conflicts: 1) take a break if upset, 2) calmly discuss the issue, 3) find solutions, and 4) agree on a solution. It provides examples of conflicts and walks through applying the 4 steps. It emphasizes resolving conflicts directly with the other person rather than complaining to others.
Talking Safely
The document provides guidance on effective communication when disagreements occur or sensitive topics need to be discussed. It outlines common mistakes in speaking and listening when upset, such as attacking, exaggerating, rambling, being vague or indirect, only preparing a response rather than listening, and getting distracted by feelings.
It then introduces some tools for improving communication, including power listening, where the listener paraphrases to confirm understanding without judgment, and power dialogue, where rules structure turns for speaking and listening to ensure both parties feel heard. When people feel understood, conflict can deescalate and problem solving become possible. These techniques aim to build empathy, connection, and mutual understanding even in challenging discussions.
Chapter10
The document discusses improving communication climates through establishing confirming communication. It describes different types of disconfirming and confirming messages that can shape relationships. It also discusses how communication climates develop and how spirals of escalating or de-escalating conflict can form. The document then covers causes of defensiveness and strategies to prevent defensiveness in others, such as using descriptive rather than evaluative language. Finally, it outlines how to structure assertive messages and respond nondefensively to criticism through agreeing with valid criticisms and seeking further understanding.
How To Win An Argument
This document provides tips for winning arguments by focusing on understanding the other person and acknowledging their perspective. It discusses three types of arguments and strategies for each. For emotional or aggressive people, acknowledge their feelings before addressing content. For whiny or complaining people, acknowledge their right to feel that way but note that they must address the problem. For confused people, agree with correct information, correct errors, and explain differing conclusions. The overall strategies are to understand the other viewpoint, acknowledge emotions, address problems constructively, and provide reasons for disagreements.
Using verbal de escalation active shooter
This document provides guidance on verbal de-escalation tactics to prevent dangerous situations from escalating. It discusses how to identify threats and use non-physical communication to defuse tensions. Key recommendations include listening without judgment, understanding other perspectives, addressing underlying needs, setting clear limits, staying calm and in control of body language. De-escalation requires opening communication respectfully without barriers while protecting one's own safety. Seeking help from others is advised if a situation becomes threatening.
Positive confrontation
This document introduces skills for effective positive confrontation. It discusses identifying one's confronting style, exploring polite and powerful behavior, and using the WAC technique of stating what's bothering you, what you want the person to change, and checking in with them. Additional tips include preparing for defensive responses, practicing confrontation skills, establishing rapport, and following proper techno-etiquette. The overall goal is to enjoy the benefits of positive confrontation by treating others politely and powerfully.
Holisticeducationppt
The document discusses assertiveness training and provides guidance on assertive behavior. It defines assertiveness as expressing one's thoughts, feelings, and opinions while also respecting the rights of others. Some key aspects of assertiveness covered include standing up for one's rights in a respectful manner, being direct and honest while also listening to other perspectives, and finding a balance between passiveness and aggression. Examples are provided to illustrate assertive, passive, and aggressive behaviors in different situations.
Communication%20 climate[1]
This document discusses communication climate and how it impacts groups. It defines two types of climates - supportive and defensive. A supportive climate makes group members feel valued and encourages open sharing, while a defensive climate has the opposite effect.
The document outlines six dimensions that establish a supportive climate, including description over evaluation, problem orientation over control, and equality over superiority. It also describes seven types of disconfirming messages that characterize a defensive climate, such as being impervious, interrupting, or giving ambiguous responses.
Specific examples are provided of how climate impacts students in a classroom setting. Private schools tend to have a more supportive climate due to small class sizes while large university lectures can feel more defensive. Characteristics of both
Supportive and defensive communication climates
1. The document discusses Jack Gibb's theory of defensive and supportive communication behaviors that can alter a communication climate from negative and defensive to positive and open.
2. Gibb identified six defensive behaviors - evaluation, control, strategy, neutrality, superiority, and certainty - and six supportive behaviors - description, problem orientation, spontaneity, empathy, equality, and provisionalism.
3. Using supportive behaviors that confirm the other person, show concern for their feelings, and acknowledge uncertainty can help create a more positive communication climate where people feel free to open up.
chapter 10 slides com 125 rrcc
The document discusses communication climates and friendship communication. It defines communication climate as the emotional tone of a relationship, and identifies confirming and disconfirming messages. Disconfirming messages show a lack of regard and include impervious, interrupting, irrelevant, tangential, impersonal, ambiguous, and incongruous responses. The development of communication climates is influenced by verbal and nonverbal communication. Assertive communication and responding nondefensively to criticism are also covered. The document defines friendship and discusses the needs and types of friendships, including reciprocity, receptivity, and association. Friendships experience tensions between openness and self-protection.
