The document discusses conflict, its types, and methods for managing conflict. It defines conflict as opposition between individuals, groups, or ideas. There are three main types of interpersonal conflict: simple conflict over topics, pseudo conflict due to misunderstandings, and ego conflict involving clashes of personality. Intrapersonal conflict occurs within an individual regarding choices with both positive and negative outcomes. The document outlines five methods for managing conflict: avoiding it, accommodating others, competing to get one's way, compromising through mutual concessions, and collaborating by finding cooperative solutions. It provides guidance for managing intra- and interpersonal conflicts constructively.
Many leaders stay away from using the word conflict to describe tensions in their organizations. By failing to properly account for what is preventing the enterprise from producing, they contribute to the toxicity.
Understanding how to manage/resolve conflict is an essential skill required by managers/leaders today. Shying away from treating with its presence is likely to affect the organization in a negative way.
Many leaders stay away from using the word conflict to describe tensions in their organizations. By failing to properly account for what is preventing the enterprise from producing, they contribute to the toxicity.
Understanding how to manage/resolve conflict is an essential skill required by managers/leaders today. Shying away from treating with its presence is likely to affect the organization in a negative way.
Presentation on workplace conflict covering
- What is “problem” conflict?
- The inevitability of conflict within workplace teams
- The 5 Recognized approaches to dealing with conflict
- What are your usual Conflict Styles?
- Tips and strategies to reduce conflict
- When to bring in a Mediator
- Recap
Workplace Conflict & Strategies for ManagementJharna Jagtiani
Conflict is a normal and natural part of any workplace. When it occurs, there is a tendency for morale to be lowered, an increase in absenteeism and decreased productivity. It has been estimated that managers spend at least 25 percent of their time resolving workplace conflicts – causing lowered office performance.
A one day seminar slides- free-Workplace conflict ManagementE J Sarma
If you like it please say so here and buy the e book and read my new new book on employee rewards-The invisible hand-how to reward employees without killing the motivation of others----- in amazon.in
Every one faces conflict in day to day life especially at workplace.
Here is complete training program to understand, strategize and face the conflict challenges,This seminar was given 8/10 excellent, rating by 85% of participants
Negotiation Skills - How to Win More - More Often, in both your personal and business life. This comprehensive presentation will get you kick started and give you the knowledge, tools and techniques to Win More - More Often.......guaranteed.
Dr. Rick Goodman lists some of the most common causes of conflict, and some tips for managing it. For more information on conflict management and workplace conflict resolution visit http://www.rickgoodman.com or http://advantagecontinuingeducationseminars.com/
Presentation on workplace conflict covering
- What is “problem” conflict?
- The inevitability of conflict within workplace teams
- The 5 Recognized approaches to dealing with conflict
- What are your usual Conflict Styles?
- Tips and strategies to reduce conflict
- When to bring in a Mediator
- Recap
Workplace Conflict & Strategies for ManagementJharna Jagtiani
Conflict is a normal and natural part of any workplace. When it occurs, there is a tendency for morale to be lowered, an increase in absenteeism and decreased productivity. It has been estimated that managers spend at least 25 percent of their time resolving workplace conflicts – causing lowered office performance.
A one day seminar slides- free-Workplace conflict ManagementE J Sarma
If you like it please say so here and buy the e book and read my new new book on employee rewards-The invisible hand-how to reward employees without killing the motivation of others----- in amazon.in
Every one faces conflict in day to day life especially at workplace.
Here is complete training program to understand, strategize and face the conflict challenges,This seminar was given 8/10 excellent, rating by 85% of participants
Negotiation Skills - How to Win More - More Often, in both your personal and business life. This comprehensive presentation will get you kick started and give you the knowledge, tools and techniques to Win More - More Often.......guaranteed.
Dr. Rick Goodman lists some of the most common causes of conflict, and some tips for managing it. For more information on conflict management and workplace conflict resolution visit http://www.rickgoodman.com or http://advantagecontinuingeducationseminars.com/
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Managing conflict within an organization.
Conflict in an organization is inevitable, so might as well learn how to deal with it, because if tackled correctly it can be beneficial for the company as well as the individuals.
Material for PGPSE participants of AFTERSCHOOOL CENTRE FOR SOCIAL ENTREPRENEURSHIP. PGPSE is an entrepreneurship oriented programme, open for all, free for all.
Managing conflict in the workplace is challenging at the best of times. In this light hearted yet effective presentation learn the does and dont's of conflict management.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
The Art Pastor's Guide to Sabbath | Steve ThomasonSteve Thomason
What is the purpose of the Sabbath Law in the Torah. It is interesting to compare how the context of the law shifts from Exodus to Deuteronomy. Who gets to rest, and why?
