The document discusses coaching leaders and improving as a coach. It defines coaching as a directive process focused on participation and non-judgmental inquiry, while counseling is a supportive process. Effective coaching involves setting goals, standards, eliminating undesired behaviors, and taking a personal interest in subordinates' lives to change behaviors. Leaders should model coaching styles like Jack Welch and David Ogilvy, being active listeners who complement learning with action and feedback to improve relationships.

1. Coaching Leaders chapter 6 By Nisha Hariyani

2. Objective Demystifying coaching The leader as a coach Improving as a coach

3. Introduction Jack Welch – “leaders are true coaches Challenge for future leaders is to – “energize an organization to look out side itself, to engage every person in the place, to get rid of any pomposity And to rid itself of layers”

4. Coaching & Counselling Coaching : Counseling : A directive process A supportive process

5. Demystifying coaching Coaching is participation Coaching involves a non judgmental style of inquiry & teaching Giving feedback is important Coaching of two types: Performance management coaching Performance Enhancement Coaching

6. The Leader as a coach Coaching style of jack Welch Jack Welch legendary CEO of GE : He never lectured. He loved the open exchange with people. He was just a facilitator , helping them learn from one another.

7. The Leader as a coach Coaching style of David Ogilvy Founder of Ogilvy & Mather, the renowned ad agency went in communication with a new recruit in the company. She was eight month pregnant. Communication happened each day till she delivered a child. This created a bond between her and the company which was the main reason for her stay with the company for decades, she is CEO of Ogilvy & Mather

8. The Leader as a coach Set performance goals & standards Effective coaching Eliminate undesired work behavior Take personal interest in life of your subordinates Coaching is meant to change behavior or add a particular set of behavior

9. Improving as a coach Be an active listener Complement learning with action & reflection Move from easy to hard task Using tape delay Script writing & role playing Repairing relationships Positive feedback