Presentation to 2013 NASBP National Conference (San Francisco). Understanding the coaching skills that transform employee potential into sustainable performance. #nasbp #coaching #leadership #employee_engagement

1. Ⓒ 2013 Vmax Performance Group • www.VMaxPG.com
1-on-1 Management® is a registered trademark.
coaching For leaders
Twitter: @KellyRiggs
www.VMaxPG.com
Transforming Potential into Performance
Monday, June 24, 13

2. How do we handle
change?
How do we handle
conflict?
How do we develop our
POTENTIAL?
T r a n s f o r m i n g P o t e n t i a l i n t o P e r f o r m a n c e
Monday, June 24, 13

3. "Reaching our POTENTIAL is more
important than reaching our goals."
Max Depree
Monday, June 24, 13

4. T r a n s f o r m i n g P o t e n t i a l i n t o P e r f o r m a n c e
© 2010- 2013
Vmax Performance Group
www.VMaxPG.com
“You can’t ask
employees to achieve
extraordinary results
if they’re not fully
ENGAGED.”
Monday, June 24, 13

5. T r a n s f o r m i n g P o t e n t i a l i n t o P e r f o r m a n c e
© 2010- 2013
Vmax Performance Group
www.VMaxPG.com
Engaged
29%
Not engaged
56%
Actively
disengaged
15%
Source: Gallup Management Journal.
71%
Monday, June 24, 13

6. T r a n s f o r m i n g P o t e n t i a l i n t o P e r f o r m a n c e
© 2010- 2013
Vmax Performance Group
www.VMaxPG.com
Top 25%
Bottom 25%
EmployeeEngagement
18% more productive
12% more profitable
• 31-51% more employee turnover
• 62% more accidents
• 51% more inventory shrinkage
“Building Engagement in This Economic
Crisis” by Jennifer Robison, Gallup
Management Journal
Monday, June 24, 13

7. “...harsh, hard-driving,
executives actually diminish
the bottom line.”
Green Peak Partners. “What Predicts Executive Success?”
2011 study conducted by research team at Cornell
University's School of Industrial and Labor Relations.
“...self-aware LEADERS
with strong interpersonal skills
deliver better financial
performance.”
‘RESULTS-AT-ALL-COSTS’
Monday, June 24, 13

8. “You have to EVALUATE,
making sure the right people
are in the right jobs...”
Monday, June 24, 13

9. “You have to COACH,
guiding,critiquing and helping people to
improve their performance in every way.”
Monday, June 24, 13

10. “And finally, you have to
BUILD SELF-CONFIDENCE,
pouring out encouragement,
caring and recognition.”
Monday, June 24, 13

11. T r a n s f o r m i n g P o t e n t i a l i n t o P e r f o r m a n c e
© 2010- 2013
Vmax Performance Group
www.VMaxPG.com
Inspiration
Vision
Direction
Monday, June 24, 13

12. Vision
Monday, June 24, 13

13. “If people don’t have a sense
of what the BIG PICTURE is,
how they fit into it,
and what the mission is...
DIFFERENT DIRECTIONS.”
Richard Parsons
CEO, Time Warner
...they’ll all go in
Monday, June 24, 13

14. Direction
Monday, June 24, 13

15. Where are
we going?
What are my
objectives?
How is my role
important?
What are your
expectations?
Monday, June 24, 13

16. “One of the most important
tasks of a manager is to
eliminate his people’s
EXCUSES for failure.”
Robert Townsend
Monday, June 24, 13

17. Inspiration
David Fairweather
Atop Mt. Everest
May 2009
Monday, June 24, 13

18. T r a n s f o r m i n g P o t e n t i a l i n t o P e r f o r m a n c e
© 2010- 2013
Vmax Performance Group
www.VMaxPG.com
!anks!
Email: kelly@vmaxpg.com
www.VMaxPG.com
Workplace Accountability
How Effective Managers Create a
Culture of Ownership
© 2013 Vmax Performance Group | All Rights Reserved
2013 Executive Briefing
Monday, June 24, 13