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http://bit.ly/talkhubsp




Tweeting??!!

Laura “@Pistachio” Fitton – March 22, 2012
1   @Pistachio WTH??



    2      Twitter Twitter Twitter
           Twitter


3    3 things to STOP asking &
     BONUS: New Data!!



       44     How are YOU Doing?
1   @Pistachio
    WTH?????
Laura @Pistachio Fitton
“Excited & geeky about
where all this leads!"




                             Inbound
                            Marketing
                            Evangelist
                                         94,000
                                          Twitter
          @pistachio Founder             Readers
                     (acq. By HubSpot)
Laura Fitton, May 2007
Homebound mom.
Two kids under two.
                                    Where do I
                                     upgrade
                                       my
                                    browser?
                          What’s
                         Web 2.0?


                                      Twitter
                                        is
                                      Dumb!
          NO business
          network in Boston
“Laura Fitton… has
thousands of people
following her on
Twitter. …by
consistently touching a
tribe of people with
generosity and insight,
she’s earned the right
to lead”

-Seth Godin, Tribes
Founder/CEO oneforty.com
Recent Awards

• Pepsi Women’s Inspiration Network
• Boston Globe – Top 10 Influential Women “Up
  & Comer”
• WEST Leadership Award
• MHT Women to Watch
How did THAT
     Happen??!
Photo: http://www.flickr.com/photos/furryscalyman/
The balance of power shifted




                      mere mortal
2
    Twitter
    Twitter
    Twitter
    Twitter
“
    T it r n t t h o g.
     wt is o a e n l y
         e       c o
    I a o vr tn
    t c nes io .
     's       a
    A dit h p e in
     n 's a p n g
    wh r ito to .
      it o wh u yu
    C al e i
     h rn L
        e
    C - uh r f ou ds
     oa to o Gr n well




                          Image Credit:
                          THEMACGIRL*
Global Sensing and Signaling Networ
The Message
     is the
     Influencer.
http://twitpic.com/135xa by @JKrums
“   Any
     to
    Many
Influence (was)
Attract attention to yourself
Influence (is)
Provide attention & value to others
3
    3 Things
    you NEED
    to stop
    asking
“   Does
    Twitter
    Matter?
Twitter
MATTERS                                    36%call it
                                           Important or
                                             Critical




          89%
          call Twitter at Least
           Somewhat Useful


               HubSpot State of Inbound Marketing Report, 2012.
“
Are MY
Customers
on
Twitter?
44
              of
            a c co
               us mp
                 to an
                        %
                   m ie
                    er s
                      th ha
                        ro ve
                          ug a
                            h T cq
                               wi uir
                                 tte ed
                                    r.




Source: hubspot, 2011                     30
Get More
CUSTOMERS                                  55%
                                           of ALL B2C



           in Retail/Wholesale


       70%
       have acquired new
        customers from
             Twitter


               HubSpot State of Inbound Marketing Report, 2012.
“
How Can I
Get More
Followers?
You don’t just want a following.




                                   33
You want
screaming,
raving fans
“
E h r r sm tin wr ra in o
 ite w e o e g ot ed g r
      it
B n m Fa k
 e j in rn l
   a       in
              h    h
do something wr w in a o t
              ot r g b u.
               h it
                         Image Credit:
                         lhalstead
4
    How are
    YOU
    Doing?
http://marketing.grader.com
Get Found.     Convert.
Analyze.      Prospect       Marketing
  Blogging
              Intelligence   Analytics


  Website     Lead
                             Competitor
              Intelligence
                             Tracking

  Social      Landing
  Media       Pages          Blog
                             Analytics
              Email
  SEO Tools   Manager
                             Advanced
              Lead           Marketing
                             Analytics
              Nurturing
Less of this.




