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Career sessions OM
- 1. Career session – Operations Management An IIMB NSRCEL & Goldman Sachs Supported Firm
- 2. Agenda Theoretical & tactical aspects • Long term career success: Science behind it, strategy • Some key tactics Insights • Operation Management - Career landscape • Opportunities available • Details about various careers
- 3. Two factor theory for choosing and excelling in a career Two factors which determine fulfillment in career o Hygiene factors o Motivators Hygiene Factors o Salary o Designation o Location o Work environment Motivators o Do you feel motivated in your job?
- 4. Strategic elements of choosing and excelling in a career Career What makes you tick? Do you have/ can you develop competence Hygiene factors Motivators Anticipated Opportunities & Challenges Un-anticipated Opportunities & Challenges Aspirations and Goals How much efforts are you investing How are you making yourself unique
- 5. Some tactics for getting job in short term • Recruitment • How can you leverage elements of your existing profile o Industry o Function o Industry & Function • Create credentials/ showcase interest during MBA • Foot in the door strategy • Networking, Networking, Networking!
- 6. Operations Management - career landscape Operations roles Strategy Operations Technology AnalyticsConsulting Operations Management Operations Improvement Operations Design Project Management Operations BD/ Sales Product Management MarketingSales GM Category Management LeadershipGeneral Management Strategy & Planning Strategy Corporate Finance
- 7. Some of companies for OM since 2015 Company Roles* Accenture Service Delivery | Industry/ Business Analyst | Tech Consultant | Analytics advisory | Innovation roles | Strategic Program Management TCS Domain Consultant (Mfg, BFS, IoT, Hi-Tech) | System Analyst | Solutions & strategy Consulting | BD | Business Analyst | Pre sales – IoT | Consultant – IoT | Sales excellence office JDA Business Consultant | Sales support | Pre – Sales Infosys Domain consultants (Automotive, Industrial Goods, Hi-Tech, Mining, Agri, Manufacturing, Sourcing & Procurement, Sustainability, EHS, Commodity trading, Aerospace, Auto Dealership management, Process industry) Marketing Automation | Digital Strategy & Transformation | IoT | Agile/ Scrum coaches | CPQ | CTRM | Digital Strategy KPMG Consultant | Digital Practice | CIO Advisory | SAP advisory *May include roles that may have been offered to IM/ MKT/ Fin as well
- 8. Some of companies for OM since 2015 Company Roles LTI Consultant | Business Analyst | Delivery Transformation | SAP EY Process Improvement | Analytics | Power PwC G&PS | Cybersecurity Bristlecone Consultant | SCM Flipkart Design | Fulfillment Service Ecosystem | City Logistic Design | Facility Manager- Central Operations Udaan Warehouse Manager | City Logistics | Central Ops Pharma L&T EA to GEC | BDM | SCM | Operation Excellence Genpact Operations | Analytics IBM Consultant Goldratt Consultant | Analyst Renoir Implementation Consultant | Consultant *May include roles that may have been offered to IM/ MKT/ Fin as well
- 9. Some of companies for OM since 2015 Company Roles Adani AALP Cipla Process Excellence DHL MT Elastic Run Manager – Operations Gemini Corp Risk GEP Manager Global Sourcing / Senior Consultant Mahindra Satyam BDM Myntra Associate Manager - Warehouse Operations Rivigo Cluster Manager Sab Miller SCM Sical Logistics BD & Operations Vector Consulting Consultant *May include roles that may have been offered to IM/ MKT/ Fin as well
- 10. Operations Management – career opportunity heat maps Operations roles Strategy Operations Technology AnalyticsConsulting Operations Management Operations Improvement Operations Design Project Management Operations BD/ Sales Product Management MarketingSales GM Category Management LeadershipGeneral Management Strategy & Planning Strategy Corporate Finance
- 11. Consulting roles
- 12. Strategy Consulting– Role detail Strategy Consulting for your industry/ similar industry
- 13. Strategy Consulting– Work example New investments & expansion Entry strategyM&A strategy Bid advisory Growth strategy Digital strategy
- 14. Strategy Consulting– required skills • Problem solving skills • Industry knowledge • Knowledge of strategy/ finance (depends upon industry) • Consulting skills
- 15. Strategy Consulting– Interview type • Case studies • Guesstimates • Industry/ Function related questions • Resume including your career progression related questions (why switch/ why MBA / why this company / Short term/ Long term goals/ Why you) • Behavioural • Situational
- 16. Strategy Consulting– how to prepare (key points*) Strengthen Industry knowledge • Competitive landscape • End to end value chain from suppliers’ suppliers to customers’ customer • Best practices • Thought leadership • Investment feasibility, financial analysis and decision making • Financial modeling • Regulations • Emerging Technology Resume preparedness • Details of your projects which you have done • Details of your company and competitors • Challenges faced by your industry/ company • All key financial facts and figures of your industry and company Case studies • Entry strategy • Growth strategy • Profitability • Emerging Technologies • IRR/NPV related case * Apart from above mentioned, ensure preparation for all other hygiene factors such as, thorough understanding of your resume, knowledge of your industry/ function in detail, preparedness with all types of situational/ behavioral questions, Why MBA/ Why this company type of question etc.
