PPT for students of 2nd semester of hotel management, it gives a brief but adequate understanding of the concepts related to Guest Cycle in modern hotels.
PPT for students of 2nd semester of hotel management, it gives a brief but adequate understanding of the concepts related to Guest Cycle in modern hotels.
Front Office Accounting
Basics of Front Office Accounting
Types of Accounts
Types of Folios
Types of Postings
Types of Vouchers
Accounting Terminologies
Accounting System
Credit Monitoring
Floor Limit
Credit Limit
House Limit
Front Office Accounting Cycle
Stages of Settlement
Internal Audit
Handling Cash Float
Types of Transactions
The slide is designed to be used by students who are starting to learn in an educational Institute.
It deals with Front Office Operations & Management.
Belajar bahasa Inggris tentang bagaimana melayani reservasi, membuat email, dan kegiatan hospitality yang berkaitan dengan reservasi online maupun offline
Front Office Accounting
Basics of Front Office Accounting
Types of Accounts
Types of Folios
Types of Postings
Types of Vouchers
Accounting Terminologies
Accounting System
Credit Monitoring
Floor Limit
Credit Limit
House Limit
Front Office Accounting Cycle
Stages of Settlement
Internal Audit
Handling Cash Float
Types of Transactions
The slide is designed to be used by students who are starting to learn in an educational Institute.
It deals with Front Office Operations & Management.
Belajar bahasa Inggris tentang bagaimana melayani reservasi, membuat email, dan kegiatan hospitality yang berkaitan dengan reservasi online maupun offline
Regarding Housekeeping and Revenue collecting Out lets in house keeping department.Room Layout, Room aminities and Bathroom aminities proviede by the hotel to te guest.
If You Are A Traveler And Looking For The Best Hotels In Lahore, Then The Residency Hotel Is The Right Place To Stay In Lahore. Contact Us At Any Time.
How to Split Bills in the Odoo 17 POS ModuleCeline George
Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxEduSkills OECD
Andreas Schleicher presents at the OECD webinar ‘Digital devices in schools: detrimental distraction or secret to success?’ on 27 May 2024. The presentation was based on findings from PISA 2022 results and the webinar helped launch the PISA in Focus ‘Managing screen time: How to protect and equip students against distraction’ https://www.oecd-ilibrary.org/education/managing-screen-time_7c225af4-en and the OECD Education Policy Perspective ‘Students, digital devices and success’ can be found here - https://oe.cd/il/5yV
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
How to Create Map Views in the Odoo 17 ERPCeline George
The map views are useful for providing a geographical representation of data. They allow users to visualize and analyze the data in a more intuitive manner.
We all have good and bad thoughts from time to time and situation to situation. We are bombarded daily with spiraling thoughts(both negative and positive) creating all-consuming feel , making us difficult to manage with associated suffering. Good thoughts are like our Mob Signal (Positive thought) amidst noise(negative thought) in the atmosphere. Negative thoughts like noise outweigh positive thoughts. These thoughts often create unwanted confusion, trouble, stress and frustration in our mind as well as chaos in our physical world. Negative thoughts are also known as “distorted thinking”.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
Ethnobotany and Ethnopharmacology:
Ethnobotany in herbal drug evaluation,
Impact of Ethnobotany in traditional medicine,
New development in herbals,
Bio-prospecting tools for drug discovery,
Role of Ethnopharmacology in drug evaluation,
Reverse Pharmacology.
3. 1. Introduction of Housekeeping Departament
“I consider housekeeping to be the heart of hotels
and it is only when something goes wrong that it is
recognized – just like our hearts.”
− Sheila Perera FIH Glenmor Manager, Gleneagles
Hotel.
4. The housekeeping department
In any hotel business,
contributes to major amount of
profit though it is considered as
an ancillary service. The simple
reason being, a customer
demands a clean, tidy, and
pleasing ambience.
Housekeeping generates the
first impression on a guest’s
mind. The housekeeping efforts
clearly show how the hotel will
take care of its guests.
5. What is Housekeeping?
Housekeeping means
performing all the duties
towards cleaning, maintaining
orderliness, and running a
house or a business property.
In case of hotels, the
housekeeping duties involve
maintaining the hotel to the
best possible state in terms of
cleanliness and keeping it at
highly desirable ambience.
6. “A Home Away From Home”
The housekeeping department takes pride in keeping the
hotel clean and comfortable, so as to create
7. • Means we are dealing with maintaining a
clean and comfortable environment in
the premises.
