The document describes BearingPoint's LAB Optimizer accelerator which helps laboratories connect lean processes with digital technologies. It provides an end-to-end approach along the laboratory value chain from planning and sample management to test data processing and certificate creation. This allows laboratories to unlock their potential and achieve cost efficiency, compliance and transparency. The approach involves aligning business processes with digital tools like automation, master data systems and digital workflows. This provides an efficient modern laboratory environment.

1. >
LAB
Optimizer
A BearingPoint Accelerator
Connecting lean laboratory design with
digital technology provides the
environment for efficient and compliant
laboratory services. From planning and
sample management to test data
processing and certificate creation, our
end-to-end approach helps unlock your
true potential along the laboratory value
chain. Cost efficient, compliant and
transparent!

2. Contents
Market Drivers
Our Approach
Client Benefits
References
Contact
CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< >
LAB Optimizer | A BearingPoint Accelerator

3. LAB Optimizer | A BearingPoint Accelerator
CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< >
Market Drivers
Modern Laboratories face increasing regulatory hurdles and need to meet transparency requirements. At the same time,
related costs cannot be fully charged to the laboratory service portfolio. Process efficiency and digital technology are key
enablers to sustain a competitive advantage. Lean and integrated processes, operation automation and consistent master
data are important levers for optimal business IT-alignment in the laboratory environment.
We connect lean laboratory
process model with digital
enablers
We help you to focus on
optimization potentials to set
the right priorities
From concept to implementation
our holistic approach considers
automation technology, master
data and traceability
Our project management
framework considers regulatory
requirements and provides full
project control

4. CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< >
LAB Optimizer | A BearingPoint Accelerator
Integrated Planning
• Planning integration
into production and
digital supply chain
• Level workload
• Digital Heijunka box
LEAN Processes
• Waste eliminated
• JIT
• Flexible & standardized
LEAN Layout
• U-cell workbenches
• Flexible layout
• Connections on ceiling
Performance Measurement
• Performance Dialog
• High performance
• Digital KPI boards
Digital Workflow
• Activity tracking
• Authorization
• Exception handling
Automation & Digital Solutions
• ELN solutions
• Tablets/Google Glass
• Video & animated SOP’s
Digital Exception Handling
• OOS/OOL/OOC
• OCAP
Digital Traceable
Stock & Samples
• Barcode/RFID
• Linked to
replenishment
system
LEAN Learning
• Continuous learning
• Continuous improvement
• Learning loop
Our Approach
BearingPoint aligns business processes with digital technology to provide an efficient, state of the art laboratory
environment
Laboratory Master Data
System Architecture
FDA /
Customer
Predictive
planning
Digital Workflow & Registration
collect = prepare
RFID tracking
Enhanced reality
Real time
release
Digital authorization
visual status
Plan Do
Act Check
Preparation
Execution
Registration &
Release
A B C
Product test layout
Just in time flow
Activity tracking

5. CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< >
LAB Optimizer | A BearingPoint Accelerator
• Acceleration of work processes through
automated workflows
• Barcoding of samples, reagents and instruments
enables the automation of batch processes
• Paperless lab automation can be achieved
• Paperless lab automation projects often include
multi-moment efficiency study for current-state
• Significant change management & business
process re-engineering
• Address visible and tangible issues first
• Design program framework to address
Client Benefits
Three guiding principles provide a clear focus on efficient
project execution and tangible results
Initiatives are chosen based on tangible issues and their relative business value
Efficiency
Issue-Based Selection
• Focus on the highest value processes and functions
• Identify and calculate increments of progress
Issue-Based Selection
• Instrument integration directly to LIMS, eLN or
CDS removes data transcription errors
• Lab automation can optimize workflow with
compliance in mind
• Standardized templates and workflows improve
reproducibility of batch processes
• Alleviate regulatory concerns for data
transcription and data retention
• Increased data consistency
Compliance
• Uniform data handling and archiving
• Increased data availability and transparency for
knowledge sharing
• Improve collaboration through information
sharing
• Once data is in electronic format -standardized
KPIs for predictive analytics
Innovation Enablement

6. CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< >
LAB Optimizer | A BearingPoint Accelerator
References
• Comparably low level of process standardization
• High degree of manual process steps
• High complexity in interfaces between laboratory equipment
and LIMS and ERP system
• Low traceability capability due to inconsistent batch recording
Pharmaceutical
Laboratory
• Standardize core and supportive laboratory processes
• Focus on automation of laboratory equipment and integration of digital
devices into the to-be process landscape
• Reduce system complexity and interfaces
• Implement a track & trace toolset to improve batch recording
• Outdated process design
• Limited use of digital technology
• High amount of cross-functional interfaces
Serum Generation
& Processing
• Analyze the process improvement potential and define the to-be process
model
• Select and implement digital technology to support the new process model
• Increase end-to-end traceability
• Lack of transparency in lab performance
• Inefficient logistic processes
• Need for cost reduction and efficiency improvements
Full Service
Laboratory
• Lab performance controlling established
• Designed and implemented best-fit replenishment processes
• Conducted cost reduction program
• Improved supply chain management organization and processes
Challenge
• Poor process integration, particularly for laboratory planning
• Low level of equipment utilization
• Long lead times due to constant adaptation to test planning
• High manual effort during the generation of certificates
• No performance management via KPIs
Client
Phyto-
pharmaceutical
Laboratory
Solution
• Implementation of integrated planning concept to connect production
and laboratory
• Implementation of utilization monitoring for key laboratory equipment
• Use of digital signature and workflow concept, e.g. during the generation
of certificates

7. Contact
CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT<
LAB Optimizer | A BearingPoint Accelerator
About BearingPoint
BearingPoint consultants understand that the world of business changes constantly and that the resulting complexities demand intelligent and
adaptive solutions. Our clients, whether in commercial or financial industries or in government, experience real results when they work with us. We
combine industry, operational and technology skills with relevant proprietary and other assets in order to tailor solutions for each client’s
individual challenges. This adaptive approach is at the heart of our culture and has led to long-standing relationships with many of the world’s
leading companies and organizations. Our global consulting network of 9,700 people serves clients in more than 70 countries and engages with
them for measurable results and long-lasting success.
For more information, please visit: www.bearingpoint.com
© 2017 BearingPoint. All rights reserved
Marcel Mueller
Senior Manager
BearingPoint Germany
marcel.mueller@bearingpoint.com
Oliver Gruehn
Partner
BearingPoint Germany
oliver.gruehn@bearingpoint.com