The document is an introduction to communication from Dr. NGPASC in Coimbatore, India. It defines communication as the exchange of facts, ideas, opinions, and understanding between two or more people. It lists some key characteristics of communication, including that it is a two-way process, has a purpose, takes different forms, and is dynamic. It also outlines some objectives of business communication, such as exchanging information to achieve goals, maintaining coordination, planning, facilitating direction and motivation, and solving problems.