The document discusses implementation planning for consulting recommendations. It provides three key aspects to consider: 1) developing a clear "engineering plan" with goals, steps, milestones and resources; 2) identifying and resolving potential implementation issues; and 3) engaging stakeholders through relationship building and addressing what's important to people. The document emphasizes that strong implementation requires both engineering-style planning and social engagement.

1. CONSULTING TOOLKIT
Narrowing to a Recommendation
Planning Implementation
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2. You will need to think through implementation
• Imagine yourself in the situation in the case
• You have just presented your
recommendation….
• ….and your boss says “Great! Go do it!”
-What will you do first?
-What will you need to ask for?
-What are the steps?
-How long will it take?
-What problems will you need to overcome?
-How will you engage people?
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3. You will need to think through implementation
•The Engineering plan
•Identifying and resolving implementation issues
•From implementation to engagement
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4. You need to work out the “engineering” plan to identify the
major implementation challenges for your client
Engineering plan:
•Clear goals
•Defined set of steps
•Milestones and Metrics
•Resources earmarked
•Responsibilities allocated
ENGINEERING
MIND
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5. We encounter implementation challenges all the time in our
lives
Who here should exercise more?
What if a consultant recommends that
you exercise more?
If the consultant shows you a tight storyline,
compelling charts and
a step-by-step implementation plan,
would you exercise more?
What would cause you to exercise more?
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6. However, to achieve implementation, in addition to the “engineering”
plan you will need to consider how to engage the organisation
Bringing people together:
•Building support
•Relationships
•Faith and commitment
A clear plan: •What is important to people
•Clear goals
•Defined set of steps
•Milestones and Metrics
•Resources earmarked SOCIAL ARCHITECT
and
•Responsibilities allocated COMMUNITY
ACTIVIST MINDS
ENGINEERING
MIND
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7. Once you have identified the “right” business answer, you must
consider if it can be implemented
•Do we have the resources?
-Can we afford the investment?
-Do we have the infrastructure? IT systems?
-Do we need to recruit?
•Do we have the skills?
-What capabilities are needed?
-What know-how will we need to build?
-Can we do it on our own, or do we need partners?
•Do we have the will?
-Are the leadership behind it?
-Does it fit our values?
-Who will fight the change?
-Will incentives need to change?
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8. A Skill/Will matrix can useful to identify the actions we will need
to take
SKILL/WILL FRAMEWORK
Your change
Focus change leaders
Have all the skills to efforts on
change winning “hearts
and minds”
Skill
Focus change
efforts on
Lack skills training
Do you need
new people?
Not motivated Are fully motivated to
change
Will
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