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This document discusses case study research design and methodology. It defines a case study as an empirical inquiry that investigates a contemporary phenomenon in its real-life context. Case studies rely on multiple sources of evidence that must converge to draw conclusions. The key components of case study research design are determining the study's questions, propositions, units of analysis, and linking data to propositions. Data collection involves gathering evidence through documentation, interviews, observations, and artifacts, requiring skills like effective questioning and listening without bias. Data is then organized and reported, with options including linear, comparative, chronological, or unstructured structures.