                40
More of this.




                41
Twitter
Marketing
in 2 Words…
“
BE
US   UL
   EF !!!!
Twitter
Marketing
in 4 Words…
“   Listen.
    Learn.
    Care.
    Serve.
“
                  Im age C re d it: F otograp h ia G u e rilla




M k te utm r
  ae h c s eo
the hero o yu
          fo r
sr
 ty
  o.
A nH n l
 n ad y e
C ie C ne t f e
 h f o tn Of r
             ic
M rein Po
 aktg rf  s




                                      T et b o!
                                       we Q o e
                                          e ok
                                           ut
Image: http://inay.org
Capitalize on Promoted Tweets

  1. Hit Your Followers at the Right Time
  2. Target Relevant Keywords
  3. Find People Who Resemble Your Followers
  4. Use Geo-Targeting for Events and Local
     Businesses
  5. Promote Offers
  6. Test Content and Messaging

http://bit.ly/nPhHDC
Understand Your Twitter
Traffic
NEW Twitter website analytics will track:
•amount of traffic Twitter drives overall
•extent to which Twitter users are sharing a
site's content
•effectiveness of a website's Tweet button
integration
http://marketing.grader.com
“learn to not be afraid
     of who you actually
     are.”


http://pistachio.posterous.com/lauras-rules-0
laura’s rules

   1. be kind and fair to
        everyone.                               1. love yourself.
   2. don't worry whether or not                2. love others. (try radical
        anyone likes you.                           forgiveness)
   3. help people.                              3. gratitude for everything.
   4. ask.                                      4. hope is your only hope. (and
   5. act. (get excited and                         fear is your only worry)
        share it)
                                                5. be present.

http://pistachio.posterous.com/lauras-rules-0
Marketing
is a   Mess.
HubSpot
  consolidates all
 the best inbound
marketing methods
    in one spot
300+
            employees




                         $65M
                        Google Ventures
                           Sequoia
                        Salesforce.com
6000+
customers
THANK YOU Learn more today!
THANK YOUhttp://bit.ly/talkhubspo
THANK YOU

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Champlain College - Tweeting!

  • 2. 1 @Pistachio WTH?? 2 Twitter Twitter Twitter Twitter 3 3 things to STOP asking & BONUS: New Data!! 44 How are YOU Doing?
  • 3. 1 @Pistachio WTH?????
  • 4. Laura @Pistachio Fitton “Excited & geeky about where all this leads!" Inbound Marketing Evangelist 94,000 Twitter @pistachio Founder Readers (acq. By HubSpot)
  • 5. Laura Fitton, May 2007 Homebound mom. Two kids under two. Where do I upgrade my browser? What’s Web 2.0? Twitter is Dumb! NO business network in Boston
  • 6.
  • 7.
  • 8. “Laura Fitton… has thousands of people following her on Twitter. …by consistently touching a tribe of people with generosity and insight, she’s earned the right to lead” -Seth Godin, Tribes
  • 9.
  • 11. Recent Awards • Pepsi Women’s Inspiration Network • Boston Globe – Top 10 Influential Women “Up & Comer” • WEST Leadership Award • MHT Women to Watch
