Change management skills are necessary for businesses to successfully transition individuals and operations during times of change. Effective change management involves leadership development, communication abilities, and marketing and sales skills. Key change management skills for managers include developing personal resilience, building trust, networking, coaching direct reports, forcing clarity, and managing others' uncertainty during periods of change. Managers must provide support to colleagues during change initiatives, build trust through open communication, develop networks for problem-solving, coach individuals on handling change differently, force clarity on changes when details are known, and help staff cope with necessary uncertainty through strong leadership and coaching.

1. Change Management Skills

2. • Change management is a systematic method to transition
individuals from a current mode of operation into a new
one.
• Because change is so common in the business world today,
effective change management skills are necessary for a
business to succeed.
• Change management skills include leadership development,
marketing and sales abilities, and communication abilities

3. Effective Change Management Skills
 Personal resilience
 Trust-building
 Networking
 Coaching
 Forcing clarity
 Managing others uncertainty

4. Personal resilience
• In cost-reduction initiatives managers lose valued colleagues
and team members and have to learn quickly how to work
with fewer people and resources.
• Providing support to colleagues, peers and senior managers is
an important part of keeping them effective through major
change.

5. Trust-building
• The speed of change is normally directly proportional to the
level of trust people have in their managers.
• People look to their manager for information on how a
change is going to affect them.

6. Networking
• Building networks of trust with other managers is essential to
enable line managers to support themselves and to implement
the details of change effectively.
• These networks can help bring problems to the surface earlier.

7. Coaching
• Managers needs coaching skills to deal with the individuals
who are struggling with change and they need to understand
that people react to change in different ways.
• Managers also need to recognise their own reactions to change
and to be coached to ensure they maintain personal resilience.

8. Forcing clarity
• When the details of the change are worked out, leaders need
managers who will help to shape the change and work out
the ideas.
• While the ability to deal with uncertainty is an important
capability, it is better to force clarity as early as possible.

9. Managing others uncertainty
• Most resistance to change is resistance to uncertainty, and
managers that force clarity help staff cope with change.
• The best managers act as strong leaders, explaining why
the uncertainty is necessary, what action is being taken and
when it will be resolved.
• They also coach people sensitively to help them handle the
uncertainty

10. Thank You