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Convergence and fragmentation: 
research, informatics and legal education 
Professor Paul Maharg 
paulmaharg.com/slides
transformational pedagogies 
PMS 2736C PMS 2727C 
A S H G A T E – S E R I E S 1 3 7 5 
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15mm 
E M E R G I N G L E G A L E D U C A T I O N 
E M E R G I N G L E G A L E D U C A T I O N 
THE ARTS AND THE 
LEGAL ACADEMY 
Beyond Text in Legal Education 
Edited by 
ZENON BAN´KOWSKI, MAKSYMILIAN DEL MAR, 
and PAUL MAHARG 
THE ARTS AND 
THE LEGAL 
ACADEMY 
Beyond Text in Legal Education 
Edited by 
ZENON BAN´KOWSKI 
University of Edinburgh, UK 
MAKSYMILIAN DEL MAR 
Queen Mary, University of London, UK 
PAUL MAHARG 
Northumbria University, UK 
THE ARTS AND THE LEGAL ACADEMY 
In Western culture, law is dominated by textual 
representation. Lawyers, academics and law students live 
and work in a textual world where the written word is law 
and law is interpreted largely within written and printed 
discourse. Is it possible, however, to understand and learn 
law differently? Could modes of knowing, feeling, 
memory and expectation commonly present in the Arts 
enable a deeper understanding of law’s discourse and 
practice? If so, how might that work for students, lawyers 
and academics in the classroom, and in continuing 
professional development? 
Bringing together scholars and practitioners 
internationally from the fields of legal education, legal 
theory, theatre, architecture, and visual and movement 
arts, this book is evidence of how the Arts can powerfully 
revitalize the theory and practice of legal education. 
Through discussion of theory and practice in the 
humanities and Arts, linked to practical examples of 
radical interventions, the chapters reveal how the Arts can 
transform educational practice and our view of its place in 
legal practice. Available in enhanced electronic format, 
the book complements The Moral Imagination and the 
Legal Life, also published by Ashgate. 
If you want to find ways of developing a distinctive law 
degree, and one which will engage you and your students 
creatively as well as analytically, this book may be just 
what you need. It suggests how to use the arts in a radical 
challenge to traditional text-based approaches and may 
well surprise you. 
Nigel Duncan, City University London, UK 
BAN´ 
KOWSKI, DEL MAR, 
and MAHARG
Genealogies of Legal Education 
Introduction 
1.Sensus communis: beatific moral theory and legal learning 
2.Kant, Arendt, Dewey and judgment 
3.English progressive primary education: regulatory dialogue & innovation 
4.Art schools and law schools: the ratio of Bellini’s O 
5.Convergence and fragmentation: research, informatics and legal education 
6.Codeswitching: the open movement in HE 
Conclusion: the provincial, the global and the inner émigré
preview 
• Fragmentation & convergence: a processual view of change 
• Convergence & new media in law schools 
• Examples: 
– ALIAS (Ardcalloch Legal Information & Advice Service) 
– Legal Informatics & visualization projects 
• Some practical conclusions 
‘[A] genuine shift in the way we produce the information environment that 
we occupy as individual agents, as citizens, as culturally embedded 
creatures, and as social beings goes to the core of our basic liberal 
commitments’. 
(Benkler 2006, 464)
BIALL interview… 
‘[Trainees] appeared to be generally unfamiliar with paper-based resources 
by comparison with digital resources. In addition they noted that trainees 
seemed to depend on one-hit-only searching: in other words they did not 
check thoroughly and contextually around their findings. They used Google 
extensively and their searches tended to be shallow and brief. Trainees were 
also increasingly unable to distinguish between the genres of legal research 
tools – the difference between an encyclopaedia and a digest, for example. 
They seemed to lack persistence and diligence in searching, as well as 
organization. These values, that underlay the learning outcomes of the LILT 
document, needed to be worked on by students. The group were unanimous 
in their opinion that many academics shared the weaknesses of students and 
trainees in this regard.’
BIALL interview… 
‘students needed to be assessed on skills as well as 
content: process needed to be audited both in practice-based 
situations and in formal academic learning, and 
indeed if good habits were established early on in 
academic learning, supported by staff and driven in 
part by assessment, then it would make the job of 
practice-based librarians a lot easier.’
BIALL interview… 
• The law degree was an apprenticeship of content, not of process. 
• Over the last few decades the law curriculum had become ever more crowded 
with more core content and extra options. 
