Features of Effective Communication-1.pptx
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The document outlines the 7 Cs of effective communication according to communication experts Broom, Cutlip, and Center. The 7 Cs are completeness, conciseness, consideration, concreteness, courtesy, clearness, and correctness. Effective communication is complete, direct, considers the audience, provides facts and examples, is respectful and polite, uses simple language focused on one objective, and has correct grammar.
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Introducing communication
Communication is an exchange between two or more individuals through various channels and media. It is essential for the functioning of organizations both internally and externally. Effective communication involves transmission of messages from a sender to receiver as well as feedback. Barriers like noise, filters, information overload and differing frames of reference can distort communication. Organizations rely on various forms of communication including downward, upward, horizontal and diagonal to share information and get feedback across levels. Maintaining clear, concise and considerate communication through multiple channels with understanding and feedback can help overcome barriers.
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This document discusses the key aspects of communication including:
1) It defines communication as the exchange of information between two or more people and outlines the basic communication process model.
2) It describes the main characteristics of communication as a two-way process, continuous process, and one that needs proper understanding.
3) The main purposes of communication are conveying the right message, coordinating efforts, developing good relations, and making policies effective.
4) Principles for effective communication include clarity, consistency, attention, timeliness, and obtaining feedback.
The Communication Process
The document discusses the communication process and defines communication as the reciprocal exchange of information between two or more individuals through verbal or nonverbal means. It explains that effective communication involves people and their relationships, shared meaning between participants, and the use of symbols to represent ideas. The passage also outlines the basic elements of oral communication, including a sender, message, channel, receiver, and feedback.
Elements Of Communication
This document outlines the key elements of communication: source, message, channel, receiver, effect, and feedback. It defines communication as conveying opinions, feelings, information, body language, signs, and ideas through spoken or written words. The source is the originator of the idea and sender of the message. The message is the content passed from sender to receiver. The channel is the medium used, such as mass media or interpersonal. The receiver is the intended audience. The effect is the change in receiver's behavior. Feedback is the response from the receiver back to the sender.
6.essentials of effective communication
The document outlines the essentials of effective communication. It discusses clarity of purpose, understanding the audience, avoiding jargon, and confident delivery. It also describes the 7 C's of communication - being clear, concise, concrete, correct, considerate, complete and courteous. Each C is then defined in more detail, focusing on using simple language, brevity, specificity, accuracy, putting the recipient first, providing all relevant information, and politeness. The overall message is that effective communication requires transparency, brevity, precision, truthfulness, empathy, comprehensiveness and courtesy.
Functions of communication
The document discusses the functions of communication, which include regulation/control of behavior, social interaction, motivation, information dissemination, and emotional expression. It also outlines features of effective communication such as completeness, conciseness, consideration, concreteness, courtesy, clearness, and correctness.
Effective International Business Communication
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Purpose of Communication.ppt
This document discusses the purpose and goals of communication. It defines communication as the establishment of shared understanding between a sender and receiver through the exchange of verbal and non-verbal messages. The main goals of effective communication are to facilitate understanding between parties, obtain a constructive response, and develop good relationships. The document outlines the communication process, including elements like the sender, receiver, message, channel, feedback, and noise. It also discusses types of communication like verbal, non-verbal, written, and visual and barriers that can interfere with effective exchange such as encoding, decoding, transmitting and responding barriers.
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Introducing communication
Communication is an exchange between two or more individuals through various channels and media. It is essential for the functioning of organizations both internally and externally. Effective communication involves transmission of messages from a sender to receiver as well as feedback. Barriers like noise, filters, information overload and differing frames of reference can distort communication. Organizations rely on various forms of communication including downward, upward, horizontal and diagonal to share information and get feedback across levels. Maintaining clear, concise and considerate communication through multiple channels with understanding and feedback can help overcome barriers.
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1) It defines communication as the exchange of information between two or more people and outlines the basic communication process model.
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3) The main purposes of communication are conveying the right message, coordinating efforts, developing good relations, and making policies effective.
4) Principles for effective communication include clarity, consistency, attention, timeliness, and obtaining feedback.
The Communication Process
The document discusses the communication process and defines communication as the reciprocal exchange of information between two or more individuals through verbal or nonverbal means. It explains that effective communication involves people and their relationships, shared meaning between participants, and the use of symbols to represent ideas. The passage also outlines the basic elements of oral communication, including a sender, message, channel, receiver, and feedback.
Elements Of Communication
This document outlines the key elements of communication: source, message, channel, receiver, effect, and feedback. It defines communication as conveying opinions, feelings, information, body language, signs, and ideas through spoken or written words. The source is the originator of the idea and sender of the message. The message is the content passed from sender to receiver. The channel is the medium used, such as mass media or interpersonal. The receiver is the intended audience. The effect is the change in receiver's behavior. Feedback is the response from the receiver back to the sender.
