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Basic Guidelines to manage change in an organization……
Identify the need for change….
• Why is the change?
• Critical thinking required to identify the
reason of change
• Competitive, Statutory, Strategic….
• What is the change?
• The scope of change has to be
identified
• People, technology, cultural….
• How is the change impacting
• Current state to future state
• Concept, Scope…..
Layout the details of change……
• Process Changes
• People Change
• Behavior Change
• Cultural Change
• Information Change
• Cost of Change
• Risk Assessment
Build the leadership…….
• Executive sponsorship a mandate
• Identify the change management
team
• Senior Executive leading the team
• Define roles
• Stake Holder Analysis
• Important to have all “bought in”
Communicate the change…….
• Clear communication strategy
• Segment the audience
• Use Emotions not logic
• Be honest and compassionate
• Be clear
• Listen more
• Communicate repetitively and via
various channels
• Should filter down the entire org
structure
Implement the change….
• Action Plan
• Training Plan
• Technology Plan
• Transition Plan
• Organization readiness plan
• Resistance mitigation plan
• Communication and escalation
plan
• Redundancy plans
Monitor….
• Measure progress
• Report KPI’s
• Clear methodology
• Transparency is key
• Report out at regular and
predefined frequency
• Analyze drivers and deviations
Manage the change….
• Management Review
• Organizational communication
• Coaching
• Feedback
• Hold people accountable
• Reward small wins
Embed the culture….
• Celebrate large wins
• Continue communication
• Maintain leadership visibility
• Continue performance
management
• Establish Learning communities
• Continue Coaching and Feedback
• Empathize with the people
Reinforce the need for change….
• Communicate back the benefits
• Recognize the team
• Share success stories
• Share learning's

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Guidelines for Change Management for an organisation

  • 1. Basic Guidelines to manage change in an organization……
  • 2. Identify the need for change…. • Why is the change? • Critical thinking required to identify the reason of change • Competitive, Statutory, Strategic…. • What is the change? • The scope of change has to be identified • People, technology, cultural…. • How is the change impacting • Current state to future state • Concept, Scope…..
  • 3. Layout the details of change…… • Process Changes • People Change • Behavior Change • Cultural Change • Information Change • Cost of Change • Risk Assessment
  • 4. Build the leadership……. • Executive sponsorship a mandate • Identify the change management team • Senior Executive leading the team • Define roles • Stake Holder Analysis • Important to have all “bought in”
  • 5. Communicate the change……. • Clear communication strategy • Segment the audience • Use Emotions not logic • Be honest and compassionate • Be clear • Listen more • Communicate repetitively and via various channels • Should filter down the entire org structure
  • 6. Implement the change…. • Action Plan • Training Plan • Technology Plan • Transition Plan • Organization readiness plan • Resistance mitigation plan • Communication and escalation plan • Redundancy plans
  • 7. Monitor…. • Measure progress • Report KPI’s • Clear methodology • Transparency is key • Report out at regular and predefined frequency • Analyze drivers and deviations
  • 8. Manage the change…. • Management Review • Organizational communication • Coaching • Feedback • Hold people accountable • Reward small wins
  • 9. Embed the culture…. • Celebrate large wins • Continue communication • Maintain leadership visibility • Continue performance management • Establish Learning communities • Continue Coaching and Feedback • Empathize with the people
  • 10. Reinforce the need for change…. • Communicate back the benefits • Recognize the team • Share success stories • Share learning's