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![Operations Consulting– how to prepare (key points*)
Strengthen
Operations/ function
knowledge
• End to end value chain
from suppliers’ suppliers
to customers’ customer
• Best practices
• Thought leadership
• Operations concepts
• Function specific
Emerging
technology/products/
existing products etc.
Resume preparedness
• Details of your projects
which you have done
• Details of your company
and competitors
• Challenges faced by your
industry/ company
• All key Operational KPIs
of your industry and
company
Practice Case studies
• Profitability
• Cost reduction
• Procurement]
• Technology
* Apart from above mentioned, ensure preparation for all other hygiene factors such as, thorough
understanding of your resume, knowledge of your industry/ function in detail, preparedness with all types of
situational/ behavioral questions, Why MBA/ Why this company type of question etc.](https://image.slidesharecdn.com/careersessionsim23mar2020final-200413054111/75/Career-Sessions-IM-27-2048.jpg)
More Related Content
Career Sessions IM
- 1. Career session –Information Management An IIMB NSRCEL & Goldman Sachs Supported Firm
- 2. Agenda Theoretical & tacticalaspects • Long term career success: Science behind it, strategy • Some key tactics Insights • Information Management - Career landscape • Opportunities available • Details about various careers
- 3. Two factor theoryfor choosing and excelling in a career Two factors which determine fulfillment in career o Hygiene factors o Motivators Hygiene Factors o Salary o Designation o Location o Work environment Motivators o Do you feel motivated in your job?
- 4. Strategic elements ofchoosing and excelling in a career Career What makes you tick? Do you have/ can you develop competence Hygiene factors Motivators Anticipated Opportunities & Challenges Un-anticipated Opportunities & Challenges Aspirations and Goals How much efforts are you investing How are you making yourself unique
- 5. Some tactics forgetting job in short term • Recruitment • How can you leverage elements of your existing profile o Industry/ Domain o Function o Industry & Function • Create credentials/ showcase interest during MBA • Foot in the door strategy • Networking, Networking, Networking!
- 6. IM - careerlandscape Strategy Operations/Proc ess Technology (Legacy, Digital, Emerging) AnalyticsConsulting Product Management Product Management Pre Sales Sales (BD, Acct. Mgmt.) Sales Proj./ Prog Management Service DeliveryDelivery IM roles
- 7. Most visited companiesfor IM since 2015 Company Roles* Accenture Service Delivery | Industry/ Business Analyst | Tech Consultant | Analytics advisory | Innovation roles | Strategic Program Management | Product Management | Innovation Team – Analytics, AI (Product Management, Deployment)| Analytics | System Integration | Enterprise Architect | Agile/ Scrum Master | Team Lead KPMG Consultant | Digital Practice | CIO Advisory | SAP advisory Virtusa Project Manager | BA | BPM Consultant Infosys Digital Strategy & Transformation | IoT | Agile/ Scrum coaches | CPQ | CTRM | Marketing Automation | Domain consultants (Automotive, Industrial Goods, Hi-Tech, Mining, Agri, Manufacturing, Sourcing & Procurement, Sustainability, EHS, Commodity trading, Aerospace, Auto Dealership management, Process industry) PwC G&PS | Cybersecurity| Consultant EY Analytics | Process Improvement | Consultant/ Sr. Consultant Mphasis Account Leadership Program | Program Management | Hi Tech role *Roles may have roles offered to IM/ MKT/ Fin as well
- 8. Most visited companiesfor IM since 2015 Company Roles Sapient Business Consultant LTI Consultant/ Sr Consultant | Business Analyst | Delivery Transformation | SAP | Manufacturing domain | CMT Deloitte Consultant/ Sr. Consultant | Telecom, Financial Service, Infra practice TCS Solutions & strategy Consulting | Domain Consultant (Mfg, BFS, IoT, Hi- Tech) | BD | Business Analyst | Pre sales – IoT | Consultant – IoT | Sales excellence office | System Analyst | JDA Business Consultant | Sales support | Pre – Sales Genpact Transformation Leader IBM Consultant | Digital Operations J&J Senior Analyst *Roles may have roles offered to IM/ MKT/ Fin as well
- 9. Most visited companiesfor IM since 2015 Company Roles HSBC Project Management Eclerx Senior Process Manager MAQ Technical Project Manager Mu Sigma Apprentice Leader Persistent Systems Lead BA *Roles may have roles offered to IM/ MKT/ Fin as well
- 10. IM - careerlandscape IM roles Strategy Operation/Proce ss Technology (Legacy, Digital, Emerging) AnalyticsConsulting Product Management Product Management Pre-Sales Sales (BD, Acct. Mgmt.) Sales Proj./ Prog Management Delivery
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- 12. Technology Strategy Consulting–Role detail Strategy Consulting for different industries to CXOs. Mostly work around how technology can help companies achieve their business strategy.
