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Classification of Hotel
Departement (Hotel
Functional Areas)
Classification of Hotel Departement
(Hotel Functional Areas)
• Revenue Center Department
sells goods/services to guests that generate revenue for hotel
• Cost Center/Support Centers Department
divisions that’re not generating direct revenue but provide
important support for the hotel’s revenue centers.
• Front of the House Department
areas where guests interact with employees.
• Back of the House Department
areas where interaction between guests and employees is less
common.
Revenue Center Department
• Sales and Marketing
• Front Office
• Food & Beverage
• Gift Shop
• Business Center
Cost Center/Support Centers
Department
• Human Resource Departement
• Purchasing
• Accounting
• Engineering
Front of the House Department
• Front Desk
• Restaurant
• Concierge
• Bell Services
Back of the House Department
• Kitchen
• House Keeping
• Human Resource

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Classification of hotel departement

  • 1. Classification of Hotel Departement (Hotel Functional Areas)
  • 2. Classification of Hotel Departement (Hotel Functional Areas) • Revenue Center Department sells goods/services to guests that generate revenue for hotel • Cost Center/Support Centers Department divisions that’re not generating direct revenue but provide important support for the hotel’s revenue centers. • Front of the House Department areas where guests interact with employees. • Back of the House Department areas where interaction between guests and employees is less common.
  • 3. Revenue Center Department • Sales and Marketing • Front Office • Food & Beverage • Gift Shop • Business Center
  • 4. Cost Center/Support Centers Department • Human Resource Departement • Purchasing • Accounting • Engineering
  • 5. Front of the House Department • Front Desk • Restaurant • Concierge • Bell Services
  • 6. Back of the House Department • Kitchen • House Keeping • Human Resource