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
2. Conflict is natural occurrence in everyday life, we should not avoid conflict Conflict 1. to fight, battle, contend 2. to be antagonistic, incompatible or contradictory, be in opposition, clash 3. sharp disagreement or opposition as of interests, ideas, etc. 4. emotional disturbance resulting from a clash of opposing impulses
3. TYPES OF CONFLICT We could define conflict as a state of opposition between persons, ideas or interests when make divergence of goals, objectives or expectations. The group of conflicts are Interpersonal and Intrapersonal conflict. Three types of Interpersonal conflicts that people find themselves in. Simple conflict, Pseudo conflict, Ego conflict
4. Simple conflict Conflict is subject or topic oriented. Disagreement is over differences about topics of social, political, or economic nature. That leads to over 90% of all divorces in the US. That occurs between sex, finances, children, in-laws, religion
5. Pseudo Conflict Conflict occurs when there is a communication breakdown between sender and receiver. Pseudo-conflict is a conflict or situation where the people are actually in agreement , but perceptions and misunderstanding prevents them from seeing that they are in agreement. Pseudo conflict can be easily solved by clarification of information or meaning.
6. Ego Conflict This type of conflict is caused when personalities within a group clash. It is essentially a struggle between two people that is characterized by name calling and blaming. Ego conflict puts the other on the defensive and tends to ignore the original issue. This type of conflict resolving is the hardest because one’s dignity, self esteem or self respect or pride involved.
7. Intrapersonal Conflict Conflict within the individual. Approach conflict: an individual must choose among alternatives, each of which is expected to have a positive outcome. Avoidance conflict : an individual must choose among alternatives, each of which is expected to have a negative outcome. Approach-Avoidance conflict : an individual must decide whether to do something that has both positive and negative outcomes.
9. Conflict Management There is no one best way to deal with conflict. It depends on the current situation. Here are the major ways that people use to deal with conflict. Avoid it . Pretend it is not there or ignore it. Use it when it simply is not worth the effort to argue. Usually this approach tends to worsen the conflict over time.
10. Conflict Management Accommodate it . Give in to others, sometimes to the extent that you compromise yourself. Use this approach very sparingly and infrequently, for example, in situations when you know that you will have another more useful approach in the very near future. Usually this approach tends to worsen the conflict over time, and causes conflicts within yourself.
11. Conflict Management Competing. Work to get your way, rather than clarifying and addressing the issue. Competitors love accommodators. Use when you have a very strong conviction about your position. Compromising . Mutual give-and-take. Use when the goal is to get past the issue and move on.
12. Conflict Management Collaborating. Focus on working together. Use when the goal is to meet as many current needs as possible by using mutual resources. This approach sometimes raises new mutual needs. Use when the goal is to cultivate ownership and commitment.
13. Conflict Management To Manage a Conflict Within Yourself - The following steps will help you in this regard. Name the conflict, or identify the issue, including what you want that you aren't getting. Consider: Writing your thoughts down to come to a conclusion. Talk to someone, including asking them to help you summarize the conflict in 5 sentences or less.
14. Conflict Management Get perspective by discussing the issue with your friend or by putting it down in writing. Consider: How important is this issue? Does the issue seem worse because you're tired, angry at something else, etc.? What's your role in this issue?
15. Conflict Management Pick at least one thing you can do about the conflict. Identify at least three courses of action. For each course, write at least three pros and cons. Select an action - if there is no clear course of action, pick the alternative that will not hurt, or be least hurtful, to yourself and others. Briefly discuss that course of action with a friend.
16. Conflict Management Then do something. Wait at least a day before you do anything about the conflict. This gives you a cooling off period. Then take an action. Have in your own mind, a date when you will act again if you see no clear improvement.
17. Conflict Management To Manage a Conflict With Another Know what you don't like about yourself, early on in your career. We often don't like in others what we don't want to see in ourselves. Write down 5 traits that really bug you when see them in others.
18. Conflict Management Manage yourself. If you and/or the other person are getting heated up, then manage yourself to stay calm by Speaking to the person as if the other person is not heated up - this can be very effective! Avoid use of the word such as blaming. Nod your head to assure them you heard them. Maintain eye contact with them. Move the discussion to a private area, if possible.
19. Conflict Management Give the other person time to vent. Don't interrupt them or judge what they are saying. Verify that you're accurately hearing each other. When they are done speaking:} a. Ask the other person to let you rephrase (uninterrupted) what you are hearing from them to ensure you are hearing them. b. To understand them more, ask open-ended questions. Avoid questions - those questions often make people feel defensive.
20. Conflict Management Repeat the above step, this time for them to verify that they are hearing you. When you present your position. Talk in terms of the present as much as possible. Mention your feelings. Acknowledge where you disagree and where you agree.