- 13. Technology Strategy Consulting–Work example New investments & expansion M&A strategyProfitability ERP strategy Growth strategy Digital strategy How to do technology transformation
- 14. Technology Strategy Consulting–required skills • Knowledge of how Emerging / Emerged technologies can impact business • Problem solving skills • Industry knowledge • Consulting skills
- 15. Technology Strategy Consulting–Interview type • Case studies • Guesstimates • Evaluating knowledge of how Emerging / Emerged technologies can impact business • Industry/ Function related questions • Resume including your career progression related questions (why switch/ why MBA / why this company / Short term/ Long term goals/ Why you) • Behavioural • Situational
- 16. Technology Strategy Consulting–some cases • How will you cinvince RoI of a Cloud CRM solution to a CEO? • How will you evaluate the best ERP for the enterprise? • How will you reduce the Application Maintenance cost of a Banking firm? • Can you create a 5 year IT/ digital governance strategy for an automobile client?
- 17. Technology Strategy Consulting–how to prepare (key points*) Strengthen Industry +Domain + Technology knowledge • End to end value chain from suppliers’ suppliers to customers’ customer • Best practices • Thought leadership • Growth • Profitability • How to do technology transformation • M&A Resume preparedness • Details of your projects which you have done • Learning from those projects • Challenges faced by your industry/ company • All key happening in your technology/ product/ industry/ function • Prepare the technical details as well Emerging Technology • Use cases • Benefits • Business case (RoI) • Risks • What companies are doing to convince clients to adopt emerging technology * Apart from above mentioned, ensure preparation for all other hygiene factors such as, thorough understanding of your resume, knowledge of your industry/ function in detail, preparedness with all types of situational/ behavioral questions, Why MBA/ Why this company type of question etc.
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- 20. Saurabh Singh https://www.linkedin.com/in/ssingh-dce/ • ERPadvisory, IT strategy and digital strategy and transformation. • During MBA, helped an ED-Tech startup for their products • Prior to MBA worked as SAP consultant • Worked also in SAP’s IoT solution (Lionardo)
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- 22. Operations Consulting –Role details Providing advise to clients for processes/operations design, improvements, digital interventions to improve value chain and provide competitive advantages for future
- 23. Operations Consulting –Work examples CRM IS processes HCM Automation O2C Project Management Implementation Roadmap P2P
- 24. Operation specific consulting- Example Enterprise Function Consulting Helping clients to reengineer their functions • Finance • Sales • Marketing • Ops/SCM • Talent/ Organization • Technology Strategy For better understanding of reader/ students, some of the services have been explained in simplfied terms, for more details, visit https://www.accenture.com/in-en/about/consulting-index#block-enterprise-function-consulting, accessed on 27th Mar 2020
- 25. Operations Consulting –Required skills • Best Practices for industry &/or functions • Industry specific processes • Consulting skills • Function specific emerging/ existing technology/ products
- 26. Operations Consulting –Interview type • Case studies / Guesstimates • Behavioral/Situational • Function specific emerging technology/ products • Resume based • Your career progression related questions (why switch/ why MBA / why this company / Short term/ Long term goals/ Why you) • Value add from MBA
- 27. Operations Consulting– howto prepare (key points*) Strengthen Operations/ function knowledge • End to end value chain from suppliers’ suppliers to customers’ customer • Best practices • Thought leadership • Operations concepts • Function specific Emerging technology/products/ existing products etc. Resume preparedness • Details of your projects which you have done • Details of your company and competitors • Challenges faced by your industry/ company • All key Operational KPIs of your industry and company Practice Case studies • Profitability • Cost reduction • Procurement] • Technology * Apart from above mentioned, ensure preparation for all other hygiene factors such as, thorough understanding of your resume, knowledge of your industry/ function in detail, preparedness with all types of situational/ behavioral questions, Why MBA/ Why this company type of question etc.
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- 32. Analytics - Consultantroles coverage – Role detail Solving clients’ business problems using data, statistical/ analytical methods & technology.