6.essentials of effective communication
The document outlines the essentials of effective communication. It discusses clarity of purpose, understanding the audience, avoiding jargon, and confident delivery. It also describes the 7 C's of communication - being clear, concise, concrete, correct, considerate, complete and courteous. Each C is then defined in more detail, focusing on using simple language, brevity, specificity, accuracy, putting the recipient first, providing all relevant information, and politeness. The overall message is that effective communication requires transparency, brevity, precision, truthfulness, empathy, comprehensiveness and courtesy.
Functions of communication
The document discusses the functions of communication, which include regulation/control of behavior, social interaction, motivation, information dissemination, and emotional expression. It also outlines features of effective communication such as completeness, conciseness, consideration, concreteness, courtesy, clearness, and correctness.
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The document provides guidance on effective international business communication, covering topics such as speaking, listening, building relationships, and networking. It emphasizes the importance of clearly stating your objective, tailoring your message for different listeners, managing communication processes, and actively listening to build trust and understanding across cultures. Tips include preparing for interactions, introducing yourself properly, asking questions to develop conversations, and following up after meetings.
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This document discusses the purpose and goals of communication. It defines communication as the establishment of shared understanding between a sender and receiver through the exchange of verbal and non-verbal messages. The main goals of effective communication are to facilitate understanding between parties, obtain a constructive response, and develop good relationships. The document outlines the communication process, including elements like the sender, receiver, message, channel, feedback, and noise. It also discusses types of communication like verbal, non-verbal, written, and visual and barriers that can interfere with effective exchange such as encoding, decoding, transmitting and responding barriers.
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Internal communication occurs within an organization, while external communication occurs outside the organization. Communication can be verbal (spoken or written) or non-verbal (body language and appearance). It can be formal, following organizational norms and discipline, or informal with less structure. Communication can also be horizontal between peers, vertical between different levels like managers and subordinates, upward from lower to higher levels, or downward from higher to lower levels. Communication involves a sender, message, and receiver and can be intrapersonal within an individual, interpersonal between two people, in groups, or through mass media to large audiences.
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This document discusses effective communication and barriers to effective communication. It provides definitions of communication, discusses the encoding and decoding process, and lists 7 qualities of effective communication: completeness, conciseness, consideration, clarity, concreteness, courtesy, and correctness. It then discusses common barriers to effective encoding including lack of sensitivity to the receiver, lack of communication skills, insufficient knowledge, and emotional interference.
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The document provides tips for becoming a good communicator. It discusses communication skills, goals, and what makes a good communicator, including clarity, adequacy, integrity and timing. Tips are given for effective communication skills such as maintaining eye contact, body awareness, and conveying thoughts clearly. Barriers to effective communication are also outlined, and the "7 C's of effective communication" are defined as completeness, conciseness, consideration, clarity, concreteness, courtesy and correctness. Strategies are suggested for applying the 7 C's such as managing emotions in conversations.
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Research on communication(Cross cultural and Corporate)
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Communication is a process of sharing messages between a speaker and receiver using various channels and contexts. It involves a speaker generating an idea, encoding it into a message, transmitting it, the receiver decoding the message based on context, and providing feedback. Key elements of communication are the speaker, message, encoding, channel, decoding, receiver, and feedback, occurring within a certain context. Communication serves functions like control, social interaction, motivation, emotional expression, and information dissemination.
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- 2. FEATURES OF AN EFFECTIVE COMMUNICATION In their pioneer book Effective Public Relations, Professors Broom, Cutlip, and Center (2012) list the 7 Cs of Effective Communication. This list is widely used today, especially in public relations and advertising.
- 3. FEATURES OF AN EFFECTIVE COMMUNICATION 1. Completeness • Complete communication is essential to the quality of the communication process in general. Hence, communication should include everything that the receiver needs to hear for him/ her to respond, react, or evaluate properly. 2. Conciseness • Conciseness does not mean keeping the message short, but making it direct or straight to the point. Insignificant or redundant information should be eliminated from the communication that will be sent to the recipient.
- 4. FEATURES OF AN EFFECTIVE COMMUNICATION 3. Consideration • To be effective, the speaker should always consider relevant information about his/her receiver such as mood, background, race, preference, education, status, and needs, among others. By doing so, he/she can easily build rapport with the audience. 4. Concreteness • Effective communication happens when the message is concrete and supported by facts, figures, and real-life examples and situations. In this case, the receiver is more connected to the message conveyed.
- 5. FEATURES OF AN EFFECTIVE COMMUNICATION 5. Courtesy • The speaker shows courtesy in communication by respecting the culture, values, and beliefs of his/her receivers. Being courteous at all times creates a positive impact on the audience. 6. Clearness • Clearness in communication implies the use of simple and specific words to express ideas. It is also achieved when the speaker focuses only on a single objective in his/her speech so as not to confuse the audience.
- 6. FEATURES OF AN EFFECTIVE COMMUNICATION 7. Correctness • Correctness in grammar eliminates negative impact on the audience and increases the credibility and effectiveness of the message.