  • 12. How did THAT Happen??! Photo: http://www.flickr.com/photos/furryscalyman/
  • 13. The balance of power shifted mere mortal
  • 14.
  • 15. 2 Twitter Twitter Twitter Twitter
  • 16. T it r n t t h o g. wt is o a e n l y e c o I a o vr tn t c nes io . 's a A dit h p e in n 's a p n g wh r ito to . it o wh u yu C al e i h rn L e C - uh r f ou ds oa to o Gr n well Image Credit: THEMACGIRL*
  • 17. Global Sensing and Signaling Networ
  • 18.
  • 19. The Message is the Influencer. http://twitpic.com/135xa by @JKrums
  • 20. Any to Many
  • 21.
  • 22.
  • 23.
  • 25. Influence (is) Provide attention & value to others
  • 26. 3 3 Things you NEED to stop asking
  • 27. Does Twitter Matter?
  • 28. Twitter MATTERS 36%call it Important or Critical 89% call Twitter at Least Somewhat Useful HubSpot State of Inbound Marketing Report, 2012.
  • 30. 44 of a c co us mp to an % m ie er s th ha ro ve ug a h T cq wi uir tte ed r. Source: hubspot, 2011 30
  • 31. Get More CUSTOMERS 55% of ALL B2C in Retail/Wholesale 70% have acquired new customers from Twitter HubSpot State of Inbound Marketing Report, 2012.
  • 32. “ How Can I Get More Followers?
  • 33. You don’t just want a following. 33
  • 35. “ E h r r sm tin wr ra in o ite w e o e g ot ed g r it B n m Fa k e j in rn l a in h h do something wr w in a o t ot r g b u. h it Image Credit: lhalstead
  • 36.
  • 37. 4 How are YOU Doing?
  • 39. Get Found. Convert. Analyze. Prospect Marketing Blogging Intelligence Analytics Website Lead Competitor Intelligence Tracking Social Landing Media Pages Blog Analytics Email SEO Tools Manager Advanced Lead Marketing Analytics Nurturing
  • 43. “ BE US UL EF !!!!
  • 45. Listen. Learn. Care. Serve.
  • 46. Im age C re d it: F otograp h ia G u e rilla M k te utm r ae h c s eo the hero o yu fo r sr ty o. A nH n l n ad y e C ie C ne t f e h f o tn Of r ic M rein Po aktg rf s T et b o! we Q o e e ok ut
  • 48.
  • 49.
  • 50. Capitalize on Promoted Tweets 1. Hit Your Followers at the Right Time 2. Target Relevant Keywords 3. Find People Who Resemble Your Followers 4. Use Geo-Targeting for Events and Local Businesses 5. Promote Offers 6. Test Content and Messaging http://bit.ly/nPhHDC
  • 51.
  • 52. Understand Your Twitter Traffic NEW Twitter website analytics will track: •amount of traffic Twitter drives overall •extent to which Twitter users are sharing a site's content •effectiveness of a website's Tweet button integration
  • 53.
  • 55.
  • 56.
  • 57.
  • 58.
  • 59.
  • 60. “learn to not be afraid of who you actually are.” http://pistachio.posterous.com/lauras-rules-0
  • 61. laura’s rules 1. be kind and fair to everyone. 1. love yourself. 2. don't worry whether or not 2. love others. (try radical anyone likes you. forgiveness) 3. help people. 3. gratitude for everything. 4. ask. 4. hope is your only hope. (and 5. act. (get excited and fear is your only worry) share it) 5. be present. http://pistachio.posterous.com/lauras-rules-0
  • 62. Marketing is a Mess.
  • 63. HubSpot consolidates all the best inbound marketing methods in one spot
  • 64. 300+ employees $65M Google Ventures Sequoia Salesforce.com 6000+ customers
  • 65. THANK YOU Learn more today! THANK YOUhttp://bit.ly/talkhubspo THANK YOU