- 19. Operations Consulting – Role details Providing advise to clients for operations design, improvements, digital interventions to improve value chain and provide competitive advantages for future
- 20. Operations Consulting – Work examples Process Improvement, Cost Reduction Applying theories – TOC, EoQ Implementation Roadmap Project Management Designing Operations/Supply Chain Technology to improve operations Planning human resources Capability Building Operations/Supply Chain strategy
- 21. Operations Consulting – Required skills • Best Practices for industry &/or functions • Industry specific processes • Consulting skills
- 22. Operations Consulting – Interview type • Case studies / Guesstimates • Behavioral/Situational • Resume based • Your career progression related questions (why switch/ why MBA / why this company / Short term/ Long term goals/ Why you) • Value add from MBA
- 23. Operations Consulting– how to prepare (key points*) Strengthen Operations/ function knowledge • End to end value chain from suppliers’ suppliers to customers’ customer • Best practices • Thought leadership • Operations concepts • Emerging technology Resume preparedness • Details of your projects which you have done • Details of your company and competitors • Challenges faced by your industry/ company • All key Operational KPIs of your industry and company Practice Case studies • Profitability • Cost reduction • Procurement * Apart from above mentioned, ensure preparation for all other hygiene factors such as, thorough understanding of your resume, knowledge of your industry/ function in detail, preparedness with all types of situational/ behavioral questions, Why MBA/ Why this company type of question etc.
- 26. Srikanth Sridharan https://www.linkedin.com/in/srikanth-sridharan-b7900242/ • Experienced in vehicle launches • Product Development, Engineering Change • Project Management, Vendor Management, Product Documentation • PMP certified • Did a Live Project on minimization of warranty cost, an analytics project with M&M (Truck & Bus division)
- 27. Rashmi Haswani https://www.linkedin.com/in/rashmi-haswani/ • Contracts/ procurements, Operations, Project Management, Vendor Management, RE • Awarded 9 quarterly awards for exceptional performance at Godrej Properties. Also identified as ‘Talent of the year’ for year 2016-17 which recognizes 2% of top performers as future potential leaders
- 28. Shubham Khanna https://www.linkedin.com/in/shubham1991/ • Plant Maintenance • Strategic Sourcing • Did predictive maintenance strategies • Elected member of students’ council
- 29. Analytics role
- 30. Analytics - Consultant roles coverage – Role detail Solving clients’ business problems using data, statistical/ analytical methods & technology.
