http://bit.ly/talkhubsp




Social Media,
Inbound
Marketing and
Bears! Oh My.
Laura “@Pistachio” Fitton 6-27-12
1     Who am I to talk?



2
    Marketing has been
    Transformed


       34    How are YOU
             Doing?
1   Who am I to
    talk?
I’m Laura @Pistachio Fitton.
I work at
It’s nice to meet you.    2011:
                                        #2
                       12.5 MILLION   Marketing
                          Leads         Blog
                        Generated
                                  186,000
                                   Twitter
                       6,500      Followers
                      Customers

                              700+     4.5 million
                              VARs       Users

       All-in-one marketing software
Laura Fitton, May 2007
Homebound mom.
Two kids under two.
                                    Where do I
                                     upgrade
                                       my
                                    browser?
                          What’s
                         Web 2.0?


                                      Twitter
                                        is
                                      Dumb!
          NO business
          network in Boston
“Laura Fitton… has
thousands of people
following her on
Twitter. …by
consistently touching a
tribe of people with
generosity and insight,
she’s earned the right
to lead”

-Seth Godin, Tribes
Founder/CEO oneforty.com
(Don’t Believe the) Hype




http://bit.ly/talkhubspot
How did THAT
     Happen??!
Photo: http://www.flickr.com/photos/furryscalyman/
2
    Marketing
    has been
    Transformed
Times Have Changed
1990 Sales Demo

  Please tell me
about your product.
  You have my
    undivided
    attention.
2012 Sales Demo
                                Search “Reviews
           Does their blog      for Company XYZ”       Do I know
           make them look                              anyone who
           smart?                                      works there?




                      Is there a demo
                      video from an            Do they
                      actual user?             have a
Anyone use                                     mobile app?
Company XYZ?
What’s it like?
The balance of power shifted




                      mere mortal
The Message
     is the
     Influencer.
http://twitpic.com/135xa by @JKrums
“   Any
     to
    Many
Influence (was)
Attract attention to yourself
Influence (is)
Provide attention & value to others
“
How Can I
Get More
Followers?
You don’t just want a following.




                                   24
You want
screaming,
raving fans
“
E h r r sm tin wr ra in o
 ite w e o e g ot ed g r
      it
B n m Fa k
 e j in rn l
   a       in
              h    h
do something wr w in a o t
              ot r g b u.
               h it
                         Image Credit:
                         lhalstead
Get Found.     Convert.
Analyze.      Prospect       Marketing
  Blogging
              Intelligence   Analytics


  Website     Lead
                             Competitor
              Intelligence
                             Tracking

  Social      Landing
  Media       Pages          Blog
                             Analytics
              Email
  SEO Tools   Manager
                             Advanced
              Lead           Marketing
                             Analytics
              Nurturing
4
    How are
    YOU
    Doing?
Less of this.




                30
More of this.




                31
http://marketing.grader.com
http://marketing.grader.com
Marketing
in 2 Words…
“
BE
US   UL
   EF !!!!
Marketing
in 4 Words…
“   Listen.
    Learn.
    Care.
    Serve.
“
                  Im age C re d it: F otograp h ia G u e rilla




M k te utm r
  ae h c s eo
the hero o yu
          fo r
sr
 ty
  o.
A nH n l
 n ad y e
C ie C ne t f e
 h f o tn Of r
             ic
M rein Po
 aktg rf  s




                                      T et b o!
                                       we Q o e
                                          e ok
                                           ut
Image: http://inay.org
Marketing
is a   Mess.
HubSpot
  consolidates all
 the best inbound
marketing methods
    in one spot
Less of this.