Editor's Notes

  1. So, I’m intimately involved in the space - anticipated these needs in advance because of my depth in Twitter. Saw this train coming long in advance and it’s arriving to the station right on schedule. TOO TANGENTIAL: One year ago last week I re-launched my communications consultancy as the world’s first Twitter for Business agency. Eight days later the market crashed and by the end of Q1 $40,000 in contracts with media companies and ad agencies had fallen off the table. Today Pistachio constitutes a dozen consultants and support staff serving some of the world’s largest companies. $20,000 transactions on Twitter, Twitter for Business, Blue chip clients Origin story -- my credentials, Pistachio’s performance, etc. What convinced me this must exist Kawasaki, J&J, Ford, (IBM, SAP, revenues), HBS
  2. So, I ’m intimately involved in the space - anticipated these needs in advance because of my depth in Twitter. Saw this train coming long in advance and it’s arriving to the station right on schedule. TOO TANGENTIAL: One year ago last week I re-launched my communications consultancy as the world ’s first Twitter for Business agency. Eight days later the market crashed and by the end of Q1 $40,000 in contracts with media companies and ad agencies had fallen off the table. Today Pistachio constitutes a dozen consultants and support staff serving some of the world’s largest companies. $20,000 transactions on Twitter, Twitter for Business, Blue chip clients Origin story -- my credentials, Pistachio ’s performance, etc. What convinced me this must exist Kawasaki, J&J, Ford, (IBM, SAP, revenues), HBS
  3. So, I ’m intimately involved in the space - anticipated these needs in advance because of my depth in Twitter. Saw this train coming long in advance and it’s arriving to the station right on schedule. TOO TANGENTIAL: One year ago last week I re-launched my communications consultancy as the world ’s first Twitter for Business agency. Eight days later the market crashed and by the end of Q1 $40,000 in contracts with media companies and ad agencies had fallen off the table. Today Pistachio constitutes a dozen consultants and support staff serving some of the world’s largest companies. $20,000 transactions on Twitter, Twitter for Business, Blue chip clients Origin story -- my credentials, Pistachio ’s performance, etc. What convinced me this must exist Kawasaki, J&J, Ford, (IBM, SAP, revenues), HBS
  4. So, I ’m intimately involved in the space - anticipated these needs in advance because of my depth in Twitter. Saw this train coming long in advance and it’s arriving to the station right on schedule. TOO TANGENTIAL: One year ago last week I re-launched my communications consultancy as the world ’s first Twitter for Business agency. Eight days later the market crashed and by the end of Q1 $40,000 in contracts with media companies and ad agencies had fallen off the table. Today Pistachio constitutes a dozen consultants and support staff serving some of the world’s largest companies. $20,000 transactions on Twitter, Twitter for Business, Blue chip clients Origin story -- my credentials, Pistachio ’s performance, etc. What convinced me this must exist Kawasaki, J&J, Ford, (IBM, SAP, revenues), HBS
  5. WHY I FOUNDED ONEFORTY: Make sense of the exploding and confusing ecosystem of tools for businesses using Twitter that I was working with in my consulting.
  6. WHY I FOUNDED ONEFORTY: Make sense of the exploding and confusing ecosystem of tools for businesses using Twitter that I was working with in my consulting.
  7. Let’s pretend for a moment that neither Twitter nor another realtime network ever go truly mainstream and ubiquitous. We already have an ENORMOUS sample size… and they’ve holding phones remarking on… whatever is remarkable in their environment
  8. 36% feel Twitter is important or critical to their business, gaining 15% points over last year’s 21% 89% feel it is at least somewhat useful.
  9. Mainly, during this aberrant period of mass media. Prior to that, (and to some extent, even during it on local levels,) we can to a very fine understanding of how influence is garnered, bargained, shared
  10. 36% feel Twitter is important or critical to their business, gaining 15% points over last year’s 21% 89% feel it is at least somewhat useful.
  11. HubSpot State of Inbound Marketing Report, 2012. 36% feel Twitter is important or critical to their business, gaining 15% points over last year’s 21% 89% feel it is at least somewhat useful.
  12. Image http://www.flickr.com/photos/netzkobold/ Source: SOIM 2012 55% of B2B 70% of Retail/wholesale – have acquired a customer 36% feel Twitter is important or critical to their business, gaining 15% points over last year’s 21% 89% feel it is at least somewhat useful.
  13. HubSpot State of Inbound Marketing Report, 2012.
  14. And it is PARTICULARLY GOOD at picking up and relaying exceptional stuff.
  15. 1. Hit Your Followers at the Right Time: This is probably the most basic use of Promoted Tweets. You can set up campaigns that push your tweets toward the top of your followers’ timeline when they log in to Twitter. Set up Promoted Tweets that are targeted to your followers so you can ensure that your most important tweets have the best shot at being read, clicked, retweeted, favorited, etc. 2. Target Relevant Keywords: A critical component of Twitter is its search functionality. Twitter’s search engine allows users to search for tweets using keywords and phrases so they can find other users who are talking about stuff they're interested in. Promoted Tweets allows you to target specific keywords or phrases so your tweets appear in their search results. This is a great way to target people who are not yet following you. 3. Find People Who Resemble Your Followers:  Twitter’s latest enhancement will let you target users who resemble your current list of followers. Obviously, this is an excellent way to increase your follower base while ensuring that your tweets hit qualified eyeballs. Very cool! 4. Use Geo-Targeting for Events and Local Businesses: You can also set up a Promoted Tweets campaign that is targeted to a specific geo-location. It will then only trigger your ad when a targeted user is in that location. This is great if you want to establish an event-specific hashtag or if you are marketing a local business. 5. Promote Offers: Use Promoted Tweets to let your followers know about upcoming deals and offers. Better yet, create an offer that ’ s exclusively for them! 6. Test Content and Messaging: Use Promoted Tweets to determine what sort of messages resonate best with your follower base. Maybe they only like syndicated content, or perhaps they are most interested in your latest deal. Use Promoted Tweets to identify which types of content and messaging get the most action. You can then also implement these findings in your normal Twitter activity. Also, don't forget that Twitter offers analytics within its Promoted Tweets platform so you can track performance and optimize your campaigns for maximum engagement. Looking to take Twitter sponsorships even farther? Set up a Promoted Account. Promoted Accounts allow your Twitter username to show up in the “Who to Follow” section of other users' Twitter profile pages.
  16. NEW Twitter website analytics will track: amount of traffic Twitter drives overall extent to which Twitter users are sharing a site's content effectiveness of a website's Tweet button integration
  17. Marketing has gotten complicated
  18. HubSpot consolidates all the best inbound marketing methods in one spot