This document provides an agenda for a career conversation on supply chain and operations. It discusses current roles and industries in consulting, IT, e-commerce, analytics, and traditional companies. It also profiles the careers of individuals who have transitioned between roles in manufacturing, automotive, warehouse design, and operations consulting. The document outlines key competencies like problem solving, analytics, and project management. It provides an example of mapping skills to a warehouse operations job description. It also offers tips on leveraging an MBA and preparing for interviews, including understanding e-commerce supply chain and operations metrics.

1. Career Conversations" on Supply Chain and Operations
An IIMB NSRCEL & Goldman Sachs Supported Firm

2. Agenda
• Career landscape –Current Role /Function/Industry
• Key Competencies /Skills & Knowledge
• Mapping JD with Transferable skill set
• Leveraging MBA
• Preparation Tips

3. Current Roles/Function/Industry
• Consulting/ IT, ITES: Service Delivery Leader/Domain or Process Consultants/Solution
Architect role (Pre-Sale)
•E-Commerce: Operation management, Design, Product, Planning ,Lean , Quality, Program
Management
•Analytics: Forecasting, Demand/Supply- Planning, Inventory Management, Network
Optimization
•Traditional Companies: Operation role , Process Excellence ,Quality, Planning roles,Logistics
•Project based Industry: Project/Program Management
•Procurement Function: Vendor Life cycle Management/Strategic Sourcing

4. My Journey: Whether You Think You CAN or you can’t either way you are right
• Design of Circuit Breakers
a) Autocad Design
b) B.O.M creation
• New Factory Industrialization
a) New Product Line Layout
b) Brown Field project Implementation
• Six Sigma Green Belt Project on Lead
Time reduction
• End to end Supply Chain Contract
Management from Order Acceptance
to Installation
• Service Delivery –for GE
manufacturing account
• Annual Engagements
a) Resource Planning
b) Project cost management
c) AMC forecasting
d) Installed base
e) Wind Turbine Pricing model
• Short term projects
• Consulting engagements
a) Telecom
b) Pharma
Alstom/Areva/Schneider Electric Genpact Flipkart
Mobile & Non large Supply Chain
• FM Cost Optimization
• Customer Experience
Large (White Goods) & Furniture
a) Last Mile Cost Optimization
b) Last Mile Capability Launch
c) Customer Experience LM
c) Head of Design Last Mile &
First Mile
Head of Big Box Warehouse
Design

5. Nikhil : Manufacturing to Plant head
https://www.linkedin.com/in/nikhil-puranik-24b5508/?originalSubdomain=in

6. Sahil : Automobile to Warehouse Design
https://www.linkedin.com/in/sahil-bansal-profile/

7. Rohin: Project Management to Quality and process Design
https://www.linkedin.com/in/rohinkhanna/

8. From Automotive to Operations consulting
https://www.linkedin.com/in/suryakantsahoo/

9. Key Competencies/Skills & Knowledge
• Problem Solving- Problem Structuring/DMAIC Approach for Solution/ Ability to create Process
documents
•People Management- Goal Setting /Progress Monitoring/Feedback/Upskill/Escalation/Attrition
•Analytical ability- Driving Decision through Data –Identification of Data Sources-Creating the
data lake-Analyze the data-Drive Insights & Actions- Build scalable models/tools
•Stakeholder management- Business Case Preparation-Buy in-Governance & Status report,
Change Management
•Project Management- Plan-Schedule-Risk Mitigation-Execution-Status check-Closure

10. Problem Solving
8-Step Problem Solving Process
Step 1: Define the Problem. What is the problem? ...
Step 2: Clarify the Problem. ...
Step 3: Define the Goals. ...
Step 4: Identify Root Cause of the Problem. ...
Step 5: Develop Action Plan. ...
Step 6: Execute Action Plan. ...
Step 7: Evaluate the Results. ...
Step 8: Continuously Improve