• Part of the solution to crowded curricula was better design. In particular, 
academic staff needed to design with library staff in joint activities. Library staff, 
in other words, needed to be more at the heart of the educational design process 
with academic staff, and involved in teaching, learning and assessment. […] 
• Following on from this, regulators needed to recognize the changing role of law 
librarians as legal educators. Currently librarians are classified occupationally in 
many institutions as ‘Clerical Staff’ or some such. This needs to change and their 
role as educators and digital information curators and digital information 
environment designers should be recognized.
Henry Jenkins & New Media 
Definition of delivery technology: 
a tool by which we consume media, 
eg TV, phone, etc. 
Definition of media (citing Lisa Gitelman): 
1.‘a medium is a technology that enables 
communication’, eg recorded sound. 
2.it is also ‘a set of associated “protocols” or social and cultural 
practices that have grown up around that technology’
Margaret Laidlaw… 
media fragmentation 
‘[There] war never ane o’ my sangs prentit till ye 
prentit them yoursel’, an’ ye have spoilt them 
awthegither. They were made for singin’ an’ no for 
readin’; but ye hae broken the charm noo, an’ 
they’ll never [be] sung mair’.
media convergence 
‘[Media convergence] alters the relationship 
between existing technologies, industries, markets, 
genres, and audiences. Convergence alters the 
logic by which media industries operate and by 
which media consumers process news and 
entertainment. Keep this in mind: convergence 
refers to a process, not an endpoint. […] Ready or 
not, we are already living within a convergence 
culture.’ (Jenkins, 15-16)
‘Whereas old Hollywood focused on cinema, 
the new media conglomerates have 
controlling interests across the entire 
entertainment industry. Warner Bros. 
produces film, television, popular music, 
computer games, Web sites, toys, 
amusement park rides, books, newspapers, 
magazines, and comics.’ (Jenkins, 16)
‘fans of a popular television series may 
sample dialogue, summarize episodes, 
debate subtexts, create original fan fiction, 
record their own soundtracks, make their 
own movies – and distribute all of this 
worldwide via the Internet.’ (Jenkins, 16)
Good coaching practices Potter fan fic sites 
1 Create a specific site for writing Eg www.fictionalley.org (179) 
2 Provide mentors for new writers ‘forty mentors … welcome each new participant 
individually’. (179) 
3 Set up peer-review ‘At The Sugar Quill, www.sugarquill.net, every 
posted story undergoes beta reading’. (179) 
4 Provide critique ‘constructive criticism and technical editing’ is 
provided. (179) 
5 Introduce writers to multiple drafting ‘New writers often go through multiple drafts and 
multiple beta readers before their stories are 
ready for posting’. (180)
‘Today we participate in a more radical and profound 
commonality than has ever been experienced in the history of 
capitalism. The fact is that we participate in a productive 
world made up of communication and social networks, 
interactive services and common languages. Our economic 
and social reality is defined less by the material objects that 
are made and consumed than by co-produced services and 
relationships. Producing increasingly means constructing co-operation 
and communicative commonalities.’ 
(Hardt & Negri, 2000)
authenticity as transactional learning… 
Transactional learning: 
active learning 
through performance in authentic transactions 
involving reflection in & on learning, 
deep collaborative learning, and 
holistic or process learning, 
with relevant professional assessment 
that includes ethical standards
portrait of the teacher as designer 
• Shift in traditional role of staff as centre of the knowledge web 
• Knowledge and skills are distributed across webs 
• Staff spend more time designing online learning with tutors, 
postgrad assistants, trainees, student monitors, ie design work 
using… 
– resources 
– simulations 
– just-in-time learning 
– salon & masterclass models of group learning 
• … over whole programmes of study. 
• Within and between disciplines 
• Within and between institutions internationally
example 1: legal writing 
We regarded writing as primarily social activity, 
which emphasised: 
• networks of meaning 
• distributed learning across the internet and other 
forms of knowledge representation 
• collaborative learning at all levels
current online education…? 
Still focused on: 
1. Organisations, ie LMSs, silos of knowledge 
2. Products, ie handbooks, CDs, closely-guarded 
downloads 
3.Content, ie modules, lock-step instruction 
4.Snapshot assessment of taught substantive 
content
online learning as social learning 
Focus shifts to: 
1. Organisation has weak boundaries, strong presence 
through resource-based, integrated learning networks, with 
open access, eg MIT & OU open courseware 
2. Focus not on static content but on web-based, aggregated 
content 
3. E-learning framed as understanding & conversation, just-in-time 
learning 
4. Assessment of situated learning 
(Stephen Downes)
ALIAS... 
