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Measuring advertisingeffectiveness.
Advertising can be defined as any paid form of non personal presentation or promotionofideas,
goods or services by an identified sponsor. Mostofthemanagers believethattheadvertisement
directly affects the sales volume and hence they evaluate the effectiveness of the advertising
campaign by the increase in the sales volume.
There are two types of measures:
 Direct measures and,
 Indirect measures.
1. DirectMeasures of Advertising Effectiveness .
These measures establish a relationshipbetween advertising and sales. A comparison of sales of two
periods of time or two markets may be done and the comparative changes may be noted. The
following aresomeof the methods that aregenerally used in the measurements.
1. Historical Sales Method .
Effectiveness of past advertising may be obtained by measuring the relationship
between the advertising expenditure and the total sales of the product. A multiple
regression analysis of advertising expenditure and sales over severaltime periods may
be calculated.
2. Experimental Control.
A casual relationship between advertising and sales is established in this method. One
experimental approach to measuring the sales effectiveness of advertising is test
marketing.
 Before-after with Control Group Design: Before the advertisement is shown, sales
figures are measured andafterthe exposureto the advertisements, sales figures are
measured. The effect of advertising campaign, can then, bemeasuredby subtracting
the amount of post campaignfigureof salefrom thepre campaignsalefigures in
test cities . The control group is also present here to neutralize the effects of
extraneous factors.
 Multivariable Experimental Designs: Multivariable designs Produce explanations to
the success and failures of the campaign and are, therefore usedby some very large
firm because of their diagnostic value. For any single medium, eight possible
geographic areas have been exposed and eighthave not beenexposed. Thus, in this
experimental model it is possible to evaluate how each individual medium behaves
alone and in all possible combinations with other media.
2. Indirect Measures of Advertising Effectiveness
Factors such as customer awareness or attitude or customer recall of advertising message
affectthe sales orprofits orgoals ofthebusiness indirectly.Theyaremeasuredinindirect
ways here.
 Exposure to Advertisement: The advertiser is concerned about the number of target
audiences who see or hear the organization message set in the advertisement.
Without exposure, advertisementis boundtofailure. Itis alsoknownas reachand
frequency factors.
 Attention or Recall of Advertising Message Content : Under this measure, a recall of
the message content among a specified group or groups orprospec tivecustomers is
measuredwithin24hours oftheexposureoftheadvertisement.Attention value is
the chief quality of the advertising copy the advertisements cannot be said to be
effective unless they attractthe attention of the target consumers.There are two
methods for evaluating the attention getting value of the advertisements.One is
pre-test and the other is post-test.
 Brand Awareness: The marketers who rely heavily on advertising often appraise its
effectiveness by measuring the customer’s awar eness about the particular product
or brand. The assumption of this type of measure is that there is a direct relationship
between the advertisements and the awareness .
 Comprehension: Consumers here are asked to comprehend the message of
advertisements. Various tests like recall tests, asking questions etc. are used to
measure comprehension.
 Attitude Change : The results of attitude changes are important because of
advertisements are measured in terms of attitudes among groups exposed to
advertising communication.
 Action: The action of purchasing or behaviour towards purchasing is measured
because of the advertisements here.
Thus, these above measures (direct or indirect) are used to evaluate the effectiveness of
advertisements.Itseems from theanalysis oftheabovemethodsofmeasuringeffectiveness that
directlyorindirectlychanges insales orprofits aretakenas themeasuringrodoftheeffectiveness
of the advertising.
There are several reasons for measuring or not measuring advertising effectiveness as given below.
Reasons to measure advertisement effectiveness.
 Increase efficiency of advertising in general .
 Determining if objectives are achieved.
 Avoid costlymistakes.
 Evaluate alternative strategies .
Reasons not to measure effectiveness.
 Costof measurement.
 Problems withresearch.
 Lack of time.
 Disagreement about what to test.
 Objections of creative personnel.

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Unit 2 techniques to measure advertising effectiveness

  • 1. Measuring advertisingeffectiveness. Advertising can be defined as any paid form of non personal presentation or promotionofideas, goods or services by an identified sponsor. Mostofthemanagers believethattheadvertisement directly affects the sales volume and hence they evaluate the effectiveness of the advertising campaign by the increase in the sales volume. There are two types of measures:  Direct measures and,  Indirect measures. 1. DirectMeasures of Advertising Effectiveness . These measures establish a relationshipbetween advertising and sales. A comparison of sales of two periods of time or two markets may be done and the comparative changes may be noted. The following aresomeof the methods that aregenerally used in the measurements. 1. Historical Sales Method . Effectiveness of past advertising may be obtained by measuring the relationship between the advertising expenditure and the total sales of the product. A multiple regression analysis of advertising expenditure and sales over severaltime periods may be calculated. 2. Experimental Control. A casual relationship between advertising and sales is established in this method. One experimental approach to measuring the sales effectiveness of advertising is test marketing.  Before-after with Control Group Design: Before the advertisement is shown, sales figures are measured andafterthe exposureto the advertisements, sales figures are measured. The effect of advertising campaign, can then, bemeasuredby subtracting the amount of post campaignfigureof salefrom thepre campaignsalefigures in test cities . The control group is also present here to neutralize the effects of extraneous factors.
  • 2.  Multivariable Experimental Designs: Multivariable designs Produce explanations to the success and failures of the campaign and are, therefore usedby some very large firm because of their diagnostic value. For any single medium, eight possible geographic areas have been exposed and eighthave not beenexposed. Thus, in this experimental model it is possible to evaluate how each individual medium behaves alone and in all possible combinations with other media. 2. Indirect Measures of Advertising Effectiveness Factors such as customer awareness or attitude or customer recall of advertising message affectthe sales orprofits orgoals ofthebusiness indirectly.Theyaremeasuredinindirect ways here.  Exposure to Advertisement: The advertiser is concerned about the number of target audiences who see or hear the organization message set in the advertisement. Without exposure, advertisementis boundtofailure. Itis alsoknownas reachand frequency factors.  Attention or Recall of Advertising Message Content : Under this measure, a recall of the message content among a specified group or groups orprospec tivecustomers is measuredwithin24hours oftheexposureoftheadvertisement.Attention value is the chief quality of the advertising copy the advertisements cannot be said to be effective unless they attractthe attention of the target consumers.There are two methods for evaluating the attention getting value of the advertisements.One is pre-test and the other is post-test.  Brand Awareness: The marketers who rely heavily on advertising often appraise its effectiveness by measuring the customer’s awar eness about the particular product or brand. The assumption of this type of measure is that there is a direct relationship between the advertisements and the awareness .  Comprehension: Consumers here are asked to comprehend the message of advertisements. Various tests like recall tests, asking questions etc. are used to measure comprehension.
  • 3.  Attitude Change : The results of attitude changes are important because of advertisements are measured in terms of attitudes among groups exposed to advertising communication.  Action: The action of purchasing or behaviour towards purchasing is measured because of the advertisements here. Thus, these above measures (direct or indirect) are used to evaluate the effectiveness of advertisements.Itseems from theanalysis oftheabovemethodsofmeasuringeffectiveness that directlyorindirectlychanges insales orprofits aretakenas themeasuringrodoftheeffectiveness of the advertising. There are several reasons for measuring or not measuring advertising effectiveness as given below. Reasons to measure advertisement effectiveness.  Increase efficiency of advertising in general .  Determining if objectives are achieved.  Avoid costlymistakes.  Evaluate alternative strategies . Reasons not to measure effectiveness.  Costof measurement.  Problems withresearch.  Lack of time.  Disagreement about what to test.  Objections of creative personnel.