Effective Communication: Easier Said Than Done
Presenter: Charlene Latimer, Faculty, School of Student Life Skills - Daytona State College
Effective communication skills are essential for success. This session will address how we communicate in a fun and interactive format. Participants will examine their styles of communicating, different forms of communication as well as strategies to improve how they interact with others in all aspects of their lives.
Assertiveness Training
The document provides information on assertive communication techniques including:
1) Using "I" statements to express one's feelings and needs without blaming others, such as "When you [behavior], I feel [feeling] because [reason]."
2) Taking turns speaking and listening to allow both sides to share their perspectives in a constructive discussion.
3) Paraphrasing what the other person said to show you are actively listening to their point of view.
Infinitive
Slides about Infinitive. Materials taken from "Enterprise Grammar 1", "Youtube.com" and "www.islcollective.com"
Residential Life and Conflict Management - COMM 115P
Residential Life and Conflict Management: A Conflict Resolution Workshop designed for COMM 115P: Comm and Conflict.
What's hot (20)
Residential Life and Conflict Management - COMM 115P
Residential Life and Conflict Management - COMM 115P
Similar to Creative Assignment
Chapter 13 communication with others
The document covers various topics around communication skills:
- It identifies 5 levels of communication from superficial to validating and provides examples.
- It describes assertive behavior and its positive impact on communication.
- It explains what validation is and basic steps to validate others by acknowledging and understanding their feelings.
- Key terms related to communication skills like active listening, empathy, and conflict resolution are defined.
- Effective communication techniques like I-messages and we-statements are explained to resolve conflicts constructively.
Negotiation
The document provides an overview of successful negotiating techniques. It begins by defining negotiation and outlining the key elements of successful negotiation, including trust, communication, understanding people's emotions, and assessing bargaining power. It then describes 8 steps to successful negotiating, preparing to negotiate by understanding yourself and others, and focusing on interests rather than positions. The document concludes by discussing strategies for handling difficult negotiations, such as dealing with objections and saying no.
Communication
This document provides tips for effective communication. It discusses how to be a good communicator, communicate effectively, listen strategically, win people's cooperation, negotiate, give feedback, deal with criticism, keep discussions from turning into arguments, resolve conflicts, present, use email, voice mail, telephone calls, and one's voice properly. It also offers guidance for having effective meetings and brainstorming sessions. The document emphasizes active listening, understanding different perspectives, being concise and respectful, and focusing on interests and solutions rather than positions.
Option_1_Chazard-analysis-critical-contr
hazard-analysis-critical-control-point-haccp-ppt-1416wfcf.pptx
Conflict resol
This document provides information on conflict resolution techniques. It discusses what conflict is, when it is positive and negative, and effective versus ineffective strategies. Some key points:
- Positive conflict resolution involves negotiation, mediation, compromise, and finding win-win solutions that meet both parties' needs. Negative approaches include yelling, name-calling, refusing to change position.
- The person affected by the problem owns resolving it, even if not the cause. Solutions should be brainstormed that meet everyone's needs.
- An effective process involves preparing, identifying issues, brainstorming solutions, evaluating options, agreeing on a solution, implementing it, and following up to ensure it works. "I-messages" and
Conflict 1
This document provides information on conflict resolution techniques. It discusses what conflict is, when conflict can be positive or negative, and strategies for resolving conflict in a constructive way. The key strategies discussed are using "I messages" to communicate one's own feelings and needs, active listening to understand other perspectives, brainstorming multiple solutions to meet all needs, and implementing an agreed upon solution to resolve the underlying issues in a "win-win" manner. The goal is finding a mutually agreeable resolution through open communication and compromise.
Managing Conflicts - Human Behavior Organization.pptx
Managing Conflicts - Human Behavior Organization
Unit 3 Conflict Resolution
This document outlines the steps to conflict resolution:
1. Identify the problem and gather all relevant information from both sides.
2. Brainstorm potential solutions and consider the pros and cons of each.
3. Address the other person involved while using good communication skills and listening to their perspective.
4. Respectfully present potential solutions and compromise until an agreement is reached.
Intercultural communication awareness
This is a general overview of intercultural communication that helps to unveil the different aspects, background and skills to communicate effectively with different cultures
Chapter 8 communication with others
This document discusses communication skills. It begins by outlining chapter objectives related to recognizing different types of communication, evaluating listening skills, and identifying qualities like assertiveness. It then defines 5 levels of communication from superficial to validating. Examples of communication exercises are provided that involve sharing events, influences, qualities and compliments. Reasons for superficial communication and steps for validation are outlined. Key terms like active listening, feedback and empathy are defined. The document also discusses conflict resolution, bullying, sexual harassment and positive communication strategies like using I-messages and we-statements.
