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[object Object],conflicts
PERSONAL CONFLICTS
ORGANISATION
HOW TO WORK OUT CONFLICTS (Fairly and Peacefully ) ,[object Object],[object Object],[object Object],[object Object]
 
[object Object]
[object Object]
other person do the talking. 2. Let the  ,[object Object]
3. Genuinely consider the other person’s point of view. ,[object Object]
4. There’s power in the words “Yes, yes, I see exactly what you’re saying. You mean…….” ,[object Object]
5. If the situation turns verbally abusive, put a stop to it ,[object Object]
ADMIT UR MISTAKE
[object Object]
[object Object]
 
These words have tremendous power. Not only does it validate the other person’s viewpoint but it also diffuses the tension. You might be surprised by what happens afterwards. The person could end up defending you. You’d be amazed how an attacker suddenly becomes an ally.
Conflict management
Cool off.   ,[object Object]
Tell what’s bothering you using “I messages.”   ,[object Object],[object Object]
Take responsibility.  ,[object Object]
Brainstorm solutions
come up with one that satisfies both people   ,[object Object]
Affirm, forgive, or thank. ,[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],FAMILY CONFLICTS
FAMILY CONFLICTS
INTENSITY ,[object Object]
C OMPLEXITY ,[object Object]
COMPLEXITY ,[object Object]
ATTACHMENT ,[object Object]
BETRAYAL ,[object Object]
 

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