The document provides an overview of a career conversation on management consulting. It discusses why people pursue careers in consulting, the typical roles and expectations at major consulting firms, key challenges of the work, and how companies evaluate candidates. It also offers tips for leveraging an MBA, including which electives are useful, and how to prepare for and succeed in interviews for consulting positions.
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Keynote address given at Campus LISA, UCSD, July 2014. Abstract: Technical professionals act as brokers in organizations, communicating across functional and organizational boundaries. As brokers, tech professionals straddle two worlds, and can leverage this space if they know how. This talk will focus on understanding the gap between the IT function and management and how to bridge that gap in order to increase respect for IT among management, and improve your relationship with management. The talk will also cover identifying your (or your team’s) role within the organization, effective communication with upper management, positioning yourself and your team to increase visibility, and becoming a strategic partner.
The course “Consultant Behaviour” was offered to Master’s students following the Master in Management from ESCP Business School as part of the specialization “Consulting dynamics and practices”. It aims at providing, through a transversal approach, a deep knowledge of the Consulting practice and the different aspects of the consulting work.
The last session concludes the course with the behavioural aspects of the consultant profession including the posture a consultant should take depending on its company, the importance of ethics and a few tips on time management.
Business Analysis has been said to be part art, part science. Is the Business Analyst better served to have the hard skills or the soft skills? Must the Business Analyst have industry knowledge? Should the Business Analyst be a Subject Matter Expert? Do the skills needed change for an Agile project vs. Waterfall project? These are some of the questions we will investigate and answer. This audience participation, open discussion presentation will dive into these issues and look at which soft skills the Business Analyst should have to be effective. We will see which soft skills can help the Business Analyst compensate for lack of industrial knowledge as they grow in that knowledge area.
Learning points:
* Which key soft skills are truly important for the Business Analyst.
* How to effectively measure a Business Analyst in several key areas.
* How to quickly gain needed knowledge in several areas.
* How to win over an uncooperative Business Stakeholder.
* What skills are necessary for Agile practitioners.
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Exploring Patterns of Connection with Social Dreaming
Management consulting
1. Career conversation on Management Consulting
An IIMB NSRCEL & Goldman Sachs Supported Firm
2. Agenda
• About Me
• Why look at management consulting ?
• Roles at Big 3 – What they expect?
• Challenges Faced in Consulting
• How companies shortlist resumes and Interview
• Key Success Factors during placement
• Leveraging 1-Year for a Career
• My Biggest takeaways from MBA
• Q&A
3. About me
• What I do ?
• My Journey – Before and after MBA
• My MBA experience
4. Some common terms and consulting recruiters
• Consulting Big 3 – MBB (Mckinsey, BCG and Bain)
• Accounting Big 4 – EY, KPMG, PwC, Deloitte
• Big 4 (Strategy Consulting firms) - Strategy& (PwC), Monitor (Deloitte),
Parthenon(EY)
• Operations - A T Kearney, Accenture
• Technology – IBM, Accenture, Cognizant
• HR – Gallup, Aon Hewitt, Mercer
• Specialized - Olivery Wymann, Alvarez and Marsal, LEK, ZS
5. Why look at management consulting ?
• Brand name and credibility
• Work on important problems that impact the enterprise
• Learn to solve problems in a creative way
• Make connections at CXO levels
• Work on a new problems every few months
• Fast growth; Can become a partner in 7-8 years (Consultant -> Manager ->
Principal -> Partner)
• Excellent exit options; Alumni network ; can fit into any industry; high demand
from start-ups
6. Roles at Big 3 – What they expect?
• Start as a consultant (previous experience is discounted)
• Start with Project Scoping, Data Gathering, Excel model creation, taking notes and
making a PPT
• How to Analyze and break down a problem in smaller parts; Structured thinking ;
(Interview Skill)
• Focus on 80/20 and Answer first (Interview Skill)
• Communication and people skill (Interview Skill)
• Good team player – The Fit question (Airport test)
• Ideal consultants are Smart, Aware and Eager
7. Challenges Faced in Consulting
• Extensive travel
• Work life balance and Stress ; 50% will leave in 3 years
• Breath but not depth for a subject; taking things to conclusion?
• Hard Work may not always be recognized
• Extreme meritocracy; Up and Out; Review every 15 days; Reporting to your junior
8. How companies shortlist resumes and Interview
• Spikes
• Academic (IQ)
• Professional (transferable skills learned, such as data analysis, presentation
skills, team work etc.)