Presentation1
The document provides tips for resolving conflicts peacefully, including remaining calm, listening to others, considering their perspective, admitting mistakes, and finding solutions that satisfy everyone. It emphasizes resolving conflicts through open communication and compromise rather than arguing. Family conflicts are also discussed as being more intense and complex due to the close relationships and multiple dimensions involved.
Conflict
The document discusses conflict, its types, and methods for managing conflict. It defines conflict as opposition between individuals, groups, or ideas. There are three main types of interpersonal conflict: simple conflict over topics, pseudo conflict due to misunderstandings, and ego conflict involving clashes of personality. Intrapersonal conflict occurs within an individual regarding choices with both positive and negative outcomes. The document outlines five methods for managing conflict: avoiding it, accommodating others, competing to get one's way, compromising through mutual concessions, and collaborating by finding cooperative solutions. It provides guidance for managing intra- and interpersonal conflicts constructively.
You transformed
Strategies and tools to help transform your life - improve self esteem, resolve conflict, be more assertive.
Managing conflict
This document provides guidance on managing conflict through different strategies. It discusses five strategies for dealing with conflict: avoidance, accommodation, forcing, compromise, and collaboration. The strategy that is most appropriate depends on factors like the importance of the issue, relationships, and time constraints. The document also provides tips for managing your own interpersonal conflicts, helping two individuals manage conflicts, and helping groups manage conflicts. These tips include focusing on interests not positions, using "I" statements, active listening, and looking for agreement.
Davidson Alumni Webinar - Tough Conversations
The PPT slide-deck from our Dec 1, 2015 alumni webinar facilitated by Lory Fischler, an expert on navigating critical conversations in the workplace and in our lives.
Conflicts new flexability
This document provides an overview of a workshop on conflict resolution. It includes definitions of conflict, types of conflict, conflict escalation stages, sources of conflict, communication strategies, and conflict handling styles. The workshop aims to help participants better understand and resolve conflicts through improving communication and negotiation skills. It also establishes a code of conduct for respectful participation and outlines participant expectations and outcomes.
Conflict management and negotiation revised
This document discusses conflict management and negotiation in the workplace. It defines conflict as a serious disagreement that can become protracted. It describes different types of conflict management styles such as forcing, avoiding, accommodating, compromising, and collaborating. Tips are provided for resolving conflicts, including choosing a good time and place to discuss issues, listening carefully, and finding mutually agreeable solutions. The document also covers negotiation strategies, defining harassment, resolving conflicts with or without a union, and agreeing to disagree respectfully with colleagues.
Chapter ten ppt
The document discusses various aspects of communication including verbal and non-verbal communication, listening skills, barriers to communication, empathy vs sympathy, assertiveness, body language, and conflict resolution. Communication requires a sender and receiver. It can be undermined by poor listening skills and misunderstandings. Non-verbal cues and empathy are important parts of effective communication. Conflicts should be addressed through open discussion and finding mutually agreeable solutions.
Dealing With Difficult People Webinar
The document provides tips and strategies for effectively dealing with difficult people and resolving conflicts. It discusses understanding different perspectives, responding without blame or judgment, using active listening, and focusing on interests rather than positions to find mutually agreeable solutions. Key approaches include seeing others as people with their own needs and challenges, avoiding comparisons, clarifying assumptions, and making plans with accountability to address issues respectfully.
Similar to Creative Assignment (20)
Managing Conflicts - Human Behavior Organization.pptx
Managing Conflicts - Human Behavior Organization.pptx
Recently uploaded
Large Language Model (LLM) and it’s Geospatial Applications
Large Language Model (LLM) and it’s Geospatial Applications.
Essentials of Automations: The Art of Triggers and Actions in FME
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
Goodbye Windows 11: Make Way for Nitrux Linux 3.5.0!
As the digital landscape continually evolves, operating systems play a critical role in shaping user experiences and productivity. The launch of Nitrux Linux 3.5.0 marks a significant milestone, offering a robust alternative to traditional systems such as Windows 11. This article delves into the essence of Nitrux Linux 3.5.0, exploring its unique features, advantages, and how it stands as a compelling choice for both casual users and tech enthusiasts.