Ardcalloch 
Legal 
Informatio 
n & Advice 
Service
ALIAS 
• Simulation of professional writing contexts 
• Creation of wikis within ALIAS – Ardcalloch Legal Information and 
Advice Service 
• Students: 
– saw each other’s drafts (collaborative learning) 
– amended firm’s drafts (collaborative working) 
– were responsible for individual articles (ownership…) 
• Staff : 
– saw student drafts (observe collab. learning + working) 
– commented on drafts (feedback on individual work) 
• Staff included professional legal writers as well as GGSL staff, and 
used previous student work, & previous students as mentors
Practice Management as context 
• Key support for student collaboration 
• Subject deals with issues such as 
– Risk management 
– Time management 
– Client care 
– Secure and effective collaborative work practices 
– Legal research 
and deals with these issues within simulated transactions 
• Practice manager is therefore a coach rather than a tutor, within a 
professional collaborative writing environment.
Norms Feedback Behavioural 
modification 
Example Variant 
Hierarchical Legal Rules Monitoring 
Powers/Duties 
Legal Sanctions Classic Agency Model Contractual Rule-making 
& 
Enforcement 
Competition Price / Quality 
Ratio 
Outcomes of 
Competition 
Striving to Perform 
Better 
Markets Promotion Systems 
Community Social Norms Social Observation Social Sanctions, eg 
Ostrac-ization 
Villages, Clubs Professional Ordering 
Design Fixed with 
Architect-ure 
Lack of Response Physical Inhibition Parking Bollards Software Code 
Murray & Scott 2002
legal informatics examples 
• Candy Chang’s Street Vendor project: http://candychang.com/street-vendor-guide/ 
• Margaret Hagan’s OpenLawLab: http://www.openlawlab.com 
• Susanne Hoogwater’s contract drafting visuals: http://www.legalvisuals.nl 
• Gary Sieling, Visualizing Citations in US Law, -- http://garysieling.com/blog/visualizing-citations-in-u-s-law, 
where the thickness of the links between Titles encodes the frequency of citations between the sections, 
including self-citations. 
• Uber Rides by Neighbourhood at http://bost.ocks.org/mike/uberdata/. 
• The Access to Justice & Technology project at Chicago-Kent College of Law – 
http://www.kentlaw.iit.edu/institutes-centers/center-for-access-to-justice-and-technology. The goal of 
the of the project is to begin to establish cyber clinics as a permanent feature in US law school education. 
• Visualizations of the German Civil Code: http://www.visualizing.org/visualizations/arc-law 
• Aaron Kirschenfeld’s post, ‘The Law School Crisis, Visualized’: 
http://www.aaronkirschenfeld.com/scholarship/law-viz/ 
• Jade: https://www.jade.io/Jade.html#t=home
conclusions 
1. Work with regulators and others to shift the focus on 
programmes from legal content to legal skills, and deep 
discussion and practice of legal values. 
2. From other disciplines, develop the concept of collective 
competence and collective responsibility around issues such 
as open and free resources, and do this via interdisciplinary 
approaches. In this way change, in Gitelman’s terms, the 
‘associated “protocols” or social and cultural practices that 
have grown up around [a] technology’
conclusions 
3. Oliver Goodenough’s e-curriculum (2013) gives us useful pointers 
as to what a curriculum heavy with technology might look like; but 
we can do much more to embed and converge media. We can use 
crowdsourcing, visualisation and the tools of legal informatics in 
our classes, and in our understanding of legal education itself. 
4. Use legal information creatively, imaginatively and practically, as 
the legal informatics examples demonstrate 
5. Focus on complex and sophisticated simulation environments in 
which we can use primary legal resources with students, and 
practise using these in a wide variety of contexts within our 
teaching programmes.