- 31. Analytics- Consultant roles coverage – Work examples • Predictive Asset Management • Warranty analytics • Forecasting & Demand Planning • Replenishment and inventory optimization • Simulation & optimization • Procurement Analytics
- 32. Analytics- Consultant roles coverage – Required skills • Domain knowledge (for e.g. SCM, Production, Maintenance, Industry Specific processes etc.) • Knowledge of statistics • Some amount of hands-on experience in excel, SAS, R, python, SQL • Consulting skills
- 33. Analytics- Consultant roles coverage – Interview type • Analytics case study Given business problem What data How to collect What analysis What recommendations • Used cases of analytics • Questions on relevant project/ tools
- 34. Analytics- Consultant – how to prepare (key points*) Prepare/ do analytics projects • Get in depth understanding of your projects related to data, reporting, analytics • Do live projects/acad. projects to gain knowledge, practice & resume point Learn concepts/ tools • R/ SAS/ excel at least • Tableau/ any dashboard tool is good to have • Statistics/ Analytics/ ML concepts Case study • Case studies/ examples from websites of various consultants, technology firms and top companies of your industry/ related industry • Practice case studies * Apart from above mentioned, ensure preparation for all other hygiene factors such as, thorough understanding of your resume, knowledge of your industry/ function in detail, preparedness with all types of situational/ behavioral questions, Why MBA/ Why this company type of question etc.
- 38. Technology roles
- 39. Technology / IT roles - Overview Consultant Working as function/ industry consultant and managing a module of a specific product (SAP/ Oracle etc.) for client implementation, enhancements & support projects Project/ Prog Mgmt. Managing projects, teams, clients and other stakeholders for client implementation, enhancements & support projects Pre Sales Working on Proposals, Bid Preparation, Solutioning Sales Hunting, Farming
- 40. Technology / IT roles – work example Consultant Consulting clients as a functional experts for say Sales / Supply Chain/ Maintenance functions Providing solutions for a huge Power Generator for an ERP solution for its power plants Project/ Prog Mgmt. Managing a Digital Transformation Project Pre Sales RFP by Nagpur Metro Rail project for a large scale ERP implementation Sales Target driven Hunting, Farming
- 41. Technology / IT roles – required skills Consultant Understanding of Functions, Best Practices, Product in which you are working Consulting skills* Project/ Prog Mgmt. Project, Team and Stakeholder Management Client Management Decision Making Change Management Pre Sales Presentation Skills, Team Coordination, Networking, Broad understanding of Process/ Industry/ Product Sales Sales skills, Ability to identify different stakeholders (Influencer, Gate keeper, Decision maker), Competitive intelligence, Problem Solving skills, On the feet thinking, Negotiation, organized * Consulting skills Client handling/management, Good communication skills, Good problem solving skills, Leadership, Initiative
- 42. Technology / IT roles – key interview preparation pointers Resume based • About any technology projects which you were involved • Why switching • What is the value add from MBA • In depth account of what you have done Emerging Technology • Use cases • Benefits • Business case (RoI) • Risks • What companies are doing to convince clients to adopt emerging technology Others • Case based • Situational • Behavioral • Guesstimates
- 43. Technology / IT roles – how to prepare (key points*) Informational interviews • Talk to your managers/ team members/ other stakeholders (specially IT) to understand the context and whole picture • Talk to your IT classmates to understand industry jargons Align your Resume • Align your resume for Technology roles • Do any live/ academic project and bring in your resume • Write relevant thought leadership articles and bring in your resume Read • Case studies/ examples from websites of various consultants, technology firms and top companies of your industry/ related industry * Apart from above mentioned, ensure preparation for all other hygiene factors such as, thorough understanding of your resume, knowledge of your industry/ function in detail, preparedness with all types of situational/ behavioral questions, Why MBA/ Why this company type of question etc.
- 44. Swagat Khuntia https://www.linkedin.com/in/swagat-khuntia-7190a9144/ How blockchain can be a game changer in steel industry
- 51. Operations Design – Role details Work on strategic decisions on internal and external factors, based upon rigorous analysis and environment scanning. Enable organization/BU to be future ready with their supply chain.