GraphSummit Singapore | Enhancing Changi Airport Group's Passenger Experience...
Dr. Sean Tan, Head of Data Science, Changi Airport Group
Discover how Changi Airport Group (CAG) leverages graph technologies and generative AI to revolutionize their search capabilities. This session delves into the unique search needs of CAG’s diverse passengers and customers, showcasing how graph data structures enhance the accuracy and relevance of AI-generated search results, mitigating the risk of “hallucinations” and improving the overall customer journey.
Presentation of the OECD Artificial Intelligence Review of Germany
Consult the full report at https://www.oecd.org/digital/oecd-artificial-intelligence-review-of-germany-609808d6-en.htm
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Climate Impact of Software Testing at Nordic Testing Days
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
20 Comprehensive Checklist of Designing and Developing a Website
Dive into the world of Website Designing and Developing with Pixlogix! Looking to create a stunning online presence? Look no further! Our comprehensive checklist covers everything you need to know to craft a website that stands out. From user-friendly design to seamless functionality, we've got you covered. Don't miss out on this invaluable resource! Check out our checklist now at Pixlogix and start your journey towards a captivating online presence today.
Video Streaming: Then, Now, and in the Future
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
Enchancing adoption of Open Source Libraries. A case study on Albumentations.AI
Enchancing adoption of Open Source Libraries. A case study on Albumentations.AIVladimir Iglovikov, Ph.D.
Presented by Vladimir Iglovikov:
- https://www.linkedin.com/in/iglovikov/
- https://x.com/viglovikov
- https://www.instagram.com/ternaus/
This presentation delves into the journey of Albumentations.ai, a highly successful open-source library for data augmentation.
Created out of a necessity for superior performance in Kaggle competitions, Albumentations has grown to become a widely used tool among data scientists and machine learning practitioners.
This case study covers various aspects, including:
People: The contributors and community that have supported Albumentations.
Metrics: The success indicators such as downloads, daily active users, GitHub stars, and financial contributions.
Challenges: The hurdles in monetizing open-source projects and measuring user engagement.
Development Practices: Best practices for creating, maintaining, and scaling open-source libraries, including code hygiene, CI/CD, and fast iteration.
Community Building: Strategies for making adoption easy, iterating quickly, and fostering a vibrant, engaged community.
Marketing: Both online and offline marketing tactics, focusing on real, impactful interactions and collaborations.
Mental Health: Maintaining balance and not feeling pressured by user demands.
Key insights include the importance of automation, making the adoption process seamless, and leveraging offline interactions for marketing. The presentation also emphasizes the need for continuous small improvements and building a friendly, inclusive community that contributes to the project's growth.
Vladimir Iglovikov brings his extensive experience as a Kaggle Grandmaster, ex-Staff ML Engineer at Lyft, sharing valuable lessons and practical advice for anyone looking to enhance the adoption of their open-source projects.
Explore more about Albumentations and join the community at:
GitHub: https://github.com/albumentations-team/albumentations
Website: https://albumentations.ai/
LinkedIn: https://www.linkedin.com/company/100504475
Twitter: https://x.com/albumentationsPushing the limits of ePRTC: 100ns holdover for 100 days
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
Generative AI Deep Dive: Advancing from Proof of Concept to Production
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
Full-RAG: A modern architecture for hyper-personalization
Mike Del Balso, CEO & Co-Founder at Tecton, presents "Full RAG," a novel approach to AI recommendation systems, aiming to push beyond the limitations of traditional models through a deep integration of contextual insights and real-time data, leveraging the Retrieval-Augmented Generation architecture. This talk will outline Full RAG's potential to significantly enhance personalization, address engineering challenges such as data management and model training, and introduce data enrichment with reranking as a key solution. Attendees will gain crucial insights into the importance of hyperpersonalization in AI, the capabilities of Full RAG for advanced personalization, and strategies for managing complex data integrations for deploying cutting-edge AI solutions.
A tale of scale & speed: How the US Navy is enabling software delivery from l...
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
Discover how MongoDB Atlas and vector search technology can revolutionize your application's search capabilities. This comprehensive presentation covers:
* What is Vector Search?
* Importance and benefits of vector search
* Practical use cases across various industries
* Step-by-step implementation guide
* Live demos with code snippets
* Enhancing LLM capabilities with vector search
* Best practices and optimization strategies
Perfect for developers, AI enthusiasts, and tech leaders. Learn how to leverage MongoDB Atlas to deliver highly relevant, context-aware search results, transforming your data retrieval process. Stay ahead in tech innovation and maximize the potential of your applications.