Email:paul.maharg@anu.edu.au 
Web: paulmaharg.com 
Slides: paulmaharg.com/slides

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Convergence and fragmentation research, informatics and legal education

  • 1. Convergence and fragmentation: research, informatics and legal education Professor Paul Maharg paulmaharg.com/slides
  • 2. transformational pedagogies PMS 2736C PMS 2727C A S H G A T E – S E R I E S 1 3 7 5 BANKOWSKIETAL ASHGATEP P C BOARD240x160mm SPINE 15mm E M E R G I N G L E G A L E D U C A T I O N E M E R G I N G L E G A L E D U C A T I O N THE ARTS AND THE LEGAL ACADEMY Beyond Text in Legal Education Edited by ZENON BAN´KOWSKI, MAKSYMILIAN DEL MAR, and PAUL MAHARG THE ARTS AND THE LEGAL ACADEMY Beyond Text in Legal Education Edited by ZENON BAN´KOWSKI University of Edinburgh, UK MAKSYMILIAN DEL MAR Queen Mary, University of London, UK PAUL MAHARG Northumbria University, UK THE ARTS AND THE LEGAL ACADEMY In Western culture, law is dominated by textual representation. Lawyers, academics and law students live and work in a textual world where the written word is law and law is interpreted largely within written and printed discourse. Is it possible, however, to understand and learn law differently? Could modes of knowing, feeling, memory and expectation commonly present in the Arts enable a deeper understanding of law’s discourse and practice? If so, how might that work for students, lawyers and academics in the classroom, and in continuing professional development? Bringing together scholars and practitioners internationally from the fields of legal education, legal theory, theatre, architecture, and visual and movement arts, this book is evidence of how the Arts can powerfully revitalize the theory and practice of legal education. Through discussion of theory and practice in the humanities and Arts, linked to practical examples of radical interventions, the chapters reveal how the Arts can transform educational practice and our view of its place in legal practice. Available in enhanced electronic format, the book complements The Moral Imagination and the Legal Life, also published by Ashgate. If you want to find ways of developing a distinctive law degree, and one which will engage you and your students creatively as well as analytically, this book may be just what you need. It suggests how to use the arts in a radical challenge to traditional text-based approaches and may well surprise you. Nigel Duncan, City University London, UK BAN´ KOWSKI, DEL MAR, and MAHARG
  • 3. Genealogies of Legal Education Introduction 1.Sensus communis: beatific moral theory and legal learning 2.Kant, Arendt, Dewey and judgment 3.English progressive primary education: regulatory dialogue & innovation 4.Art schools and law schools: the ratio of Bellini’s O 5.Convergence and fragmentation: research, informatics and legal education 6.Codeswitching: the open movement in HE Conclusion: the provincial, the global and the inner émigré
  • 4. preview • Fragmentation & convergence: a processual view of change • Convergence & new media in law schools • Examples: – ALIAS (Ardcalloch Legal Information & Advice Service) – Legal Informatics & visualization projects • Some practical conclusions ‘[A] genuine shift in the way we produce the information environment that we occupy as individual agents, as citizens, as culturally embedded creatures, and as social beings goes to the core of our basic liberal commitments’. (Benkler 2006, 464)
  • 5. BIALL interview… ‘[Trainees] appeared to be generally unfamiliar with paper-based resources by comparison with digital resources. In addition they noted that trainees seemed to depend on one-hit-only searching: in other words they did not check thoroughly and contextually around their findings. They used Google extensively and their searches tended to be shallow and brief. Trainees were also increasingly unable to distinguish between the genres of legal research tools – the difference between an encyclopaedia and a digest, for example. They seemed to lack persistence and diligence in searching, as well as organization. These values, that underlay the learning outcomes of the LILT document, needed to be worked on by students. The group were unanimous in their opinion that many academics shared the weaknesses of students and trainees in this regard.’
  • 6. BIALL interview… ‘students needed to be assessed on skills as well as content: process needed to be audited both in practice-based situations and in formal academic learning, and indeed if good habits were established early on in academic learning, supported by staff and driven in part by assessment, then it would make the job of practice-based librarians a lot easier.’
  • 7. BIALL interview… • The law degree was an apprenticeship of content, not of process. • Over the last few decades the law curriculum had become ever more crowded with more core content and extra options. • Part of the solution to crowded curricula was better design. In particular, academic staff needed to design with library staff in joint activities. Library staff, in other words, needed to be more at the heart of the educational design process with academic staff, and involved in teaching, learning and assessment. […] • Following on from this, regulators needed to recognize the changing role of law librarians as legal educators. Currently librarians are classified occupationally in many institutions as ‘Clerical Staff’ or some such. This needs to change and their role as educators and digital information curators and digital information environment designers should be recognized.
  • 8. Henry Jenkins & New Media Definition of delivery technology: a tool by which we consume media, eg TV, phone, etc. Definition of media (citing Lisa Gitelman): 1.‘a medium is a technology that enables communication’, eg recorded sound. 2.it is also ‘a set of associated “protocols” or social and cultural practices that have grown up around that technology’
  • 9. Margaret Laidlaw… media fragmentation ‘[There] war never ane o’ my sangs prentit till ye prentit them yoursel’, an’ ye have spoilt them awthegither. They were made for singin’ an’ no for readin’; but ye hae broken the charm noo, an’ they’ll never [be] sung mair’.