- 52. Operations Design – Work examples Vendor/Supplier Management Network planning Bots/ Data/ Technology Warehouse Management Transportation & Distribution Management Inventory policies Customer Experience Improvement
- 53. Operations Design – Required skills • Thorough understanding of supply chain concepts, different stakeholders & recruiting companies’ supply/value chain • Understanding of tools such as simulation tools, modeling tools, excel • Knowledge of practices of different companies in the industry and in general good practices • Problem solving & analytical skills • Stakeholder management • Good communication skills
- 54. Operations Design– Interview type • Case studies / Guesstimates • Concepts of Supply Chain/ Operations • Resume based • Fit – Behavioral/Situational • Your career progression related questions (why switch/ why MBA / why this company / Short term/ Long term goals/ Why you) • Value add from MBA
- 55. Operations – Flipkart Supply Chain Design role Seller Pick up hub Mother hub/ Sortation Line haul Delivery hub Customers Fulfillment Centre Mother hub/ Sortation centre Line haul Delivery hub Customers Marketplace model Inventory model Conceptual diagram, https://www.quora.com/How-does-Flipkart-manage-its-logistics
- 56. Operations – Some Flipkart operations roles Mother hub/ Sortation Centre design City logistics design
- 57. Operations Design – how to prepare (key points*) Strengthen Operations/ function knowledge • End to end value chain from suppliers’ suppliers to customers’ customer • Best practices • Thought leadership • Operations concepts • Emerging technology Resume preparedness • Details of your projects which you have done • Details of your company and competitors • Challenges faced by your industry/ company • All key Operational KPIs of your industry and company Practice Case studies • Network design • Warehouse design • Inventory policy • Profitability • Cost reduction • Procurement * Apart from above mentioned, ensure preparation for all other hygiene factors such as, thorough understanding of your resume, knowledge of your industry/ function in detail, preparedness with all types of situational/ behavioral questions, Why MBA/ Why this company type of question etc.
- 65. Process Improvement – Role details Improve processes to enable better customer experience, reduce costs, improve quality & efficiency and enable the organization to be future ready
- 66. Process Improvement – Work examples Cost Reduction Quality & Risk Management Process Re-engineering Customer Experience Improvement Develop metrics, dashboards, systems Innovation
- 67. Process Improvement– Required skills • Knowledge of Six Sigma, Lean Six Sigma and other operations management tools • Problem solving & analytical skills • Leadership/ taking ownership • Stakeholder & people management • Excellent communication skills
- 68. Process Improvement – Interview type • Resume based • Examples of Process Improvement work • Case studies / Guesstimates • Fit – Behavioral/Situational • Your career progression related questions • Value add from MBA
- 69. Operations Improvement– how to prepare (key points*) Strengthen Operations excellence knowledge • Strengthen knowledge of six sigma, TQM, Lean and other related concepts • Strengthen statistical analysis concepts • Project management concepts • Work on your change management, team, stakeholder management skills • Knowledge of best practices Resume preparedness • Details of your projects which you have done • All key Operational KPIs of your industry and company Practice Case studies • Process improvement case studies • Project/ Change management case studies * Apart from above mentioned, ensure preparation for all other hygiene factors such as, thorough understanding of your resume, knowledge of your industry/ function in detail, preparedness with all types of situational/ behavioral questions, Why MBA/ Why this company type of question etc.
- 70. Process Improvement – People https://www.linkedin.com/in/rohinkhanna/
- 71. Process Improvement – People https://www.linkedin.com/in/rohinkhanna/
- 72. Process Improvement – People https://www.linkedin.com/in/vikram-prasad-aba6382a/
- 74. Operation Management – Role detail Managing day to day operations/service delivery
- 75. Operation Management – Work example Managing day to day operations of unit/ plant/ city/ warehouse/ cluster etc. Ensuring SLAs of a service contract with a client
- 76. Operations Management – Required skills • Team management • Planning • Negotiations • Leadership skills • Good communication skills • Decision making • Crisis management • Client management
- 77. Operations Management – Interview type • Resume based • Situational • Behavioral • Your career progression related questions (why switch/ why MBA / why this company / Short term/ Long term goals/ Why you)
- 79. Strategy / EA to CEO roles
- 80. Strategy/EA to CEO – Role details Work on strategic decisions on internal and external factors, based upon rigorous analysis and environment scanning. Enable organization/BU to be future ready. Help top management take future decisions.