#MongoDB #VectorSearch #AI #SemanticSearch #TechInnovation #DataScience #LLM #MachineLearning #SearchTechnology
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024
Neha Bajwa, Vice President of Product Marketing, Neo4j
Join us as we explore breakthrough innovations enabled by interconnected data and AI. Discover firsthand how organizations use relationships in data to uncover contextual insights and solve our most pressing challenges – from optimizing supply chains, detecting fraud, and improving customer experiences to accelerating drug discoveries.
Recently uploaded (20)
Large Language Model (LLM) and it’s Geospatial Applications
Large Language Model (LLM) and it’s Geospatial Applications
Essentials of Automations: The Art of Triggers and Actions in FME
Essentials of Automations: The Art of Triggers and Actions in FME
Goodbye Windows 11: Make Way for Nitrux Linux 3.5.0!
Goodbye Windows 11: Make Way for Nitrux Linux 3.5.0!
GraphSummit Singapore | Enhancing Changi Airport Group's Passenger Experience...
GraphSummit Singapore | Enhancing Changi Airport Group's Passenger Experience...
Presentation of the OECD Artificial Intelligence Review of Germany
Presentation of the OECD Artificial Intelligence Review of Germany
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...
Climate Impact of Software Testing at Nordic Testing Days
Climate Impact of Software Testing at Nordic Testing Days
20 Comprehensive Checklist of Designing and Developing a Website
20 Comprehensive Checklist of Designing and Developing a Website
Enchancing adoption of Open Source Libraries. A case study on Albumentations.AI
Enchancing adoption of Open Source Libraries. A case study on Albumentations.AI
Pushing the limits of ePRTC: 100ns holdover for 100 days
Pushing the limits of ePRTC: 100ns holdover for 100 days
Monitoring Java Application Security with JDK Tools and JFR Events
Monitoring Java Application Security with JDK Tools and JFR Events
Generative AI Deep Dive: Advancing from Proof of Concept to Production
Generative AI Deep Dive: Advancing from Proof of Concept to Production
Full-RAG: A modern architecture for hyper-personalization
Full-RAG: A modern architecture for hyper-personalization
A tale of scale & speed: How the US Navy is enabling software delivery from l...
A tale of scale & speed: How the US Navy is enabling software delivery from l...
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024
Creative Assignment
- 1. Communication Is A Two Way Street
- 3. Nonverbal communication includes any means of sending a message that does not include words.
- 4. One-way communication occurs when the person sending information can't obtain feedback.
- 5. Two-way communication occurs when the speaker and the listener both provide feedback.
- 7. Lessens level of conflict
- 8. Non-blaming
- 10. Includes these steps: State person's name. State how you feel. Identify the issue. State what you want.
- 12. conflict
- 13. to respond in a way that will de-escalate the conflict
- 14. to identify feelings and validate the other person's feelings
- 15. to identify behaviors that are causing the conflict
- 16. to work toward resolution of the conflict
- 18. Look at their body language and facial expressions
- 19. Listen to what they are saying
- 20. Good Bad Communication Communication
- 21. Good Bad Communication Communication
- 23. MIXED MESSAGES
- 24. SILENCE
- 25. TUNING OUT
- 29. "You Should Anticipate My Desires and Feelings"
- 30. "If We Really Love Each Other, Why Do We Have to Talk About This?"
- 31. Vertical And Level Communication Communication AVOID THIS 1. Soliciting attention 2. Bossing or punishing 3. Creating or maintaining distances 4. Surrendering DO THIS 1. Sharing opinions 2. Seeking to Understand 3. Negotiating and Committing 4. Encouraging
- 33. Slow Down. It will probably take some time to work through the problem.
- 34. Sometimes when people are still so angry it is better to wait until everyone has calmed down to address the problem.
- 36. Use the "I" statement.
- 37. State how you feel.
- 38. State the specific behavior that you do not like.
- 39. State your willingness to work on a compromise to resolve the problem.
- 40. Merge by sharing ideas and reaching a resolution that is mutually agreeable to each person .
- 42. Don't let the discussion get out of control; good decisions are rarely made in anger.
- 43. Mutually agree on the time and place to discuss a serious issue.
- 44. Remain on the topic, don't bring up past hurts.
- 45. Give equal time for both sides to be heard.
- 46. Listen to each other; the feelings being expressed are real.
- 47. Be prepared to compromise, no one gets to have his/her way every time.
- 48. No threatening allowed, either verbal or physical. If you are in a situation where there is violence ... get out and get help.
- 49. Never assume you know what the other person is thinking. You first need to check out the assumption in plain language.