• In other word, it is the housekeeping
task to ensure the guest needs and
preferences to comfort and security
are fulfilled.
8. Housekeeping is the toughest job in the
lodging business. Housekeepers heroes. It is a
constant battle for the executive housekeeper
who has to motivate staff who has to clean up
after guests. “Without housekeeping, we’d
have nothing to sell,” says Craig Hunt, a 24
years industry veteran who has worked his
way up through the ranks “from the washing
up” to become President of Holiday Inn
International.
IMPORTANCE OF HOUSE KEEPING
9. Housekeeping is an important department
of the hotel industry especially responsible
for cleanliness, aesthetic upkeep of the
rooms, maintenance, public area, back area
and surroundings. After cleanliness and
quality of the rooms and services, a hotel
solely survives on the sale of room, food,
beverages and other minor amenities and
services, for instance, health club,
gymnasiums, relaxing spas etc.
10. House keeping is a business function in the
lodging industry, and the professional
housekeeper is a true business manager. His
(or) her decisions are executive decisions
regarding staffing and scheduling, pay roll,
purchasing, daily operations and cost controls.
Thee entire property depends on the smooth,
efficient management of the housekeeping
departments.
11. The housekeeping department has two
prime functions, providing clean interiors
in order to increase sales and protecting
the owner’s investment in the property’s
interiors. It is a executive housekeeper’s
responsibility to make sure these goals
are met on time, on budget, and at the
highest possible levels of quality.
12. THE AREAS OF HOUSEKEEPING
RESPONSIBILITY
Regardless of the size and structure of
a housekeeping department, it is
typically the responsibility of the hotel’s
manager to identify which areas
housekeeping will be responsible for
cleaning. Most housekeeping
departments are responsible for
cleaning the following areas:
13. Corridors
Guestrooms
Public areas, such as the lobby and public
areas
Pools and patio areas management offices
Linen and sewing areas
Laundry room
Back of the house areas , such as employee
locker rooms
14. Objectives of Hotel Housekeeping
The main objectives of hotel housekeeping are :
To maintain overall cleanliness of the entire hotel
at all times.
To perform cleanliness duties most efficiently and
effectively.
To use good quality, safe cleaning equipment and
chemicals.
To manage laundry and linen.
To control pests.
15. Objectives of Hotel Housekeeping
• To keep up the hotel with classy interior
decoration.
• To take care of the furniture, fittings, and
fixtures of the entire hotel.
• To understand the expanse or scope of
housekeeping, it is better to understand
the divisions of hotel a hotel, first.
16. AIMS AND OBJECTIVES OF HOUSEKEEPING DEPARTMENT:
Housekeeping or domestic administration is essential in all types of
establishments and housekeeping department invites the following ease by
providing surroundings that are:
CLEAN
Primary function of every housekeeping department is the cleaning of
guest rooms and public areas. Even though undesirable architectural
features and traffic problems may complicate the task, appropriate tools
and trained workers can produce as parking house.
17. COMFORTABLE
Providing for guest’s comfort is a shared responsibility. The house
keeping apartment contributes comfortable furnishing,
conveniently arranged but even the most restful bed becomes
irksome if room temperature is not property controlled by the
Engineer.
ATTRACTIVE
Colors and design are mood makers. Whether the guest realizes t
or not, the décor of his room may motivate his like or dislike for
the entire operation. But its main goal is to achieve a balance
between beauty and practicability.
18. SAFE
Colors and design are mood makers. Whether the guest realizes it
or not, the décor of his room may motivate his like or dislike for
the entire operation. But its main goal is to achieve a balance
between beauty and practicability.
FRIENDLY ATMOSPHERE
Apart from above descriptions, the House keeping department has
to welcome guests by creating a friendly atmosphere which can
be achieved in a simple manner like a pleasant – hello, a friendly
smile and a sincere desire to have the guest like your institution.
Good moral is its basic ingredient for it takes a happy, satisfied
employee to radiate friendliness.
19. PROVIDING A COURTEOUS SERVICE
Essence of hospitality is service that
anticipates and meets the guest needs,
politeness, promptness and willingness to
do the extra thing, charities the employee
who serves the guest well.
20. Housekeeping departments of the hotels offering mid-range and world
class services are generally responsible for the additional areas :-
Meeting rooms
Dining rooms
Banquet halls
Convention exhibit halls
Hotel-operarted shops
Game rooms
Gym
Spa and salon
21. Esta foto de Autor desconocido está bajo licencia CC BY-NC-ND
Esta foto de Autor desconocido está bajo licencia CC BY-SA-NC