• Personal (Aptitude for cracking tough problems, developing strong
relationships and being a part of high performing teams)
• Part of committees/ organizing important events (Speaks to leadership)
• Relevant competencies
• Relevant industry/ functional expertise (Commercial Awareness)
• Digital / Emerging tech (Hot topics across a variety of industries)
• Diversity
• Case Interview – My experience
9. Key Success Factors during placement
• Communication Skills is key (Clear, concise, enthusiasm)
• Ability to demonstrate growth, flexibility to learn from mistakes and an all round
personality
• Confidence and presentation
• Be open to options, don't restrict on industry, role , salary or location
• Use the process to your advantage; companies need to close quickly ; trying to
hire rather then eliminate
• Past experience counts for a lot ; have a lot of confidence
• Use your network, connections on Linkedin are best if you come from specialized
field
10. Leveraging 1-Year for a Career
• Last chance to change your function, domain
• Will only be the first job, most people have changed in first 3 years
• Difficult for people who are coming from traditional industries to change ; easier
for Tech, Analytics, Consulting and BD background
• Electives, Clubs and CGPA don't play a role in hiring unlike PGP
11. My Biggest takeaways from MBA
• Brand recognition, resume to be looked seriously by recruiters
• Network for friends and mentors
• Learning from International immersion and other international courses
• Option to change industry and change career trajectory
• Open mind to other industries and subjects
12.
13. Why consulting as a career
Opportunity to work across multiple industries in short time
Opportunity to work across multiple functions in short time
Opportunity to work across multiple geographies
Great Exit options
Good industry connects
Overall personality development
14. Why do companies need consultants
Data driven analysis to prove clients’ intuition right
Big decision support / validation; For example
• Cost cutting decisions
• A PE firm asks consultants to do Due Diligence
16. Other activities
Thought Leadership – Business Wired, Books, Trends,
Articles, Interviews, Points of Views (POV)
Knowledge Enhancements – Certifications, Events /
Summits
Support in Pre-Sales / Business Development Effort
Practice Support – Mentoring, Hiring
17. Growth path
• Most consulting firm are partner driven
• Partners and Directors are ultimate sales people
• Designation and positions may vary but the usual path is finally towards
Partner or Director. Typical growth path could be:
• Associate/ Consultant
• Sr. Associate/ Consultant
• Principal Consultant / Engagement Manager/ Project Leader
• Executive Director
• Director
• Partner
18. Key challenges
• No ownership of final outcomes (well that is changing now)
• Travelling
• You are always under microscope of clients/ seniors/ partners
• Long hours and stress
19. How to shift to MC career
• From a Tech role
• From a Non-tech role
• My views
• Your story
• Any other story
20. How do they shortlist resumes
• Spikes
• Academic
• Professional
• Personal
• Part of committees/ organizing important events
• Relevant competencies
• Relevant industry/ functional expertise
• Digital / Emerging tech
• Diversity
21. Key skills to be evaluated during interviews
• Problem solving
• Leadership & personal impact
• Communication skills
• Fit to the role
22. Examples of interview cases/ questions
• A telecom company losing market share, how do you suggest to improve the
market share
• How do you price this pharmaceuticals
• A printer company is losing its ink business against fake ink providers, how
do you arrest this situation
• Estimate the number of autos in Bangalore
• An EPC company wants to digitize, suggest?
• A cement company wants to open a new manufacturing facility in South,
please create the business case for it?
23. How to prepare for interviews
• Case in Point
• Sample Case Questions in the Company’s Website
• Prepare based on Role offered (Job Descriptions)
• Consulting (Advisory) Roles are usually small sized teams, less of people
management and more of client stakeholder relationship
24. How MBA helped
• Spreadsheet Model – highly recommended for aspiring consultants
• Strategy – understand and define it in your own words
• Finance and Accounting – annual statements, NPV, ROI, Cash Flow
Analysis, etc.
• Operations – achieving efficiency and effectiveness
• OB and HRM – understand organizational inertia, value system, people
resistance to change
• Marketing – understand the needs of clients
• Connect all these courses together to solve a specific problem for a customer
25. What kind of electives should be taken
• Strategy
• Emerging careers
• Some amount of finance
• In case you are targeting functional consulting such operations/ analytics
etc. then function specific courses
• Excel modeling
• Design thinking