                45
More of this.




                46
THANK YOU Learn more today!
THANK YOUhttp://bit.ly/talkhubspo
THANK YOU

MassChallenge Marketing Bootcamp

Editor's Notes

  • #7 So, I’m intimately involved in the space - anticipated these needs in advance because of my depth in Twitter. Saw this train coming long in advance and it’s arriving to the station right on schedule. TOO TANGENTIAL: One year ago last week I re-launched my communications consultancy as the world’s first Twitter for Business agency. Eight days later the market crashed and by the end of Q1 $40,000 in contracts with media companies and ad agencies had fallen off the table. Today Pistachio constitutes a dozen consultants and support staff serving some of the world’s largest companies. $20,000 transactions on Twitter, Twitter for Business, Blue chip clients Origin story -- my credentials, Pistachio’s performance, etc. What convinced me this must exist Kawasaki, J&J, Ford, (IBM, SAP, revenues), HBS
  • #8 So, I ’m intimately involved in the space - anticipated these needs in advance because of my depth in Twitter. Saw this train coming long in advance and it’s arriving to the station right on schedule. TOO TANGENTIAL: One year ago last week I re-launched my communications consultancy as the world ’s first Twitter for Business agency. Eight days later the market crashed and by the end of Q1 $40,000 in contracts with media companies and ad agencies had fallen off the table. Today Pistachio constitutes a dozen consultants and support staff serving some of the world’s largest companies. $20,000 transactions on Twitter, Twitter for Business, Blue chip clients Origin story -- my credentials, Pistachio ’s performance, etc. What convinced me this must exist Kawasaki, J&J, Ford, (IBM, SAP, revenues), HBS
  • #9 So, I ’m intimately involved in the space - anticipated these needs in advance because of my depth in Twitter. Saw this train coming long in advance and it’s arriving to the station right on schedule. TOO TANGENTIAL: One year ago last week I re-launched my communications consultancy as the world ’s first Twitter for Business agency. Eight days later the market crashed and by the end of Q1 $40,000 in contracts with media companies and ad agencies had fallen off the table. Today Pistachio constitutes a dozen consultants and support staff serving some of the world’s largest companies. $20,000 transactions on Twitter, Twitter for Business, Blue chip clients Origin story -- my credentials, Pistachio ’s performance, etc. What convinced me this must exist Kawasaki, J&J, Ford, (IBM, SAP, revenues), HBS
  • #10 So, I ’m intimately involved in the space - anticipated these needs in advance because of my depth in Twitter. Saw this train coming long in advance and it’s arriving to the station right on schedule. TOO TANGENTIAL: One year ago last week I re-launched my communications consultancy as the world ’s first Twitter for Business agency. Eight days later the market crashed and by the end of Q1 $40,000 in contracts with media companies and ad agencies had fallen off the table. Today Pistachio constitutes a dozen consultants and support staff serving some of the world’s largest companies. $20,000 transactions on Twitter, Twitter for Business, Blue chip clients Origin story -- my credentials, Pistachio ’s performance, etc. What convinced me this must exist Kawasaki, J&J, Ford, (IBM, SAP, revenues), HBS
  • #11 WHY I FOUNDED ONEFORTY: Make sense of the exploding and confusing ecosystem of tools for businesses using Twitter that I was working with in my consulting.
  • #12 WHY I FOUNDED ONEFORTY: Make sense of the exploding and confusing ecosystem of tools for businesses using Twitter that I was working with in my consulting.
  • #15 Swap the dude that’s supposed to be your dad with a photo of your real dad. The way I set up the animation you can speak to how your dad gets info – then click and start with “well, I get a lot of info from tv as well… but I also get a shitload of info through email, twitter, etc… whereas newspapers, the phone, and mail don’t even register”
  • #21 36% feel Twitter is important or critical to their business, gaining 15% points over last year’s 21% 89% feel it is at least somewhat useful.
  • #22 Mainly, during this aberrant period of mass media. Prior to that, (and to some extent, even during it on local levels,) we can to a very fine understanding of how influence is garnered, bargained, shared
  • #27 And it is PARTICULARLY GOOD at picking up and relaying exceptional stuff.
  • #44 Marketing has gotten complicated
  • #45 HubSpot consolidates all the best inbound marketing methods in one spot