  • 10. media convergence ‘[Media convergence] alters the relationship between existing technologies, industries, markets, genres, and audiences. Convergence alters the logic by which media industries operate and by which media consumers process news and entertainment. Keep this in mind: convergence refers to a process, not an endpoint. […] Ready or not, we are already living within a convergence culture.’ (Jenkins, 15-16)
  • 11. ‘Whereas old Hollywood focused on cinema, the new media conglomerates have controlling interests across the entire entertainment industry. Warner Bros. produces film, television, popular music, computer games, Web sites, toys, amusement park rides, books, newspapers, magazines, and comics.’ (Jenkins, 16)
  • 12. ‘fans of a popular television series may sample dialogue, summarize episodes, debate subtexts, create original fan fiction, record their own soundtracks, make their own movies – and distribute all of this worldwide via the Internet.’ (Jenkins, 16)
  • 13. Good coaching practices Potter fan fic sites 1 Create a specific site for writing Eg www.fictionalley.org (179) 2 Provide mentors for new writers ‘forty mentors … welcome each new participant individually’. (179) 3 Set up peer-review ‘At The Sugar Quill, www.sugarquill.net, every posted story undergoes beta reading’. (179) 4 Provide critique ‘constructive criticism and technical editing’ is provided. (179) 5 Introduce writers to multiple drafting ‘New writers often go through multiple drafts and multiple beta readers before their stories are ready for posting’. (180)
  • 14. ‘Today we participate in a more radical and profound commonality than has ever been experienced in the history of capitalism. The fact is that we participate in a productive world made up of communication and social networks, interactive services and common languages. Our economic and social reality is defined less by the material objects that are made and consumed than by co-produced services and relationships. Producing increasingly means constructing co-operation and communicative commonalities.’ (Hardt & Negri, 2000)
  • 15. authenticity as transactional learning… Transactional learning: active learning through performance in authentic transactions involving reflection in & on learning, deep collaborative learning, and holistic or process learning, with relevant professional assessment that includes ethical standards
  • 16. portrait of the teacher as designer • Shift in traditional role of staff as centre of the knowledge web • Knowledge and skills are distributed across webs • Staff spend more time designing online learning with tutors, postgrad assistants, trainees, student monitors, ie design work using… – resources – simulations – just-in-time learning – salon & masterclass models of group learning • … over whole programmes of study. • Within and between disciplines • Within and between institutions internationally
  • 17. example 1: legal writing We regarded writing as primarily social activity, which emphasised: • networks of meaning • distributed learning across the internet and other forms of knowledge representation • collaborative learning at all levels
  • 18. current online education…? Still focused on: 1. Organisations, ie LMSs, silos of knowledge 2. Products, ie handbooks, CDs, closely-guarded downloads 3.Content, ie modules, lock-step instruction 4.Snapshot assessment of taught substantive content
  • 19. online learning as social learning Focus shifts to: 1. Organisation has weak boundaries, strong presence through resource-based, integrated learning networks, with open access, eg MIT & OU open courseware 2. Focus not on static content but on web-based, aggregated content 3. E-learning framed as understanding & conversation, just-in-time learning 4. Assessment of situated learning (Stephen Downes)
  • 20. ALIAS... Ardcalloch Legal Informatio n & Advice Service
  • 21. ALIAS • Simulation of professional writing contexts • Creation of wikis within ALIAS – Ardcalloch Legal Information and Advice Service • Students: – saw each other’s drafts (collaborative learning) – amended firm’s drafts (collaborative working) – were responsible for individual articles (ownership…) • Staff : – saw student drafts (observe collab. learning + working) – commented on drafts (feedback on individual work) • Staff included professional legal writers as well as GGSL staff, and used previous student work, & previous students as mentors
  • 22. Practice Management as context • Key support for student collaboration • Subject deals with issues such as – Risk management – Time management – Client care – Secure and effective collaborative work practices – Legal research and deals with these issues within simulated transactions • Practice manager is therefore a coach rather than a tutor, within a professional collaborative writing environment.
