This document discusses distribution channels and classification of industrial and consumer goods. It defines distribution channels as the route by which products move from producer to consumer, whether direct or indirect. Direct channels involve no middlemen, while indirect channels may involve retailers, wholesalers, or agents. Consumer goods are purchased for personal use and are classified as convenience goods, shopping goods, or specialty goods. Industrial goods are used to produce other goods and include raw materials, semi-finished goods, parts, and machinery.
It includes the different tool/methods/means of promotion mix, namely, advertising, sales promotion, personal selling and publicity.
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Consumer perception the base for decision making. People make decisions instantly within 20 seconds about other person, yet when it comes to product they take more time. If the perception tone is set right by the companies consumer will not have any confusions. This presentation explores the ways and means of consumer perception and ends with the application of perception at large by organizations around the globe.
Sales organization is a part of the total organization which is given the responsibility of selling of products manufactured by a company
It is another organization within the larger organization which is given the responsibility of selling function
It involves people working together for attaining the sales objectives of the company
It is concerned with planning, organizing, leading and controlling the activities of the sales force
It includes the different tool/methods/means of promotion mix, namely, advertising, sales promotion, personal selling and publicity.
A highly illustrative presentation.
Consumer perception the base for decision making. People make decisions instantly within 20 seconds about other person, yet when it comes to product they take more time. If the perception tone is set right by the companies consumer will not have any confusions. This presentation explores the ways and means of consumer perception and ends with the application of perception at large by organizations around the globe.
Sales organization is a part of the total organization which is given the responsibility of selling of products manufactured by a company
It is another organization within the larger organization which is given the responsibility of selling function
It involves people working together for attaining the sales objectives of the company
It is concerned with planning, organizing, leading and controlling the activities of the sales force
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4. 1. CHANNELS OF DISTRIBUTION
Meaning of channel of distribution
The channel of distribution is the route or
the path taken by a product as it moves from
producer to consumer.
This channel or route, which connects the
producer with the consumer in the transfer
of ownership of a product may be direct or
indirect.
5. • Important element of marketing mix
• Influences sales volume and profits
• Determines where and when the product will
be available to users
• Helps in reducing the effects of fluctuations
in production
6. TYPES OF CHANNELS OF DISTRIBUTION
Direct channel
Indirect channel
7. TYPES OF CHANNELS OF DISTRIBUTION
1. Direct channel:
No middlemen involved,
In, direct channel the manufacturer or the producer
supplies goods directly to the consumers.
8. METHODS OF DIRECT SELLING
Door to door
salespersons
Retail outlets
Catalogue Selling
Telemarketing
On Line Marketing
or Internet marketing
9. TYPES OF CHANNELS OF DISTRIBUTION
2. Indirect channel:
- Exclusive distribution channel, only one retailer sells the
goods.
- Marketing of goods first to retailer who in turn sell it to
consumers is a favourite method with most of the
manufacturer of consumer goods such as clothes,
machines, automobiles etc.
10.
11. 1) Manufacturer-consumer (Direct selling):
• Shortest and simplest channel
• No middleman between the producer and consumer
• Producers sell directly to customers through door-to-door
salesmen , direct mail , own retail stores, e.g.. BATA India Ltd.
• Used generally for selling shoes , clothes , books, etc.
• Very fast and economical
• Expert services of middlemen are not available
• Large investment is required
2) Manufacturer-retailer-consumer:
• Manufacturer sells to one or more retailers who sell to
consumers
• This channel is popular when retailers are big and buy in large
quantities ,e.g. departmental stores , super markets.
• Generally used for distribution of consumer durables and
products of high value like automobiles, home appliances,etc.
• Relieves manufacturer of the burden of selling and provides
control over distribution.
12. 3) Manufacturer-wholesaler-retailer-consumer:
• Traditional or normal channel
• Suitable where producers have limited finance and narrow
product line
• Channel used in case of consumer durables which are not subject
to frequent changes in fashion.
4) Manufacturer-agent-retailer-consumer:
• Used when retailers are few or geographically concentrated
• Commonly used to sell agricultural products, machinery and
equipment, etc.
5) Manufacturer-agent-wholesaler-retailer-consumer:
• Longest channel
• Producer hands over entire output to the agent who sales them to
wholesalers
• In case of cloth this channel is widely used
• Results in wider distribution of products
14. CONSUMER GOODS
Consumer goods:
Consumer goods are those which are purchased by
ultimate consumers from retail outlets for their own
personal consumption.
15. 2. CLASSIFICATION OF CONSUMER GOODS
Convenience goods:
Goods which are frequently purchased by the
consumers. The profit margin on convenience
goods are low, i.e. Pepsi, Sugar, Soap, Cigarettes.
16. Shopping goods:
Goods which have a relatively high unit value and are bought
less frequently by the consumers. The buyers visits many
stores and compare the prices, style, quality of goods, i.e.
Furniture, Jewellery, Shoes, Clothes.
17. SPECIALTY GOODS:
Goods which buyers have strong preference and
make efforts to purchase. These are the high
priced, i.e. Automobiles, Television etc..
18. 2) INDUSTRIAL GOODS:
- Industrial goods are those which are used in the
production of consumer or other type of goods for
business use.
20. RAW MATERIAL
These are the basic products which enter into the
production process with little or no alterations. They
may be marked to user customers or OEMs
(Original Equipment Manufactures). Such as iron
ore, crude oil, vegetables.