- 33. Analytics- Consultant rolescoverage – Work examples • Predictive Asset Management • Warranty analytics • Forecasting & Demand Planning • Replenishment and inventory optimization • Simulation & optimization • Procurement Analytics
- 34. Analytics- Consultant rolescoverage – Required skills • Knowledge of analytics/statistics • Some amount of hands-on experience in excel, SAS, R, python, SQL • Knowledge of cloud/ any emerging technology • Consulting skills
- 35. Analytics- Consultant rolescoverage – Interview type • Analytics case study Given business problem What data How to collect What analysis What recommendations • Used cases of analytics • Questions on relevant project/ tools
- 36. Analytics- Consultant –how to prepare (key points*) Prepare/ do analytics projects • Get in depth understanding of your projects related to data, reporting, analytics • Do live projects/acad. projects to gain knowledge, practice & resume point Learn concepts/ tools • R/ SAS/ excel at least • Tableau/ any dashboard tool is good to have • Statistics/ Analytics/ ML concepts Case study • Case studies/ examples from websites of various consultants, technology firms and top companies of your industry/ related industry • Practice case studies * Apart from above mentioned, ensure preparation for all other hygiene factors such as, thorough understanding of your resume, knowledge of your industry/ function in detail, preparedness with all types of situational/ behavioral questions, Why MBA/ Why this company type of question etc.
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- 45. Technology / ITroles - Overview Consultant Working as product/function/ industry consultant and managing proposals/ implementation of a specific product (SI/SAP/ Oracle, AwS, GCP etc.) for client implementation, enhancements & support projects.
- 46. Technology / ITroles – work example Consultant Consulting clients a product/ domain expert for say Finance/ CRM/ HRM/Sales / Supply Chain/ Maintenance modules Implementing Cloud based CRM in the organization. System integration projects
- 47. Technology / ITroles – required skills Consultant Understanding of Functions, Best Practices, Product in which you are working Consulting skills* * Consulting skills Client handling/management, Good communication skills, Good problem solving skills, Leadership, Initiative
- 48. Technology / ITroles – key interview preparation pointers Resume based • About all your technology projects • In depth account of what you have done • What is the value add from MBA Emerging Technology • Use cases • Benefits • Business case (RoI) • Risks • What companies are doing to convince clients to adopt emerging technology Others • Case based • Situational • Behavioral • Guesstimates
- 49. Technology / ITroles – how to prepare (key points*) Read • Case studies/ examples from websites of various consultants, technology firms and top companies of technology products/ technologies * Apart from above mentioned, ensure preparation for all other hygiene factors such as, thorough understanding of your resume, knowledge of your company / industry/ function in detail, preparedness with all types of situational/ behavioral questions, Why MBA/ Why this company type of question etc.
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- 52. Some other roles CompanyDescription SI Responsible for the process of integrating all physical/ IT components/systems, so that act like a single system, along with client and firm’s teams/ stakeholders/ consultants. They can have Functional roles as well as Architectural roles. https://www.linkedin.com/in/adityagupta-spjimr/ EA$ Establish the enterprise architecture blueprint for business and technology alignment to reduce costs, minimize risk and increase value https://www.linkedin.com/in/aditya-kottapalli/ $www.accenture.com/in-en/service-enterprise-architecture-overview, accessed on 06thApr’ 20
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- 54. IT Product Management–Role • Managing product or product line • Act as a “mini CEO” • Optimize the product conceptualization to support/ enhance cycle
- 55. IT Product Management– Examples • Product manager of Digital marketing management (Display Ads ) online platform • Product Management of an analytics platform for retail clients • Product Manager for a Reporting/ Visualization Platform
- 56. IT Product Management– required skill • Problem solving & analytical skills • User obsession • Marketing, pricing, finance • Knowledge of different types product with examples • Understanding if UX/ UI • Understanding of technology, comfort with technical architecture/ technical jargons • Negotiations/ convincing skills
- 57. IT Product Management–Interview format • Product case studies • Guesstimates • Awareness of different available products • Analysis of different products • Understanding of a product in specific domains (lets say CRM, ERP, HRM, Reporting/Visualization etc.)