  • 23. Norms Feedback Behavioural modification Example Variant Hierarchical Legal Rules Monitoring Powers/Duties Legal Sanctions Classic Agency Model Contractual Rule-making & Enforcement Competition Price / Quality Ratio Outcomes of Competition Striving to Perform Better Markets Promotion Systems Community Social Norms Social Observation Social Sanctions, eg Ostrac-ization Villages, Clubs Professional Ordering Design Fixed with Architect-ure Lack of Response Physical Inhibition Parking Bollards Software Code Murray & Scott 2002
  • 24. legal informatics examples • Candy Chang’s Street Vendor project: http://candychang.com/street-vendor-guide/ • Margaret Hagan’s OpenLawLab: http://www.openlawlab.com • Susanne Hoogwater’s contract drafting visuals: http://www.legalvisuals.nl • Gary Sieling, Visualizing Citations in US Law, -- http://garysieling.com/blog/visualizing-citations-in-u-s-law, where the thickness of the links between Titles encodes the frequency of citations between the sections, including self-citations. • Uber Rides by Neighbourhood at http://bost.ocks.org/mike/uberdata/. • The Access to Justice & Technology project at Chicago-Kent College of Law – http://www.kentlaw.iit.edu/institutes-centers/center-for-access-to-justice-and-technology. The goal of the of the project is to begin to establish cyber clinics as a permanent feature in US law school education. • Visualizations of the German Civil Code: http://www.visualizing.org/visualizations/arc-law • Aaron Kirschenfeld’s post, ‘The Law School Crisis, Visualized’: http://www.aaronkirschenfeld.com/scholarship/law-viz/ • Jade: https://www.jade.io/Jade.html#t=home
  • 25. conclusions 1. Work with regulators and others to shift the focus on programmes from legal content to legal skills, and deep discussion and practice of legal values. 2. From other disciplines, develop the concept of collective competence and collective responsibility around issues such as open and free resources, and do this via interdisciplinary approaches. In this way change, in Gitelman’s terms, the ‘associated “protocols” or social and cultural practices that have grown up around [a] technology’
  • 26. conclusions 3. Oliver Goodenough’s e-curriculum (2013) gives us useful pointers as to what a curriculum heavy with technology might look like; but we can do much more to embed and converge media. We can use crowdsourcing, visualisation and the tools of legal informatics in our classes, and in our understanding of legal education itself. 4. Use legal information creatively, imaginatively and practically, as the legal informatics examples demonstrate 5. Focus on complex and sophisticated simulation environments in which we can use primary legal resources with students, and practise using these in a wide variety of contexts within our teaching programmes.
  • 27. Email:paul.maharg@anu.edu.au Web: paulmaharg.com Slides: paulmaharg.com/slides

Editor's Notes

  1. Transactional learning is active learning, not passive. In that sense, we want students to be involved in activities within legal actions, rather than standing back from the actions and merely learning about them. transactional learning goes beyond learning about legal actions to learning from legal actions we aim to give them experience of legal transactions. Transactional learning involves thinking about transactions. It includes the ability to rise above detail, and "helicopter" above a transaction; or the ability to disengage oneself from potentially damaging views of the group process, and re-construct that view Students are valuable resources for each other. Collaborative learning breaks down the isolation and alienation of what might be regarded as isolated or cellular learning. There is of course a place for individual learning, silent study, and the like. But students can help each other enormously to understand legal concepts and procedures by discussing issues, reviewing actions in a group, giving peer feedback on work undertaken in the group, and so on. And perhaps what is even more important is that they begin to trust each other to carry out work that is important. In other words, students begin to learn how to leverage knowledge amongst themselves, and to trust each other’s developing professionality (learning about know-who, know-why, as well as know-what within the firm). Often, we have found, if there are firms that are not producing good work or keeping to deadlines, it is because they do not know how to work together effectively; and this often arises from a lack of trust. Transactional learning ought to be based on a more holistic approach. Allowing students to experience the whole transaction- and all the different parts- not just the actual procedure but how this may affect the client and how you may have to report this to the client. Transactional learning of necessity draws upon ethical learning and professional standards. There are many examples of how students have had to face ethical situations within the environment – some are ones where we have created a situation with an ethical issue- others have arisen unexpectedly. E.g mandate example ( if time) 7 & 8: Students are taking part in a sophisticated process that involves taking on the role of a professional lawyer within the confines of the virtual town and firm. In order to enhance the learning experience they must be immersed in the role play- and to do that they must be undertaking authentic tasks. Research suggests that when students are involved with online environment similar to the virtual village- that these authentic settings have the capability to motivate and encourage learner participation by facilitating students ‘willing suspension of disbelief’. This allows them to become immersed in the setting.