11. JD –Warehouse Operation-Mapping with transferable skill set
What You'll Do
Managing Fulfilment Centre Operations in the assigned region.
Assist in planning space and resource for FC.
Monitor FC Operations and identify improvement opportunities.
Work closely with Logistics and Retails Operations Heads in reviewing and optimization of distribution network.
Drive continuous improvement and operationalize Business process Innovation.
Develop, mentor and motivate the team spread across locations to achieve higher goals.
Drive BAU and strategic projects tracks impacting reliability, cost and speed
Play role of program manager for projects and initiatives with dependencies across stakeholders and drive for progress and closure. Cadence
meetings, reviews and assignment of role and ownership, while ensuring support from operations in terms of pilot execution, analysis, feedback,
defining key requirements
What You'll Need
Strong stakeholder management skills across Operations, Business Finance, Inventory Planning, Merchandising and Category, Marketing and
Customer service teams.
High degree of Business knowledge.
Extraordinary Change Management skills: Processes, Policies, Training & Systems.
Strong communication, interpersonal skills.
Strong bias for Impact based Action: Flipkart works at a very rapid pace & that is what would be expected.
8-12 years of experience in scaling up of Supply Chain
•Strong people management and cross functional leadership experience.

12. Leveraging MBA
1.SCM Concepts-
•Demand Planning- Forecasting
•Supply Planning –Scheduling
•Inventory Management
•Network Design-Traveling Salesman, Transportation problems
•Project/program management
•Lean-Six Sigma & Concepts of Quality
2. Data Analytics Capability-
•Excel Data analytics and modelling skills , Statistics –Types of regressions
3. Hot to make a Business case, Break even Analysis , NPV ,IRR
4. Network – Access to Industry expert and academician
5.People Skills-Team management, Stakeholder handling and getting work done
6. Business communication-Apply KISS concept(Keep it Specific and Simple)
7..Emotional intelligence- Managing uncertainty, ambiguity, picking ourselves up after setbacks

13. Preparation Tips-Ecommerce Supply Chain
 Warehouse
 MH/TC
 Pickup Hub /
Delivery Hub
 E-Commerce Platform

14. Preparation Tips-Ecommerce Warehouse Operation
Flipkart-Warehouse
Link: https://youtu.be/gs9UTVjeINE
Flipkart-Sortation Center
Link: https://youtu.be/n9I_IM8RjRo
Link: https://youtu.be/p8RlPfKk0EE

15. Preparation Tips-Operation Metrics
• Demand:
a) Plan vs Actual Attainment
• Cost:
a) CPS-Cost per shipment
b) Productivity-Manpower/Space
c) Shrinkage / Return Re-
inventorization/Damage
• Speed:
a) SLA (Index,99 percentile, Day level
b) Promise v/s actual speed
c) O2D (order to delivery) speed
• Breach
• Customer Experience
a) NPS
b) CSAT/Fake
c) Escalation-Q2R (query to resolution)
• Facilities:
a) Capacity, Utilization, Service levels
(OTIF)
b) Production Cost & Variety
• Inventory:
a) Average inventory( Value & Quantity)
b) Safety Stock/Seasonal stock
c) Reorder View & replenishment batch
size
d) Fill rate & Stock out
e) ABC classification
E-Commerce Industry Traditional Industry
• Procurement
a) Lead Time, Batch Size (qty &
price),Reliability,
b) Delivery Terms, Payment terms
c) TCO
• Quality
a) COPQ,FPY,EHS
• Customer Satisfaction
a) NPS

16. Preparation Tips- Interview Prep
Interview Prep-
1. Introduction- The First & The Most important move in an Interview
2. Projects from prior Experience: Data driven Analysis/Cost Saving/Lead time improvement/Project
management
3. Team management
4. E.g. of Strength
5. E.g. of Areas of Improvement
6. Event describing Failure and what was the learning
7. Supply Chain Basics- Read your Supply Chain Theories
8. Case Studies
9. Why do u want to change/join us
10. Industry Research/Preparation about the Company
11. Intelligent question-About the company (Optional)