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- 59. Tanuj https://www.linkedin.com/in/tanuj-chawla-mba-togaf-3623b24a/ • Placement Committee •Runner up in a user generated content analytics competition
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- 61. Consulting companies’ products CompanyDescription Accenture products/ platforms Accenture products/ platforms • Bots • Intelligent Automation (RPA etc.) • myWizard (platform for IT automation) • SynOps (FI, P2P, marketing automation) • myConcerto (earlier Intelligent Enterprise Platform has pre configured industry solutions, integrates with SAP/ Oracle) • AIP (PAAS: Can avail a lot of pre built AI solutions as a service) TCS products/ platforms • TCS’ BaNCs (Core Banking, Securities trading, Securities processing and new asset servicing platfor) • Quartz Blockchain Solutions • Quartz Devkit • Life Sciences: Advanced Drug Development suite
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- 63. Project Manager –Role details Responsible for managing projects ; ensuring completion on time, within budget and with high quality
- 64. Project Manager –Work examples Vendor/Supplier Management Client/ Team/ Stakeholder Management Quality/ Compliance Management Budgeting Project P&L Risk Management Planning Delivery Excellence Change Management
- 65. Project Manager –Required skills • Understanding of project management concepts • Leadership/ taking ownership • Client, stakeholder & people management • Excellent communication skills • Negotiations • Decision making
- 66. Project Manager –Interview type • Examples of Project Management work • Resume based • Behavioral/Situational • Your career progression related questions (why switch/ why MBA / why this company / Short term/ Long term goals/ Why you) • Case studies / Guesstimates • Value add from MBA
- 67. Project Management –how to prepare (key points*) Project Management concepts • Key concepts • Risks • Financials • Change, Benefit, Stakeholder Management • New trends in project management Behavioral/ Situational • Prepare behavioral and situational questions • Team/ stakeholder management situations • Focus on previous projects, project cases * Apart from above mentioned, ensure preparation for all other hygiene factors such as, thorough understanding of your resume, knowledge of your industry/ function in detail, preparedness with all types of situational/ behavioral questions, Why MBA/ Why this company type of question etc.
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- 70. Some other roles CompanyDescription Agile/ Scrum master^^ The Agile Scrum Master is responsible (at varying degrees based on level) to run successfully Agile ceremonies and help Scrum teams to increase their velocity and productivity. https://www.linkedin.com/in/jay-buddhadev-ba973117/ https://www.linkedin.com/in/priya-laxman/ $www.accenture.com/in-en/service-enterprise-architecture-overview, accessed on 06thApr’ 20
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- 72. Business Development /Sales– Role details Responsible for increase in topline through account management, new customers, new products/services/ geographies, Pre- Sales etc.
- 73. Business Development /Sales– Work examples Exploring new customer segments Competitive intelligenceKey account management Leads to sales Achieving targets Relationship building Pre Sales
- 74. Business Development /Sales– Required skills Sales • Sales skills • Ability to identify different stakeholders (Influencer, Gate keeper, Decision maker • Competitive intelligence • Problem Solving skills • On the feet thinking • Negotiation • Organized Pre Sales • Presentation Skills • Team Coordination • Networking • Broad understanding of Process/ Industry/ Product • Thought Leadership
- 75. Business Development/Sales –Interview type Resume based • About technology projects which you were involved • Any sales experience • What is the value add from MBA • In depth account of what you have done • Your understanding of your industry/ product Emerging Technology • Use cases • Benefits • Business case (RoI) • Risks • What companies are doing to convince clients to adopt emerging technology Others • Case based • Situational • Behavioral • Guesstimates
- 76. Business Development– howto prepare (key points*) Gain knowledge of products/ services • Develop knowledge of industry/ products/ services • Develop interpersonal/negotiation s skills • Gain knowledge on B2B/ B2C etc. sales concepts • Develop impactful communication skills • Understand concept of consultative/ solutions & value selling Behavioral/ Situational • Prepare behavioral and situational questions • Focus on client management, procurement, bid management projects • Team/ stakeholder management situations * Apart from above mentioned, ensure preparation for all other hygiene factors such as, thorough understanding of your resume, knowledge of your industry/ function in detail, preparedness with all types of situational/ behavioral questions, Why MBA/ Why this company type of question etc. Practice case studies • Growth • Entry • Profitability • Negotiations
- 77. Innovation hubs Used forco-creating innovation along with clients in emerging areas such as Security, Extended Reality, AI, Blockchain, Quantum Computing Used for immersive experience Accenture Innovation Labs, KPMG Digital Practice lab and a lot of other companies have this https://home.kpmg/in/en/home/services/advisory/management-consulting/digital-consulting-services.html
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- 80. Summary • Understand yourtechnology’s/ project’s/ solution’s impact on business/ processes/ consumers • Which business KPIs it is impacting most • What are emerging technologies in your industry, function, domain and product • Where your clients are moving • Did you work/ evaluated any of them • Do some project in emerging technology + business areas • Write thought leadership articles
- 81. Summary • Help productstartups, if you interested in products • Work in an environment which help you develop interpersonal/ client management skills • Understand new concepts of project management • Understand approaches on how consulting companies are convincing their clients to adopt their product/ services • Learn tools like R/ SAS/ Python/ SPSS for Analytics roles