- 81. Strategy/EA to CEO – Work examples New markets, products, services Investment Analysis & Planning, Budgets Execution of Strategy Advise to other BUs Long and medium term planning Competitor Analysis Change Initiatives Capability Building Strategic partnerships, M&A
- 82. Strategy/EA to CEO – Required skills • Industry knowledge • Knowledge of strategy, finance • Good communication skills • Problem solving & analytical skills • Stakeholder management • Leadership/ taking ownership
- 83. Strategy/EA to CEO– Interview type • Resume based • Case studies / Guesstimates • Checking candidate’s maturity • Fit – Behavioral/Situational • Your career progression related questions (why switch/ why MBA / why this company / Short term/ Long term goals/ Why you) • Value add from MBA
- 84. Strategy/EA to CEO – how to prepare (key points*) Strengthen Industry knowledge • Competitive landscape • End to end value chain from suppliers’ suppliers to customers’ customer • Best practices • Thought leadership • Investment feasibility, financial analysis and decision making • Financial modeling • Regulations • Emerging Technology Resume preparedness • Details of your projects which you have done • Details of your company and competitors • Challenges faced by your industry/ company • All key financial facts and figures of your industry and company Case studies • Entry strategy • Growth strategy • Profitability • Emerging Technologies • IRR/NPV related case * Apart from above mentioned, ensure preparation for all other hygiene factors such as, thorough understanding of your resume, knowledge of your industry/ function in detail, preparedness with all types of situational/ behavioral questions, Why MBA/ Why this company type of question etc.
- 86. Hitesh Singh
- 87. Gaurav Goel
- 88. GM roles
- 89. General Management – Role details Responsible for P&L and acts like the CEO for given product/service, business or geography. Responsible for all functions of the business.
- 90. General Management – Work examples Vendor/Supplier Management People Management Investment Analysis Sales & Marketing Supply Chain Planning Customer Experience Strategy & Operations Launch of products & services Growth
- 91. General Management – Required skills • Leadership/ taking ownership • Stakeholder management • Team management • Taking decisions • Problem solving & analytical skills • Ability to think long term and act in short term • Good communication skills • Customer relationships • Negotiations
- 92. General Management – Interview type • Resume based • Behavioral/Situational • Awareness of environment (think PESTLE) • Your career progression related questions (why switch/ why MBA / why this company / Short term/ Long term goals/ Why you) • Understanding of the industry • Case studies / Guesstimates • Value add from MBA
- 93. General Management – how to prepare (key points*) Behavioral/ Situational • Prepare behavioral and situational questions • Focus on decision making cases/ projects • Team/ stakeholder management situations • Did/ Can you set up any operations • How do you deal with decision making under ambiguity Club activities/ any initiatives • Participate in club activities, any insti. Initiatives or any other extra curricular activities • Try to expose yourself to as much stakeholder management situations as possible General awareness • Awareness of macro trends (Think PESTLE) • Understanding of industry/ business/ operational aspect of recruiting companies * Apart from above mentioned, ensure preparation for all other hygiene factors such as, thorough understanding of your resume, knowledge of your industry/ function in detail, preparedness with all types of situational/ behavioral questions, Why MBA/ Why this company type of question etc.
- 94. Vibhanshu Sinha https://www.linkedin.com/in/vibhanshu-kumar-sinha-444b5514/ • 11+ years of experience in heading plant operations for F&B category (Aashirvad Atta) • Handling 25+ teams • Responded to quality concerns of “Plastic Atta” issue by performing customer visits & inputs for brand awareness • Before that handled Mother Dairy vendor development
- 98. Project Manager – Role details Responsible for managing projects ; ensuring completion on time, within budget and with high quality
- 99. Project Manager – Work examples Vendor/Supplier Management Team/ Stakeholder Management Quality/ Compliance Management Budgeting Client Management Project P&L Planning Risk Management Change Management
- 100. Project Manager – Required skills • Understanding of project management concepts • Leadership/ taking ownership • Stakeholder & people management • Excellent communication skills • Negotiations • Decision making
- 101. Project Manager – Interview type • Examples of Project Management work • Resume based • Fit – Behavioral/Situational • Your career progression related questions (why switch/ why MBA / why this company / Short term/ Long term goals/ Why you) • Case studies / Guesstimates • Value add from MBA
- 102. Project Management – how to prepare (key points*) Project Management concepts • Key concepts • Risks • Financials • Change, Benefit, Stakeholder Management • New trends in project management Behavioral/ Situational • Prepare behavioral and situational questions • Team/ stakeholder management situations • Focus on previous projects, project cases * Apart from above mentioned, ensure preparation for all other hygiene factors such as, thorough understanding of your resume, knowledge of your industry/ function in detail, preparedness with all types of situational/ behavioral questions, Why MBA/ Why this company type of question etc.
- 103. Souvik https://www.linkedin.com/in/souvik-basu-a6aa26a1/ • Large project execution • Process & Proposal Engineering • Process Improvement • Value Engineering • Field Engineering
- 105. Project Manager – People https://www.linkedin.com/in/amarnath-prabhakara/
- 106. Business Development /Sales – Role details Responsible for increase in topline through account management, new customers, new products/services/ geographies etc.
- 107. Business Development /Sales – Work examples Exploring new customer segments Training of sales personnel Achieving targets Key account management Customer Experience Develop sales metrics, dashboards, systems Relationship building Competitive intelligence Leads to sales
- 108. Business Development /Sales – Required skills • Knowledge of industry/ products/ services • Ability to work under pressure • Perseverance & patience • Excellent communication skills • Client management skills • Stakeholder & people management • Problem solving & analytical skills
- 109. Business Development/Sales – Interview type • Your understanding of industry/ product etc. • Resume based • Behavioral/Situational • Prior sales work, if any • Your career progression related questions (why switch/ why MBA / why this company / Short term/ Long term goals/ Why you) • Case studies / Guesstimates • Value add from MBA
- 110. Business Development– how to prepare (key points*) Gain knowledge of product services • Develop knowledge of industry/ products/ services • Develop negotiations skills • Gain knowledge on B2B/ B2C etc. sales concepts • Develop impactful communication skills Behavioral/ Situational • Prepare behavioral and situational questions • Focus on client management, procurement, bid management projects • Team/ stakeholder management situations * Apart from above mentioned, ensure preparation for all other hygiene factors such as, thorough understanding of your resume, knowledge of your industry/ function in detail, preparedness with all types of situational/ behavioral questions, Why MBA/ Why this company type of question etc. Practice case studies • Solution/Value selling • Growth • Entry • Profitability • Negotiations
- 111. Business Development/Sales – People
- 112. Business Development/Sales – People https://www.linkedin.com/in/anshul-arora-85113a18/ https://www.linkedin.com/in/vinayans/ https://www.linkedin.com/in/saurabhkumarbansal/
- 113. Category Management
- 114. Category Management – Role detail Managing specific product category(ies) and maximizing the sales and margin. Assuming entire P&L responsibilities.
- 115. Category Management – Work example You are managing “Biryani” category of Faasoos Managing mobile phone category in Flipkart
- 116. Category Management – Required skills • Team management • Business acumen • Negotiations • Leadership skills • Good communication skills • Decision making
- 117. Category Management – Interview type • Case study • Guesstimates • Knowledge of category, business • Situational • Behavioral • Resume based • Your career progression related questions (why switch/ why MBA / why this company / Short term/ Long term goals/ Why you)
- 118. Category Management– how to prepare (key points*) Knowledge of category • Knowledge of company and category end to end value chain, profit/ revenue/ growth drivers • Knowledge of entire ecosystem of a category ( any relevant category for the recruiter) • Develop business acumen, decision making skills • Develop negotiation skills Behavioral/ Situational • Prepare behavioral and situational questions • Focus on decision making cases/ projects • Team/ stakeholder management situations • Did/ Can you set up any operations • How do you deal with decision making under ambiguity * Apart from above mentioned, ensure preparation for all other hygiene factors such as, thorough understanding of your resume, knowledge of your industry/ function in detail, preparedness with all types of situational/ behavioral questions, Why MBA/ Why this company type of question etc. Practice case studies • Growth • Entry • Profitability • Negotiations